New Macbook Pro 13 - "Couldn't sign in because of server error"
I just fired up my new Macbook Pro 13 (late 2013). I am trying to sign in with my Apple ID and I get a message "Couldn't sign in because of a server error. Try signing in again."
After trying to sign in again and again and again and again and again and again, I decided that perhaps I can get some help from the support community - because trying to sign in again doesn't seem to be working. I have another Mac that logs in without a problem. I am using a Windows machine to post this discussion without trouble.
I hope this is not an ominous start.
Anyone know how this problem can be corrected?
Apple>About This Mac>More Info>Service
Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.
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Hello KathyBrust
Check out the article below to go over a few troubleshooting steps with issues connecting to iCloud. If you are still stuck, there are other resources to get a resolution.
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http://support.apple.com/kb/ts3988
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Windows 7
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Para solucionar este problema debes hacer lo siguiente:
en Windows 7
1) click en Inicio
2) escribe CMD y pulsa enter
te va a aparecer una nueva ventana
3) escribe "netsh winsock reset"
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deberia de funcionar.
Si aun no funciona debes de deshabilitar el firewall y el antivirus -
Why do I keep getting a "you can not sign in because of server error" when I try to turn on my icloud control panel from my Windows 7 PC?
I'm able to log in from my browser, why not from control panel?Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H. -
I have downloaded iCloud for windows, but not able to sign in
have Windows 8.1 64 bits
my iPhone 5s is have icloud working alright
web access iCloud working alright
BUT iCloud for windows not signing in because of server error
I have tried all forums and advises but against a thick wall
please help
Many thanks
highly appreciated every bodyI have downloaded iCloud for windows, but not able to sign in
have Windows 8.1 64 bits
my iPhone 5s is have icloud working alright
web access iCloud working alright
BUT iCloud for windows not signing in because of server error
I have tried all forums and advises but against a thick wall
please help
Many thanks
highly appreciated every body -
I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?
Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H. -
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You may find the troubleshooting steps in the article below helpful.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
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TS3988 I keep receiving a message "You can't sign in because of server error"
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Antonio,
Show ... it worked ... you are the man! This hint of clicking the right mouse button on the prompt and run as Administrator was perfect.
Thank you very much -
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Anyone else seen this today?Hello KathyBrust
Check out the article below to go over a few troubleshooting steps with issues connecting to iCloud. If you are still stuck, there are other resources to get a resolution.
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Regards,
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Hi!
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Can anyone help me, please.
Thanks a lot.
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Thanks -
I am trying to logon to icloud for the 1st time on my pc, everything is setup, but it comes up with 'you cant sign in because of server error'
Hi tracey,
It sounds like you are having issues with connecting to the iCloud servers, a frustrating situation to be sure. I would suggest troubleshooting using the steps in this article -
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Thanks for using Apple Support Communities.
Best,
Brett L -
After it started happening on my imac I tried to download on my ne macbook pro but the same thing is happening. I can stream without any ral noticiable problems from my icloud library, Netflix, and Hulu but when I try to download so I can back them up I get the 8008 error code. I have contacted spple support and am still waitin on an answer. Sometimes the error will happen towards the beginning and other times when it is almost downloaded. I can tell it is atarting when the time remaining starts to fluctuate, then the download bar may stop ans start over. It seems to be an icloud problem but I thought I would check to see if anyone else has had the problem and was able to get it taken care of. It should be noted that everyonce in a while I do get a complete download.
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps. -
Just setting up a new laptop with windows 7, loaded ICloud but rebooting and following instructions to sign in I get the message 'you can't sign in because of a server error' on checking ICloud status, through link, it shows all normal, but still cant sign in? Any ideas?
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