New MacBook Pro Image Related Problems
Hello,
I see that there are already a lot of issues centering around networking problems with the new MacBook Pro. I would like to add mine to the list (I will be opening a ticket with AppleCare after this post).
I work for an educational institution, and one of the things we need is imaging capability to restore a notebook/computer to a "clean" state.
This has worked fine for all of our previous MacBook(Pro)s and desktop systems.
The new MacBook Pro is a big problem.
1. It won't netboot (yes, I've created a new netboot image with the base image from a new MacBook Pro). Bootup dies, and sits there with an AppleYukon2 rcv ring overflow message being repeated.
2. After being imaged with a 3rd party application (Casper), it won't communicate properly with Apple servers (roughly 1MB/Sec on a Gigabit network). Console log reveals an AppleYukon2 rcv ring overflow error message being repeated. Oddly enough communications with Windows servers is GREAT! But SMB file transfers between Apple servers ends up with the same AppleYukon2 error message.
3. After being imaged with APPLE'S DISK UTILITY, I get the same results as the 3rd party utility.
I would like to know if anyone else who is working with disk imaging is have the same problem with the new MacBook Pros.
Has anyone else experience AppleYukon2 error messages with a rcv ring overflow?
Thanks,
Josh Nudell
IT Manager
iMac, MacBook(Pro), MacPro, Xserve Mac OS X (10.4.10)
1. It won't netboot (yes, I've created a new netboot
image with the base image from a new MacBook Pro).
Bootup dies, and sits there with an AppleYukon2 rcv
ring overflow message being repeated.
. After being imaged with a 3rd party application
(Casper), it won't communicate properly with Apple
servers (roughly 1MB/Sec on a Gigabit network).
Console log reveals an AppleYukon2 rcv ring overflow
error message being repeated. Oddly enough
communications with Windows servers is GREAT! But
SMB file transfers between Apple servers ends up
with the same AppleYukon2 error message.
. After being imaged with APPLE'S DISK UTILITY, I
get the same results as the 3rd party utility.
I would like to know if anyone else who is working
with disk imaging is have the same problem with the
new MacBook Pros.
Has anyone else experience AppleYukon2 error messages
with a rcv ring overflow?
YES, We do.
Brand new MacBookPro 17". Everything fine as standalone.
We plug it in our 1000BaseT (Gigabit) LAN. Transfer speed drops dramatically after about 30 seconds. Our 300MB test file transfer takes approx 90 minutes, not 30 seconds as usual. No error messages to the user, just an extreme slowness. Digging with console, we notice a repeating line (every second or two): "kernel[0]: AppleYukon2: 00000000,00000000 skgehw - cppSkDrvEvent - SKDRV_RXOVERFLOW: rcv ring overflow ", and sometimes this one: "AppleYukon2: 00000000,00000000 sky2 - RX ring overflow -- dropped a packet" or "AppleYukon2: 00000000,00000000 sky2 - RX ring overflow -- dropped 2 packets".
There is an option to stop the problem: we slow down to 100BaseTX the Eth speed (Network/Ethernet) and everything works, at moderate speed.
Oddy enough, if we: a) plug in or plug out a USB peripheral (as a card reader); or b) plug in or plug out a FireWire peripheral (as an external disk); or even c) mount or unmount a connected FireWire external disk; then the speed arises and console stops to get the error lines. Anyway the good effect lasts for 30 secons, then again in the mess. In short, if you repeatedly plugin/plugout you can transfer files.
For sure we will ask Apple, this is our situation at the present time.
MacBook Pro 17" Mac OS X (10.4.10)
Similar Messages
-
My new MacBook Pro has display problems
I am new to Mac. I had purchased a brand new MacBook Pro 13 inches with i7 processor on April2 this year, Within 10 days the display screen started to grey out and later on develop horizontal lines. I telephoned Apple support and when a telephonic solution became unlikely I was asked to take it to an Apple Authorized service centre in my town. The technician there could not clearly explain to me what was wrong with the system, but I understood him to say that he has reinstalled the graphics driver and the system was trouble free for a prolonged time thereafter (at the service centre). I also understood him to say that should the problem recur again, he would have to replace the motherboard. I was on a travelling tour for a week after this and was not able to test out this repair (I took my old windows system with me for the travel) To my utter dismay the problem has recurred again after 28 days of purchase. I have attached screenshots. The button for uploaing videos is greyed out therefore I will have to restrict myself to screenshots. All the three screen images occcur
in turn and the system becomes unusable and I have to use the poweroff button. The display problems start within 10 minutes of switiching on the system.
I took some time to discover these forums. The first time this problem occurred on my machin I posted this problem on mac-forums and I was advised to take it to an Apple store and let the apple genius bar worry about this one. I do not live wihtin any sort of manageable distance from such a place and the repair centre is an Apple Authorized Service Provider
Coming to the emotional aspects of this technological glitch. I feel like I have been hit by a truck.I had saved and scraped pennies to buy this dream machine and I believed I was escaping the ficleness of windows. But no windows system of mine (I have three) become so unusable
Will I have to spend time and effort to lug this machine to service centre to replace each of its component parts one by one ? Can I ever trust this machine to provide a presentation to an audience? What sort of an impression will I create if the system plays this trick on me in the middle of some presentation?Shootis007, What is CC company? I googled CC and got many different answers.
I called Apple Support and told them my story and pressed for replacement and they told me repeatedly that there is no policy for replacement. The initial support person who attended my call asked me to take it to the seller and ask the seller for replacement. I dont think that is the way to go. I dont know what is his fault. He gave me a brand new system, the package was opened by me. Since I am new to Mac, I had taken a Mac user friend with me who showed me how to get started (right there in the shop) Neither the experienced Mac user friend nor I felt anything remiss at that time or later at the Seller level. Nevertheless I called the reseller and he explained his helplessness. I dont think it his fault at all.
Since I kept insisting on replacment I was put through to another support person who took pains to reassure me that I should get the defective part replaced and thereafter all will be well. For now I trust him. I have no other alternative
I really am puzzled. All you dear Mac users should know that the machine I dreamed of and really saved to purchase is giving me no end of troubles whereas my three windows machines sit there with their numerous stated deficiencies but gives me uninterrupted service -
Retina Display MacBook Pro image persistence problem.
Hello,
I have recently ( about 3 months ago) bought a Retina MacBook Pro and installed Windows via Bootcamp on it. I unfortunately am used to Windows. Well recently I tried to migrate to OS X and use it more often. Whilst doing so something caught my eyes on the desktop/Screen. There appears to be Ghosting images of the Finder/Safari windows I open which look extremely annoying and terrible for a machine I payed 3000 dollars for. I have contacted Apple support via a phone call and they said they will replace it...the screen...if i brought it and gave it to them myself. The problem is, I live out of the US and I ordered this from a friend that has went there to buy one for me as we both live in Saudi Arabia and the Premium Resellers here sell it for a very high profit rate. My issue is that I live out of the US with a Malfunctioning Laptop worth $ 3,000, and can't send it to Apple as I don't know anybody going there including myself. I have researched and this problem happens only on LG manufactured screens, I have found out mine is also indeed an LG screen via a terminal code I found on the Internet. Is there any way Apple can replace the laptop or the screen from Saudi Arabia as there are premium resellers. The support guy was not very helpful as I was a rare case out of the US and the service of the resellers here said they would like to look at the display, I don't think they would fix it for free...Don't apple devices have an international warranty?
Thanks,an hour on my MBP by itself (someone else's office, a hotel room, an airplane, my lazy sofa) and my eyes lose the ability to focus --and I'm toast.
Ok, I'll explain why.
First off your iPad and iPhone screen is smaller, thus doesn't reflect as much as a larger display will.
Your other displays are in a static environment where you have reduced the glare or it's been reduced just by chance.
When you take the glossy screen laptop to another location without adequate environmental features to reduce glare imposed (no overhead lights, closed windows, low light etc.) on the screen, thus your getting eyestrain from the glare.
It's caused by the slightly out of focus reflections verses the screen image, your eyes are automatically refocusing between the two images.
Your solution in this matter is to apply a anti-glare film to the laptops glossy screen, unfortunately it's going to cost money and be replaced often as it gets dirty, dries out and peels at edges etc.
Ideally a anti-glare matte screen would be the choice in the first place. I use my Mac for 12 hours a day, 7 days a week and don't have the eyestrain problem anymore. -
New macbook pro retina mic problem
Hi,
I've recently purchased a macbook pro with retina display and I'm having trouble with my mic, I play league of legends while I Skype with my friends and they can't hear me sometimes. I've to reboot my laptop and then my mic works again and a while later it will stop working! Can somebody help me?
Greets LucasThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Problem with bult-in isight in new Macbook Pro 2.4Ghz multitouch
i have bought new Macbook Pro. I try install Windows XP and bootcamp to fit drivers to all hardwares. At the beginning, isight worked probably when i click "My Computer" then click the webacam icon. After a long time, I did it again and I saw:
"Video Preview Failure.Creation of the video preview failed.Please check the device connection and make sure that the device is not being used by another application or user."
although i haven't known which program was using it.I did many ways to solve this problem but i couldn't. After that, I installed a fresh window XP again and isight continued working probaly. At this time, I did a check to find out which program was using my isight. I did like that one time installing a program and check isight working one time. And i saw that after installing Yahoo Messenger, my isight meet the problem like above.
Can anybody give me a comment? Thank you
Message was edited by: stoney78usWelcome to Apple Discussions, stoney78us
I don't use Windows, but if you get no better help here, I suggest you boot your Mac into OS X and use the suggestions in Apple's How to Troubleshoot iSight to be certain that your iSight works correctly in OS X.
If you still have trouble with your iSight in Windows although your iSight works in Mac OS X, boot back into Windows XP. Then use Windows XP > Help on your Mac or click here for the Windows Help Web Page to check whether your problem might be related to installing, configuring, or using Windows.
If the above does not help you solve your problem, or if you already know that the problem only occurs when you are using Yahoo! Messenger, check Yahoo! Messenger > Help on your Mac or click here for the Yahoo! Messenger Help Web Page. Yahoo! Help should be best the best information source on how to Troubleshoot their application on your system.
If the problem only occurs with one of your other Windows applications, and if you cannot find appropriate help for the problem in the Help pages for that application, when you post back, tell us the name and version number of the application that gives you trouble. Also tell us any new things you learn while trying the suggestions above.
Someone may be able to offer more specific suggestions based on the details in your response.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.2) External iSight -
A series of recent problems with new MacBook Pro
Hi,
I bought a new MacBook Pro last May. The spec is:
Retina, 13-inch, Late 2013
Processor: 2.4 GHz Intel Core i5
I installed Yosemite in November (I think) and the Mac has been giving problems ever since. I'm not sure whether the problems are related to this installation, but I did not change anything else prior to the problems starting.
When I boot up my Mac, a message appears: "Finder was not shut down correctly. Reopen all windows from last session?"
This is inaccurate since I shut down the Mac correctly every evening.
Safari used to load pages quickly, but now when I first open it, it takes about a minute to open a page. Once it's running, it takes approximately 10 seconds to load a page. The spinning beachball appears regularly and Safari often quits.
Mail Rules are also operating differently. Whenever I created a new rule, prior to November, the rule would automatically have the name Rule [last rule + 1} i.e. if the last rule I created was Rule 41, the new rule would be called Rule 42. However, now all rules are called Rule 2 (I know that I can change this). This isn't a huge issue, I'm just mentioning it in case it helps to solve the problem.
Another occasional problem that has happened approximately three times is that applications freeze. I can still move the cursor around the screen but I cannot click on anything or take an action within an application.
I would be grateful if you could advise me on this, please.
Many thanks,
F.Your computer is insured for one year from date of purchase. You paid for that coverage.
If at all possible take your computer to an Apple store and have a "genius" look at it.
You should make an appointment: google "Apple genius bar appointment" and proceed from there. -
i tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just delete all those images so i could try a different approach to transferring, but the new iphoto won't let me do anything and every time i try to delete anything it crashes (since the image amount is so high). please help!!
See http://support.apple.com/kb/HT1229?viewlocale=en_US - I doubt that it will solve your problem, though. You may want to post on the iPhoto forum - that's where all of the iPhoto experts hang out.
Good luck,
Clinton -
I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing. There is a check box selecting "picture" which has been checked - but no picture. This worked fine on OS10.7.5. Problem??
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel? Is Parallel in fact the best way to go?
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Used migration assistant to set up new Macbook pro from old macbook pro. Many "profile" problems.
Will not even open "System Preferences" for user whose profile info was transferred. (Will for "Administrator")
Cannot use Firefox or Thunderbird, profile missing.
Help???Launch the Console application by entering the first few letters of its name into a Spotlight search, and look under "User Diagnostic Reports" for crash logs related to the application(s). Select the most recent one and post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report.
-
Strange wifi problem on a brand-new MacBook Pro
Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
So, last sunday I bought a brand new 13" MacBookPro with 2.8g i7 processor and 10.7.2 OS (I can't update to 10.7.4 because System Update tells me the download has been tampered with or corrupted after I waited 2 hours for it to finish, but I'm trying a direct download from the website). Here's the exact product: http://www.amazon.com/Apple-MacBook-MD314LL-13-3-Inch-VERSION/dp/B005CWIZ4O/ref= sr_1_5?ie=UTF8&qid=1340301247&sr=8-5&keywords=macbook+pro+13
Everything is all perfect except for a strange wifi problem. Note that the wifi does not turn-on or off, it doesn't disconnect after 'sleep', it doesn't get less speed, it doesn't constantly leave a preferred connection (once I chose my home wifi it always connects to it no problem). The wifi bar is always full. What is wrong is that the internet is kinda 'glitchy'. The best metaphor I can think of is that it's like a car that has to be pushed down the road before the engine can start. Please, bear with me because this is kinda hard to explain and I'm not good at tech lingos.
One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
So I tried to see how it does with downloading using iGetter. Fortunately I also have a Macbook (white-plastic casing one) and my brother has an old 2006 MacbookPro so I can compare. With those two older Apples iGetter starts receiving data in less than 8 seconds after I click Start, while my brand-new Macbook Pro can take up to 15-20 seconds, sometimes it doesn't even start at all and I have to re-click the start button. But once the download actually starts (on my new MacBook Pro), it downloads like normal, it doesn't stop and the speed is also as good as I can get. Strange huh? Hence, like a car that has to be pushed before the engine starts.
I also tried 'speed testing' from a website with all 3 laptops. On my old MacBook and my brother's MacBook pro, once I click 'begin test' it takes only a couple of seconds of 'ping' before the download/upload speed measurements start, but with my new MacBook Pro (just like with iGetter) it takes up to almost a minute before the measurements start, sometimes it won't start at all and I have to re-start the test.
Well, thanks for reading. And hope you can help me shed some light into this. Because it is really preventing me from really enjoying my new MacBook Pro. And if this is most likely a hardware problem, I'd better get back to the store and try to get it replace or something while it's only been 5 days. *cheers*Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
mark75090, I've tried resetting the router when I first noticed te problem, didn't work though. I've checked my new MacBook's wi-fi (option+click wifi bar) and it says 'PHY Mode: 802.11g', so does my MacBook and the old MacBook Pro. I don't know what those mean though, and I don't know whether or not my router is an N., can you tell me more please.. I have tried with the other two turned off, and only the new MacBook using the wi-fi but the problem persists. I have also tried connecting directly to the router, but as I described, the problem is too subtle for me to notice the difference.
Also, if I create a brand new Wi-Fi connection in network preferences and connect to my router through the new Wi-Fi profile, the problem seems to be gone for an hour or so, then it always comes back though. I have also just finally installed 10.7.4, but it doesn't help either. -
Hello,
I'm trying to install my HP Color LaserJet 2600n (USB) to my new macbook pro with Yosemite ? It detects the printer but when I try to install it, I get the message error : "Can't download the software because of a network problem."
I tried to install the software via the HP website. It's not working.
Can someone help me with this one ?
Thanks,HP Print Drivers
-
I just got a new macbook pro. How do I get the 900+ songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.
http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US
-
New macbook pro problem, plz help
hey everyone.i just bought the new macbook pro last week, 15" i7core 2ghz. i am a very serious musician, and im going going to university next year to study music, the whole reason i bought this computer is for recording, all the musicians i know who are serious/professionals use macs. when i first turn on my computer everything is fine, but once i plug my guitar in through my zoom g2.1u pedal, garageband freezes and i have to force quit it, this just started happening within the past 2 days.for the first week i recorded with it fine. it was also happening yesterday without even plugging in my guitar at all. when this happens the internet also shuts down. when i open safari it doesnt say you are not conncted to the internet, it just has a blank white page. when this happens everything else isnt working right either, everything is slow and laggy. i paid alot of friggin money for this thing and i wanted to keep it clean the only things ive done to it were, i took some mp3, pdf and guitar pro files from my old windows xp onto my mac through a usb stick, downloaded a mp3 from online and set a cool backround as my desktop. I thought macs were supposed to be resilient? or do i just have a defective one. these problems are quite specific but if i cant use garageband/record with my mac theres not a rly a point of me having one.
i hope someone can help me out here.Try here:
https://discussions.apple.com/community/ilife/garageband
Maybe you are looking for
-
When I try to play an audio cd or open itunes from programs, I get the following dialog box. "Itunes attempted to load C Runtime library incorrectly" Reinstall itunes. Error 7 Windows error 1114. Do I uninstall from the control panel and then dow
-
Automatic creation of Planned order
Hi, Would like to know how to check if a certain material is set up in MRP to automatically create planned orders or should be cretead manually. I have verified the material type and the value is already PD (Material requirements planning). Thanks,
-
Please help!!!! My itunes wont back up my iphone 4
for the past 2 hours i have tried to back up my iphone. Researched all the topics in apple and on google but after deleting, clearing the works, i have no luck. Already deleted all my photos on my iphone, deleted the old back ups in the prefrences an
-
Use of OCO and OCDL for Customer Account and Party Merge
Requirement: Duplicate parties, previously identified by legacy, are being sent as messages which are polled in and processed upon by custom code. Once these duplicate parties are identified by Legacy, the requirement is to merge them both and then g
-
Bluetooth is not working in philips SPA4500B AND S...
CONNECTION OF BLUETOOTH NOT WORKING WITH SKYPE AND PHILIPS SPA4500B PLEASE HELP OTHERWISE IT IS WORKING NORMALLY