New macbook pro has a lot of spinning ball

Hello everyone.
I am completely new in the Mac world and I dreamed for my Macbook pro for years so I hope you will understan my frustration.
At the end of July I purchased a mid 2012 15 inch non-retina mbp - 2,6gb, 4mb ram, 500 gb hd.
Ever since I got it I experienced the spinning ball quite often. But because of my wish for perfection tried not to pay any attention to that.
Then 2 months later suddenly the SD card reader stopped working. So I brought it back to the shop and also complained about the spinning ball. They changed the logical board and told me everything will be fine now. Should not see any spinnig ball anymore.
I gave it a try for the weekend to do some projects where I had to use programs such as Adobe Ilustrator and Photoshop as well as Word, however the spinning ball was still there. Quite often it actually appears just by opening Safari or  Itunes, so not only heavier programs. sometimes just when waning to paste something or opening the Finder.
Brought it back to the shop again saying that it seems slower than my old ASUS that had no more than 4gb of RAM. Besides, this one is a new computer and it is empty, so how can it be so slow already now?
A week later I got it back saying it was a defective Hard drive cable that might have caused it. Changed, spinning wheel should be no longer there.
Gave it another try - spinnig wheel still there!
So now I am wondering - is that normal?
boyfriend says - is it normal, friends say - no, I never see it (still working on Adobe programs as well as having 4gb of ram and 2,4mhz)
My guess is that it might be the RAM? but then again - common, it is a new compter and I have only 50gb of information inside. how can it suffer already? Besidesthat, often the spinning ball appears on random situations in random programs. when I spend my day with the computer I see it like 5-10 times a day.
sometimes when I check the Memory activity the Wired memory goes up to 1,70gb out of my 4gb of RAM. Is that the issue? Once I restart the computer, it goes down again. But this is annyoing, right?
Please share your exprience and opinions,
Best regards,
Sarmite

Call Apple Customer Relations - 1-800-767-2275.  Ask politely & firmly that you want to be transferred to Customer Relations.  Tell them exactly what you stated in your post.
GOOD LUCK!

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