New MacBook Pro is "beach-balling." What's going on?

My 15" Retina MBP w. NVIDIA & 16GB RAM has started lagging in performance, often beach-balling for a few seconds whenever performing simple app and Finder tasks.
Checked Activity Monitor and noticed something I never saw on my 2011 Mac Mini (Lion) when running the same programs -- "kernel_task." It's the largest Memory, CPU and Network user of all the active processes. Another big user of CPU is "sysmond."
What are these processes and could they be the cause? NOTE: I keep my MBP on all the time, hooked to two external monitors. Would this eventually use up resources?

OGELTHORPE wrote:
Download and post an EtreCheck report. It MAY provide some clues to your problem.
http://www.etresoft.com/etrecheck
Ciao.
Thanks Ciao. Below is my EtreCheck report:
Problem description:
Slow system performance.
EtreCheck version: 2.1.8 (121)
Report generated February 19, 2015 at 10:19:25 AM MST
Download EtreCheck from http://etresoft.com/etrecheck
Hardware Information: ℹ️
    MacBook Pro (Retina, 15-inch, Mid 2014) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,3
    1 2.5 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 4
Video Information: ℹ️
    Intel Iris Pro
    NVIDIA GeForce GT 750M - VRAM: 2048 MB
        DELL U2410 1920 x 1200 @ 60 Hz
        SyncMaster 1280 x 1024 @ 60 Hz
System Software: ℹ️
    OS X 10.9.5 (13F34) - Time since boot: one day 19:12:30
Disk Information: ℹ️
    APPLE SSD SM0512F disk0 : (500.28 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.42 GB (377.14 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Internal Memory Card Reader 128.71 GB
        ProjectCopy (disk3s1) /Volumes/ProjectCopy : 128.70 GB (128.67 GB free)
    ASMedia AS2115 1 TB
        EFI (disk1s1) <not mounted> : 210 MB
        SYSTEM CLONE (disk1s2) /Volumes/SYSTEM CLONE : 499.45 GB (383.20 GB free)
        MEDIA BACKUP (disk1s3) /Volumes/MEDIA BACKUP : 499.62 GB (298.62 GB free)
    VIA Labs, Inc.          USB3.0 Hub
        VIA Labs, Inc.          USB3.0 Hub
            StoreJet Transcend StoreJet Transcend 1 TB
        EFI (disk2s1) <not mounted> : 210 MB
        TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 500.10 GB (266.31 GB free)
        MEDIA (disk2s3) /Volumes/MEDIA : 499.62 GB (298.62 GB free)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    VIA Labs, Inc.          USB2.0 Hub
        Tablet PTK-540WL
        VIA Labs, Inc.          USB2.0 Hub
            Keyed Up Labs ES-87 Keyboard
            Logitech USB Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.bombich.ccc.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [failed]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [failed]    [email protected]
    [failed]    com.prosofteng.DGMonitor.plist [Click for support]
    [loaded]    com.shirtpocket.backupbytime.plist [Click for support]
User Login Items: ℹ️
    SpyderUtility    Application (/Datacolor/Spyder4Pro/Support/SpyderUtility.app)
Internet Plug-ins: ℹ️
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 15.0.0.189 - SDK 10.6 Outdated! Update
    Default Browser: Version: 537 - SDK 10.9
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Clip to DEVONthink
    Awesome Screenshot
    Old Google Image Search
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
    WacomTablet [Click for support]
Time Machine: ℹ️
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.42 GB Disk used: 122.28 GB
    Destinations:
        TIME MACHINE [Local]
        Total size: 500.10 GB
        Total number of backups: 62
        Oldest backup: 2014-10-31 05:02:20 +0000
        Last backup: 2015-02-19 17:13:46 +0000
        Size of backup disk: Adequate
            Backup size 500.10 GB > (Disk used 122.28 GB X 3)
Top Processes by CPU: ℹ️
         7%    WindowServer
         1%    fontd
         0%    SystemUIServer
         0%    netsession_mac
         0%    AppleSpell
Top Processes by Memory: ℹ️
    361 MB    com.apple.WebKit.WebContent
    258 MB    Adobe Photoshop CS6
    241 MB    mds_stores
    241 MB    Safari
    206 MB    WindowServer
Virtual Memory Information: ℹ️
    11.70 GB    Free RAM
    3.38 GB    Active RAM
    607 MB    Inactive RAM
    1.49 GB    Wired RAM
    1.35 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Feb 17, 2015, 03:06:30 PM    Self test - passed

Similar Messages

Brand New Macbook Pro i7 - beach balling constantly

Hi everyone.
I bought a new Macbook Pro, 15" i7, 4 gig ram, 750gig stock HD from apple in July to replace my 2007 black 2.4ghz macbook.
Ever since I took it out of the box it has been slower than expected, about on-par with my old machine. I thought it was the initial Lion teething problems and thought i'd leave it a few weeks for it to be updated. My SD slot also does not work 100% of the time.
I'm experiencing a lot of slow down and hanging, switiching to different windows and applications, horrendous beachballing when doing basic photo editing tasks that my old macbook would steam through. If I have more than 3 or 4 apps open, such as iTunes, Pages, iCal and Google Chrome (i have also tried it with Safari), my computer grinds. I bought the machine for video and photograph editing based on a friends old 2008 machine, doing these tasks on this machine is a joke.
I ran Onyx, based on a recommendation, no result there. I have also reset the SMC to no avail. I have a good 300 gig of space free on the HD, so no problems there. Has anyone else experienced these problems? This is my third mac and the older ones seemed to steam through the most advanced tasks, right now I feel that i've wasted the best part of £1800. Aside from doing a fresh install of Lion or Snow Leopard, i'm outta options.
Can anyone help me out?

ds store is right: the machine is obviously faulty. Tell them about the card reader problem and get the machine exchanged. Don't let them fob you off with a service. I had a problem with the DVD drive, the trackpad and the card reader in the first year of my 2009 MBP and each time I let them get away with 'servicing' until the Warranty ran out, and I now have to use a cable for the camera, can only use 'tap' (not click) on the trackpad and have to use an external DVD writer.
Like you, I'd had a previous Apple laptop (2004 iBook) that could take a direct hit from a Scud missile and still function perfectly (indeed, its still going now) , so I was not as insistent as I should have been.
Apple machines are great, but every now and again you get a dud.

My MacBook Pro constantly beach balls (freezes) when I start any activity (click open)?

My MacBook Pro constantly beach balls with every activity.
4.5 years old.
Version 10.6.8
processor 2.66 GHz intel Core i7
memory 4 gb 1067 MHz DDR3
Started about a week ago, unusable.
Just out of its warranty.
Not particularly computer literate.
Help please?

I like to clean install the operating system at least once a year. It keeps the machine very 'snappy'. Before I clean install the operating system I make sure that all of my data is backed up.

Can I hook 2 external monitors to a new Macbook Pro? If so what do I need?

I am purchasing a new macbook pro 15 inch. I would like to hook it to 2 external monitors with the laptop closed. Is this possible? And what hardware would I need? Thanks

Sorry forgot to mention that the external monitors are not apple products.

New MacBook Pro or stick with what I love?

Hi-
I jumped back into the world of Apple with a 15" MacBook Pro purchase in July of 2007. Absolutely love this computer. One thing I have taken advantage of over the years is the ability to do the following:
-Upgrade the RAM memory.
-Upgrade the Hard drive capacity
-repair the LCD
-replace the keyboard (my wifes computer-same model as mine)
-most importantly replace the battery. Probably about every 18 months or so. I beleive I have bought about 3 or 4 batteries for each computer over the last almost 6 years.
My MacBook Pro has now reached the stage where the keyboard needs to be replaced and the LCD plastic bezel is cracking just above the bottom horizontal line. I also suspect my WiFi radio is starting to weaken-if that's possible-just seems like it it taking longer to find and make connections. I travel-3 weeks out of 4.
I'm still happy with my computer's performance. Run a lot of business apps, run VM Ware to support Windows 7 apps, Run a database customer management app. Do like using iMovie on occassion.
Here's the question:
It really bugs me that the new MacBook Pro's are untouchable by the user. The truth of the matter is I don't want to do this upgrade work-but liked that I could on my present product. What really bugs me is that I can't even change the battery. I'm not in town long enough, and my travel can be last minute in nature that an appointment at the Apple Store to change a battery is REALLY un appealing to me.
My questions are:
-How long is the battery lasting in these new architectures?
-If you have to have it replaced-what is the procedure and wait time? It's also not optional for me to leave my computer for a few days at the store. I run two businesses and (Unfortunately) live on the laptop. 7 days a week and sometimes well over 12 hours/day.
Love to hear from those that have the new Pro and a similar use model as i do.
Thanks!

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
http://www.apple.com/support/macbookpro
Can't really comment, this forum is for the workstations tower and 60lbs more than a laptop
Someone like MacSales where you send you computer to them and t hey do the work, and maybe you do need to rent or have a spare even - can't do everyt hing on a tablet.
A backup computer which is what I have done - maybe not ideal but a MacBook Air is popular with road warriors.
And Apple Store Specials are warranty covered ref'd to good as or better than new.
http://www.macsales.com has always had the RAM and SSD or disk drive upgrades for MBP.
http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_160 0MHz_SDRAM

Can I stop migration assistant on my new MacBook pro midway through? What would happen?

I started migration assistant on my brand new MacBook pro last night and I need to take one of the computers today, either my old dell laptop or the MacBook. Can I stop migration assistant? If so what would happen?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS - Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

15" i7 Core MacBook Pro + Spinning Beach Balls of Death = What's going on?

As the title suggests, I bought a 15" i7 Core MacBook Pro about 3 weeks ago, but I notice that it has many beach balls (or spinning colored circles) when trying to use applications such as iTunes or Safari on my up to date Mac. Most of the time it happens when I try to open something, but I noticed slow loading times for some applications as well as them being non-responsive to where I have to force quit them (or in iPhoto '11's case, it one time crashed and I had to relaunch).
I did some research, and I found that this issue has affected other Core i7 MacBook Pro and iMac users. I already did a fresh install of Snow Leopard, updated all of my software, and I next am going to run Disk Utility and TechTool Deluxe to see if that will help at all (doubt it will as I still had this problem after running Disk Utility before the fresh install with a temporary improvement before the problems came back).
So, what's going on with my new Mac? I could always bring it into the Apple Store and have the Genius Bar look at it (as it's covered for 3 years under AppleCare), but I wonder if there's something I can do on my end which could perhaps avoid that. Any and all input is appreciated!

Thanks for the suggestion, Dale, but the SBBODs come across multiple applications, so it's hard to tell what may be causing it. I can check Activity Monitor the next time I see a SBBOD and see if terminating it helps. I hope it's not (and I don't think it is) a hardware issue as my MBP is only 3 weeks old!
Also, as I think about it, I read on that handy dandy SBBOD FAQ that having the option to put hard disks to sleep whenever possible unchecked to speed up hard drive access time. I also noticed that it stated to do this if I notice lag when accessing a hard drive. I have SBBODs when trying to open a file in programs such as iPhoto, Pages, etc. Also, I notice that programs, iTunes comes to mind, can become non-responsive when trying to do certain things (like using the iTunes store, accessing a different pane like music to iPhone, etc.). Could this be a possible culprit?
Speaking of hardware, I have 4 GB of DDR3 RAM installed. Additionally, I have a Core i7 2.66 GHz processor, just to answer an asked question.

I bought this MacBook Pro 15.4" 1.83 GHz MA463LL/A with 2gb of RAM for real cheap on eBay because I'm poor and can't afford a new MACBOOK PRO and was wondering what everyone thinks about these laptops and what can and should I upgrade when I get money?

I bought this older MACBOOK PRO 15.4" 1.83 GHz with 2gb of RAM and Leopard 10.5 on eBay for real cheap because I don't have the money to buy a new one like I would like to do, and it comes with a disk to upgrade the OS to 10.6 and I was wondering what all I can and should upgrade (short of the whole computer) as I have the money to do so? Or did I just get really hosed?

You have the original Core Duo model. 2 GBs is the most RAM you can install, so the only thing you could upgrade would be the hard drive. Doing so is not a trivial task but you can find suitable hard drives and installation tutorials at OWC.
Since yours is a Core Duo model you can upgrade OS X to Snow Leopard, but not to Lion which requires a Core 2 Duo or better.

New Macbook Pro Running Slow. What can I do?

Hey there! I purchased a 15'' Macbook Pro about two months ago. I tried running Starcraft II on it, and it performed great.
Then, while I was playing, it started running -really- well. I had maxed out all the settings, and somehow the framerate was a constant 90-100. Now if I do this I get about 10 frame rate or less, maybe. If I run on even the lowest settings I can't get higher than 65 or so.
I know it's not related to an SMC reset or anything like that. I think there must be some setting on the mac that I'd enabled to cause the game to run so well. It's really a great machine- i7 core processor, 8 gigs of ram, a gig of video memory- and it can barely run this game at all, now. This surprises me because my friend's older macbook, which doesn't even have a graphics card, runs the game better than mine does. I think he's on an i5 or i3 processor, with 256 MBs of video memory on an Nvidia card. I'm on an ATI card.
I've tried reinstalling Lion OSx, I've tried going into Bootcamp, and I've tried all the SMC reset tricks and Disk Repair tricks out there; I've also reinstalled and repaired the game. Another problem is that no drivers seem to work for my graphics card in Windows 7; they all say they're not compatable. Actually, if I run a program called AT Monitor, in OSx, I see that apparently my GPU usage is "0". Does this make sense to anybody?
And then, if I run my video card in Windows 7, for some reason my computer throttles it to 100hz/150hz.
Finally, the charger seems to be running really hot, like really hot. I started noticing the heat in the battery/charger around when the computer started not working well.
I would really appreciate any help! Thanks in advance.

Third-party system modifications are a common cause of instability and poor performance. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions -- they’re easy to carry out and won’t change anything on your Mac.
Launch the Terminal application, copy or drag -- do not type -- the line of text below into the window, and press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Next, do the same thing with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
That's one line, not two. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Next, this command:
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Again, one line. Finally, one more:
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address will appear in the output of the above command. Change it to something like “[email protected]” before posting.
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal.

I spilled coffee on my new macbook pro....What should I do?

macbook pro Mac OS X (10.4.10)

If you spilled coffee INTO the Mac (into the keyboard), then:
1. Shut it down(do not put it to sleep)!
2. Unplugg AC adapter.
3. Leave it that way at least 24hours before turning it on again.
4. If the computer seems dry after the first 24 hours, turn it on.
5. Pray to GOD.
6. If it works, you'll probably have to have the keyboard cleaned.
7. Your warranty (including AppleCare) has expired anyway. If it doesn't work, you can't take it to Apple Store without paying for the repair (if possible). You might consider calling your household insurance provider, but that depends on terms of your insurance (if you have one).
Message was edited by: brif

Brand new Macbook Pro 15"inch laptop screen randomly going black

My laptop screen randomly going black during the use of computer, but the cursor is active and it moves with the track-pad. I bought this macbook pro 15"Inch laptop just 3 weeks ago. Did anyone come across this issue? Is there any alternative for this issue?

Hello Clinton
Thank you for your prompt response. I took an appointment with Genius Bar. Yes, this is a brand new laptop purchased it online through Apple website and received it on May 29th. I started noticing this issue from last week and it is happening at least 4 to 5 times in a day.
If this is really a hardware problem, is there any chance for laptop replacement or what will they do?
Regards!
Vijay

I cannot transfer my iTunes library to the new macbook pro from time capsule,what to do?

what to do to transfer itune library from time capsule into the new mac book pro(retina)?

You have an Apple Store across the street, how convenient... I think you should just walk over and ask.
NOTE: Your iTunes library exists on your computer. Unless you subscribe to Apple's iTunes Match service (which matches or uploads your library's songs and playlists into iCloud), you cannot use another computer and access your library.
However, you can download previous purchases from the iTunes Store (at no cost) into a different iTunes library (not your library), and then set up the iPod to sync to that library, or set it to Manually manage music and videos, and manually load the songs (and other content) to your iPod. The manual method may be better in this case, since you won't be accessing that computer's iTunes library again.
To do this, go to the iTunes Store Home screen. Sign in using your Apple ID (the one you used to make the purchases). Click Purchased under QUICK LINKS. On the Purchased screen, you can find and download previous purchases. It may not be available for audiobook purchases.
After the iPod has the content, you should probably delete everything you downloaded in the computer's iTunes library.

How do i sync my iPhone to a new macbook pro and start a new apple ID?

Ok, so I just go a new macbook pro for college, and what I am trying to do is sync my iphone with my new computer and get all my music etc onto the new mac. But i also want to start a new apple ID. I previously have had my iphone synced on the family's imac under the family apple id. Now i want to sync that iphone onto my computer and also start my own apple ID linked to my iphone and computer.
I can't figure out how to do this without having to reset the iphone.
( I already created the new ID)
Any help would be greatly appreciated!!

Here's an article in line with your request: http://support.apple.com/kb/HT4527
It's called "iTunes: How to move your music to a new computer".

Transfer info to new MacBook Pro

I want to transfer email, photos, itunes from MacBook Leopard to new MacBook Pro Mountain Lion. What method is best and what cables will I need?

How to use Migration Assistant to transfer files from another Mac

New Macbook Pro is the best notebook of all time - & a Windows question

just picked up my new macbook pro! WOW - this is such an incredible machine -
the new macbook pro is to notebooks what Mercedes-Benz is to cars, truly!
Time for Windows... i'm gonna hook it up with Boot Camp. Does anyone have any tips?
thanks a lot!

I have noted some important points below.
First, you should read the Boot Camp manual carefully and follow it in detail.
http://manuals.info.apple.com/enUS/Boot_CampInstall-Setup.pdf
Second, you should format your Windows partition using the NTFS format. Fat 32 will not support files larger than 3.5 GB.
By having your partition formatted as NTFS, you will be able to upgrade to Windows 7 easily in the future should you wish to do so. I would recommend a minimum partition size of 40 GB.
To access your Mac hard drive from Windows, you would want to check out MacDrive 7, which is really good.
http://www.mediafour.com
Under NTFS, you will be able to read your Windows drive from your Mac drive. However, if you want to write to it, you will need the following software from Paragon.
http://www.paragon-software.com/home/ntfs-mac/

New MacBook Pro is "beach-balling." What's going on?

Similar Messages

Maybe you are looking for