New MacBook pro has frozen in start up just apple on screen
This is a brand new computer and I'm flying and having to figure this out on I phone can anyone help
So what do I do? Do I switch off the PC and try again? Or will this do some sort of damage since it's the first boot...?
Similar Messages
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trying to set up new macbook and has frozen during the process of using windows migration, now can,t get it to go
Try just holding down the power key to power off - you may have some files that migrated, maybe, maybe not.
You won't hurt anything - just have to try MA again if it doesn't work the first time.
Clinton -
My MacBook Pro has frozen mid restore, I can't even shut down. Please advise.
My MacBook Pro has frozen mid restore, I can't even shut down. It has been like this for a few days now. Please help!
Press and hold down the power button until the system Turns Off. Then try to start it again.
I suspect you have some type of hardware problem. As you didn't mention why you were doing a restore I suspect it was from a system crash of some type. What caused that crash, if there was one, is the reason the system has now Hung again trying to restore it. -
my new macbook pro has little to no sound on all video's. I've changed all the settings but it's still no loud. is there something i've missed trying?
Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID. -
My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best -
My daughter's 13" late 2011 MacBook Pro has frozen (null sign displays) after Yosemite installation. I can, however, boot from a clone of my MacBook Air that is on an external drive. I reinstalled Yosemite on the MBP HD, but it still hangs in mid install. Despite the fact that I can boot from the external, could it be the RAM that's the problem? I'd happily put 8 GB in if it seems probable that would solve the problem. I've tried all the suggested procedures that I've seen posted here. Disk Utility, and my older version of DiskWarrior indicate the HD is OK. I have DiskWarrior 5 on order.
Boot the MBP with the OPTION key down. If successful, you should see two HDD icons, Select the recovery partition (on the right).
From the 4 option menu select Disk Utility.
Run Disk Utility>First Aid, Verify and Repair.
If the disk cannot be repaired, it will have to be replaced.
Ciao. -
Now that the new macbook pro has usb 3.0, is there a way to convert my current macbook's usb 2.0 to 3.0?
No you can not.
You can connect USB 3 components to you MB if you wish to use them but will only run at USB 2 specs. -
Started the transfer process from my old MacBook to a new MacBook pro using Migration assistant 12 hours ago. The screen says transferring your information. Moving about 270 GB using an Ethernet cable directly connected. Is this normal?
You can get a thunderbolt to firewire adapter. You can then get a firewire 400 to 800 cable and put the old computer in target mode. Then you can follow these instructions.
http://support.apple.com/kb/HT4889
Choose migrate from other disk or volume. -
My mom has a brand new Macbook Pro which was set up at the Apple Store and now she cannot get it to accept her log in info. What should she do next?
Thank you sig--it seems in talking to her on the phone that she was not giving me the info correctly and she couldn't get into her bank account, NOT the computer. The computer is fine she was just frustrated with the bank's system and feeling alone with no help handy...
I appreciate your reply. Thank you. -
I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
Have you tried repairing disk permissions : iTunes download error -45054
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Is the new macbook pro with retina display available now in apple retail stores?
Is the new macbook pro with retina display available now in apple retail stores? im going to miami tomorrow and staying there till the 27 of june and I want to buy one but dont know were...
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HT1553 my macbook pro is frozen and does not move from loading screen. Can you help?
my macbook pro is frozen and does not move from loading screen. Can you help?
Call Apple Support and schedule a appointment for a hardware check, or take it into a Apple Store.
We can't help you with that problem.
Good Luck -
I just got my daughter a new macbook pro. She currently shares my wifes apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wifes apple id for iTunes?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
New MacBook Pro Retina - first time start up won't move past page where Apple ID has been entered
Just bought a new MacBook Pro 15" with retina display. Pressed the power button and entered all the information as prompted. Entered my Apple ID and pressed continue and now nothing happens. It has now been 15min and the screen still shows "continue" while the "back" option is greyed out. The cursor of the mouse can still be seen moving on the screen but clicking on the "continue" button has had no response.
So what do I do? Do I switch off the PC and try again? Or will this do some sort of damage since it's the first boot...?
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My new MacBook Pro has display problems
I am new to Mac. I had purchased a brand new MacBook Pro 13 inches with i7 processor on April2 this year, Within 10 days the display screen started to grey out and later on develop horizontal lines. I telephoned Apple support and when a telephonic solution became unlikely I was asked to take it to an Apple Authorized service centre in my town. The technician there could not clearly explain to me what was wrong with the system, but I understood him to say that he has reinstalled the graphics driver and the system was trouble free for a prolonged time thereafter (at the service centre). I also understood him to say that should the problem recur again, he would have to replace the motherboard. I was on a travelling tour for a week after this and was not able to test out this repair (I took my old windows system with me for the travel) To my utter dismay the problem has recurred again after 28 days of purchase. I have attached screenshots. The button for uploaing videos is greyed out therefore I will have to restrict myself to screenshots. All the three screen images occcur
in turn and the system becomes unusable and I have to use the poweroff button. The display problems start within 10 minutes of switiching on the system.
I took some time to discover these forums. The first time this problem occurred on my machin I posted this problem on mac-forums and I was advised to take it to an Apple store and let the apple genius bar worry about this one. I do not live wihtin any sort of manageable distance from such a place and the repair centre is an Apple Authorized Service Provider
Coming to the emotional aspects of this technological glitch. I feel like I have been hit by a truck.I had saved and scraped pennies to buy this dream machine and I believed I was escaping the ficleness of windows. But no windows system of mine (I have three) become so unusable
Will I have to spend time and effort to lug this machine to service centre to replace each of its component parts one by one ? Can I ever trust this machine to provide a presentation to an audience? What sort of an impression will I create if the system plays this trick on me in the middle of some presentation?Shootis007, What is CC company? I googled CC and got many different answers.
I called Apple Support and told them my story and pressed for replacement and they told me repeatedly that there is no policy for replacement. The initial support person who attended my call asked me to take it to the seller and ask the seller for replacement. I dont think that is the way to go. I dont know what is his fault. He gave me a brand new system, the package was opened by me. Since I am new to Mac, I had taken a Mac user friend with me who showed me how to get started (right there in the shop) Neither the experienced Mac user friend nor I felt anything remiss at that time or later at the Seller level. Nevertheless I called the reseller and he explained his helplessness. I dont think it his fault at all.
Since I kept insisting on replacment I was put through to another support person who took pains to reassure me that I should get the defective part replaced and thereafter all will be well. For now I trust him. I have no other alternative
I really am puzzled. All you dear Mac users should know that the machine I dreamed of and really saved to purchase is giving me no end of troubles whereas my three windows machines sit there with their numerous stated deficiencies but gives me uninterrupted service
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