New Macbook Pro - No sound!

Just picked up a new Macbook Pro today. Immediately after going through the initial set up, I restored via a Time Machine backup using the installation DVD. Once my account was restored, I logged in and there was is absolutely no sound. When I press the volume keys, the volume icon is "grayed out" with a "no" sign below the volume level. If I go to the sound settings under the "output" tab, the only devices that show up are "Soundflower (2ch)" or "Soundflower (16ch)" -- no "Internal Speakers." So far, I have reset permissions and that has not done anything. Any ideas what might be going on here?

I am having the same problem and narrowed down the cause - but no solution yet. The problem seems to be ANY OS or Install disc that DID NOT ship with your new macbook will have the wrong coreaudio drivers.
Here's what happened to me -
Got a macbook without the install DVDs.
Wiped it and upgraded it, restored a timemachine backup before I noticed the sound wasn't working.
After wasting 2 days on searching and reinstalling drivers, I decided to bite the bullet and reinstall just from a leopard DVD. The problem is, newer macbooks will only boot from the version of the retail DVD that was release at the time of it's build. So, I went out, bought a 10.5.6 DVD just to boot and reinstall.
On a fresh install, its the same problem. I get the boot chime, but no sound in the OS.
I'm confident the only solution is the restore DVDs that shipped with the computer - which I dont have access to

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It depends on whether your productivity is limited by CPU bandwidth. If it is, then you should easily recoup the cost of the upgrade over the life of the machine. If not, you won't.

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sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care.

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Weird sounds new Macbook Pro

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maybe I'm too impatient to find it out but after a few days, I still can't figure it out.
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My brand new Macbook Pro makes an odd repetitive sound.

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I would disagree... Chances are that if it's bad enough to annoy you like you say then it is more than likely a problem and you should (again) take it back and show the person at the Apple store. I have a late 2008 Unibody MacBook Pro that I bought two months ago and the DVD drive stopped working properly as well (among other things).

This is going to sound mad but how do you open the disk drive on a new macbook pro

HELLO
I can't find how you open the disk drive on my new macbook pro can someone please advise

See if these guys have directions:
http://www.ifixit.com
http://www.ifixit.com/Answers/View/7984/open+dvd+drive+for+cleaning+or+removal
Of course you can google.

My new Macbook Pro (or how I got an heart attack but refused to die)

I have been using linux for many years now, and have had some really good experiences with it. The good thing is that you can do whatever you want in linux, the bad thing is that it takes so much time. For many years this wasn't a problem, but since I started studying music I've been pretty busy with touring and recording, and configuring linux takes too much time. Therefore, I was advised to buy a Mac, and so I did. It took two weeks to arrive, and I barely slept those weeks, because after reading about the new Macbook Pros(mid 2009) on the Apple webpage I was stoked. When I got it I almost **** myself! I was so happy when I got it! The first bad thing I noticed was that you could easily push the left side of the undercover down a little, which didn't make it as solid as I thought it would be. But, that was just a little detail. The first thing I did after watching the intro video was to play around with it, and after half an hour, I heard the disk spin faster than usual, then stop, and then it made a beep. Strange, I thought, but went on to format it and reinstall Os X without much of the crap that followed it, so I could get more space, even though I had upgraded it so I had a 500gb 7200RPM hard drive. After reinstalling it I did the usual stuff: add my mails to Apple Mail, get MSN, install music applications etc. During this, I would still get that faster spin, followed with a stopping of the hard drive, and a beep. Still strange, and now even annoying, but I thought that it's alright. A few days later I did a test recording with my jazzband, and we did an amazing recording! As it was all improvised, we were very happy to have it recorded. What we discovered when we played it back though, was that it made a strange noise several places in the recording. I didn't know what it was, but I was really ****** that it ruined the recording. A few days later I was recording something on my midi-keyboard internally, and then I heard that spin and beep again. When I played back the recording I heard that noise just where the beep had been, so I just figured that when the hard drive spins and beeps, it have a hard time saving what's being recorded, and therefore it ends up being noise. I got ****** off, as I had spent 2660USD(with student discount) on a machine so that I wouldn't have any problems, but ended up having one anyways. I called AppleCare and explained the problem, and they said that they would call me back with a solution. Three days later I got a phone, and they told me that it was because the hard disks get put to sleep after some time, and puts something on the hard drive to protect it, and that's what's making the noise. My answer was:
1. IF that was the case, how come you make it like that, so the hard disks are put to sleep when active, like when you are recording?
2. IF that was the case, how come you make it like that, so it makes a noise in the recording when they are put to sleep? and
3. That's not the case, as I don't have that option enabled, both with or without power supply.
He didn't have any answer to this, and said he would call me up later. Three days later he called me up and told me that the noise was most probably because of noise caused by ground loops. I told him that I have read a little about it, and that it most likely wasn't that, but he still sent me an informative mail on how to fix it. I read it, and followed it, but as expected: nothing got better. I told him that, and he said that he would look into it - after two weeks of vacation. As I start my study on August 11. and are going to record from about that date, I can't wait, so today I called AppleCare and spoke to another guy. He let me wait 20 minutes on line(my expense, ofcourse), before saying that they didn't have an answer now, but would call me back tomorrow.
I also bought a Mighty Mouse with the Macbook Pro. I was well aware of the fact that it isn't configured for right click, so I configured it when I plugged it in, but still right click wouldn't work. I called AppleCare and explained, and the guy told me that "it is a very special mouse". He explained how to use it, what I already knew, and as I didn't have more money to call with, the phone ended the call. Needless to say, it still isn't working properly. The right click works every now-and-then, and the buttons on the side works once a week.
As I already told you, I am a musician. After not having to spend times fixing things, like in linux, the music software was the biggest reason I got a Mac. I bought Logic Studio, and was amazed when I got it. It was great! ...for 20 minutes, then I got this overload message, despite the fact that I had two tracks with a couple of loops, and a brand new computer. This bugged me very much, but what was worse was the fact that two weeks later, the new version of Logic came out, and I got no discount on upgrading.
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My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
We are just end users here helping other end users.
Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
Good luck!

New MacBook Pro's for Aperture

Apple just released their new MacBooks.
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If it's just texture RAM, probably not, but if there
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Trouble with a new MacBook Pro - times 3 now..

Hi all,
Trouble Trouble Trouble - my frustrations with Apple:
1) MacBook Pro -bought 19th nov 2009- Death On Arrival, 4HDD/11/40000004:SATA(0,0)
Been sent back to Apple and I got a new one.
New MacBook Pro -got it on the 25th nov 2009- Started to have random Kernel Panic's 2nd of November:
2) Kernel Panic's everywhere.. even on the Mac Bootdisc with Disk Utility.. as random as they appeared, so random they went away. Just to be sure on the Apple helpdesk they advised me to cleaned disk and reinstalled everything. Lucky I made a back-up when it was still working.... otherwise I'd have lost everything.
3) Worked well for 2 or 3 days and now -6th dec 09- all the sudden it doesn't want to start anymore. Giving me 9 beeps at start-up on a black screen in the morse code s.o.s. 3x short, 3x long, 3x short)
Apple?
I'm sure when I call Apple tomorrow I'll have to bring away my notebook to an Apple Service Provider cause they can't help me on the phone. If so, I will have to wait for another 20 days(experience in the past with my bro's MacBook for a new harddisk(!)).
I used to be a PC-guy and took the brave step to be a full-time Apple-guy, but this is just frustrating me. Sold my old laptop and now I'm without one for ages.
What would my options be? Could I get a complete new notebook?
Niek

Giving me 9 beeps at start-up on a black screen in the morse code s.o.s. 3x short, 3x long, 3x short)
Sounds like bad RAM:
http://support.apple.com/kb/HT2341?viewlocale=en_US
Or bad power.
Have you attempted to change the power supply or power source? If it isn't plugged into a surge protector, you may have issues with your house power that create problems for multiple computers.
Also, be sure you aren't damaging the power cable unintentially*:
http://www.macmaps.com/frayguide.html
This is a user to user board.
Call Apple directly at:
(31) 0900 7777 703
And let them know your repeated issues. They could give you a replacement machine, but also ask for a replacement power brick to at least test the theory the power brick may be damaged.
- * Links to my pages may give me compensation.

Just got a new Macbook Pro.... now what???

so I just received my new Macbook Pro with 2.4 G and 250 Gig HD which will be used for DJ'ing mostly but also email etc cause I can.....
(Side note) I have been DJ'ing for many years on an Emachine Laptop using PCDJ FX and it works great but the laptop has never done anything but run FX and has NEVER been on the internet... I bout the Mac because I got sick of watching my friends check email right before they performed and just switched over and started performing with no hiccups or issues. (End Sidenote)
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Hi Weid;
I agree with you.
Don't partition unless you have to for a valid reason because you will always guess wrong as to the size.
Don't install Windows unless you have an overwhelming reason that requires it. I personally don't allow anything from either Microsoft or Symantecs on Macs for any reason. If I can't do it because I don't have their software, I don't do it. That simple.
Allan

New MacBook Pro retina 13" arrived - first impressions and questions!

My new MacBook Pro retina 13" arrived today, two weeks earlier than the promised delivery date. My version is the 2.6 GHz i5, 512 GB SSD and I maxed the RAM out to 16 GB, since there is no upgrade later. I also customized the keyboard, since I live in Japan but prefer the US keyboard.
I posted unpacking photos and initial comments to my blog: http://lerner.net/new-macbook-pro-arrived/
I want to talk about some of those points, and ask some more detailed questions here. I hope others find the questions useful.
1. The keyboard is extremely nice. I like it better than the Bluetooth keyboard I have for my iMac right now. It has a nice feel to it.
2. No dead pixels! As some of you might now from old messages, I get really paranoid about new Apple notebook computers. If I find even one dead pixel it gnaws at me and I call Apple and complain until they exchange it for a perfect screen. Well I’m happy to report that I went through thorough pixel tests in white, black, red, blue and green and all the pixels seem 100% perfect. Yay!
4. The speaker seems quite nice. I played some music, and it sounded very beautiful to me, with good volume. I know some reviews of the MacBook Pro criticize the speaker quality, but it sounds as good or better than any of the speakers I currently have. I was quite pleased with that.
5. The retina display is very beautiful of course. I don’t need to have it turned up anywhere near the maximum brightness. There is a very good illumination range.
6. Because of the SSD drive, start up is very quick. Also it makes no noise at all. And it’s very light. I’m glad I went for the 13 inch pro model. It was just a little bit more expensive, and just 200 g heavier. I can see this replacing my iMac with the external monitor I bought.
Some questions:
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Q2. What are the best practices for battery use and sleep? My iMac is on all the time and only the display sleeps. I hear it's not best for the lifetime of the MacBook Pro to leave it connected all the time. Yet I need to run my daily CCC (Carbon Copy Clone) complete bootable backup, which runs at 3:30 am every day. So it seems I need to keep it plugged in all the time. Any suggestions here, regarding both battery charging and also turning it off vs putting it to sleep vs power nap vs leaving it running all the time like I do with my iMac?
Q3. Is the "put hard disk to sleep when possible" meaningful at all for SSD?
Q4. Is there a sleep indicator when the lid is closed? I didn't notice any.
Q5. I notice I can view my iMac's music and TV library and everything plays instantly. That’s just wireless right? Because I have sharing turned on on my iMac I suppose. It seems as fast as if it were on my MacBook Pro though.
Q6. A strategy question: I wonder if I should migrate from Time Machine and carry along years of garbage and wasted disk space, or just install and move things as needed. I'm tempted to do the latter and start afresh. Especially since a lot of stuff is in the cloud already: Evernote, Dropbox, etc. Initial installation of some apps, like Parallels Desktop and Office might take some time, but I bet I would save a huge amount of disk space. Yet the Migration tool which uses Time Machine is supposed to be good.
I guess that's it for now.
Thanks,
Doug

hands4 wrote:
Q6 (Migrate using Time Machine?)
If you don't want to automatically bring over everything, I would use CCC to clone the old system drive and then use that clone to drag the wanted files onto the new machine. I would treat that CCC clone as a read-only archive until you were sure there are no additional files you want to migrate.
I use a combination of CCC and Time Machine to backup my Mac. CCC provides the reliability of simplicity and quick booting should the internal drive fail. Time Machine's incremental backups have saved my bacon several times when a file "disapeared" or I saved a modificaton that I needed to reverse. However the complexity of Time Machine during full restores can be a problem. I have had Time Machine full restores fail at which time I was very happy I had a second backup to fall back on. It is prudent to maintain more than one backup.
I agree completely about using the combination of CCC and Time Machine and it sounds like you and I use it the exact same way, and for the exact same reason. I hae also had Time Machine full restores fail (particularly with Apple Mail) and was very glad to also have the CCC backup.
The only thing I'm concerned about is making sure I grab everything I need for particular applications. For example, I'm not quite sure what all needs to be copied over from CCC to the new computer for Office 2008, which I am still running. It might be easier in that case to re-install certain software.
Thanks,
Doug

How can I get 2tb in a new macbook pro

I want to get a new macbook pro but I would need it to have 2TB of storage since I do music production and I have tons of software and sounds/samples I need in my laptop. Can I make a new macbook pro have 2TB or would I need like a 17in macbook pro which I would have to find a used one

all 4 platter 2TB 2.5" HD are 15.2mm THICK. theres utterly NO WAY a single HD will fit in any macbook like that.
only option is a 1TB in the internal bay, and removal of the superdrive DVD/CD player and installing a secondary 1TB HD in the "optibay"
See OWC for the optibay option.
http://www.mcetech.com/optibay/
2.5" hard drive thickness and capacity
7mm = 500gig
9.5mm = 500gig up to 1TB
12.5mm = 1.5TB
15.2mm = 2TB
(however there are new HD just out that are 5mm = 500gig and 7mm = 1TB and 9.5mm = 1.5TB)
You have the POTENTIAL of 3TB in your macbook between 2 HD, however those drives are western digital, which I and most here wouldnt recommend. Also they just came out, and their reliability is UNKNOWN.

How do I import an iPhoto Library (V.7.1.5) created on my old MacBook (10. 6.8) into my new Macbook pro (10.9.1) running iPhoto 9.5.1? I tried copying onto memory stick and moving to new mac, but new iPhoto doesn't recognise the library.

How do I import an iPhoto Library (V.7.1.5) created on my old MacBook (10. 6.8) into my new Macbook pro (10.9.1) running iPhoto 9.5.1? I tried copying onto memory stick and moving to new mac, but new iPhoto doesn't recognise the library.

So what exactly did you copy over? If it's a 12 gig iPhoto Library then it sounds like the files are there. Perhaps the copy went wrong along the way.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

New Macbook Pro - No sound!

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