New MAcbook Pro i5 Video cable connector was bornt

I bought it for a month then my display was so dark after I brought it to the service center the technician said my Video cable connector from mother board to Display was burnt. What's happened? Hello!! I just bought it only a month. I called to regional service center at Singapore they only said I'm so sorry we unable to replacement for your machine only repair is acceptional for this case. What will you do next if the same problem happened again? Investigate and fix it again and again. What the hec is that? Pay more for less services and low Qualities of product?

Apple does not read posts in these user-to-user forums, so you are not talking to Apple here.
It's 100% normal for Apple to repair rather than replace a month-old machine that has malfunctioned. Have it repaired. If the same problem recurs, have it repaired again, and have Apple examine your video adapter. It may be causing the problem, particularly if it's a cheap third-party adapter.

Similar Messages

  • The new MacBook Pro 15" -- video adapters fry computer?

    So, I haven't been able to find anything on this online yet, and I could well be wrong, so proceed with care and let me know if this is debunked, and I'll edit appropriately.
    I was at J&R World (New York) earlier today, to buy a VGA adapter for my brand new MacBook Pro 15". Not knowing which kind I needed, I asked the guy, but when he went to get one for me, they were missing that adapter, and only that one. He checked the computer, and it said they were in stock, but before it could be resolved, the store closed.
    So I go to the Apple Store in Soho, and having already forgotten which "mini-" or "micro-" thingie I needed, I ask again. And thank goodness. The guy asks me which computer I have, and I tell him the Macbook Pro. The new one? Brand new. Hmm, he says, let me check, they're changing those adapters. I'm a bit puzzled about what that means, especially since I can see all the types sitting on the shelf right there. He comes back. What size do you have again? 15 inch. ****, he says, the other sizes are okay, but there's a problem with the newly updated 15" Macbook Pros. A problem? I say. But it's brand new! Yeah, he says, something is wrong, I don't know what technically, they're fixing it in the adapters. So, I ask, doesn't that mean there's something wrong with the computer, then? Anyway, he hems and haws, and says something about the old adapters frying the computer, that it only affects the brand new 15" models, and that it seems to be related to the sound card. I asked him when the new adapters would be in, but he didn't know. Only after I left did I think about the fact that they appear to still be selling the old ones to anyone who knows enough not to ask.
    This obviously requires corroboration, but it seems like a pretty serious problem to me if there are a lot of the old adapters out there already. I don't want to live in fear that, even if I get a new one, I need to have it with me always (often projectors in our department have adapters in the bag with them), and that if I mix it up with someone else's, it may fry my computer! Also, surely it must mean there's something wrong with my new Macbook Pro -- and after the (literally) 12 things that went wrong with my old Macbook, I'm pretty wary.
    Anyone else heard this? Any Apple Store workers who can corroborate? If it's false, I'll happily erase this, but the odd behavior at J&R and the confidence of the Apple Store clerk make it seem pretty solid -- I'm just surprised I can't find any info online.

    Given that the folx at the retail store usually know "less" about emerging issues than here in the discussions, just the fact that they have any information at all would make me wary about picking up an adapter, warranty or not. For example, after being told that, if you had asked about the SATA issue, you'd have likely gotten a blank stare or a "Whuh?" So, there's some information that they THINK is reliable (that they may have misinterpreted, of course) that says there's a chance to fry the new 15 inch MBP. It may be an outside case, it may only be related to hooking up to some older specific model of monitor, etc., but it's out there.
    I'd play it cautious and check the store again in a day or so to see if they have the same story. Better to make sure and not have any questions raised on your warranty return than to have your computer blow up on you in the middle of something you worked hard to create. Sure, you get a new computer, but, at the moment it's fried, you likely lose what you're working on.

  • New macbook pro to video

    I need to know if the Apple mini- DVI to video adapter works for the macbook pro late 2008-2009 or what kind of adapter do i need to connect by composite video and s-video???
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    If you have a silver unibody mbp (I bought mine in 12/08) you need a mini DisplayPort to VGA/DVI/etc. adapter. afaik mini DisplayPort is something Apple made up, it is not a standard and the cables are only available from Apple store. It is not the same as mini-DVI. Even non-Apple store outlets like Best Buy don't have the cables yet.
    If you need to go to composite/SVideo, you will need another adapter if there is no direct adapter.
    fwiw I am using a mini DisplayPort to VGA cable right now and it works great. I have read about flashing display issues but have not experienced same....yet.
    http://discussions.apple.com/thread.jspa?messageID=8375980

  • FCE won't open on my new MacBook Pro - says I need a Quartz Extreme Card

    I just bought a new MacBook Pro Laptop, and since I was having lots of hardware and software related problems with my old one, I clean installed everything rather than transferring things through archive.
    Anyhow, I was initially able to register and install FCE from the original disk and then downloaded and installed all available upgrades. I opened it up, tried "Log and Transfer" to upload some video I'd shot on my Canon Vixia HFS10, and it worked fine. I saved and closed, but now, next morning when I tried to open FCE to edit my video it wouldn't open. A "Minimum System Check" came up that said "This system does not meet the following minimum requirements: Final Cut Express requires that your system have a Quartz Extreme Capable Video Card." I'm pretty sure that my NVIDIA GeForce 9400M + NVIDIA GeForce 9600 GT cards meet the requirements and that Final Cut Express just doesn't recognize that they are much better than the minimum requirements it is programmed to look for. How can I fix this? I saw another thread on a similar topic suggesting that someone delete their FCE, and then perform a clean install, but that's effectively what I've just gone through, and I'm not in the mood to spend a couple of hours seeing if the same thing I just did fixes the problem I have now. This seems like something that would be an easy programming fix, probably a simple modification to a preferences file, but I wonder if anyone out there has the solution?
    Message was edited by: nate.andersen

    No, I have FCE 4 - should have said that - and it worked on my older Intel based MacBook Pro.
    As it turns out, though, I think I've solved the problem, adapting a solution to a related problem I found on MacRumors.com. Don't know why this is necessary, but here's the solution I tried:
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  • How do I transfer the data on my Lacie FW HD firewire to my New MacBook Pro

    I recently purchased a new MacBook Pro because my original PowerBook was stolen. A few years ago I bought and external Hard Drive with firewire ports. I went to transfer the data from the firewire external HD to the MacBook Pro and discovered that I didn't have the option for a firewire port. Is there an attachment I can buy to connect the firewire on the HD to the USB on the MacBook Pro? If there isn't, do you have any suggestions for getting the data from my external hard drive to the MacBook Pro?

    If you can't find the right cable Sonnet make a handy converter you can use with your current cables.
    Adapter:
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    New Cable:
    http://www.buy.com/prod/belkin-firewire-cable-1-x-firewire-1-x-firewire-6ft-whit e-belkin/q/loc/101/10344834.html

  • FCP and new MacBook Pro

    I've heard that Final Cut Pro will not work on the new Mac Book Pro laptops.
    Has anyone else heard this? It may take some time before they get an upgrade fror this.
    I'm keen to upgrade from my 17" Powerbook G4 to the new MacBook Pro for video editing, using photoshop and after effects etc. Has anyone else heard about speed improvement in this area?
    Thanks for any comment.
    EZ><

    Yes, I believe to some degree they needed to get something out there and this is filler. I've been wanting a new 15", but will continue to use my old one. I believe it is more pro than the new MBP. I am not one of those complainers, but I live by my pci slot, especially on location, and the express/34 situation is a nightmare right now. I've read a few posts on different forums about the fw400 port not getting enough power and it being traced to the built-in isight. I don't know if it's true, but wouldn't be surprised.

  • How can I sync my iPhone 4 with a new MacBook Pro without losing all my data and settings?

    I used to sync my iPhone 4 with a PC running Windows XP until the hard drive died. Thankfully, I already had a backup of all my iTunes media (Songs, TV Shows, Movies, Podcasts, Apps, etc), so when I bought a new MacBook Pro, transferring my iTunes library was easy.
    My problem now is that I want to sync my iPhone 4 with my new MacBook Pro without losing all the data and settings. I have already used iTunes to back it up and transfered my purchases onto the mac. I just need help to sync the iPhone with the Mac without losing app data, emails, contacts, settings.
    Everytime I click on the tabs (to sync contacts, apps, music, et al), I get an error message that reads:
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    Read through this helpful document on this subject: https://discussions.apple.com/docs/DOC-3141

  • Cant copy over iPhoto Library to new Macbook Pro (Retina 15")

    So I tried migrating everything to a new Macbook Pro, all in all it was successful, but when I tried to start iPhotos up, the iPhoto Library got corrupt during the Library Upgrade process. I then copied my original iPhoto Library file (90GB) to an ext. harddrive to try again, but when I tried to copy that (original)  file on to the Macbook Pro, the computer kept telling me that there is not enough free space. This dont seem right to me, given that I have 175GB free space available out of 256GB.
    Does anyone know why this is happening? Is it because of the large file size? Is there a way to copy this file on to the machine? I've never ran into a size limit for files before, but then again, I cant remember the last time I tried to copy a 90GB file.
    Any people would be greatly appriciated!

    Yeah thats all fine, and everything is backed up. but I dont want to link the library to an ext drive.
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  • Connect iPhone to a new Macbook Pro

    I've been using iPhone with another PC and I just bought a new Macbook Pro recently since that PC was broken.
    I tried to connect my iPhone to my new MBP, it didn't recognize so it asked me to restore. Is there any way to put all the data-address book, apps- back to my iPhone by not restoring??

    Hi t,
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    Good luck.

  • How can I tell the differences between the new MacBook Pro with retina display and the old MacBook Pro with retina display by looking

    I'm just wondering the differences between the new MacBook Pro with retina display which was just released in October 2013 and the old MacBook Pro with retina display.

    Thank you for the reply! As you said they looked exactly the same, so I'm not able to tell the differences just by looking, right? I'm thinking to buy a new 13-inch MacBook Pro with retina display, but I'm not buying the MacBook in Apple Store, I'm buying it in other shops, how can know whether they are not selling me the old model of MacBook Pro with retina display?

  • Does anyone else have problems with the new macbook pro trackpad?

    I exchanged my new macbook pro last week because there was a major trackpad lag. Every time I put it to sleep and woke it up, the trackpad would delay 5 or more seconds. I took it in to the Apple store and they said it could be a software issue and I exchanged it. However, I just opened up this one up from the package today, and there's still a lag. Does anyone else have problems with that? I don't want to exchange it again, so is there something I can do?

    Also, is it mandatory to run software updates when you first turn on your computer?

  • I have the G Drive 1 TB (GEN4 1TB) external drive purchased in 2010. I need to connect to my new MacBook Pro. I'm using the external drive for media storage of my video editing projects. Will a 800fw to thunderbolt adapter cable work?

    I have the G Drive 1 TB (GEN4 1TB) external drive purchased in 2010. I need to connect to my new MacBook Pro. I'm using the external drive for media storage of my video editing projects. Will a 800fw to thunderbolt adapter cable work? I understand that using a USB port connection is not fast enough for video editing. I read somewhere the G Drives don't connect well to MacBook Pro.
    thanks
    larry

    I doubt this can be relocated or moved so you might want to just repost in the macbook pro area.
      MacBook Pro
    https://discussions.apple.com/community/notebooks/macbook_pro
    https://discussions.apple.com/community/mac_os?view=discussions
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    Use what you have for a system backup or for secondary backup storage.
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    http://store.apple.com/us/product/HB137VC/A/g-technology-4tb-g-raid-professional -high-performance-dual-drive-hard-drive?fnode=5f

  • My new MacBook Pro and Imac can't recognize my digital video camera (Canon GL2) via FireWire 800 9 pin to 4 pin cable.

    My new MacBook Pro and Imac can't recognize my digital video cameras (Canon GL2 or Sony) via FireWire 800 9 pin to 4 pin cable. I've tried two different cables.  Any suggestions?  Thanks.

    Is your DV camera plugged in to AC power (not batteries only)? When you step down from 9 pins to 4 pins, you lose the "power" pins.

  • My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!

    My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!

    If the old laptop was a mac also, then use your Time Machine backup to restore you user settings and files.

  • I have a brand new macbook pro that i was doing a data transfer from an old macbook, it got stopped/cable pulled out, now have spinning wheel of death that wont stop, how do i reboot/stop the wheel of death and start again?

    i have a brand new macbook pro that i was doing a data transfer via firewire from an old macbook, it got stopped/cable pulled out, now have spinning wheel of death that wont stop, how do i reboot/stop the wheel of death and start again? (this time il use time machine transfer)

    Just power off the machine(s). Shut them down. Migration Assistant gets 'stuck' sometimes - best way to migrate really isn't over Firewire, though it will certainly work, but with both machines hardwired via Ethernet to the same router. You can use a TM backup, too, of course, provided that it's recent. Which is the best? Your choice. I've done it both ways and have a preference for MA, but TM restore can be a bit faster and less quarrelsome.
    Clinton

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