New Macbook Pro regularly crashing
Hello,
I'm not so technically apt to excuse me if I don't give all necessary information or use the correct lingo!
I have a new Macbook Pro with 10.7.3 OSX (Lion).
I have been using it for about 1 month and I would say it "crashes" about 2-3 times per week.
When it crashes there doesn't seem to be a common denominator...I might have 4 applications running or just 1; I might be connected to the internet, I might not; I might have a Time Machine back-up running or I might not.... although it happens more often I think when I have that going on.
The programmes that are running are normally nothing too greedy, just Word or Safari or Papers etc... When it "crashes" it will pinwheel in one application. I will leave that application and go to another... gradually, one-by-one, they all freeze and the pinwheel comes up. I use option + cmd + esc to get to "force quit" window and yes, it says those programmes are "not responding"... when I click on them to force quit, then the "force quit window" freezes....
I leave everything for some time hoping it will just sort itself out, but it doesn't and I have to hold down on the power button to switch off.
Luckily, when I restart, my windows appear again, but sometimes I will lose data.
I have installed all recent software updates.
Is there a way I can access a log to see what the common thing might be between these crashes? (It's hard for me to remember exactly!)
Once I have that information, will I be able to somehow stop this from happening?!
I'm sure it's not good for the computer to be having to reboot it as I have been doing - it's also incredibly frustrating at work (particularly if I'm in the middle of something) of course!
I hope I've put this discussion in the right place - if not, please let me know and I'll move it.
I would be really very grateful if anyone could help me with this please.
Many thanks
Hi tjk,
Thank you for your quick reply!
I opened the Console and had a browse.... seems to be a lot of messages regarding intego.VirusBarrier... some software that I downloaded a long time ago onto my old Macbook, but thought I had got rid of this! (I tried searching for all files and deleted them - at the time, there was no uninstaller that I could find).
So, I've just found a related post to stopping the Launcher from working on this and I've removed the associated fiels from Launch Agents and Launch Daemons.... I'll restart and see what happens.
Another message that came up repeatedly was to do with:
"kCGErrorIllegalArgument"
I will now have a go at Verify or Repair disks.
Thank you so much for your help
Cheers
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1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
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AirPlay: Version: 1.9 - SDK 10.9
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Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
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FireWire Information:
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org.virtualbox.kext.VBoxNetAdp 4.1.16
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org.virtualbox.kext.VBoxUSB 4.1.16
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com.apple.filesystems.cd9660 1.4.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
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com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
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com.apple.driver.AppleLPC 1.5.8
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com.apple.driver.AppleSMCPDRC 5.0.0d0
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com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
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com.apple.iokit.IOAHCIBlockStorage 2.0.3
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com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
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com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
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com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.iokit.IOAudioFamily 1.8.6fc17
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com.apple.driver.ApplePolicyControl 3.0.16
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com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
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com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
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com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
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com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
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com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
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com.apple.iokit.IO80211Family 420.3
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com.apple.iokit.IOUSBFamily 4.5.8
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com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
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com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
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Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533643465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N, 4.7 GB
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Brand New MacBook Pro 15" Retina Crashing
Just bought a new MacBook Pro. Crashes frequently when casually surfing with any browser: Chrome, Firefox, Safari. Been to the Genius Bar. Genius looked for problems, didn't find any. I try clearing all browsing data, and eventually wind up restarting; sometimes it crashes and restarts itself. Next step is to leave the machine at the Apple Store overnight for extensive diagnostic testing. I don't think I should be saddled with a non-functional machine for upwards of $2500. Thoughts?
Yes, thanks, exactly. They want to run diagnostics to try to fix. So I'll give them a shot at it. If that doesn't work, I will demand a replacement.
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Hi, since the last two weeks my new MacBook Pro keeps crashing at least twice everyday and not sure what the problem is. I thought the problem was first caused by Google Chrome as my MacBook always crashed when I was browsing the net, but even after I switched to Safari it is still crashing. Below is a copy of the crash report, would appreciate it greatly if anyone can help me out. Thanks.
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CR0: 0x0000000080010033, CR2: 0x000000012ecfc000, CR3: 0x000000000842f010, CR4: 0x00000000001606e0
RAX: 0x0100000000000000, RBX: 0x0000000000000001, RCX: 0xffffff804a766c70, RDX: 0xffffff804a7ef0a0
RSP: 0xffffff81e7b3be30, RBP: 0xffffff81e7b3be60, RSI: 0x000000004463b6a4, RDI: 0xffffff804a766c48
R8: 0x0000000000000001, R9: 0xffffff81e7b3bea0, R10: 0x0000000000000000, R11: 0x0000000000000206
R12: 0xffffff804d4b5d00, R13: 0x0000000000000000, R14: 0xffffff804a7ef098, R15: 0xffffff804a7ef090
RFL: 0x0000000000010006, RIP: 0xffffff8027012f58, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000012ecfc000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81e7b3bad0 : 0xffffff802701d5f6
0xffffff81e7b3bb40 : 0xffffff80270b7b95
0xffffff81e7b3bd10 : 0xffffff80270ce4ad
0xffffff81e7b3bd30 : 0xffffff8027012f58
0xffffff81e7b3be60 : 0xffffff8027012d34
0xffffff81e7b3beb0 : 0xffffff8027010554
0xffffff81e7b3bf00 : 0xffffff80270195fb
0xffffff81e7b3bf70 : 0xffffff80270a5ad6
0xffffff81e7b3bfb0 : 0xffffff80270ced13
BSD process name corresponding to current thread: hidd
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x0000000026e00000
Kernel text base: 0xffffff8027000000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 9051859889549
last loaded kext at 3663993799014: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7fa9483000, size 229376)
last unloaded kext at 3263623674621: com.apple.iokit.IOUSBMassStorageClass 3.5.0 (addr 0xffffff7fa944f000, size 69632)
loaded kexts:
com.bresink.driver.BRESINKx86Monitoring 9.0
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.ntfs 3.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.nvidia.nvGK100hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Hi, 'com.bresink.driver.BRESINKx86Monitoring' appears to be from 'Temperature Monitor' which I thought I had uninstalled (still adjusting to using a mac).
I have tried safe mode but the crashing is not always constant, it only happens now and then when I'm browsing the Internet and can happen at anytime, but it does crash atleast 2-3 times per day which is why I need help sorting out the problem.
Below is another crash report which happened earlier today:
Sat Sep 8 11:18:01 2012
panic(cpu 0 caller 0xffffff802b0b7b95): Kernel trap at 0xffffff802b00fc7c, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0xffffff81fbf1d000, CR3: 0x000000005297c01a, CR4: 0x00000000001606e0
RAX: 0x0100000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0xffffff81fc85b6e0
RSP: 0xffffff81fc85b710, RBP: 0xffffff81fc85b710, RSI: 0xffffff802b6af9f8, RDI: 0xffffff805b2dc970
R8: 0x000000000000127c, R9: 0xffffff804d2fd888, R10: 0x0000000131edf000, R11: 0x0000000000000200
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff805b2dc970, R15: 0xffffff805b2dc958
RFL: 0x0000000000010006, RIP: 0xffffff802b00fc7c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff81fbf1d000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81fc85b3b0 : 0xffffff802b01d5f6
0xffffff81fc85b420 : 0xffffff802b0b7b95
0xffffff81fc85b5f0 : 0xffffff802b0ce4ad
0xffffff81fc85b610 : 0xffffff802b00fc7c
0xffffff81fc85b710 : 0xffffff802b013838
0xffffff81fc85b750 : 0xffffff802b015151
0xffffff81fc85b780 : 0xffffff802b020cbd
0xffffff81fc85b7a0 : 0xffffff802b020adc
0xffffff81fc85b7d0 : 0xffffff802b010448
0xffffff81fc85b820 : 0xffffff802b020dc2
0xffffff81fc85b850 : 0xffffff802b04efd1
0xffffff81fc85b890 : 0xffffff802b450804
0xffffff81fc85b8b0 : 0xffffff802b44ac26
0xffffff81fc85b900 : 0xffffff7facf7b900
0xffffff81fc85b930 : 0xffffff7facf7b69e
0xffffff81fc85b980 : 0xffffff7facf7a1ba
0xffffff81fc85b9a0 : 0xffffff7facf6c880
0xffffff81fc85b9d0 : 0xffffff7facf999af
0xffffff81fc85ba00 : 0xffffff7facf6b857
0xffffff81fc85bb40 : 0xffffff7facf69f56
0xffffff81fc85bba0 : 0xffffff802b464929
0xffffff81fc85bbc0 : 0xffffff802b465ed0
0xffffff81fc85bc20 : 0xffffff802b4638ef
0xffffff81fc85bd70 : 0xffffff802b0981a1
0xffffff81fc85be80 : 0xffffff802b020abd
0xffffff81fc85beb0 : 0xffffff802b010448
0xffffff81fc85bf00 : 0xffffff802b0195fb
0xffffff81fc85bf70 : 0xffffff802b0a5ad6
0xffffff81fc85bfb0 : 0xffffff802b0ced13
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(8.0)[FC5733DA-059E-3C37-BF48-002F3621 9599]@0xffffff7facf5f000->0xffffff7facfc9fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7fab6ac000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7fab78e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7fab74b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x000000002ae00000
Kernel text base: 0xffffff802b000000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 19578104530888
last loaded kext at 42066089843: com.parallels.kext.prl_vnic 7.0 15106.786747 (addr 0xffffff7fad448000, size 20480)
last unloaded kext at 735195089720: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fad2eb000, size 8192)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.bresink.driver.BRESINKx86Monitoring 9.0
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
com.apple.filesystems.ntfs 3.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.nvidia.nvGK100hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Message was edited by: dhanikk12 -
when trying to add new mail to my macbook pro it crash on me
help please
thank youHello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz -
Sims 3 crashes all the time on new MacBook Pro, what do I do?
Got a brand new MacBook Pro 13inch (not retina) for Christmas. I was advised when buying the Mac to update the ram if I wanted to use it for playing the Sims 3 (which I did). Previsoulsy I had a Sony VAIO (top spec) in which the Sims 3 worked on for years, however the past few months it started to crash saying "unexspected error". I thought at the time it was just my laptop starting to give in, as I had it for 6 years and was used everyday.
However I have just installed all my Sims 3 discs to my Mac and the exact thing is happening. Im not very tech when it comes to these things, all I can guess is maybe one of the games is corrupt? Or there is something wrong with the disc? I have purchased a new exspansion pack which should be here tomorrow to see if the problem is with the disc I am using now.
Any help would be appreciated, as one of the main reasons I bought my new Mac was because I thought the Sims 3 would work on it efficantley.
Many Thanks,
RebeccaRebecca,
have you checked on the EA Web site to see if The Sims 3 requires a downloadable update to be able to run on whichever version of OS X is currently installed on your MacBook Pro? -
Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!
Maybe this can help someone else... I simply had to properly uninstall CS3 and reinstall it again after that. I think that sorted it! I also remember having a similar issue with Macs at work a couple of years back. Not sure whether the same applies to CS5/CS6. Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS. I'm on OS X 10.9.2 but it worked just fine. Remove Creative Suite 3 and CS3 products
-
SplashID 7.1 crashing after migrating to a new MacBook Pro
I just bought a new MacBook Pro (Retina 15") and migrated all my apps & files from my old MacBook Pro which was already running Mavericks. I can no longer open SplashID 7.1, It crashes upon opening. I have tried reinstalling it, however the reinstalled application is using the existing library, as it asks for my password, not my registration code. I have run disk permission verification. The following is what I get when trying to open. Can anyone help? I really need to access both my desktop and my iPhone versions.
Process:
SplashID Safe [653]
Path:
/Applications/SplashID Safe.app/Contents/MacOS/SplashID Safe
Identifier:
com.splashdata.splashidmac
Version:
7.1 (7.1)
Code Type:
X86 (Native)
Parent Process: launchd [174]
Responsible:
SplashID Safe [653]
User ID:
502
Date/Time:
2013-12-17 15:54:11.642 -0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: E3C6D03E-4F9B-1CE1-8D28-CA5CD3F71689
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002e
VM Regions Near 0x2e:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/SplashID Safe.app/Contents/MacOS/SplashID Safe
VM_ALLOCATE
0000000000001000-000000000001e000 [ 116K] ---/--- SM=NUL
Application Specific Information:
Performing @selector(lockPanelOK:) from sender NSButton 0x7c861c10
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.splashdata.splashidmac
0x000e1513 0x1e000 + 800019
1 com.splashdata.splashidmac
0x000691ea 0x1e000 + 307690
2 com.splashdata.splashidmac
0x0008fa0c 0x1e000 + 465420
3 com.splashdata.splashidmac
0x00033bb2 0x1e000 + 89010
4 libobjc.A.dylib
0x99d022af -[NSObject performSelector:withObject:] + 70
5 com.apple.AppKit
0x95fb6c35 -[NSApplication sendAction:to:from:] + 438
6 com.apple.AppKit
0x95fb6a3d -[NSControl sendAction:to:] + 102
7 com.apple.AppKit
0x96005fcb -[NSCell _sendActionFrom:] + 159
8 com.apple.AppKit
0x960212ea -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2465
9 com.apple.AppKit
0x96020521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 513
10 com.apple.AppKit
0x9601fb45 -[NSControl mouseDown:] + 690
11 com.apple.AppKit
0x95f9be4d -[NSWindow sendEvent:] + 11953
12 com.apple.AppKit
0x95f37cad -[NSApplication sendEvent:] + 4034
13 com.apple.AppKit
0x961084e8 -[NSApplication _modalSession:sendEvent:] + 1236
14 com.apple.AppKit
0x96107f35 -[NSApplication _realDoModalLoop:peek:] + 965
15 com.apple.AppKit
0x96107b5d -[NSApplication _doModalLoop:peek:] + 209
16 com.apple.AppKit
0x96106536 -[NSApplication runModalForWindow:] + 235
17 com.splashdata.splashidmac
0x00032aea 0x1e000 + 84714
18 com.splashdata.splashidmac
0x0003ea42 0x1e000 + 133698
19 com.splashdata.splashidmac
0x0002237d 0x1e000 + 17277
20 com.apple.Foundation
0x95625692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
21 com.apple.CoreFoundation
0x947327e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
22 com.apple.CoreFoundation
0x946143fb _CFXNotificationPost + 3435
23 com.apple.Foundation
0x95613ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
24 com.apple.AppKit
0x95d927d5 -[NSApplication _postDidFinishNotification] + 367
25 com.apple.AppKit
0x95d92475 -[NSApplication _sendFinishLaunchingNotification] + 239
26 com.apple.AppKit
0x95d8eda4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
27 com.apple.AppKit
0x95d8e691 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
28 libobjc.A.dylib
0x99d02304 -[NSObject performSelector:withObject:withObject:] + 77
29 com.apple.Foundation
0x956343fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
30 com.apple.Foundation
0x95633f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
31 com.apple.Foundation
0x95633d3b _NSAppleEventManagerGenericHandler + 218
32 com.apple.AE
0x917d1b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
33 com.apple.AE
0x917a0ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
34 com.apple.AE
0x917a0dce aeProcessAppleEvent + 318
35 com.apple.HIToolbox
0x918577c1 AEProcessAppleEvent + 55
36 com.apple.AppKit
0x95d8a3a8 _DPSNextEvent + 1089
37 com.apple.AppKit
0x95d89ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
38 com.apple.AppKit
0x95d7c35c -[NSApplication run] + 727
39 com.apple.AppKit
0x95d651f8 NSApplicationMain + 1165
40 com.splashdata.splashidmac
0x0001fe01 0x1e000 + 7681
41 com.splashdata.splashidmac
0x0001fd65 0x1e000 + 7525
Thread 1:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9ac33992 kevent64 + 10
1 libdispatch.dylib
0x9bb178bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9bb17556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x9ac2df7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9ac2d16c mach_msg + 68
2 com.apple.CoreFoundation
0x9467af69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x9467a541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x94679d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x94679bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation
0x9567e0b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation
0x9567df2e -[NSThread main] + 45
8 com.apple.Foundation
0x9567de86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x93fcd5fb _pthread_body + 144
10 libsystem_pthread.dylib
0x93fcd485 _pthread_start + 130
11 libsystem_pthread.dylib
0x93fd2cf2 thread_start + 34
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9ac32ace __select + 10
1 com.apple.CoreFoundation
0x946cadc6 __CFSocketManager + 1158
2 libsystem_pthread.dylib
0x93fcd5fb _pthread_body + 144
3 libsystem_pthread.dylib
0x93fcd485 _pthread_start + 130
4 libsystem_pthread.dylib
0x93fd2cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 11:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib
0x9ac2df7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9ac2d16c mach_msg + 68
2 com.apple.CoreFoundation
0x9467af69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x9467a541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x94679d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x94679bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x95f33f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x93fcd5fb _pthread_body + 144
8 libsystem_pthread.dylib
0x93fcd485 _pthread_start + 130
9 libsystem_pthread.dylib
0x93fd2cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7b634290 ecx: 0x0000002e edx: 0x00000001
edi: 0x00000000 esi: 0x0006915b ebp: 0xbffe12c8 esp: 0xbffe12c8
ss: 0x00000023 efl: 0x00010293 eip: 0x000e1513 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002e
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1e000 - 0x1cefe7 +com.splashdata.splashidmac (7.1 - 7.1) <D0F21FA6-C150-32D5-ABF6-F1F2012805A3> /Applications/SplashID Safe.app/Contents/MacOS/SplashID Safe
0x1ff000 - 0x1ffff7 libgenkit.dylib (1) <84BB06AA-B775-417E-055E-4A40AB03771F> /usr/lib/libgenkit.dylib
0x205000 - 0x212ff7 com.apple.StoreKit (1.0 - 232.2) <2E22CB44-7D55-338C-83A3-A7968B1EF8D9> /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit
0x21e000 - 0x229ffa com.apple.CommerceCore (1.0 - 42) <FB799100-F7E7-3515-AB46-C09E1A85C3E6> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x1a0e000 - 0x1a12ffd com.apple.audio.AppleHDAHALPlugIn (2.5.8 - 2.5.8fc1) <A70D7ECC-2D6F-35D7-B82B-A7BBE05A0F3E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x2ed0000 - 0x30d0ffd com.apple.audio.units.Components (1.9 - 1.9) <973BA48C-DDDF-362F-A862-620168BA8E9C> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x3165000 - 0x3367ff7 com.apple.audio.codecs.Components (4.0 - 4.0) <B9058321-01B9-3C8C-880B-4D8699A707A0> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x8febc000 - 0x8feee417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9000fff2 com.apple.NetFS (6.0 - 4.0) <D295AB6B-CB1D-39E3-9D2F-42273D928D70> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90010000 - 0x90038fff libsystem_info.dylib (449.1.3) <3FE52670-FFEE-3D04-ADE7-EA69BC00B066> /usr/lib/system/libsystem_info.dylib
0x90039000 - 0x900d1ff7 com.apple.Metadata (10.7.0 - 800.12.2) <5E9EA0AC-EE9E-362E-9DAC-9B7D21A53A2A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x900db000 - 0x903dcff7 com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <42E10BD1-995B-3FB4-8A6D-5FD071FB8BD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9050b000 - 0x9050dfff libquarantine.dylib (71) <39FC7A3E-9508-3C82-9945-4E4229742FEC> /usr/lib/system/libquarantine.dylib
0x907c9000 - 0x9083cfff com.apple.SearchKit (1.4.0 - 1.4.0) <B07169DD-5577-3898-8146-0E63A5FD31DF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9083d000 - 0x90856fff com.apple.Kerberos (3.0 - 1) <B5231442-5643-3605-8464-8F654A4C5019> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x90857000 - 0x9086ffff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x90870000 - 0x908f0ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <21FF2945-32B7-3ABD-ACBB-5533241999D8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x908f1000 - 0x9092eff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9092f000 - 0x90947ff7 libsystem_malloc.dylib (23.1.10) <689AB95D-FF71-364E-B6C7-7EFD1E4CB7E6> /usr/lib/system/libsystem_malloc.dylib
0x90948000 - 0x909b1fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x909b2000 - 0x909cdff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90b96000 - 0x90ba0fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <907F726B-BA7D-360C-8E46-02DB99DD903A> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x90ba1000 - 0x90baafff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <E2A5F1E3-2B8A-3E85-8559-18B1A29AE271> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90bb2000 - 0x90cc4ffc libsqlite3.dylib (158) <A1CDF363-AB65-3D3F-B62C-171C01DEE337> /usr/lib/libsqlite3.dylib
0x90cc5000 - 0x90da0ff7 com.apple.LaunchServices (572.23 - 572.23) <7E52FB5C-9ECF-3CB9-BF18-6652B8D8CDE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x90da1000 - 0x90dbeffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90dbf000 - 0x90dfbff4 com.apple.RemoteViewServices (2.0 - 94) <C08AC054-A318-3BC8-9634-510B39493C52> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x90dfc000 - 0x90dfcfff libkeymgr.dylib (28) <43297D93-111A-3880-AE0D-55C7404C52DC> /usr/lib/system/libkeymgr.dylib
0x90dfd000 - 0x90e72ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90e73000 - 0x90e87ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x90e88000 - 0x90e90fff liblaunch.dylib (842.1.4) <3E946C2F-76B5-3980-BC07-30D78BBD3279> /usr/lib/system/liblaunch.dylib
0x90e91000 - 0x90f5eff7 com.apple.backup.framework (1.5.1 - 1.5.1) <DDA29C05-3FBA-3E8C-9EB7-97D5871C9257> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90fff000 - 0x91011fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x91012000 - 0x912fcfd2 com.apple.vImage (7.0 - 7.0) <D94F266B-B1E3-3734-8C6C-CB4EF655F411> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91418000 - 0x9145eff7 libFontRegistry.dylib (127) <BB1B8711-BEC9-3D0B-8C8D-9697039EE033> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x915ac000 - 0x915d7ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <87D1076A-1EC8-3C26-93DB-E4AD394A45AF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x91635000 - 0x9168bff6 com.apple.ScalableUserInterface (1.0 - 1) <30203384-7230-356E-BF47-76307CD21148> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x9168c000 - 0x91738ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91739000 - 0x91795ffa com.apple.print.framework.PrintCore (9.0 - 428) <68C13032-D1B7-31C7-968B-E4C6325A0DA7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91796000 - 0x917f4ffd com.apple.AE (665.5 - 665.5) <58CF4AC0-2F2E-3C4F-8075-636CD45A6130> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x917f5000 - 0x917f8ff9 com.apple.TCC (1.0 - 1) <DE9FBF11-4ABB-317F-A3F8-4D26A98A5AEF> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x91802000 - 0x91802fff com.apple.Accelerate (1.9 - Accelerate 1.9) <E8443BE8-482C-300A-BEDA-EDB07242A64B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91803000 - 0x9181dff7 com.apple.GenerationalStorage (2.0 - 160.2) <D6235DD6-3039-383F-9378-294A2EC11E50> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9181e000 - 0x91b93ff9 com.apple.HIToolbox (2.1 - 696) <43CB31D6-4C2B-30FA-A374-DB7C5728E7AD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91b94000 - 0x91ba0ffe libkxld.dylib (2422.75.4) <E33644D0-8809-356F-8144-67CC09052E9B> /usr/lib/system/libkxld.dylib
0x91e4a000 - 0x91e4bfff libremovefile.dylib (33) <E6B6F0CD-1700-31DC-93DB-3D33EC85DA0C> /usr/lib/system/libremovefile.dylib
0x91e4c000 - 0x91e5cff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8106E9A2-F2A7-392C-B404-E88A20843F0C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91ea6000 - 0x92198ff8 com.apple.CoreImage (9.0.54) <52994AA9-1B03-3720-B02D-6E888D2A23E4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x92199000 - 0x921a5ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x921a6000 - 0x921a7ffa libsystem_sandbox.dylib (278.10) <31C77DCA-F6CA-33F7-BE57-500932EA8494> /usr/lib/system/libsystem_sandbox.dylib
0x925b8000 - 0x925bdff6 libcompiler_rt.dylib (35) <B838D63E-59DD-3C07-A17F-F90906F3FB09> /usr/lib/system/libcompiler_rt.dylib
0x9266a000 - 0x92678ff7 com.apple.Sharing (132.2 - 132.2) <2BE8E58B-3C0D-35E4-8B00-6BE89821E757> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x92679000 - 0x926c8fff com.apple.opencl (2.3.58 - 2.3.58) <82A383B9-EFE6-38D0-8465-CFB8F9367834> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x926da000 - 0x92886ff1 com.apple.QuartzCore (1.8 - 332.0) <C8467E02-1AC0-333E-890E-9AAD65FAEC0E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x92887000 - 0x928a3fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x928a4000 - 0x92b08fff com.apple.CoreData (107 - 481) <EF1D2394-41E0-356F-B8F8-3E60151EC441> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x92d86000 - 0x92d8affc libpam.2.dylib (20) <763AC655-931B-3891-AB6A-F2CD4A21F906> /usr/lib/libpam.2.dylib
0x92d8b000 - 0x92ec2ff3 com.apple.desktopservices (1.8 - 1.8) <1CA936E2-C5DB-32BF-AFD0-E8FF97A462A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92ec3000 - 0x92f13ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x92f14000 - 0x92f15ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x92f18000 - 0x92f49ffa libsystem_m.dylib (3047.16) <7BF40745-1A2D-3DB2-8D49-3F149851AE15> /usr/lib/system/libsystem_m.dylib
0x93006000 - 0x93006fff com.apple.ApplicationServices (48 - 48) <6766DF5C-6A98-3AAF-A222-D99599BB5A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x93007000 - 0x93070fff com.apple.datadetectorscore (5.0 - 354.0) <CEE08580-8FFC-3241-9E7D-851908179FB2> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x939d7000 - 0x93a68fff com.apple.ColorSync (4.9.0 - 4.9.0) <10317959-1392-3689-B3F6-F8E2D84931BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x93a69000 - 0x93a9ffff com.apple.IconServices (25 - 25.17) <05C87A32-3E0F-3EE7-8CE5-DB6463369FFA> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
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0x9ac78000 - 0x9bb13ffb com.apple.WebCore (9537 - 9537.73.13) <475050BE-1C9E-3F77-87FD-A34EC974E98C> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9bb14000 - 0x9bb2cffd libdispatch.dylib (339.1.9) <4A985218-0898-3554-8DB1-BCA0B676B9A6> /usr/lib/system/libdispatch.dylib
0x9bbe3000 - 0x9bbe3ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F43CF0ED-A017-35EE-813D-37D08A60A74B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9bc11000 - 0x9bc1affa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9bc1b000 - 0x9bc1bfff com.apple.Cocoa (6.8 - 20) <63DA3D59-5D81-3340-A985-A11CE4A3E83F> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9bc1c000 - 0x9be9fff7 com.apple.RawCamera.bundle (5.01 - 718) <6CBC1883-D81D-3053-94CA-2AB4A460EE38> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9c34b000 - 0x9c34bfff com.apple.CoreServices (59 - 59) <BF15253B-242B-378A-8546-8F7619764AAC> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 598
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=159.2M resident=64.2M(40%) swapped_out_or_unallocated=95.0M(60%)
Writable regions: Total=143.0M written=11.5M(8%) resident=59.6M(42%) swapped_out=0K(0%) unallocated=83.4M(58%)
REGION TYPE
VIRTUAL
===========
=======
CG backing stores
24.2M
CG image
152K
CG raster data
48K
CG shared images
180K
CoreAnimation
5200K
Foundation
4K
Image IO
3032K
Kernel Alloc Once
4K
MALLOC
79.0M
MALLOC (admin)
64K
Memory Tag 242
12K
Memory Tag 249
156K
SQLite page cache
256K
Stack
69.2M
VM_ALLOCATE
16.7M
WebKit Malloc
1248K
__DATA
15.0M
__IMAGE
528K
__LINKEDIT
43.9M
__OBJC
2024K
__PAGEZERO
4K
__TEXT
115.3M
__UNICODE
544K
mapped file
161.5M
shared memory
4K
===========
=======
TOTAL
537.9MI actually installed Quicktime pro and Flip4Mac Pro again after I bought the Retina Macbook. Today I did it again but still get the same OSStatus error -50. I guess there is some old file that has to be removed. Flip4Mac comes with an uninstaller. Quicktime does not.
I read that his could be something with security that is why I mention the problem with the zip files as well. -
Flash Player crashes frequently on new MacBook Pro
The Flash Player plugin on my new MacBook Pro crashes frequently. It says Plug-in Failure when it is on Facebook. It is caused by a protection failure. The latest version of Flash Player is version 16.0.0.235.
Here is one of the crash reports:
Process: com.apple.WebKit.Plugin.64 [2835]
Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
Identifier: com.apple.WebKit.Plugin.64
Version: 10600 (10600.2.5)
Build Info: WebKit2-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [411]
User ID: 501
PlugIn Path: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6
PlugIn Identifier: com.macromedia.FlashPlayer-10.6.plugin
PlugIn Version: 16.0.0.235 (16.0.0.235)
Date/Time: 2015-01-05 15:16:55.487 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 50D817C2-CDD5-BD11-5EF8-3D3623971EB4
Sleep/Wake UUID: AB2ABDE7-6EB2-4667-88DB-F2A05AC52A19
Time Awake Since Boot: 9500 seconds
Time Since Wake: 520 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000001094088d8
VM Regions Near 0x1094088d8:
Memory Tag 240 00000001093f4000-00000001093fd000 [ 36K] rw-/rwx SM=ZER
--> VM_ALLOCATE 00000001093fd000-0000000109427000 [ 168K] ---/rwx SM=NUL
Memory Tag 240 0000000109427000-0000000109449000 [ 136K] rw-/rwx SM=PRV
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.macromedia.FlashPlayer-10.6.plugin 0x00000001073d9f65 0x1073cd000 + 53093
1 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107700fe8 0x1073cd000 + 3358696
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010770343e 0x1073cd000 + 3367998
3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077eef61 NP_Acrobat_GetEntryPoints + 4257
4 com.apple.CoreFoundation 0x00007fff92334661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
5 com.apple.CoreFoundation 0x00007fff923267ed __CFRunLoopDoSources0 + 269
6 com.apple.CoreFoundation 0x00007fff92325e1f __CFRunLoopRun + 927
7 com.apple.CoreFoundation 0x00007fff92325838 CFRunLoopRunSpecific + 296
8 com.apple.HIToolbox 0x00007fff8f07843f RunCurrentEventLoopInMode + 235
9 com.apple.HIToolbox 0x00007fff8f0781ba ReceiveNextEventCommon + 431
10 com.apple.HIToolbox 0x00007fff8f077ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
11 com.apple.AppKit 0x00007fff92dfd6d1 _DPSNextEvent + 964
12 com.apple.AppKit 0x00007fff92dfce80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
13 com.apple.AppKit 0x00007fff92df0e23 -[NSApplication run] + 594
14 com.apple.AppKit 0x00007fff92ddc2d4 NSApplicationMain + 1832
15 libxpc.dylib 0x00007fff8f593ef2 _xpc_objc_main + 793
16 libxpc.dylib 0x00007fff8f595a9d xpc_main + 490
17 com.apple.WebKit.Plugin.64 0x0000000100736b40 0x100736000 + 2880
18 libdyld.dylib 0x00007fff912b95c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bed022e kevent64 + 10
1 libdispatch.dylib 0x00007fff9020ea6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8beca52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bec969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff92326b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff92325fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff92325838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff92f607a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 3:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff8becf132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779258b unuse_netscape_plugin_Plugin + 58395
2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001073dd4ce 0x1073cd000 + 66766
3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 4:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff8becf132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779258b unuse_netscape_plugin_Plugin + 58395
2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001073dd4ce 0x1073cd000 + 66766
3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 5:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff8becf132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779258b unuse_netscape_plugin_Plugin + 58395
2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001073dd4ce 0x1073cd000 + 66766
3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 6:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff8becf132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779258b unuse_netscape_plugin_Plugin + 58395
2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001073dd4ce 0x1073cd000 + 66766
3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 7:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff8becf132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077925fe unuse_netscape_plugin_Plugin + 58510
2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001075be896 0x1073cd000 + 2037910
3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 8:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff8becf132 __psynch_cvwait + 10
1 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077925fe unuse_netscape_plugin_Plugin + 58510
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010771814f 0x1073cd000 + 3453263
3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
6 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8bed0216 kevent + 10
1 libsystem_info.dylib 0x00007fff9593add2 mdns_addrinfo + 525
2 libsystem_info.dylib 0x00007fff9593ab85 search_addrinfo + 179
3 libsystem_info.dylib 0x00007fff9593a8da si_addrinfo + 1395
4 libsystem_info.dylib 0x00007fff9593a2c3 getaddrinfo + 179
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a251d unuse_netscape_plugin_Plugin + 123821
6 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a29c4 unuse_netscape_plugin_Plugin + 125012
7 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a0301 unuse_netscape_plugin_Plugin + 115089
8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
9 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
10 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
11 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
12 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
13 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8becf946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89b3c4a1 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.IPC.ReceiveQueue
0 libsystem_kernel.dylib 0x00007fff8beca52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bec969f mach_msg + 55
2 com.apple.WebKit 0x00000001007ff8c6 IPC::Connection::sendOutgoingMessage(std::__1::unique_ptr<IPC::MessageEncoder, std::__1::default_delete<IPC::MessageEncoder> >) + 638
3 com.apple.WebKit 0x00000001007fad19 IPC::Connection::sendOutgoingMessages() + 139
4 com.apple.WebKit 0x000000010098ae29 ___ZN9WorkQueue8dispatchENSt3__18functionIFvvEEE_block_invoke + 23
5 libdispatch.dylib 0x00007fff90210323 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff9020bc13 _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9020f365 _dispatch_queue_drain + 1100
8 libdispatch.dylib 0x00007fff90210ecc _dispatch_queue_invoke + 202
9 libdispatch.dylib 0x00007fff9020e6b7 _dispatch_root_queue_drain + 463
10 libdispatch.dylib 0x00007fff9021cfe4 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff89b3e6cb _pthread_wqthread + 729
12 libsystem_pthread.dylib 0x00007fff89b3c4a1 start_wqthread + 13
Thread 12:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff8beca52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bec969f mach_msg + 55
2 com.apple.framework.IOKit 0x00007fff9399923a io_connect_method + 381
3 com.apple.framework.IOKit 0x00007fff9393d216 IOConnectCallMethod + 265
4 com.apple.IOSurface 0x00007fff90bdbc30 IOSurfaceClientRelease + 158
5 com.apple.IOSurface 0x00007fff90bde0a0 ioSurfaceFinalize + 18
6 com.apple.CoreFoundation 0x00007fff922cca0e CFRelease + 526
7 GLEngine 0x00007fff9293fbc0 gleFreeTextureObject + 251
8 GLEngine 0x00007fff9290de7f gleUnbindDeleteHashNamesAndObjects + 212
9 GLEngine 0x00007fff9280c766 glDeleteTextures_Exec + 749
10 com.apple.QuartzCore 0x00007fff8d1d48a3 CA::(anonymous namespace)::AsyncDeletion::callback(void*) + 71
11 libdispatch.dylib 0x00007fff9020bc13 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff9020e88f _dispatch_root_queue_drain + 935
13 libdispatch.dylib 0x00007fff9021cfe4 _dispatch_worker_thread3 + 91
14 libsystem_pthread.dylib 0x00007fff89b3e6cb _pthread_wqthread + 729
15 libsystem_pthread.dylib 0x00007fff89b3c4a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8bed0216 kevent + 10
1 libsystem_info.dylib 0x00007fff9593add2 mdns_addrinfo + 525
2 libsystem_info.dylib 0x00007fff9593ab85 search_addrinfo + 179
3 libsystem_info.dylib 0x00007fff9593a8da si_addrinfo + 1395
4 libsystem_info.dylib 0x00007fff9593a2c3 getaddrinfo + 179
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a251d unuse_netscape_plugin_Plugin + 123821
6 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a29c4 unuse_netscape_plugin_Plugin + 125012
7 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a0301 unuse_netscape_plugin_Plugin + 115089
8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
9 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
10 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
11 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
12 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
13 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8bed0216 kevent + 10
1 libsystem_info.dylib 0x00007fff9593add2 mdns_addrinfo + 525
2 libsystem_info.dylib 0x00007fff9593ab85 search_addrinfo + 179
3 libsystem_info.dylib 0x00007fff9593a8da si_addrinfo + 1395
4 libsystem_info.dylib 0x00007fff9593a2c3 getaddrinfo + 179
5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a251d unuse_netscape_plugin_Plugin + 123821
6 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a29c4 unuse_netscape_plugin_Plugin + 125012
7 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077a0301 unuse_netscape_plugin_Plugin + 115089
8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010779239d unuse_netscape_plugin_Plugin + 57901
9 com.macromedia.FlashPlayer-10.6.plugin 0x00000001077923e2 unuse_netscape_plugin_Plugin + 57970
10 com.macromedia.FlashPlayer-10.6.plugin 0x0000000107792127 unuse_netscape_plugin_Plugin + 57271
11 libsystem_pthread.dylib 0x00007fff89b3e2fc _pthread_body + 131
12 libsystem_pthread.dylib 0x00007fff89b3e279 _pthread_start + 176
13 libsystem_pthread.dylib 0x00007fff89b3c4b1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8becf946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89b3c4a1 start_wqthread + 13
Thread 16:: Dispatch queue: com.apple.IPC.ReceiveQueue
0 libsystem_kernel.dylib 0x00007fff8bed022e kevent64 + 10
1 libdispatch.dylib 0x00007fff9020dba3 _dispatch_mgr_wakeup + 34
2 libdispatch.dylib 0x00007fff9021c3e3 _dispatch_queue_wakeup_with_qos_slow + 30
3 libdispatch.dylib 0x00007fff9021c5f8 _dispatch_queue_wakeup_with_qos_slow + 563
4 libdispatch.dylib 0x00007fff9020da8e _dispatch_resume_slow + 14
5 com.apple.WebKit 0x00000001007ff60f ___ZN3IPC10Connection4openEv_block_invoke + 22
6 libdispatch.dylib 0x00007fff90210323 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff9020bc13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9020f365 _dispatch_queue_drain + 1100
9 libdispatch.dylib 0x00007fff90210ecc _dispatch_queue_invoke + 202
10 libdispatch.dylib 0x00007fff9020e6b7 _dispatch_root_queue_drain + 463
11 libdispatch.dylib 0x00007fff9021cfe4 _dispatch_worker_thread3 + 91
12 libsystem_pthread.dylib 0x00007fff89b3e6cb _pthread_wqthread + 729
13 libsystem_pthread.dylib 0x00007fff89b3c4a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000109408000 rbx: 0x00000001095a3040 rcx: 0x0000000000000000 rdx: 0x0000000000000001
rdi: 0x00000001095a3040 rsi: 0x0000000108b34048 rbp: 0x00007fff5f4c7e80 rsp: 0x00007fff5f4c7e50
r8: 0x00007fff5f4c7c10 r9: 0x00007fff77a80300 r10: 0x00007fcae9514ef0 r11: 0x00007fff79578570
r12: 0x00000001095a3040 r13: 0x0000000108b53000 r14: 0x0000000108b53000 r15: 0x0000000108b34040
rip: 0x00000001073d9f65 rfl: 0x0000000000010206 cr2: 0x00000001094088d8
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100736000 - 0x100736ffb com.apple.WebKit.Plugin.64 (10600 - 10600.2.5) <635F5E0D-24B6-3CEF-AE16-1D0F2EC8F36E> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
0x10073b000 - 0x10073bfff PluginProcessShim.dylib (7600.2.5) <96431B57-6CCE-3A66-A83C-A33620F51124> /System/Library/StagedFrameworks/Safari/WebKit.framework/PluginProcess.app/Cont ents/MacOS/PluginProcessShim.dylib
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0x7fff912b4000 - 0x7fff912b5ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff912b6000 - 0x7fff912b9ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff912ba000 - 0x7fff912defef libJPEG.dylib (1231) <3F87A0CA-14FA-3034-A332-DD57A092B08F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff912df000 - 0x7fff912e7fff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff913bb000 - 0x7fff913ceff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane. Test. -
After migrating to new Macbook Pro, Photoshop and Bridge constantly Version Cue Crash
I just upgraded to the new MacBook Pro and CS4 crashes any time I try to open a file. "Fatal error - missing component /Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework" I've read that the best thing to do for that error is to uninstall and reinstall, but my new machine does not have an optical drive, so my old disks don't help much. Also, I bought CS4 during a limited offer for upgrades to CS1, so I had to call technical support to get it activated, so even if I did manage to reinstall (perhaps by copying my install disks to a USB drive?) I'm expecting to have trouble with reactivating. Any advice before I start tinkering?
Thanks! I deactivated it from both the old and new computers, followed the instructions here to copy the install files and it all just worked.
Strangely enough, it did not ask me to reactivate after reinstalling. It's just working. It doesn't seem to be upadating properly (I run update, and it comes up with the same 9 updates I just downloaded and applied) but I'll probably be upgrading to CS6 or creative cloud before year's end, so this will do for now.
Thanks again!
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