New MacBook cant see Airport Card

Just bought a new MacBook "refurb" from the Apple store. It was running fine, and accessing wireless networks, but just last night, it stopped seeing the Airport Card. When you click on "turn airport on" in Network Preferences, or you click on the airport icon in the Menu bar, it says "No airport card installed". I have tried removing the airport preferences file and rebooting. I have tried repairing preferences and resetting the PRAM, just in case it is software related. Anyone had this problem, and what was the fix. I am afraid I'm going to have to send it back to Apple for repair.

Although, you can certainly try "troubleshooting" the AirPort Extreme built in your MacBook, since you just got it from Apple, I would strongly suggest that they take a look and make the necessary repairs.

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Yeah, that's what I thought at first, but I notice that it is also available as a pre-installed option on the old Macbook too.
The graphics card on the "old" Macbook is actually listed under Apertures MINIMUM recommended specs which is something I guess.
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Macbook pro"No Airport Card Installed"

So my macbook pro has a grocery list of problems wrong with it, it constantly freezes and shuts down on me and it has a really hard time picking up wireless internet no matter where I am. Also part of the back of it is broken (from being in the car when I was in an accident) But the guys at the apple store say that is just more of a cosmetic issue and it shouldn't hurt how it works. But it has been getting worse every day and in this past week it has been shutting down and freezing more than ever, sometimes I have to even take the battery out in order to shut it down when it freezes. But yesterday when I opened it up it read "no airport card installed", so I got on the phone with a guy I know who knows everything there is to know about macs and he told me to go under system preferences and delete my airport then restart my computer to reset the PRAM and then add another airport under system preferences I did and that worked perfectly last night and restored everything back to normal. Then this morning it did the same thing so I reset the PRAM again and it worked(which I had to do mulitple times whenever I would open my laptop back up)but then this last time it didn't work. And I cant find the airport anywhere under system preferences/network. I've ran disk utility and repaired disk permissions and nothing has worked. I'm out of town right now but I plan on taking it into the apple store as soon as I get back.

I should clarify ... I had this same problem on the old drive but only after restarting from boot camp. But an old platter hard drive is simply too slow to bother with boot camp for my needs, so I just went back to OS X only.
It hasn't been an issue since last Christmas when I first noticed it. Since then, I've had every single part of this Macbook Pro replaced except for the battery, battery cover, and back panel plate. Some components were replaced multiple times. But it's not been a problem because I haven't been using boot camp.
I really don't see how it could be a hardware issue when it only happens during restarts, not during cold boots ... and only happens going from Windows to OS X, not the other way. Could be something in a hardware check from cold boot that doesn't happen on a soft reset.
Other people seem to be having issues with their airport cards not being recognized for a variety of reasons. I suspect it's something an update will cure. Or it'll just be like a variety of other minor bugs which Apple hasn't bothered to fix yet (like the keyboard backlight not switching off under bootcamp, etc).
Thanks for testing it out on your systems. Was just curious if anyone else had seen the problem.

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I know this isn't supported but ...
I've had to install 2 systems on my MBP to be able to use Airport.
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Any ideas ?

WRT54Gv.5 new firmware crashes when airport card is used, after changing beacon interval

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Hoping someone can help me!
thanks
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hi carrot,
i hope you see this! i reset the values on the router which you told me to, and everything was great for a week, but then suddenly the network started going down again, two or three times a day, usually within 20 mins or so of the macbook airport joining the network.
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MacBook not seeing Airport?

I just recently bought a new Airport Extreme Base Station and for some reason my MacBook Pro cannot see the airport network. does anyone have any ideas on how to fix this? is there something i need to be updating? It works fine on my G5 and on other peoples MacBooks.

Open the AirPort Utility. Click on the AirPort icon. Click on the Wireless tab. Select the channel from the "Channel:" drop down menu.
This is show and described on Pages 20-21 of "Designing AirPort Extreme 802.11n Networks" (http://manuals.info.apple.com/en/DesigningAirPortExtreme802.11nNetworks.pdf).

Problems with new Macbook Aluminum 13" Airport not found + Dead Pixel

I'll start off by saying that this is my first Mac. I noticed today that I have a dead pixel (not a big deal I can exchange it, kind of a pain since I have already installed all my files and configured windows XP). My other problem is with the Airport card. The error I get is "No AirPort card installed". When I go into system preferences/network/Airport tab and click "Turn Airport On" nothing happens and the status is "off". I also try "Assist me..." and run the network diagnostics for the AirPort and it just scans forever and finds nothing. Now, here is where it gets fun. It works just fine on the Windows XP side. Like I said, I am going to exchange this Macbook anyways b/c of the pixel but I would like to know what is going on here incase this happens again. The Airport was working fine yesterday on both Mac and Windows. I'm very impressed with the graphics but disappointed that XP runs better on my new Macbook then Mac OS X.

Provo1109 wrote:
I'll start off by saying that this is my first Mac. I noticed today that I have a dead pixel (not a big deal I can exchange it, kind of a pain since I have already installed all my files and configured windows XP).
If you have a USB2 hard drive you can spare (it will be formatted as a Mac drive, not FAT32) you can do a Time Machine backup of the machine before the exchange. You can then load that into your replacement machine and not have to reinstall anything. That's how I went from my old MacBook to the new one on Tues and it was very slick. Even Windows (under Parallels) was installed.
Oops .. just noticed date of original post: My advice is a tad too late
Phil
Message was edited by: w7ox

New 27" iMac - No AirPort card installed

I just got my brand new 27" iMac today - big day for me as I'm switching to Mac from PC/Windows ...
Anyway, powered on and the AirPort card doesn't seem to be installed - the status thing, which I've managed to show, says "No AirPort card installed".
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What's the deal here? Is this a problem at the Apple factory that is common on the 27" iMacs? Does anyone know if Apple is aware of it?
With Apple supposedly being so awesome I'm pretty disappointed about this as I'm sure the vendor I got it from will say sure we can fix it but you've got to send it away ... after <24 hrs ownership.

Looks like this issue has hit its fair share of people. Spoke to Apple support today about the same issue. Brand new iMac 27' 2.8 quad core with 8gb of ram and I opened the box only to find my airport card was not recognized by OSX. After performing several support steps, the staff let me know that this was indeed a hardware related issue - I am not advocating this is everyone'e issue just mine.
Here is what we did to troubleshoot and determine it was hardware related.
Open system profiler / go to network and look at airport - if all you see is "software versions" your hardware is not recognized. You will need to reboot the system and clear the SMC. To do this do the following:
Unplug everything from your iMac and wait 60 seconds with absolutely nothing connected to it. After that, plug in your power cable and press the power button down, letting it go after 2 seconds. Immediately after the power button is let go - hold down option + apple + p + r you will hear 2 "bong" sounds, then let go of the keys and boot. If your hardware does not show up you will need to boot to the OSX install DVD to get a "clean" install of OSX.
Boot to OSX DVD
Insert DVD
Shut down system
Power on system - hold down C key until you hear a chime then let go. System will boot to OSX install.
Once you pass all the prompts by selecting defaults, you will come to "Install MAC OSX" asking you to select the disk where you want to install. DO NOT CLICK INSTALL. Open Utilities / System profiler. If you still do not see anything under Airport other than software, your Airport card is bad or at the very least not showing up in the OS. If you do see the airport card there, you will need to reinstall the OS to have it recognize the card.
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Hello lets get down to business.
So yesterday i finally moved to a mac and everything worked perfectly. The airport card was getting the internet signal perfectly yet when i woke up this morning a horrible thing happened! my imac says (on the top bar) that there is no airport card installed!
I'm talking about the one which already comes inbuilt with the Imac by the way. So what do you think it is and can I fix it or do i have to send it back to the store to have it fixed there?
thanks everyone
oh and im using wired internet now ( the explanation for how i can get here in the first place!)

Not, you can't fix it yourself. Take the computer back where it was purchased. If you purchased it new, you can have it replaced within the first 14 days with no questions asked.

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How do I connect my new macbook pro to the airport time capsule i currently have in my house

Just go to System Preferences / Time Machine / Select Disk option, then your Time Capsule should list there, select it then follow normal step to set it up.

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There are a couple of things you can try to get your AirPort card working again.
Reset the Parameter RAM - http://support.apple.com/kb/PH11243
Reset the System Management Controller - http://support.apple.com/kb/HT3964
If neither of those works, you probably have a dead AirPort.
Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the MacBook in to an Apple retail store or service provider to ask for an estimate.
Best of luck.

Brand new MacBook cant fing Wifi network

I've unpacked my new MacBook last night and plugged it in to fire up. The screen came on and the set up wizard found my wifi network which I tried to join by entering wifi password...but it just thinking about it (little times circle) and wifi networks no longer listed.

What is the wireless router?? Actual make and model.
If it is non-apple sometimes you can run into troubles.
I recommend you log back into the wireless router and set a new name.. SSID for the wireless.
Please use a name that is short, no spaces and pure alphanumeric.
Use no wireless security. See if the computer can connect.
Once you complete that exercise.. now add security.. WPA2 AES (personal on apple routers).
Use a password of say 8-10 characters pure alphanumeric mix of case and numbers.
Now try again adding that password to the MacBook.
If it fails then the wireless is not compatible.

Macbook not seeing airport base

I was using my airport but after unplugging once I can not get my Macbook to find the hardware.
It will connect to my cable internet though the airport using ethernet cable but is only flashing yellow.
I have tried diff. cables, resetting. unplugging, Help please.

Ruth108 wrote:
I was using my airport but after unplugging once I can not get my Macbook to find the hardware.
Welcome to Apple's discussion groups.
Could you explain "can not get my MacBook to find the hardware" in more detail?
It will connect to my cable internet though the airport using ethernet cable but is only flashing yellow.
To make sure I understand you, (1) if you connect your MacBook to your AirPort base station (which model?) with an Ethernet cable, you can access the Internet, but (2) the status light on the AirPort base station is flashing.
With that Ethernet cable connected, launch AirPort Utility. Double-click on your AirPort base station in the left column to enter "manual setup" mode. In the AirPort/Summary panel, click on the arrow just to the left of "Status". What does the resulting window say?

Brand new macbook- cant connect to internet. Please help!

Hi everyone, brand new macbook. i connected the ethernet and its giving me all these problems and will not connect to the internet. I tried to just let it configure automatically but even that doesnt work.
I have ethernet via time warner cable btw.
please help!
thank u!

Here is how to do a power cycle or what is called a reset.
Plug in your mac to your modem
Un plug the power cord to your modem
Wait 5 seconds, then plug the power cord back in
Give a minute or so to reboot and re-config its settings
Try clicking on safari and connecting to the internet
This should work, if not use the mac internet connect wizard to try and fix the problem.
If both of those solutions do not work then post back here.

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Hi all,
Now i'm not sure if i should post this one under macbook section or not but i'll give it a shot here.
My problem is that suddenly the other day my macbook lost it's connection to my airport express. It could find all the other wireless networks in my buildig but not the airport. Now i have a laptop pc at home that finds it without any problems.
I've tried to reboot the airport a couple of times and even a hard reboot realeasing all its settings but still no luck in finding it, the pc does though.
I've also tried to change the settings on my macbook also so its doesn't have any pre-selected networks or anything but nothing. It's like it totally ignores to find just this airport express.
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/Duck

Duck,
I had similar issues a while back, and the solution was to upgrade the firmware (which I needed to do because a new iTunes version apparently needed new firmware). This fixed it for me.
If this is not your issue, Apple - http://support.apple.com/kb/TS2278 - is suggesting maybe its a firewall issue. Read the attached link and see if that helps.
Hendrix

New MacBook cant see Airport Card

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