New Macbook Pro has changed identities

Not sure exactly which device has caused the problem - we have two iphone 4S, two iPads, and an iMac - one of which has led my new Macbook Pro to think it belongs to my wife. Though I did not enter her name when registering the computer, when I install new software, her name always comes up as the default name in the registration box. I assume that either something cloud related has done this - since none of her devices have been physically plugged into the new Macbook Pro - or, less likely, that our home network is somehow involved. Just need help determining which device is the most likely culprit, and maybe some help keeping our clouds separate?

The cloud was my first thought. Since posting initially, I've noticed that a couple of programs downloaded on the iMac have shown up in downloads on the MacBook. I just need to be able to build some sort of firewall between the two machines. New enough to Mac that I'm not even clear where cloud settings are, and how to make adjustments to them.

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My new macbook pro has little to no sound on all video's. I've changed all the settings but it's still no loud. is there something i've missed trying?

my new macbook pro has little to no sound on all video's. I've changed all the settings but it's still no loud. is there something i've missed trying?

Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID.

My new macbook pro has gone black on me three days in a row. is this a chronic problem? only way to get it back is a hard reset or let the battery die and then plug in the charger. brightness is up and power stays on while screen is black.

My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.

Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best

Now that the new macbook pro has usb 3.0, is there a way to convert my current macbook's usb 2.0 to 3.0?

Now that the new macbook pro has usb 3.0, is there a way to convert my current macbook's usb 2.0 to 3.0?

No you can not.
You can connect USB 3 components to you MB if you wish to use them but will only run at USB 2 specs.

My new MacBook Pro has display problems

I am new to Mac. I had purchased a brand new MacBook Pro 13 inches with i7 processor on April2 this year, Within 10 days the display screen started to grey out and later on develop horizontal lines. I telephoned Apple support and when a telephonic solution became unlikely I was asked to take it to an Apple Authorized service centre in my town. The technician there could not clearly explain to me what was wrong with the system, but I understood him to say that he has reinstalled the graphics driver and the system was trouble free for a prolonged time thereafter (at the service centre). I also understood him to say that should the problem recur again, he would have to replace the motherboard. I was on a travelling tour for a week after this and was not able to test out this repair (I took my old windows system with me for the travel) To my utter dismay the problem has recurred again after 28 days of purchase. I have attached screenshots. The button for uploaing videos is greyed out therefore I will have to restrict myself to screenshots. All the three screen images occcur
in turn and the system becomes unusable and I have to use the poweroff button. The display problems start within 10 minutes of switiching on the system.
I took some time to discover these forums. The first time this problem occurred on my machin I posted this problem on mac-forums and I was advised to take it to an Apple store and let the apple genius bar worry about this one. I do not live wihtin any sort of manageable distance from such a place and the repair centre is an Apple Authorized Service Provider
Coming to the emotional aspects of this technological glitch. I feel like I have been hit by a truck.I had saved and scraped pennies to buy this dream machine and I believed I was escaping the ficleness of windows. But no windows system of mine (I have three) become so unusable
Will I have to spend time and effort to lug this machine to service centre to replace each of its component parts one by one ? Can I ever trust this machine to provide a presentation to an audience? What sort of an impression will I create if the system plays this trick on me in the middle of some presentation?

Shootis007, What is CC company? I googled CC and got many different answers.
I called Apple Support and told them my story and pressed for replacement and they told me repeatedly that there is no policy for replacement. The initial support person who attended my call asked me to take it to the seller and ask the seller for replacement. I dont think that is the way to go. I dont know what is his fault. He gave me a brand new system, the package was opened by me. Since I am new to Mac, I had taken a Mac user friend with me who showed me how to get started (right there in the shop) Neither the experienced Mac user friend nor I felt anything remiss at that time or later at the Seller level. Nevertheless I called the reseller and he explained his helplessness. I dont think it his fault at all.
Since I kept insisting on replacment I was put through to another support person who took pains to reassure me that I should get the defective part replaced and thereafter all will be well. For now I trust him. I have no other alternative
I really am puzzled. All you dear Mac users should know that the machine I dreamed of and really saved to purchase is giving me no end of troubles whereas my three windows machines sit there with their numerous stated deficiencies but gives me uninterrupted service

New macbook pro has frozen during windows migration and can,t operate, new macbook pro has frozen during windows migration and can,t operate

trying to set up new macbook and has frozen during the process of using windows migration, now can,t get it to go

Try just holding down the power key to power off - you may have some files that migrated, maybe, maybe not.
You won't hurt anything - just have to try MA again if it doesn't work the first time.
Clinton

New MacBook Pro has trouble reading DVD

Our new MacBook Pro will not automatically open a DVD when it is inserted. Had to go through DVD player and it said it did not recognize format. Had to manually select the app for it to play. DVD player is 5.1.1. Is this a bug? Linda

One DVD or all? Commercial DVD? One you burned? One you found lying on the street? More details would help...
Assuming you mean this occurs with multiple (all) commercial DVD movies, go to System Preferences > CDs & DVDs and set the 'When you insert a video DVD:' pop-up menu to Open DVD Player.

It doesn't seem like my new macbook pro has a battery

I got my new MacBook Pro 13-inch LED-backit widescreen notebook about a week ago. The first time i tried it, I plugged the Power Adapter in the whole time i used it. The next morning i tried using it, but this time i didn't have it plugged in. It wouldn't turn on. So, i plugged it in and then it worked fine. I searched for the problem and then i noticed that on the top right corner, the battery sign had an X on it. I clicked it and it said "No Batteries Available | Power Source: Power Adapter". i did a little experiment. i plugged off the Power Adapter during the middle of me using it and it completely shut down. I figured that it didn't come with a battery when i bought it. Is this normal and do i have to buy the battery seperately?

Absolutely not normal - check one more thing:
Go to the Apple in the menu bar and click on About this Mac, then on more info. Click on System Report. In the resulting window, click on Power and see what is listed there (hopefully the battery) - post the results here. If there is something wrong with the battery, call Apple - you have 90 day phone support (and a year hardware warranty) and/or book an appointment at your nearest Genius Bar.
FWIW, the new laptops have batteries built in (not accessible by user).

New macbook pro has a lot of spinning ball

Hello everyone.
I am completely new in the Mac world and I dreamed for my Macbook pro for years so I hope you will understan my frustration.
At the end of July I purchased a mid 2012 15 inch non-retina mbp - 2,6gb, 4mb ram, 500 gb hd.
Ever since I got it I experienced the spinning ball quite often. But because of my wish for perfection tried not to pay any attention to that.
Then 2 months later suddenly the SD card reader stopped working. So I brought it back to the shop and also complained about the spinning ball. They changed the logical board and told me everything will be fine now. Should not see any spinnig ball anymore.
I gave it a try for the weekend to do some projects where I had to use programs such as Adobe Ilustrator and Photoshop as well as Word, however the spinning ball was still there. Quite often it actually appears just by opening Safari or Itunes, so not only heavier programs. sometimes just when waning to paste something or opening the Finder.
Brought it back to the shop again saying that it seems slower than my old ASUS that had no more than 4gb of RAM. Besides, this one is a new computer and it is empty, so how can it be so slow already now?
A week later I got it back saying it was a defective Hard drive cable that might have caused it. Changed, spinning wheel should be no longer there.
Gave it another try - spinnig wheel still there!
So now I am wondering - is that normal?
boyfriend says - is it normal, friends say - no, I never see it (still working on Adobe programs as well as having 4gb of ram and 2,4mhz)
My guess is that it might be the RAM? but then again - common, it is a new compter and I have only 50gb of information inside. how can it suffer already? Besidesthat, often the spinning ball appears on random situations in random programs. when I spend my day with the computer I see it like 5-10 times a day.
sometimes when I check the Memory activity the Wired memory goes up to 1,70gb out of my 4gb of RAM. Is that the issue? Once I restart the computer, it goes down again. But this is annyoing, right?
Please share your exprience and opinions,
Best regards,
Sarmite

Call Apple Customer Relations - 1-800-767-2275. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!

My new macbook pro has a dull, yellow tinted screen.

I purchased a (new, with warranty) standard macbook pro 13" on eBay to downsize from my 15" 2010 model, and the screen is notably duller and has a yellow overcast to it. I have tried to calibrate the screen which helps a little bit but it still gets on my nerves and every time i go from looking at my iphones screen to my laptop screen i cant help but notice how it looks. Ive already had the LCD replaced and the screen was just as yellow. From what I've read on here already it seems to be quite difficult to get a proper working screen replacement from Apple but i was wondering did anyone with this problem get it sorted and how they got it sorted? I love Apple and could never go back to a PC but this screen is ruining it for me.

Read the attached link and see if this helps:
http://http://support.apple.com/kb/HT2341?viewlocale=en_US
Ciao.

Brand new MacBook Pro has really slow download and streaming speeds

I'm new to Macs, and don't know much about computers in general. But I got a 13" MacBook Pro almost two weeks ago and have been experiencing really slow download and video streaming speeds. Pages load one image at a time, Netflix is almost impossible to use because the videos will stop buffering every five minutes even if I let them buffer for more than ten minutes. I haven't been experiencing any issues with wifi on my phone, and I've troubleshot our router. I'm not sure what it could be--but then again, I don't know a whole lot. Before I go running off to the Apple Store or call support, is there anything I can try in the meantime? Thanks!
Here are the system specs:
Processor 2.4 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel Iris
Software OS X 10.9.3 (13D65)
74.23 GB free out of 120.47 GB

Check with your isp regarding your download & upload speeds as well as streaming. You need to determine if the issue is on their end. You can also check on the speedtest.com website. Compare what your isp tells you to the net speed website.

Brand new macbook pro has annoying fan noises all the time

I just picked up my macbook pro 13'' with retina display from apple store today, and the first time when I start it, it generates constant annoying noise! no applications run, nothing, from the moment I push the power button, it just give the noises... very disappointed at macbook pro.... Restart it, same, still gives out constant fan noises.... Even the $300, $400 cheap laptops don't have such problem....

Welcome to Apple Support Communities
Your Mac may be indexing files from the flash storage, and this may cause that your CPU usage is high. In this case, I recommend you to carry on using your Mac and fans will stop working at maximum speed soon.
Another thing you can try is to reset the SMC > http://support.apple.com/kb/HT3964 The SMC is the part that manages fans speed, and if it is not working correctly, fans may not be working properly.
If the SMC reset does not work and fans carry on working at maximum speed for a long time, return your Mac and get another one.

New MacBook Pro has real printing issues. Is it just me??????

Hi
I love my MacBook Pro but I am having horrible printing issues.
When I move my MacBook Pro from work to home I have to reboot everytime to make printing work otherwise I get error messages printing from Safari. Microsoft Office docs will print BUT only if I press the print button, if I go via the print menu I cannot press the print button.
This is causing me all sorts of pain.
Printers are an HP PSC2500 at home and an HP PSC2700 at work.
Machine was all 'transferred' from a Powerbook 1.67Ghz that was working perfectly.
Does anyone else have this problem or any idea what the fix could be??????
Cheers.
Robin

Try Reset Printing System, a manu choice in the Printer Setup Utility.

Can nyone tell about MBP exchange policy as my new MacBook pro has stopped working

I bought my MBP on 25 July last month not even a completed month and it has stopped working.it keeps restart every time I try to start it. I have sent it for repair but they didn't provide me by case or repair I'd. Now they say there's some issue with hard disk or logic board ....I didnt expect this. I hav used dell hp Lenovo but apple is the worst coz with in 20 days it has stopped working.
I don't trust these service provider what they gonna do ... May b they just change other new parts with old parts.

Contact Apple Directly and Explain your Issue and Concerns...
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Remember... Apple want Happy and Satisfied Customers...

New MacBook pro has frozen in start up just apple on screen

This is a brand new computer and I'm flying and having to figure this out on I phone can anyone help

So what do I do? Do I switch off the PC and try again? Or will this do some sort of damage since it's the first boot...?

New Macbook Pro has changed identities

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