New macbook pro with magic mouse connection problems

Just bought a new Macbook Pro with a new magic mouse, the device won't connect via bluebooth, I always get two messages "the device does not have the proper requirements" or something like that and "there was an error connecting".

see if anything in this article helps if you haven't read it already: http://support.apple.com/kb/TS3048

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    A Brand new 17" MBP Intel Core Duo 2.6 with latest Leopard OS and all updates installed unable to find (devices) ie: my existing older Airport Express (pre "n") - but my iPod Touch can.
    Using the iPod I can connect to the Airport Express network and surf web easily. The MBP can't find it. So I know the connection is good and the problem is with the MBP.
    I have tried to resolve various ways - all of which I've found here in the forums (except the last):
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    • Connected Ethernet cable from AX to Laptop, Airport Utility found it this way once, I configured it and again, could not be found after restart. Tried again, Airport Utility could not find it.
    • Removal of Network Prefs from Library and restart (they rebuild automatically)
    • Safe start and restart
    • Banged AX on table
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    Thank you.

    Just got off the phone with Mac Tech Support.
    Here's the fix:
    1. Connect your Airport Express to the Mac via an ethernet cable (after a hard reset)
    2. In Airport Utility, double click the AX icon
    3. Select "wireless"
    4. Change channel from "automatic" to 10 (auto always sets to 13)
    5. Go through the other panes and untick any boxes that have "over WAN" in them.
    6. Name your network
    7. Create and enter a network password
    8. Update settings
    9. Click on airport icon in your menu bar, select your network
    10. Open Safari and see if you're online.
    The problem I'm told has to do with so many other things (phones, microwaves etc.) hogging Ch. 13 space. If you still have issues, try a a different channel until you find one that works.
    Also, you don't really need to rename your Device (AX) just your network so it's recognizable.
    Good luck out there.

  • Can anyone tell me why I can not connect my Blackberry or my iPhone to my new Macbook pro? I had no problem with my old Macbook.

    Can anyone tell me why I can not connect my Blackberry or my iPhone to my new Macbook pro? I had no problem with my old Macbook.

    What type of headphones were you using? I have a set of Microssft headsets, with the built-in mic and connected via USB, and have no problems.
    Clinton

  • I can no longer shoot directly into phaseone software since i use my new macbook pro with retina display. pictures are not transfered from the camera into captureone. anyone else with this problem? any solutions?

    i can no longer shoot directly into phaseone software - neihter version 6 or 7 - since i use my new macbook pro with retina display. pictures are not transfered from the camera into captureone. anyone else with this problem? any solutions?

    My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
    Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
    And edit your mouse settings to do what you want it to do.
    Secondly, this is not the place to vent. If you have a complaint, there is:
    http://www.apple.com/feedback/
    or http://www.apple.com/contact/
    We are just end users here helping other end users.
    Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
    Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
    Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
    Good luck!

  • Can't install HP Color LaserJet 2600n to my new macbook pro with Yosemite ? Message error : "Can't download the software because of a network problem."

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    I tried to install the software via the HP website. It's not working.
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  • Connect my new Macbook Pro with Mountain Lion to my HP PhotoSmart B210

    How can I connect my new MacBook Pro with Mountain Lion to my hp b210 printer?  My printer is about 1.5 years old and works wirelessly just fine with my PC.  I just switched to mac.  The printer is supposed to be airprint compatible according to HP.  HP has no software drivers for me to download.  Instead they say to use Mac Software Update to get the software.  However, there are no updates when I try that.  I have tried adding the printer manually using it's IP address and can print a test page, but when I try to print using an application on the Mac it cannot find the printer or says the printer is in use.  Help!!!

    Are you sure it has no usb port?
    http://h10010.www1.hp.com/wwpc/us/en/sm/WF06a/18972-18972-238444-421635-410635-4 021933.html?dnr=1
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    The usb cable you need looks like:

  • I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

    I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
    ******A true apple fan********

    Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
    Bebers5

  • I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing.  There is a check box selecting "picture" which has been checked - but no picture.  This worked fine on OS10.7.5.  Problem??

    I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing.  There is a check box selecting "picture" which has been checked - but no picture.  This worked fine on OS10.7.5.  Problem??

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • Having problem with spinning ball using final cut pro x with new macbook pro with retina screen

    Having problem with spinning ball using final cut pro x with new macbook pro with retina screen

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  • Installing Windows XP on a new MacBook Pro with Retina Display.

    I just purchased a new MacBook Pro with Retina display and need to install Windows XP on it so that I may run 3 Windows programs.  I have watched a few videos on the internet on how to do this through Boot Camp Assistant, and it says at one point to use the driver CD from Mac to install the drivers.  I did not get any CD's with my new MacBook Pro.  I also saw on some of these boards that said Boot Camp does not support Windows XP.  The people at the Apple store said it can run Windows XP, so I have ordered an original version. 
    Question 1.  Does my MacBook Pro with Retina Display running OS X version 10.8.3 able to run Windows XP?
    Question 2.  How do I install the drivers?

    Would this work? And also, what is the VM I need?  Where do I get it?
    Microsoft Windows XP Pro - The Professional Choice
    Although replaced by Microsoft Windows Vista, Microsoft Windows XP Pro remains the most popular and widely used operating system in the world for business computer applications. While Microsoft Windows Vista does offer some cosmetic improvements and a few new features, nothing can beat Microsoft Windows XP when is comes to performance, stability and, in the case of older computers, speed.
    Windows XP Professional delivers a reliable foundation you can count on to keep your computer up and running when you need it most. Not only the operating system is more reliable, it also offers features that make it much faster and easier to recover from system problems. Windows XP Professional, the new standard in reliability and performance, is designed for businesses of all sizes, and for individuals who demand the most from their computing experience. With the ultimate communication and collaboration tools, advanced laptop support, remote access capabilities, and more, Windows XP Professional helps you be more productive. Prepare yourself for the most reliable, secure, and responsive Windows yet. Windows XP Professional gives you the freedom to focus on your business and your customers.
    Package Includes:
    Coa Sticker Activation Key
    DVD Disk
    This software is 100% genuine and will validate with Microsoft. The software is new sealed OEM.
    System Requirements:
    AMD Athlon 64, AMD Opteron, Intel Xeon with Intel EM64T support, Intel Pentium 4 with Intel EM64T support CPUs, Core2Duo, Core2Quad, Intel I7
    256 MB of RAM
    1.5 GB of available hard disk space
    Super VGA (800 x 600) or higher-resolution video adapter and monitor
    CD-ROM or DVD drive
    Keyboard and Microsoft Mouse or compatible pointing device
    64-bit Device Drivers
    Package Includes: A genuine COA, genuine software cd with Dell brand logo and Product Key for activation. Although this product has the Dell brand on the CD, the software installs as a full version on any system and will activate with Microsoft. This is a Full OEM Version for a clean installation. This is the full product and will load on computers that do not currently have Windows. Or, if the computer already has Windows, this version will install over your previous version and delete all files to become a brand new clean version. This product includes the Microsoft CD and Activation Product Key with COA. Boxes and manuals are not included. The manual is on the genuine disk.
    Model: ZAT-00124
    Manufactured by: Microsoft

  • My brand New Macbook Pro with Retina Display is slow.

    Just today I got a brand new Macbook Pro with the Retina Display. Last week I got the same one except the base model ($1300). Today I decided I wanted a much faster one with better storage so I decided to exchange it for the higher end model ($1500) with 8gb ram and 256gb ssd. When I went to speedtest.net, the results were really dissappointing. I got 65 ping, 15mbps for download speed, and 2mbps for upload speed. My previous new Macbook got a 13 ping, 20 mbps for download speed, and 6 mbps for upload speed. I've restarted my computer many times but got the same results (even with different browsers). Does anybody know why is this?

    Hi gluMoster,
    It's frustrating when laying out your hard earned cash on technology to find out that it just doesn't fix your issues. Fortunately it sounds to me that your issue is your network and/or internet service provider. The "speedtest" only checks your connectivity to various servers on the internet, and doesn't really test out your laptop.
    For a hardware(laptop/desktop) test I recommend geekbench which can be found at http://www.primatelabs.com/geekbench/ the tools here will test your machines processor and give you an idea of your hardwares speed.
    To remedy your problem I would first check your wireless router (I am assuming your laptop connects to the internet wirelessly) and see if it is atleast N capable. I see routers all the time that are B/G that get old and just can't deliver the speed that new and added network devices and websites require to function frictionless. If your router is an N or better yet an AC, then we'd need to look at your modem or your service provider. If you have ATT DSL, there have been reports, somewhat confirmed, that they are dialing down things on the DSL side in order to persuade their customers to move to Uverse, but you didn't hear that from me
    If your router is ok, and the modem too take your laptop and sit it relatively close to your wireless router/access point and run the speedtest again. It could be that some new piece of furniture, or maybe even cordless phone is blocking the wireless signal to where you use your laptop most.
    Best of luck,
    damon

  • My brand new Macbook PRO i5 can't connect to internet after sleep? It works fine after reboot.

    I have a brand new Macbook PRO with the latest OS and the latest EFI. I haven't installed any 3'rd party products except Moneywell for my private finances. After a couple of days it couldn't connect to internet after sleep. I run the network diag and it says the connection is OK. Log out/in doesn't help. I have to reboot everytime it wakes up after sleep. Any clue?
    br,
    DAVID

    I am having the exact same problem.  It started with 10.7, was fixed with 10.7.1, then came back again with 10.7.2.

  • What kind of longevity can I expect from the SSD in a new MacBook Pro with Retina Display?

    Hi all,
    I recently ordered a new MacBook Pro with the Retina Display. This will be both my first computer and my first Mac that uses a SSD as the primary storage device. As the title of this post suggests, what I would like to know is what sort of lifespan/longevity can I expect to get out of it? My current MacBook Pro was manufactured in 2007 and has a stock 160GB Fujitsu hard drive that has been fantastic for me over the past 4-5 years. It continues to run like a champ, and I would hope that a brand new SSD would be able to last at least that long. Given that the new retina MBPs cannot be upgraded or (easily) user-serviced, I am somewhat curious to know whether or not Apple's new proprietary SSD modules will give out/slow to a crawl before/after my new machine becomes completely obsolete. I have been searching for articles published within the past few months on whether or not the current crop of SSDs on the market are more reliable than those introduced a year or two ago, but alas, I haven't had much luck. Perhaps it is still too early to tell?
    I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.

    ARealMac(PPC)User wrote:
    ...I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.
    While I think your concern is legitimate (it was mine too), I think to some extent, how long they last will be up to you. The individual cells in the flash media in an SSD have limited life spans, and SSD controllers have a variety of techniques to spread that wear around evenly (wear leveling). That wear is exacerbated by the controller having to erase a whole block of data when even just one page needs to be changed, and if not all the data in the block is still valid, more data than necessary gets moved (write amplification). To provide some extra room for all this reshuffling of data, SSD manufacturers build in extra space that's inaccessible to the user (over-provisioning), but it typically runs about 7%. (This is a good discussion of the inner workings of all this)
    If you stuff your SSD full of files, so that there's very little room to do all this rearranging, I think you'll experience the slowdown you're concerned about. TRIM, which Apple's SSD's support, will help, but you can too. Allow plenty of free space on your SSD and perhaps partition it so that there is free space outside the partition (check this out to see what a difference it can make). You can't use it but the controller can as an extension of the built-in over-provisioning.
    You also mention that you "will most likely use it to record several tracks and store my growing library of songs and videos." Why not instead use an external SSD connected via USB 3.0 for storage? They're relatively cheap, very fast, and keep the space on your internal working drive free. A BootCamp partition would also take up space, so you might consider using Windows in a Virtual Machine instead. VMware Fusion or Parallels would be installed on the internal SSD but the virtual machine files could  go on the external.
    In any case, your data is more important than your SSD, so back up, back up, back up.

  • HT1338 When trying to update getting (error surle error domain error-1100). It started yesterday, any help would be great. I have Mountain Lion 10.8.1 on a new macbook pro with retina display.

    When trying to update getting (error surle error domain error-1100). It started yesterday, any help would be great. I have Mountain Lion 10.8.1 on a new macbook pro with retina display.

    There are many people suffering from this problem right now (including me). It appears to be a server issue. Just wait and try checking for updates again tomorrow.
    Some things I have heard indicate that this may be a regional problem, though what parts of the world are affected I don't know yet. A few people have been helped by deleting the following preference file (paste the path into the Go -> Go to Folder window in the Finder to locate it), though most have not:
    ~/Library/Preferences/com.apple.SoftwareUpdate.plist
    Note that if you are trying to download iTunes 10.7, that can be found here:
    http://support.apple.com/kb/DL1576
    Also, note that there is no reason to be anxious to get it, as the only thing added in iTunes 10.7 is compatibility with iOS 6, which will not be available until the 19th, and the new iPhone, which will not be available until later as well. The new iTunes that was announced is iTunes 11, which is also not yet available.

  • Configure New TM on a New Macbook pro with retina display Issue

    I have bought a new New Macbook pro with retina display laptop (Lion moutain OS)and a new TM (2TB).
    I have an internet router with wireless connect.
    I plugged TM to the router with an ethernet cable.
    Connect my TM to my macbook with an ethernet cable.(at this point I still cannot see TM on my Mac)
    then I choose Time capsule from WiFi as shown below:
    Then the airport utility (version 6.1) opened and start configuring TM but it gives an expected error when it is starting to join the TM!!!!
    I have reset the TM several time but with no hope.
    PS: I can configure the same TM on a normal laptop with windows 7 installed and Airport utility 5.6
    I am struggling on this issue for weeks and I cannot yous TM on my macbook pro.
    Help please.

    Time Capsule .. TC is the hardware box you bought.. Time Machine is the software you use in the Mac computer.. so what you generally refer to as TM is really TC.. !!
    I can configure the same TM on a normal laptop with windows 7 installed and Airport utility 5.6
    That is great.. you do not need to setup the Time Capsule at all then. It is already setup.. forget using 6.1 utility.. it is useless toy version.
    Just use it.. open Time Machine and see if you can connect to the TC drive to do backup.. and to the wireless.
    From your statements..
    Connect my TM to my macbook with an ethernet cable.(at this point I still cannot see TM on my Mac)
    You are trying to connect with both wireless and ethernet at once.. This can mess things up. choose wireless or ethernet.. not both.
    If you keep running into issues.. reset the TC.. I know yet again.
    Set it up using SMB names.. for both the TC itself and wireless.
    Then lock the wireless channel for 2.4ghz.. use channel 1, 6, or 11 (13 in europe) and see how it goes.

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