New MacBook Pro has trouble reading DVD

Our new MacBook Pro will not automatically open a DVD when it is inserted. Had to go through DVD player and it said it did not recognize format. Had to manually select the app for it to play. DVD player is 5.1.1. Is this a bug? Linda

One DVD or all? Commercial DVD? One you burned? One you found lying on the street? More details would help...
Assuming you mean this occurs with multiple (all) commercial DVD movies, go to System Preferences > CDs & DVDs and set the 'When you insert a video DVD:' pop-up menu to Open DVD Player.

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My new macbook pro has little to no sound on all video's. I've changed all the settings but it's still no loud. is there something i've missed trying?

my new macbook pro has little to no sound on all video's. I've changed all the settings but it's still no loud. is there something i've missed trying?

Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID.

Now that the new macbook pro has usb 3.0, is there a way to convert my current macbook's usb 2.0 to 3.0?

Now that the new macbook pro has usb 3.0, is there a way to convert my current macbook's usb 2.0 to 3.0?

No you can not.
You can connect USB 3 components to you MB if you wish to use them but will only run at USB 2 specs.

My new macbook pro has gone black on me three days in a row. is this a chronic problem? only way to get it back is a hard reset or let the battery die and then plug in the charger. brightness is up and power stays on while screen is black.

My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.

Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best

My macbook pro won't read dvds from my external cd/dvd drive.

I have a new macbook pro 13 that I got for Christmas. I purchased a external cd/dvd usb drive so that I can watch movies on my mac since it doesn't have a dvd drive built-in. I put my dvd into the drive, and all my mac does is open a fiel that has the video and audio seperated. I tried clicking on the video file to see if I can watch it, but the computer has no software to read it, apparently. I don't know if this is a software thing or if it's my drive.

First, try one of the DVD drive cleaning kits that are available.

My new MacBook Pro has display problems

I am new to Mac. I had purchased a brand new MacBook Pro 13 inches with i7 processor on April2 this year, Within 10 days the display screen started to grey out and later on develop horizontal lines. I telephoned Apple support and when a telephonic solution became unlikely I was asked to take it to an Apple Authorized service centre in my town. The technician there could not clearly explain to me what was wrong with the system, but I understood him to say that he has reinstalled the graphics driver and the system was trouble free for a prolonged time thereafter (at the service centre). I also understood him to say that should the problem recur again, he would have to replace the motherboard. I was on a travelling tour for a week after this and was not able to test out this repair (I took my old windows system with me for the travel) To my utter dismay the problem has recurred again after 28 days of purchase. I have attached screenshots. The button for uploaing videos is greyed out therefore I will have to restrict myself to screenshots. All the three screen images occcur
in turn and the system becomes unusable and I have to use the poweroff button. The display problems start within 10 minutes of switiching on the system.
I took some time to discover these forums. The first time this problem occurred on my machin I posted this problem on mac-forums and I was advised to take it to an Apple store and let the apple genius bar worry about this one. I do not live wihtin any sort of manageable distance from such a place and the repair centre is an Apple Authorized Service Provider
Coming to the emotional aspects of this technological glitch. I feel like I have been hit by a truck.I had saved and scraped pennies to buy this dream machine and I believed I was escaping the ficleness of windows. But no windows system of mine (I have three) become so unusable
Will I have to spend time and effort to lug this machine to service centre to replace each of its component parts one by one ? Can I ever trust this machine to provide a presentation to an audience? What sort of an impression will I create if the system plays this trick on me in the middle of some presentation?

Shootis007, What is CC company? I googled CC and got many different answers.
I called Apple Support and told them my story and pressed for replacement and they told me repeatedly that there is no policy for replacement. The initial support person who attended my call asked me to take it to the seller and ask the seller for replacement. I dont think that is the way to go. I dont know what is his fault. He gave me a brand new system, the package was opened by me. Since I am new to Mac, I had taken a Mac user friend with me who showed me how to get started (right there in the shop) Neither the experienced Mac user friend nor I felt anything remiss at that time or later at the Seller level. Nevertheless I called the reseller and he explained his helplessness. I dont think it his fault at all.
Since I kept insisting on replacment I was put through to another support person who took pains to reassure me that I should get the defective part replaced and thereafter all will be well. For now I trust him. I have no other alternative
I really am puzzled. All you dear Mac users should know that the machine I dreamed of and really saved to purchase is giving me no end of troubles whereas my three windows machines sit there with their numerous stated deficiencies but gives me uninterrupted service

New Macbook Pro has changed identities

Not sure exactly which device has caused the problem - we have two iphone 4S, two iPads, and an iMac - one of which has led my new Macbook Pro to think it belongs to my wife. Though I did not enter her name when registering the computer, when I install new software, her name always comes up as the default name in the registration box. I assume that either something cloud related has done this - since none of her devices have been physically plugged into the new Macbook Pro - or, less likely, that our home network is somehow involved. Just need help determining which device is the most likely culprit, and maybe some help keeping our clouds separate?

The cloud was my first thought. Since posting initially, I've noticed that a couple of programs downloaded on the iMac have shown up in downloads on the MacBook. I just need to be able to build some sort of firewall between the two machines. New enough to Mac that I'm not even clear where cloud settings are, and how to make adjustments to them.

Will the Superdrive on a new Macbook Pro play Blu Ray DVDs?

Will the Superdrive on a new Macbook Pro play BluRay DVDs?

No:
Maximum read: 8x DVD-R, DVD+R, DVD-ROM; 6x DVD-ROM (double layer DVD-9), DVD-R DL (double layer), DVD+R DL (double layer), DVD-RW, DVD+RW; 24x CD
http://www.apple.com/macbookpro/specs.html

It doesn't seem like my new macbook pro has a battery

I got my new MacBook Pro 13-inch LED-backit widescreen notebook about a week ago. The first time i tried it, I plugged the Power Adapter in the whole time i used it. The next morning i tried using it, but this time i didn't have it plugged in. It wouldn't turn on. So, i plugged it in and then it worked fine. I searched for the problem and then i noticed that on the top right corner, the battery sign had an X on it. I clicked it and it said "No Batteries Available | Power Source: Power Adapter". i did a little experiment. i plugged off the Power Adapter during the middle of me using it and it completely shut down. I figured that it didn't come with a battery when i bought it. Is this normal and do i have to buy the battery seperately?

Absolutely not normal - check one more thing:
Go to the Apple in the menu bar and click on About this Mac, then on more info. Click on System Report. In the resulting window, click on Power and see what is listed there (hopefully the battery) - post the results here. If there is something wrong with the battery, call Apple - you have 90 day phone support (and a year hardware warranty) and/or book an appointment at your nearest Genius Bar.
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My macbook pro can't read dvd just cd

Recdently my macbook pro can't read a dvd format. I hear it booting but after 20 sec the dvd comes out!
CD's is no problem...
Does anyone have a idea?
Message was edited by: erikafromkonstanz

Apple Portables: Troubleshooting the slot load optical disc drive

New macBook Pro unable to read .jpg file

Hi,
My new MacBook was unable to read the .jpg files from the DVD Rom which I was trying to load the pictures from.
Does anybody have any resolution to this problem?
Previously I was able to load photos directly from my camera to the machine but I wasn't able to do it this time using the DVD ROM.

jpg files can be viewed with Preview or Safari - how have you set the Mac to handle them ?
Select a jpg and Get Info (command I) and see what it's set to open them with, if not the application you want then set Open Using to the required one then hit Change all before you close the Info window.

New macbook pro has frozen during windows migration and can,t operate, new macbook pro has frozen during windows migration and can,t operate

trying to set up new macbook and has frozen during the process of using windows migration, now can,t get it to go

Try just holding down the power key to power off - you may have some files that migrated, maybe, maybe not.
You won't hurt anything - just have to try MA again if it doesn't work the first time.
Clinton

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Hello,
I just bought a new 13" MacBook Pro (MC700; Matshita DVD-R UJ-8A8) over the weekend, and it can't seem to read burned content on a DVD-R. I tried inserting it a couple of times and it just kept on reading it as blank. I tried the DVD-R on another MacBook (bought early 2010) and it seemed to read the DVD-R well. I went to the Apple Reseller to have the issue fixed. They tried it on their testing units and the DVD-R worked perfectly well. They replaced the unit with a new one, but when they tried the DVD-R, it would not read again. They called someone up and the explanation they gave me was that Apple was able to develop an optical drive which rejects burned content because of its strong anti-piracy views. Is this true? The files in the DVD-R are documents and .avi files that were edited for school and are not pirated. Anybody else have a problem with this?
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There is no such animal as an intel G5. Intel based towers are now called Mac Pros. G5 towers run the PowerPC chips.
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x

My new macbook pro has a dull, yellow tinted screen.

I purchased a (new, with warranty) standard macbook pro 13" on eBay to downsize from my 15" 2010 model, and the screen is notably duller and has a yellow overcast to it. I have tried to calibrate the screen which helps a little bit but it still gets on my nerves and every time i go from looking at my iphones screen to my laptop screen i cant help but notice how it looks. Ive already had the LCD replaced and the screen was just as yellow. From what I've read on here already it seems to be quite difficult to get a proper working screen replacement from Apple but i was wondering did anyone with this problem get it sorted and how they got it sorted? I love Apple and could never go back to a PC but this screen is ruining it for me.

Read the attached link and see if this helps:
http://http://support.apple.com/kb/HT2341?viewlocale=en_US
Ciao.

My new Macbook pro don't read CD

hey guys, i have a macbook pro, its new, but don read any CD's, i dont know why, but if you can help me please contac me.
thank you xx

It does not read any cd's? Are they blank cd's, or are they cd's that already have music on them? Does it read DVD's? If the optical is not working at all, you can call AppleCare as you have free telephone support for the first 90 days you own your Mac. You can also go to an Apple store if you prefer. Your Mac comes with a 1 year limited warranty.

New MacBook Pro has trouble reading DVD

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