New Macbook doesn't sleep and keyboard freezes
I bought my mom a Macbook on Jan 21st and I've experienced these problems several times. Last night, I tried to sleep the Macbook but it wouldn't go to sleep, I eventually had to shut it down to turn it off. I closed the lid, the white light on the front came on, and then after about 20-30 seconds, it made a noise and the apple on the back of the screen lit up and it came back to life. I tried to sleep from the menu bar and it wouldn't go to sleep either.
There wasn't anything plugged into the laptop like a mouse or anything else, so I don't know what would be causing it to do this. I have a MBP and have never had a problem like this.
Another problem I have that has been widely discussed here is that the keyboard freezes every so often and it gets to the point where it's annoying. It happened at least 3 times yesterday alone when my mom was trying to work on her thesis. I saw that there was a firmware update that supposedly fixed this, but my Macbook is new enough that it doesn't need that update.
Is this Macbook defective? I'm thinking I may have to bring it into a Mac store sometime this weekend and have it looked at if I can't get these problems solved. Any suggestions/ideas?
Here is the link to the keyboard problem. I was having the same problem with mine, and decided to find out what was going on. So I finally found on the Apple site, where they have a update to install and fix the problem.
http://docs.info.apple.com/article.html?artnum=307030
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N Oosterhof wrote:
I tried to understand those posts, but don't really.
I can see all my backups just fine, but for instance the folder "documents" or "desktop" will have the forbidden sign on top of it. So I can't see what's in those folders, cause I don't have permissions to view them. It's not a big problem, and maybe I should delete all the old backups, I just don't understand why I won't be able to view them.
Are you seeing this in Time Machine, or via the Finder?
Time Machine uses special "deny everybody everything" permissions on it's backups, to keep us mere mortals from altering them via the Finder, as that can hopelessly corrupt them.
We may need to know just how you set up your new Mac.
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Active Profiles:
Battery Power 1*
AC Power 2
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standbydelay 4200
standby 1
halfdim 1
hibernatefile /var/vm/sleepimage
darkwakes 0
disksleep 10
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ttyskeepawake 1
displaysleep 2
acwake 0
lidwake 1
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Triple-click anywhere in the line of text below on this page to select it:
~/Library/Caches/com.apple.AddressBookSourceSync
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MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
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BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
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Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
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[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
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SLLauncher: Version: 1.0 - SDK 10.5
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0% firefox
0% hidd
0% coreservicesd
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303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
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If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
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In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
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Look at my network.
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Mike -
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