New Macbook Pro Wifi Problem.

Hi everyone,
I just recently bought a macbook pro. The same night I bought it, I started to notice that I would get disconnected everytime I go to certain websites, download something, etc. I would then be disconnected for about 5-10 minutes and then the Wifi would start working again. Whenever I got disconnected, all other devices on the network did as well. ( There is one other laptop and 2 iPhones that use the wireless connection, but not always at the same time.)
The reason I am posting here, however, is because the wireless connection always worked fairly well before I purchased and began using the Macbook.
My router is a Netgear WGT624 v3. While connected to an ethernet cable, it works fine. But when I'm upstairs I get disconnected very frequently. I realize that there are multiple threads concerning people getting disconnected with Macbook Pro, so I wanted to ask if there was a possible solution.
I always have a good connection and signal when I am connected as well. Any help is greatly appreciated.
-Kyl

Firmware update did the trick it seems. I feel dumb, should have known , thanks for your help.

Similar Messages

New MacBook Pro Wifi Problem Wap2

i have a problem with a new penryn macbook pro where it will not join my network if its in wap2 security mode and it will join no problem under wap mode, what is the issue here? anyone else experiencing this problem? I know i can live with Wap mode but wap2 is much more secure.
My router is a DIR-615 > Wireless N Router from Dlink.
Im using the latest base model macbook pro.

Peter Di Arcangelo wrote:
i have a problem with a new penryn macbook pro where it will not join my network if its in wap2 security mode and it will join no problem under wap mode, what is the issue here? anyone else experiencing this problem? I know i can live with Wap mode but wap2 is much more secure.
My router is a DIR-615 > Wireless N Router from Dlink.
Im using the latest base model macbook pro.
I also used the same router and ran into the same issue. I had to turn off my airport and turn it back on to get it to recognize and join the network.
When I upgraded my DSL service, I was given a 2Wire modem/router, I enabled WPA2 on it and surprisingly have had zero issues logging on with airport.
Thus, I think it may be a D-link issue not playing nice with Airport, IMO.

IPhone new MacBook Pro syncing problem

I asked this question in the iTunes section but got no response, so I thought I'd try here. Any suggestions?
I recently purchased a new MacBook Pro and finally got my itunes library transferred. I went to sync my iPhone, but it says that there are some songs that won't download because my computer wasn't authorized. So I did the authorization and it said it was already authorized. I finally noticed that the login email was an old, old email address. What do I do now? I didn't have this problem in my old MacBook Pro, and I don't have that old email's password. Any ideas?

You're welcome.
You can change your account info including the email address per this link.
http://support.apple.com/kb/HT1918
But you must know the password for your iTunes account which can be different from the password used with the email account/address used as the user name for your iTunes account. You don't need to be using the email account/address to reset or change the password for your iTunes account to change other info, but you must know the answers to the security questions chosen when you first created your iTunes account with the chosen email address.
This is done with this link which you must do first. Just follow the prompts.
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

Strange macbook pro wifi problems - selective wifi disconnection

I have 3 macbook pros, two iphones and an apple TV. My primary macbook pro has some very unusual wifi problems that are hard to pin down. It frequently disconnects and reconnects itself to the internet constantly throughout the day. I've been testing it in various ways and today I noticed the strangest anomaly by far.
While working today, my primary macbook pro could not connect to the internet through any of the 3 browsers I use. Airport Utility said the internet was down (internet icon was amber, airport icon was green). However during this disconnection, my p2p application (Soulseek) experienced no disruption of service and continued to download files. I opened my second macbook pro and strangely enough, the 2nd mac was able to connect to the internet through browsers without issue, and the airport utility on the 2nd macbook pro said the internet was connected. My Apple TV was connected too as well as my iPhone.
It is often difficult for me to troubleshoot network problems because there are so many variables (ISP, airport assembly, airport base station, OSX, airport utility, modem) but I guess in this particular instance, it seems clear that the problem has something to do with my macbook pro.
My primary macbook has always had wifi problems (and honestly, my last macbook--the one that actually worked today!--had similar issues back when it was my primary laptop). Last week, my primary macbook pro had the topcase, display and logic board replaced by Apple. When it came back, it had the same wifi connectivity issues it always had. Often, a restart will be a very temporary fix, but not always.
I am at a complete loss for what could be causing these lapses in service. In fact, right now as I was trying to access these forums, I could not even get my primary macbook to open the Apple Support Site on any browser. Every other website would open, except Apple Support. I opened my 2nd laptop and it opened Apple Support just fine. After 15 minutes, my primary laptop finally opened up an Apple support page in Firefox.
It is really hard to diagnose the problem. I find that Airport Utility has been so pared down and streamlined to the point that it is worthless. It is basically a blank window with 2 application logos inside. It looks very simple and user friendly until it has a problem, and then it tells me to do something very technical without an explanation for the layman (such as assigning DNS servers or putting the airport in Bridge mode). I always follow Airport Utility's advice, but I still have odd problems. I am often confused as to whether I should use Airport Utility or the Network button in System Preferences. They have the same options, but they're arranged under tabs with different titles.
Anyway, does anyone recognize these macbook pro wifi connectivity problems? Constant wifi disconnection on one machine (while all others experience no connection problems) coupled with instances of selective disconnection (like browsers not connecting while p2p is able to connect or browser connecting to some sites but not all?)
Thanks for any help or guidance
PRIMARY MACBOOK PRO
2014 Retina Macbook Pro 15" OSX 10.9.4
AirPort Utility 6.3.2
AirPort Express 7.6.4
SECONDARY MACBOOK PRO
2013 non-Retina 15" OSX 10.9.4
Airport Utility 6.3.2
AirPort Express 7.6.4

Same exact issue here. It happened once when I updated to Mavericks 10.9.2. It just happened again last night and I can't seem to fix it.
I tried all sorts of things like deleting the SystemConfiguration folder, PRAM, SMC, DNS flush, etc. Nothing helped. As I recall, the last time it happened it mysteriously fixed itself after a day or two.
Very weird problem. I have been troubleshooting computers my whole life but this one is tough to figure out. Other machines in the house connect up just fine.

New macbook pro battery problems

I just got a new macbook pro 15" with the 2.2ghz i7 processor. On a full charge the battery indicator says I only get 3 - 4 hours of battery life. Is this normal? I thought it's supposed to get up to 7 hours of charge. It says 3.5 hrs of battery life after a full charge with just the web browser running. Anyone else get longer battery life?

MacBookPro 15" 2.3ghz i7, same problem with battery showing full carge 3.5 hrs life using only Safari and screen 2/3 backlighting. Not all: using Skype in videocall battery life reduced in 40min and fun is running crazy speed.
I had exactly the same problem 2 month ago with a same machine also freezing every 15 min for heat. Apple replaced my Mac in full warranty but now, with the new one, fun is running too much to the detriment of battery.
Apple Call center helpd me to reset all cache, permission, check disk and any small detail trying to fix the bag but without results.

New Macbook Pro Wifi connection issues

I just bought a new Macbook Pro. When I try to connect to my wireless router I get a "Connection Timed out" message. It won't connect. In order to connect I have to go to Network Preferences and Select "Diagnostic". After following the steps I can type in my password. It says the password is "invalid" though I know it is correct and then it connects anyway.! I must go through this process everytime to log on. Very annoying. Any solutions?

After taking it in to the tech department, I gave up on them and opened it myself. Re-seated the connection from the Superdrive to the main board, and it works fine.

Late 2008 Macbook Pro WIFI problems

Hi Guys - got a 3 week old Macbook pro - gave my old Acer to the dog - but will now have to try and get it back because I'm having all sorts of problems with the WIFI connection - sometimes it works - sometimes it doesn't - there doesn't seem to be any reason for it failing - my Netgear router is working fine (I've built a Multimedia network with 8 of these Netgear routers so I know when they are working correctly) - I've tried all the usual things - switching off, renewing the IP address, typing a manual IP address, etc etc - nothing works - then he-presto - every thing's back again - one thing I have noticed is that even when you are connected to your router and have a good strong connection the Airport device seems to be still scanning for routers - is this because the signal level has dropped, or is it something built into the firmware. Once locked on does the system know that this is the station you want to stay locked onto even though there maybe a stronger signal close by, even on the same channel
Obviously there is a serious problem with the system as so many people have highlighted, I just want to keep the discussion going and hopefully Apple will get their act together - this is my first Mac - not a good experience for a convert, although every thing else is fine - Now to the dog, don't think this is going to be easy as he's found the doggytube website

One thing to try is making the network "G Only" instead of mixed. I have found that the "N" networks are still really flaky. I ran into this today with a brand new linksys router. It would connect but could not get DNS to save its life. Switched the linksys to "G only" network and the problem went away.

Setup Assistant New Macbook Pro Transfer Problem

Hello, I am trying to transfer the contents of my old 2008 Macbook Pro to a new 2013 Macbook Pro Retina with Mavericks. I have updated all of the software on the old one and it is running Mavericks. I can either connect them directly through ethernet (Thunderbolt to ethernet adapter for new one), or over Wifi. I have tried both and neither seem to work. When I go through Setup Assisttant on the new one, it recognizes the computer name old the old one. The old computer also had an HDD and Solid Slate Drive installed, and I want to transfer the HDD only. When I go through Migration Assistant on the old one, it stays on the searching for other computers screen, not recognizing the new computer. If I click continue on the new one to transfer from the computer name, it stays on checking the computer while the other one keeps searching. What can I do to transfer the dtata and settings to my new computer? I have heard the best way is with the one shot at Setup Assistant at the beginning. Your help is greatly appreciated.

Call Apple tech support. You have a warranty remember?

2012 Retina Macbook Pro WiFi problem

I have a 2012 Macbook Pro with Retina display that's been upgraded to Mountain Lion. It is having WiFi connection issues.
Specifically,
1. Upon startup it will not find the network. I have to turn off the wifi and turn it back on to have it find the network. Annoying. It used to happen only intermittently; now it happens every start up. It's getting worse.
2. It will randomly every few hours drop the wifi connection, requiring me to turn off the wifi and turn it back on.
I've tried the one fix people on here suggested: deleting the wifi network profile I use and putting it back in.
Didn't make a difference.
Has anyone found a better fix?
I'm disappointed that Apple released this version of OS with such a glaring problem. A laptop without a reliable wifi connection is a complete waste of money.

Happening to me too. Macbook Pro Retina Display with Mountain Lion. I'm experience occassional drops while actively working on my Macbook that requires me to turn off Wireless and turn it back on to get a connection. I've noticed this twice in two days.
I'm had my Macbook for about a week and immediately installed Mountain Lion, so I don't have a previous version to compare with. I could turn off Bluetooth at the moment, because I'm not using any Bluetooth devices, but it is likely I will be getting a bluetooth device in the future, then this workaround won't be useful.
I hope Apple can come up with a software patch?

Buyer alert: New MacBook Pro 17" Problems Pr

I just bought a 17" MacBook Pro, 2.53 Ghz, i5... and the left speaker vibrates with certain frequencies, such as the Submarine system alert or various songs. This occurs even with the volume turned down low, so it could even be a wiring issue. So I returned the unit for a replacement, and the new one has the same problem. So this one's going back to the store as well, and I'll get my old one repaired.
I also noticed on the second MacBook Pro that the "5" key, when backlit, is twice as bright as the rest of the keys! This has been reported by other users on some but not all unibody models. The first one I bought did not have this. It's fairly annoying since it always catches your eye.
There was also a difference in the touch pad of the second unit; it doesn't spring up as quickly, giving it the sensation of sticking, though it wasn't.
Anyway... very disappointed that the most expensive laptop on the planet has such basic design flaws. I'll hang onto my money, thanks.

Update on the problems.....
(a) According to Apple it's a 10.6.3 problem and the engineers are working on a solution to come out in 10.6.4 - VERY annoying.
(b) The FireWire Port on my new MBP wasnt putting out enough power to power the FW unit...... I have had to buy a AC adapter for it and power it that way..... working fine now...... I wonder if they changed the power out in the new MBPs for the FW port.
Thanks to the previous replys, and no I havent got it paired with my other mac.
Sounds like the same problem as Dirk is describing.....

Brand new Macbook pro login problem after migration

I just bought a new Mac Book Pro, and decided to migrate my documents and applications too it - but did not tick network passwords.
On finishing the migration it is asking me for the login to my account.
Actually I bought this for a friend, and was frustrated to see it ask for my password, but it is asking for an old one, which I have forgotten. Then it asked me for the Master Password that I remembered, but it still will not let me type in a new password.
Extremely frustrating since I bought it this afternoon.
Can you help me - or will I have to return to the shop tomorrow?

[Boot the installation DVD, and change the password from there (HT1274)|http://support.apple.com/kb/ht1274]

IBook G4 migration to new MacBook Pro

We are replacing my wife's old iBook G4 (OS X 10.5.8 with Power PC processor) with a new MacBook Pro. Some questions:
1. Is migration of the her files (especially her MS Office files, Thunderbird email files, and Firefox bookmarks), compatible software, preferences and info from the old iBook to the new MacBook Pro a problem?
2. Are there any software issues other than probable incompatibility from Power PC versions to Intel versions?
3. Is migration something I can do at home (as I have from an older MacBook Pro to my new one: connect the two with an ethernet cable and choose "migrate") or should we spend the $99.00 and 2-3 days without a computer and let the Apple Store do it (because of concerns about the Power PC processor to the Intel processor)?
4. She's been using an old version of Extensis Suitcase (X1) as her font management program. Is this a potential problem? (FYI, I use Suitcase Fusion 2)
5. The new computer will have Mountain Lion and I use Lion. Are there significant differences between the two that we should be aware of in advance?
I realize that most of her old software won't be compatible, and, for example, I already have a multiple license version of MS Office 2011 to replace her old version of Office which I know is incompatible. My greater concern again is the potential for any data loss (especially her MS Office files, Thunderbird email files, and Firefox bookmarks) if I do the migration instead of having Apple Store do it...and yes, I'll back up everything on her old computer in either case!
Thanks in advance for any replies, and I sincerely apologize for the long post!

" I assume that means the purchase of a different Firewire cable is necessary?"
Use six-pin (FireWire 400) to eight-pin (FireWire 800) FireWire cable

Strange wifi problem on a brand-new MacBook Pro

Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
So, last sunday I bought a brand new 13" MacBookPro with 2.8g i7 processor and 10.7.2 OS (I can't update to 10.7.4 because System Update tells me the download has been tampered with or corrupted after I waited 2 hours for it to finish, but I'm trying a direct download from the website). Here's the exact product: http://www.amazon.com/Apple-MacBook-MD314LL-13-3-Inch-VERSION/dp/B005CWIZ4O/ref= sr_1_5?ie=UTF8&qid=1340301247&sr=8-5&keywords=macbook+pro+13
Everything is all perfect except for a strange wifi problem. Note that the wifi does not turn-on or off, it doesn't disconnect after 'sleep', it doesn't get less speed, it doesn't constantly leave a preferred connection (once I chose my home wifi it always connects to it no problem). The wifi bar is always full. What is wrong is that the internet is kinda 'glitchy'. The best metaphor I can think of is that it's like a car that has to be pushed down the road before the engine can start. Please, bear with me because this is kinda hard to explain and I'm not good at tech lingos.
One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
So I tried to see how it does with downloading using iGetter. Fortunately I also have a Macbook (white-plastic casing one) and my brother has an old 2006 MacbookPro so I can compare. With those two older Apples iGetter starts receiving data in less than 8 seconds after I click Start, while my brand-new Macbook Pro can take up to 15-20 seconds, sometimes it doesn't even start at all and I have to re-click the start button. But once the download actually starts (on my new MacBook Pro), it downloads like normal, it doesn't stop and the speed is also as good as I can get. Strange huh? Hence, like a car that has to be pushed before the engine starts.
I also tried 'speed testing' from a website with all 3 laptops. On my old MacBook and my brother's MacBook pro, once I click 'begin test' it takes only a couple of seconds of 'ping' before the download/upload speed measurements start, but with my new MacBook Pro (just like with iGetter) it takes up to almost a minute before the measurements start, sometimes it won't start at all and I have to re-start the test.
Well, thanks for reading. And hope you can help me shed some light into this. Because it is really preventing me from really enjoying my new MacBook Pro. And if this is most likely a hardware problem, I'd better get back to the store and try to get it replace or something while it's only been 5 days. *cheers*

Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
mark75090, I've tried resetting the router when I first noticed te problem, didn't work though. I've checked my new MacBook's wi-fi (option+click wifi bar) and it says 'PHY Mode: 802.11g', so does my MacBook and the old MacBook Pro. I don't know what those mean though, and I don't know whether or not my router is an N., can you tell me more please.. I have tried with the other two turned off, and only the new MacBook using the wi-fi but the problem persists. I have also tried connecting directly to the router, but as I described, the problem is too subtle for me to notice the difference.
Also, if I create a brand new Wi-Fi connection in network preferences and connect to my router through the new Wi-Fi profile, the problem seems to be gone for an hour or so, then it always comes back though. I have also just finally installed 10.7.4, but it doesn't help either.

I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?

I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?

What kind of wireless router are you using? more importantly which protocol are you connecting with? Are you and wife connecting using the 2.4Ghz band? or do you have a dual band router that offers the 5GHZ band? Are you both connecting vie 802.11 a/b/g or n?
The best thing to do is to go into SYSTEM PREFERENCES and select NETWORK, then select AIRPORT and click on the ADVANCED button.
Under the AirPort tab you should delete all the preferred networks and only add back in your network with the proper security settings and passwords.
If you hold down the option key on your keyboard while clicking on the airport icon at the top on your macbook pro. you'll seesome data that will tell you what band and mode you're connecting at, as well as in an indication of signal strength (RSSI) if you write down and post back that information it'll tell us what's going on.

I have a problem with my wifi on my new MacBook Pro.

I but the new MacBook Pro retina display and I have a big problem with my wifi connection. I really got know what to do anymore, I try every sing.
How can you help me?????
Tom

hey mate i used to have the same problem and i got computers maintenance guys out to fix it in the end and all it was, was the router.. got a new one and it was all good after that! i think some routers just arent compatible for some reason or another.

New Macbook Pro Wifi Problem.

Similar Messages

Maybe you are looking for