New macbook pro freezes intermittently, need to hold power to shut down
i just got a new macbook pro in june. i have 8 GB ram, a 1 TB hard drive.
it constantly freezes and i cant do anything except shut down my computer by holding the power button
last time it happened i had just finished downloading mountain lion, i was watching a youtube video, and the mountain lion installer seemed to try to boot up. here is the panic report or whatever.
can anyone confirm whether this is fixable on my end or should i just take it in to apple?? i am assuming they will cover it since it has nothing to do with me and i just bought the computer.
Interval Since Last Panic Report: 3700 sec
Panics Since Last Report: 1
Anonymous UUID: 9C2ACB88-37B3-4B43-A6ED-A34B5AC87B90
Fri Jul 27 23:28:57 2012
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f8187e2f9, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010542c000, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff80189b33ff, RBX: 0xffffff8013f20800, RCX: 0xffffff801bb99788, RDX: 0x0000000000000000
RSP: 0xffffff80f1313b30, RBP: 0xffffff80f1313b40, RSI: 0x0000000000000000, RDI: 0xffffff80189b33ff
R8: 0xffff7f818831e000, R9: 0xffffff80d26432d0, R10: 0x1546700000000060, R11: 0x000000000000003c
R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff801d56f580, R15: 0x0000000000000001
RFL: 0x0000000000010246, RIP: 0xffffff7f8187e2f9, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000010542c000, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff80f13137e0 : 0xffffff8000220792
0xffffff80f1313860 : 0xffffff80002c4794
0xffffff80f1313a10 : 0xffffff80002da55d
0xffffff80f1313a30 : 0xffffff7f8187e2f9
0xffffff80f1313b40 : 0xffffff7f82469bf1
0xffffff80f1313c60 : 0xffffff7f8244cb13
0xffffff80f1313c90 : 0xffffff7f82479cd2
0xffffff80f1313cc0 : 0xffffff7f8244f050
0xffffff80f1313d00 : 0xffffff7f8246be42
0xffffff80f1313d30 : 0xffffff7f8244d263
0xffffff80f1313d60 : 0xffffff7f8087d832
0xffffff80f1313da0 : 0xffffff7f8088411c
0xffffff80f1313dc0 : 0xffffff7f80884ca4
0xffffff80f1313e90 : 0xffffff7f80885013
0xffffff80f1313ef0 : 0xffffff800063ced6
0xffffff80f1313f30 : 0xffffff800063bc50
0xffffff80f1313f70 : 0xffffff800063baf4
0xffffff80f1313fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80872000->0xffffff7f808aafff
dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80847000
com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8244a000->0xffffff7f824b0fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80847000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808ab000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80872000
com.apple.iokit.IOSurface(80.0.2)[A0D7A21B-A872-3CBC-AD6F-F8CCCCF2C136]@0xfffff f7f8187a000->0xffffff7f8188bfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 5698662334570
last loaded kext at 52916427291: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8256e000, size 28672)
last unloaded kext at 168069118172: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f8227d000, size 8192)
loaded kexts:
com.vmware.kext.vmnet 3.0.0
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
at.obdev.nke.LittleSnitch 2.5.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.3f13
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.3f13
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.7f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 7.2.8
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.1.32
com.apple.driver.ApplePolicyControl 3.1.32
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD4000Graphics 7.2.8
com.apple.driver.AppleIntelFramebufferCapri 7.2.8
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.4
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 560.7.21
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleUSBHub 5.0.7
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 5.0.7
com.apple.driver.AppleUSBXHCI 1.0.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.3f13
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.3f13
com.apple.iokit.IOHDAFamily 2.2.3f13
com.apple.driver.AppleGraphicsControl 3.1.32
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.nvidia.nvGK100hal 7.2.8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.8
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2
com.apple.iokit.IOBluetoothFamily 4.0.7f2
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.7
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.7
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353237334448302D434B302020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353237334448302D434B302020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E682, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
Reboot while holding down the command-r keys into the Recovery Disk and select Disk Utility. From there select your hard drive and then select Repair Disk.
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Interval Since Last Panic Report: 386492 sec
Panics Since Last Report: 1
Anonymous UUID: 124CC178-586F-47BD-81E8-0311ED8A2BB3
Sat Aug 18 23:26:36 2012
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824449b1, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80e3c8ae10, CR3: 0x000000011f468055, CR4: 0x00000000001606e0
RAX: 0xffffff7f82444a84, RBX: 0x0000000000000077, RCX: 0x3b10000100411002, RDX: 0x000000000310a5e2
RSP: 0xffffff80f1a839b0, RBP: 0xffffff80f1a839c0, RSI: 0xffffff801b7fe400, RDI: 0xffffff801a8db000
R8: 0x0000000000000075, R9: 0xffffff7f8249e380, R10: 0xffffff80f1a8392c, R11: 0xffffff80f1a83930
R12: 0xffffff80155f0c88, R13: 0xffffff801a8db000, R14: 0xffffff80d2656000, R15: 0xffffff801a8db000
RFL: 0x0000000000010282, RIP: 0xffffff7f824449b1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80e3c8ae10, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f1a83660 : 0xffffff8000220792
0xffffff80f1a836e0 : 0xffffff80002c4794
0xffffff80f1a83890 : 0xffffff80002da55d
0xffffff80f1a838b0 : 0xffffff7f824449b1
0xffffff80f1a839c0 : 0xffffff7f82448f7d
0xffffff80f1a83b00 : 0xffffff7f82445ed4
0xffffff80f1a83b60 : 0xffffff800065593e
0xffffff80f1a83b80 : 0xffffff800065621a
0xffffff80f1a83be0 : 0xffffff80006569bb
0xffffff80f1a83d20 : 0xffffff80002a3f08
0xffffff80f1a83e20 : 0xffffff8000223096
0xffffff80f1a83e50 : 0xffffff80002148a9
0xffffff80f1a83eb0 : 0xffffff800021bbd8
0xffffff80f1a83f10 : 0xffffff80002af140
0xffffff80f1a83fb0 : 0xffffff80002dab5e
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8243c000->0xffffff7f824a2fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80887000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808eb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f808b2000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E2617
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 278111461906622
last loaded kext at 193004510896: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80794000, size 241664)
last unloaded kext at 183198977189: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f8226f000, size 8192)
loaded kexts:
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.3f13
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.3f13
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleIntelHD4000Graphics 7.2.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.GeForce 7.2.8
com.apple.iokit.IOBluetoothSerialManager 4.0.7f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMuxControl 3.1.32
com.apple.driver.ApplePolicyControl 3.1.32
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.2.8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.4
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 560.7.21
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleUSBHub 5.0.8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBXHCI 1.0.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.DspFuncLib 2.2.3f13
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.3f13
com.apple.iokit.IOHDAFamily 2.2.3f13
com.apple.driver.AppleGraphicsControl 3.1.32
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.nvidia.nvGK100hal 7.2.8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.8
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2
com.apple.iokit.IOBluetoothFamily 4.0.7f2
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.7
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.8
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,1, BootROM MBP91.00D3.B06, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4Chrome is the cause of your panic. In System Preferences>Energy Saver...remove the check in the box to enable automatic graphics switching. See if the panics stop.
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Brand New MacBook Pro Freezes When Playing Games
My sister recently received a brand new MacBook Pro courtesy of the University of Arizona and already she is having problems. When my sister plays a Java based game utilizing the Open Gl graphics plugin her computer will sometimes freeze after the graphics become distorted. during the freeze only the mouse will move and everything else is unresponsive, the only solution is to shut of the computer using the power button. All the updates have been installed and this doesn't happen any other time then when playing that game. This neither happens on her PC nor does it mine playing the same game. I'm not sure what the problem is and I would appreciate any help.
Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!
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FCE won't open on my new MacBook Pro - says I need a Quartz Extreme Card
I just bought a new MacBook Pro Laptop, and since I was having lots of hardware and software related problems with my old one, I clean installed everything rather than transferring things through archive.
Anyhow, I was initially able to register and install FCE from the original disk and then downloaded and installed all available upgrades. I opened it up, tried "Log and Transfer" to upload some video I'd shot on my Canon Vixia HFS10, and it worked fine. I saved and closed, but now, next morning when I tried to open FCE to edit my video it wouldn't open. A "Minimum System Check" came up that said "This system does not meet the following minimum requirements: Final Cut Express requires that your system have a Quartz Extreme Capable Video Card." I'm pretty sure that my NVIDIA GeForce 9400M + NVIDIA GeForce 9600 GT cards meet the requirements and that Final Cut Express just doesn't recognize that they are much better than the minimum requirements it is programmed to look for. How can I fix this? I saw another thread on a similar topic suggesting that someone delete their FCE, and then perform a clean install, but that's effectively what I've just gone through, and I'm not in the mood to spend a couple of hours seeing if the same thing I just did fixes the problem I have now. This seems like something that would be an easy programming fix, probably a simple modification to a preferences file, but I wonder if anyone out there has the solution?
Message was edited by: nate.andersenNo, I have FCE 4 - should have said that - and it worked on my older Intel based MacBook Pro.
As it turns out, though, I think I've solved the problem, adapting a solution to a related problem I found on MacRumors.com. Don't know why this is necessary, but here's the solution I tried:
1. right click on the FCE application icon and select "Show Package Contents"
2. open the "Contents" folder and then open the "info.plist" folder in Text Edit
3. find the line that says: "<key>AELMinimumQuartzExtremeCapable</key>," and replace it with "<key>AELMinimumGeForceCapable</key>", and then make sure that the next line says "<string></string>" without any number specified. Or, if you have some other kind of graphics card that you know is compatible, you could say what that is instead of GeForce. I found it doesn't work just to delete this line completely.
Again, I don't know why Apple didn't build in this flexibility when they updated their standard Graphics cards, but in any case this solution seems to work. -
Just bought new macbook pro, do I need anti-virus software?
Does a new macbook pro come with anit-virus software already loaded on it?
ya, the OS it self, but in all seriousness. no there is not standard anti-virus and most people get more issues from anti-virus software than from any virus out there. there are very very few viruses written for macs and for the most part i cannot see how it could slip in easily to your machine.
some people around here do use them but i do not so the only advice i can give you really is that norton AV is not that good for Apple compared to the other ones out there but really its not a big deal to get it.
-matt -
Just Got a New MacBook Pro...need advice.
As mentioned, I just got a new MacBook Pro. I have enjoyed creating videos on my older machines vis imovie. However, I've hit a bunch of limitations in that program and would like to expand my options. I'm considering Final Cut Pro X since the cost has dramatically came down. My question is whether my new machine is really cable of handling it's features or not. I've noted my specs below. Please advise.
Also, considering I go with Final Cut Pro X, are there other programs I might consider to further the opportunity for design options and editing?
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro11,3
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP112.0138.B02
SMC Version (system): 2.19f3Brad777 wrote:
Thanks kindly Tom...this is what I was afraid of. As my Father taught me many years ago, 'if it sounds too good to be true, it probably is". I will be downloading from the App Store.
Happy New Year to you and everyone here.
Thanks again,
-Brad
Oh yes.
And in my family it goes, "if you want something GOOD for NOTHING you'll get someting "good fer nuthin"."
Al
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