New macbook pro 2011 won't eject cd - jammed? help?

My macbook pro has a cd inside and it won't show that it has anything inside - but I know its in there and can't get it out, help!

Start the computer up while holding down the trackpad button. Hold the button down until the drive ejects the disc.
If that doesn't work, try this:
Restart the computer. Immediately after the startup sound, press and hold Command+Option+O+F. Release the four keys when you see a white screen that says "Welcome to Open Firmware." At the prompt, type *eject cd* and press Return. The drive should eject your disc, and "ok" will appear when the action is complete.
Type mac-boot and press Return to restart the computer normally.
Here's another method:
Go to Applications/Utilities and open the Terminal. In a terminal window type *drutil tray eject* and press Return. After the disc is ejected, quit the Terminal.
If any or all of these methods cause the drive to make its usual eject sound but the disc still doesn't come out, the drive has failed mechanically, and will have to be physically dismantled to recover the disc. If none of these methods causes the drive to make any sound or do anything at all, the drive isn't getting power, and the machine will have to be disassembled to find out why not and correct the problem.

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Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.

In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
Having 2 versions of ACR will cause problems.
You have already downloaded DNG Converter 8.7.1.
Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
Be aware that DNG converter is a stand-along application and not a plug-in.
You need to open DNG converter at select the FOLDER that contain your .NEF files.
Don't open the folder and try to select individual files, it doesn't work that way.
After converting your D810 files to DNGs you can then open the DNGs in CS5
The problem is your camera didn't exist when CS5 & its version of ACR was developed.
i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.

My new Macbook Pro 13" won't register properly on our school's projectors when I try to run PPT!, My new Macbook Pro 13" won't register properly on our school's projectors when I try to run PPT!

My new Macbook Pro 13" won't register properly on our school's projectors when I try to run PPT (Epson EB510)! Instead, colored bars go across the screen against a black background. No matter how much I try to adjust the displays, PPT won't show on it. However, my friend's Macbook Air works fine. She's 10.7.2, I'm 10.7.4, so we're both more or less OS X Lion. What could be wrong? Can I do anything to fix it?

Make sure that your display is not mirrored. Mirroring forces you into "lowest common denominator" screen resolutions that can safely be displayed on BOTH screens, which may not be good enough for the projector.
When you turn off Mirroring, you get Extended Desktop, where the two screens are joined along an edge to form a larger Extended Desktop. To use this, drag a window onto the "other" screen.

Unable to watch Adobe Flash / YouTube - OS X 10.6.6 - New MacBook Pro 2011

Hello,
I'm new to Mac family.
I recently got new MacBook Pro 2011 15" model. However I'm unable to watch videos on YouTube. It shows Adobe Flash Player is out of date. My MacBook Pro software up to date. I tried to download and install latest version of Flash Player from Adobe website. Installation went successful, but nothing works.
I tried on both Firefox and Chrome builds too. I even restored MacBook Pro to default settings. I'm just wondering, whether Mac supports Adobe Flash Player at?
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Does anyone else have a solution to this issue that does not involve doing a fresh install of Snow Leopard? That solution is not acceptable to me.
I did a system migration from a Time Machine backup when I purchased my new 2011 MacBook Pro last week. All my applications seemed to be working normally until I attempted to watch a YouTube video in either Safari or Chrome. In both browsers, all I get is a black screen where the video should be playing.
I downloaded and installed the latest version of the Flash Player for Safari and I am not able to manually update the Flash Player for Chrome since that browser keeps the Flash Player up-to-date automatically. The black screen persists when attempting to watch a video on YouTube. I cleared the site cache for the Flash Player just in case something was buggy there, but the problems remains.
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Brand new MacBook Pro 2011 got stolen

sorry I can't find a place post this so I post this here. This unfortunate event happened yesterday. I got my brand new MacBook Pro 2011 from the apple store and I went to pick up takeout at a plaza 10 mins away. My car got broken in and my Brand new MacBook Pro was stolen. I just went to pick up take out for 10 mins only. I m wondering if there is anything that Apple can do such as tracking the serial number? I have the receipt with me luckily.
Thanks

i have had my macbook stolen before
the apple store people will say you cannot do anything
you have to call tech support, its the tech support people that will flag your serial number on your laptop
unfortunately with you laptop only being a few minutes new, and they probably stole the whole thing with box and components you have a lower chance of ever retrieving it,
i feel for you man, i know what it is like to get your mac stolen

Macbook Pro 2011 won't turn on (RAM issue?)

(Macbook pro 2011) I had water damage so I sent in to apple for a complete makeover and they pretty much replaced everything. The laptop seemed to be working fine but the issue is that when I put my laptop to sleep / turn off it won't turn back on. I haven't had the time to take my laptop back to the apple store due to projects / travelling. I've found that there is one quick fix, manually resetting the ram by taking the RAM chips out for a second then re-inserting them. The other way is to hold Command+Option+P+R 3 times before reboot and that'll work temporarily for a day maybe. I plan on taking it to the apple store in a day or so if the problem doesn't resolve itself. Do you guys have any suggestions?
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Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

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Hi guys, I searched the forums for this problem but couldn't find a match. When I plug the power cable into my 2011 17" MacBook Pro it won't take a charge and the light on the cable doesn't come on. However if I restart the computer, the light will come on and it will start charging. This sounds like a software issue to me and I haven't had the problem until recently so I'm guessing it's caused by the latest OS X update. Has anyone else experienced a similar issue and found a fix?

Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
Best.

MacBook Pro 2011 won't boot

My early 2011 MacBook Pro 15" won't boot. Second time dealing with this this year. Apple Store charged me $300+ to fix it the first time. It worked for a few months, but stopped working again. Took it to the shop again and asked them to fix it for good this time. They wanted to charge me $310. I said NO. why would they charge me twice for a repair I asked them to do before? How widespread is this problem? I know for a fact I'm not the only one dealing with this problem.

What have you done to define your problem? Look at this comprehensive troubleshooting article and perhaps you can find a solution:
https://discussions.apple.com/docs/DOC-3353
Note that Apple repairs are guaranteed for 90 days.
Ciao.

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My friends Macbook Pro 2011 same as mine wont charge the battery via MagSafe adapter. The battery is good and the adapter also, ive checked them on my Mac. The problem is that on her Mac it won't charge. I've change the MagSafe adapter on her computer and it didn't work still no charge, no green light on the L shaped adapter. Can it be the Logic Board?

Resetting SMC could solve the problem.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

Where in NYC can I buy a new Macbook Pro 2011 unibody trackpad and the tools i need to replace it myself?

I am going to NYC in a week and I'm wondering if there is a store where I can buy a new trackpad for my Macbook Pro 2011 unibody. I would also like to buy the tools i need to replace it myself. I can't find anything when I search the interwebz.

The problem is that when the machine is closed, it goes to sleep, and in sleep mode, all that goes on is that a bare trickle of power is used to keep the contents of RAM alive. Networking is definitely not active while asleep.
Now, regarding ds store's solution, that's a fairly bad idea. If the machine is just sitting at your desk, you don't need to close it, or if you feel a need to close it you can use Kappy's solution. (Although, it should be noted that apps like InsomniaX and Caffeine do not, as far as I know, keep a machine awake when the lid is shut.) If you're worried about passersby seeing your screen, just activate the screen saver instead. You could even require a password to dismiss the screen saver for added security.
On the other hand, if the machine is being transported, keeping the lid open and the machine running is not a good idea. The sudden motion sensor ought to protect your hard drive against damage caused by moving the machine around... if it's working properly, and I'd rather not depend on an "if" to prevent hardware damage to the machine. Plus, if it's in a bag and you've forced it to stay running, it could overheat due to lack of ventillation.
So, long story short: if you're transporting it, close it and deal with logging back in to the network, and if it's on your desk, don't bother closing it.

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I just got my new Macbook Pro 15" 2.66GHz and now it won't turn on. I was using it until it almost didn't have any battery left. Then I was away from it for a while and when I came back I couldn't make it work again. When the power cable is plugged in the little white light on the cover blinks and I can here a strange sound turning on and off again and again - sounding like the harddisk turning on and failing, turning on and failing... Now the power cable has been in the computer for a while but it's still like this and the lamp on the adapter is green - not orange, which it should be when it's charging. This is really bad since I have a lot of work on it, do you know anything? Please and thank you.

If the little light on the front of the MBP is still on, hold down the power button until it turns off and all signs of activity stop. Then reset the SMC:
http://support.apple.com/kb/HT3964
Reconnect the AC adapter. Does it begin charging now (orange light on the plug)? If so, let it charge for half an hour and then try starting it up again. If that works, it's ready to use normally.
Message was edited by: eww

HT201364 BRAND NEW MACBOOK PRO 2013 - WON'T DOWNLOAD MAVERICK'S FROM STORE

I have just Purchased a brand new Macbook Pro 2013 from Apple store and it won't let you download Maverick's even thought it's already installed. Does anybody know why? I originally purchased a Macbook Air 2013, which I returned for the pro model. This came with Mountain Lion, which the app store let me download Maverick's from the app store. I could also download as a backup in case something went wrong.

Welcome to Apple Support Communities
You have got a Late 2013 MacBook Pro.
That MacBook Pro needs a special OS X Mavericks version that is newer than the Mavericks version available in the Mac App Store. This is the reason why the Mac App Store does not let you download Mavericks even if you are using OS X Mavericks.
To reinstall OS X Mavericks, use OS X Recovery > http://support.apple.com/kb/HT4718 You will not be able to download OS X Mavericks from the Mac App Store until Apple launches OS X 10.9.1

New macbook pro safari won't open Apple support pages!

It is so odd. I can open every other site in Safari EXCEPT the Apple Support pages! It's a brand new Macbook Pro. Any ideas???

To clarify, it looks like if I search something via Google it won't let me see any of those support page results. It does work via a Yahoo search, but no Googlel

New macbook pro, safari won't open and repair disk permissions did nothing to help

Safari starts, blue bar moves about an inch in search bar, then stops. Then nothing. Tried repairing disk permissions to no avail. Safari still doesn't open. Whatever os x that is installed on new macbook pro's, since just bought on Sunday 10-14-12, is the operating software. The apple store there is no user manual. Strange. So here we are on another, older macbook pro, able to go on internet and see what answers or diagnoses others have tried and trued.

3 days old?, just pack the machine up and tell them you want another one, that this one is a lemon.
They will likely take your word for it and just give you another rather than you demand your money back instead.
If you wait too long then they say you should have brought it back sooner, now have to wait until it's fixed, only to give you more problems later.

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I just got a new Macbook Pro and have been trying to activate my CS2 suite on it. My understanding is that it is legit to have one copy on my desktop (which I do & it works fine) and one on a Laptop. I have never had a laptop before so this is the first time it is being installed on one. I did have it on a different desktop which died. (well the HD did) I go through the internet activation, when that fails I go through the phone activation, then to customer support. After numerous attempts, a customer support person said that I HAD to upgrade to CS4 in order to use this software on my Macbook Pro because they don't support CS2 anymore. I'm all good with them wanting to upgrade me to the new software, but I paid a bundle for CS2 and it works fine for me. Any help would be greatly appreciated.

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New macbook pro 2011 won't eject cd - jammed? help?

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