New macbook battery will not charge

Purchased a new battery for my macbook in September 2011. I did not use my computer for 10 days, now it says "Not Charging" and status is replace now.

It is showing green.
Battery Information:
Model Information:
Manufacturer:    SMP
Device Name:    ASMB012
Pack Lot Code:    2
PCB Lot Code:    0
Firmware Version:    110
Hardware Revision:    500
Cell Revision:    200
Charge Information:
Charge Remaining (mAh):    0
Fully Charged:    No
Charging:    No
Full Charge Capacity (mAh):    0
Health Information:
Cycle Count:    31
Condition:    Replace Now
Battery Installed:    Yes
Amperage (mA):    0
Voltage (mV):    9809
System Power Settings:
AC Power:
System Sleep Timer (Minutes):    0
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    180
Automatic Restart on Power Loss:    No
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Wake on LAN:    No
Current Power Source:    Yes
Display Sleep Uses Dim:    Yes
PrioritizeNetworkReachabilityOverSleep:    0
RestartAfterKernelPanic:    157680000
Battery Power:
System Sleep Timer (Minutes):    60
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    10
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Display Sleep Uses Dim:    Yes
Reduce Brightness:    Yes
RestartAfterKernelPanic:    157680000
Hardware Configuration:
UPS Installed:    No
AC Charger Information:
Connected:    Yes
ID:    0x0100
Wattage (W):    85
Revision:    0x0000
Family:    0x00ba
Serial Number:    0x00ca30a8
Charging:    No

Similar Messages

My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What are my next steps?

Hello Everyone,
This is my first time using the forum. My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What should my next steps be, besides trying a new charger as well as being the most cost effective?
Thanks
-TB

Hi ..
The battery may need replacing.
Check the battery maximum cycle count > Mac notebooks: Determining battery cycle count
And check the adapter > Apple Portables: Troubleshooting MagSafe adapters

New computer, battery will not charge

Hello,
I just bought my new HP Dv6-6167 cl Entertainment PC from Sam's Club Yesterday morning. As soon as I brought my computer home I quickly realized that the only way computer would turn on or work is if I had it plugged in, and even then my battery would not, and will not, charge.

Thank you, I actually went to Sam's and it turned out I had their last computer like this and they told me that I had to get a hold of HP and order a new battery. I am going to try removing the device and rebooting my computer right now. I just bought the lap top and i have a warranty on it. So, if this does not work how will I go about re ordering a new battery.. should I call HP?

Brand New x100e Battery will not charge above 97%

Hi,
I received my BRAND NEW x100e yesterday and I charged the battery to full once. After that I used an hour or two of battery life then plugged the laptop back in. Now the charge meter will not go above 97% (it's been stuck under 97% for hours and it's been plugged in). I have tried restarting the computer.
Please assist!
Thanks!
Solved!
Go to Solution.

Hi ignites, and welcome to the Lenovo User Community!
Thanks for coming back and posting the solution you found!
There are also a few tips on batteries in the Knowledge Base:
http://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/How-can-I-increase-battery-life/ta-p/244800
I don't work for Lenovo. I'm a crazy volunteer!

New MacBook Pro Will Not Charge While in Use

I'm not sure if this is an issue, however, I have been unable to find more information regarding this, so I thought I'd ask. While plugged in (MagSafe LED=Orange) the computer hovers around the same percentage of charge (i.e. +/-2%), even with very low to no use, and every once in a while says (Not Charging). However, when in sleep with the deck shut, it charges promptly as it should.
I've occasionally seen it charge slightly while in use while using the plug without the extension portion, however I am unsure if this is related. I have tried resetting the SMC, restart, etc. So my question simply is, is this an issue, or is the computer specified not to charge while open?
Thanks!

As eww indicated, it may be a fault with the charger. The reason for my question was because you can use the 60 watt charger that comes with the 13" model on the 15" model (which comes with an 85 watt charger), but... it will only provide enough power to operate the 15" model while in use... it does not provide enough power to both operate the machine while charging it. It will only charge with the machine shut down. Your symptoms sounded very similar... but as you're using the correct charge, it may just be a bum charger. These types of things tend to fail early on if they're going to fail at all. With it only being a few weeks old, that would also seem to make it more likely to be a faulty charger. Apple tends to be very good with these things. If you have an Apple store nearby, set up a Genius appointment online. There's a good chance they'll just replace the charger for you. It's a good to bring it in though so they can check it out for you just in case the problem is with the charging circuitry in your Mac and not the charger.

New Macbook Pro will not charge.

I have a 13" MacBook Pro that was purchased new about a month ago. Today, I noticed that it wasn't charging. I plugged it into a couple different outlets, but the indicator light on the power cord won't come on at all. Any ideas why? Thanks for your time.

call AppleCare and see if they can troubleshoot it for you since this service is free to you for the first 90 days you own a new mac.

Macbook 13.3 with new battery and new magsafe adaptor will not charge above 80% no indicator light on charger display states "not charging" while attached to charger

macbook 13.3 with new battery and new magsafe adaptor will not charge above 80% no indicator light on charger, display states "not charging" while attached to charger

rgregoryadams wrote:
macbook 13.3 with new battery and new magsafe adaptor will not charge above 80% no indicator light on charger, display states "not charging" while attached to charger
You'll want to reset your SMC (System Management Controller). Instructions are simple:
http://support.apple.com/kb/ht3964

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

The battery of my macbook pro will not charge and the LED light is only green. What to do?

the battery of my macbook pro will not charge and the LED light is only green. What to do?

This might help:
Intel-based Macs: Resetting the System Management Controller ...
Otherwise, you should probably take your computer in to a service place to be tested, since there a a few possible causes of this behavior.

Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks.

My Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks on the left side. I am running Lion. How do I get this to charge and turn on? Thanks

If your model Macbook Pro is the calibrating model, let the battery calibrate.
If not, and are still under warrant or have Apple Care, give them a call and get a case number. Otherwise, take the computer to an Apple store or an AASP. Whichever is more convenient for you.

My MacBook's fan is operating very high and I am able to hear it. Also my battery will not charge. I am told that there are no batteries available

My MacBook's fan is operating very high and I am able to hear it. Also my battery will not charge. I am told that there are no batteries available

Welcome to Apple Support Communities.
For the fan running continually, first try an SMC (System Management Controller) reset:
http://support.apple.com/kb/HT3964
Since you did not mention which model of MacBook you own, it's impossible to answer your battery question.
Apple still sells original-equipment batteries for most models from the Apple Store online.
Another reliable source of Mac products is OtherWorldComputing (www.macsales.com).
And some people choose to purchase batteries from what I consider to be less-reliable sources such as eBay.

New battery will not charge - have we missed something obvious?

My DD has just replaced the battery on her PB. When the power supply (less than 3 months old) is attached, the led shows amber but the battery will not charge. I've tried reseating the battery with no effect. Since I purchased it from an apple dealer, I'll be taking it back tomorrow, but I wondered whether there is something obvious we've missed.
Thanks
Jennifer

Thank you both. Yes I know the battery needs to be calibrated, but as you say, to calibrate, you need to charge, which is a non-starter. I'm going to take the whole thing in (again). I suspect the problem that led to the battery needing to be replaced possibly dealt a death blow to something inside. I don't know whether this is relevant, but before replacing the battery, the charger started to make a loud buzzing noise (I understand - I wasn't here), and with the old battery in place the PB kept freezing and/or rebooting. Only with the battery out and just the power supply in would the PB work. The PB is seeing the new battery, it just wont charge it. I just wanted to make sure there wasn't anything else I could do before taking it in.
Jennifer

New battery will not charge

Had Genius Bar install a new battery as the old one was not charging. New Apple installed battery will not charge either. Light on T-connector always shows green even after SMC reset and battery will not charge. Any ideas?

Bring it back to Apple, they may have not seated the cable/connector correctly, or the cableconnector has an issue, or there is a problem with the charging circuit. Bring in your power adaoter with you as well. Apple repairs come with 30 day warranty

HT1379 my battery will not charge on my new mac

Battery will not charge.

You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
You can try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

New iPad 3 will not charge from a mac. need help on that

my new ipad 3 will not charge from a mac. need help why if any one knows? thk

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
 Cheers, Tom

New macbook battery will not charge

Similar Messages

Maybe you are looking for