New Macbook Pro Retina continually re-starting when lid is closed - Kernal Panic included

Hello,
I called 800-MYAPPLE for tech support but they were not able to help me at all, hoping someone here can help.  My new MacBook Pro Retina has been continually re-starting when the lid is closed.  It does not happen every time, may 20% of the time.  I am running Windows 8 on Boot Camp if that piece of information is important.  Here is the latest kernal panic from the log:
Interval Since Last Panic Report:  3662 sec
Panics Since Last Report:          2
Anonymous UUID:                    C579BA9D-B391-837E-352E-D84AB3A969F9
Fri Sep 13 07:42:57 2013
panic(cpu 6 caller 0xffffff8009eb8655): Kernel trap at 0xffffff7f8b1374f4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001f, CR3: 0x000000000c8ab000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff802027e600, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000200
RSP: 0xffffff8131f6ba40, RBP: 0xffffff8131f6ba70, RSI: 0x00000000000001ff, RDI: 0x0000000000000001
R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x0000000000000001, R11: 0x0000000000000000
R12: 0xffffff801e7b9001, R13: 0xffffff8131f6bba0, R14: 0x0000000000000000, R15: 0xffffff801e7b9000
RFL: 0x0000000000010246, RIP: 0xffffff7f8b1374f4, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x000000000000001f, Error code: 0x0000000000000002, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8131f6b6e0 : 0xffffff8009e1d626
0xffffff8131f6b750 : 0xffffff8009eb8655
0xffffff8131f6b920 : 0xffffff8009ece17d
0xffffff8131f6b940 : 0xffffff7f8b1374f4
0xffffff8131f6ba70 : 0xffffff7f8b13e8e5
0xffffff8131f6bc40 : 0xffffff7f8b118c03
0xffffff8131f6bce0 : 0xffffff7f8b13ab16
0xffffff8131f6bd10 : 0xffffff7f8b0e8420
0xffffff8131f6bd50 : 0xffffff7f8b103536
0xffffff8131f6bd70 : 0xffffff7f8b0e1abd
0xffffff8131f6be30 : 0xffffff800a24907a
0xffffff8131f6be90 : 0xffffff7f8b0e3328
0xffffff8131f6bec0 : 0xffffff800a23c5a6
0xffffff8131f6bf40 : 0xffffff800a237045
0xffffff8131f6bf60 : 0xffffff8009e3e25e
0xffffff8131f6bfb0 : 0xffffff8009eb3137
      Kernel Extensions in backtrace:
         com.apple.iokit.AppleBluetoothHCIControllerUSBTransport(4.1.4f2)[EB81C577-517C- 3F19-BD03-A037B8DC1699]@0xffffff7f8b0da000->0xffffff7f8b101fff
            dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f8ac7a000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8af92000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8a446000
         com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport(4.1.4f2)[95445C14-13 1B-37D8-B6DE-2161643706A0]@0xffffff7f8b102000->0xffffff7f8b111fff
            dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f8ac7a000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8af92000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8a446000
            dependency: com.apple.iokit.AppleBluetoothHCIControllerUSBTransport(4.1.4f2)[EB81C577-517C- 3F19-BD03-A037B8DC1699]@0xffffff7f8b0da000
         com.apple.iokit.IOBluetoothFamily(4.1.4f2)[DDCDB040-B00B-3133-A379-7D8B0DAFA4E8 ]@0xffffff7f8b115000->0xffffff7f8b1b8fff
            dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f8ac7a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000009c00000
Kernel text base: 0xffffff8009e00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 42069308095
last loaded kext at 5230813723: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f8be68000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
com.apple.filesystems.autofs          3.0
com.apple.driver.AGPM          100.12.87
com.apple.driver.ApplePlatformEnabler          2.0.6d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.filesystems.ntfs          3.10
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.GeForce          8.1.2
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleIntelHD4000Graphics          8.1.2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.nvidia.NVDAStartup          8.1.2
com.apple.iokit.IOBluetoothUSBDFU          4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.driver.AppleMikeyDriver          2.3.7fc4
com.apple.driver.AppleIntelFramebufferCapri          8.1.2
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleMuxControl          3.4.5
com.apple.driver.AppleBacklight          170.2.5
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.AppleUSBTCButtons          237.1
com.apple.driver.AppleUSBTCKeyEventDriver          237.1
com.apple.driver.AppleUSBTCKeyboard          237.1
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleSDXC          1.4.2
com.apple.iokit.AppleBCM5701Ethernet          3.6.1b4
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.driver.AppleAHCIPort          2.5.2
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleUSBXHCI          5.6.0
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.nvidia.gk100hal          8.1.2
com.apple.NVDAResman          8.1.2
com.apple.iokit.IOAcceleratorFamily          74.5.1
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.4f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleUSBMultitouch          237.3
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.driver.AppleThunderboltNHI          1.7.8
com.apple.iokit.IOThunderboltFamily          2.4.0
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IO80211Family          530.4
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IOUSBFamily          5.6.0
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
USB Device: composite_device, apple_vendor_id, 0x820b, 0x1d181200 / 7
USB Device: composite_device, apple_vendor_id, 0x820a, 0x1d181100 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

I suspect some sort of hardware issue, run through this list of fixes and evaluations
..Step by Step to fix your Mac
Backup your data first, not to just TimeMachine as it has been know to fail to properly restore.
Most commonly used backup methods

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    Q2. What are the best practices for battery use and sleep? My iMac is on all the time and only the display sleeps. I hear it's not best for the lifetime of the MacBook Pro to leave it connected all the time. Yet I need to run my daily CCC (Carbon Copy Clone) complete bootable backup, which runs at 3:30 am every day. So it seems I need to keep it plugged in all the time. Any suggestions here, regarding both battery charging and also turning it off vs putting it to sleep vs power nap vs leaving it running all the time like I do with my iMac?
    Q3. Is the "put hard disk to sleep when possible" meaningful at all for SSD?
    Q4. Is there a sleep indicator when the lid is closed? I didn't notice any.
    Q5. I notice I can view my iMac's music and TV library and everything plays instantly. That’s just wireless right? Because I have sharing turned on on my iMac I suppose. It seems as fast as if it were on my MacBook Pro though.
    Q6. A strategy question: I wonder if I should migrate from Time Machine and carry along years of garbage and wasted disk space, or just install and move things as needed. I'm tempted to do the latter and start afresh. Especially since a lot of stuff is in the cloud already: Evernote, Dropbox, etc. Initial installation of some apps, like Parallels Desktop and Office might take some time, but I bet I would save a huge amount of disk  space.  Yet the Migration tool which uses Time Machine is supposed to be good.
    I guess that's it for now.
    Thanks,
    Doug

    hands4 wrote:
    Q6 (Migrate using Time Machine?)
    If you don't want to automatically bring over everything, I would use CCC to clone the old system drive and then use that clone to drag the wanted files onto the new machine.  I would treat that CCC clone as a read-only archive until you were sure there are no additional files you want to migrate.
    I use a combination of CCC and Time Machine to backup my Mac.  CCC provides the reliability of simplicity and quick booting should the internal drive fail.  Time Machine's incremental backups have saved my bacon several times when a file "disapeared" or I saved a modificaton that I needed to reverse.  However the complexity of Time Machine during full restores can be a problem.  I have had Time Machine full restores fail at which time I was very happy I had a second backup to fall back on.   It is prudent to maintain more than one backup.
    I agree completely about using the combination of CCC and Time Machine and it sounds like you and I use it the exact same way, and for the exact same reason. I hae also had Time Machine full restores fail (particularly with Apple Mail) and was very glad to also have the CCC backup.
    The only thing I'm concerned about is making sure I grab everything I need for particular applications. For example, I'm not quite sure what all needs to be copied over from CCC to the new computer for Office 2008, which I am still running. It might be easier in that case to re-install certain software.
    Thanks,
    Doug

  • Can I bring files from a NTFS formatted external hard drive (from Windows XP 32 bit desktop) to my new macbook pro retina?

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  • New Macbook Pro Retina has capacity of 120.47GB??

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  • Does the battery charging in the macbook pro retina automatically cut off when the battery is fully charged?

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