New MacBook says "Not Charging" (Purchased 2 days ago)

I have a brand new Macbook pro (purchased on Thursday June 11th). This evening when I plugged in, I noticed that up near the battery icon it says "not charging" -- and sure enough I'm not gaining any charge by being plugged in. Very concerning given that the laptop is brand new...any thoughts on what this is and how to fix it?
Thanks!

Welcome to Apple Discussions
What's the capacity / % reading on the battery, if that's above 95% it may not charge yet ?
If it's below that then Reset the SMC (System Management Controller) and see if it starts charging then.
If this doesn't fix it take it back to the store and have them check everything out.

Similar Messages

  • My battery wont charge and my mac is brand new just says not charging will only work through charger

    the battery on my macbook air wont charge and will only work plugged into the charger its brand new only brought in july this year dont know why had to replace the charger as my son snapped the magnetic bit off it but now its saying not charging and turns off when i disconnect the charger dont know what to do as its brand new and ive only used it twice

    Try an SMC reset. See this link for instructions: http://support.apple.com/kb/ht3964

  • Macbook says not charging

    recently replaced macbook keyboard with an old one and now when i put the charger on it it says [not charging] but the charger does power it it charged before i replaced the key board so im wondering is this a firmware issue or..... any help would be apreciated thanx

    Sorry, I meant to say that I did that as well based on that advice offered in other posts to this type of questions.
    I am sitting here trying to get homework done hoping I don't forget to baby the cord area ha.

  • Macbook says not charging, but is plugged in

    I just picked up my MacBook from its repait at the Apple store. They replaced the bottom and middle aluminium pieces.
    Right when I get home I plugged my computer in and it says that is not charging. The cable is plugged in but it says not charging. I have tried it with another charger and it also says the same thing so I know it is a problem with the computer.
    I have tried resetting the PRAM and the SMC and still nothing works. My software is up to date. Is there anything else I can do to try to fix this before I have to take a trip to the Apple Store?
    Thanks in advance for any help.

    Keep it connected to the main and see what happens.
    Resetting SMC was the right thing to do.
    If it still remains at "not charging" you will have to take another trip to the Apple store.
    Best.

  • My New MacBook does not charge the battery at all

    Initially, it stayed at 65% with the exteranl power connected all the time. Then it stayed at 0% after I used it without external power. Now it definitly does not start if no external power attached, and sometimes does not start even with exteranl power attached - I can only get it started by taking out the battery, putting it back and plugging in the exteranl power. And the cutomer service ***** - I am retuning it for sure, wasted too much of my time.
    MacBook   Mac OS X (10.4.6)  

    Well, I did want to exchange it initially, but the process of getting Apple to admoit there is something wrong with this BRAND NEW system was too painful for me. I never had a similar experience before. Yesterday, after spending almst half day on the phone, I finally got a technitian to admit that the bettery was bad, but the customer return department already closed. (I called both of them a number of times and experienced serveral transfering back and forth, and cutting off). What really pi**ed me off completely is that this morning when I called the custermer return again, the guy STILL transfered me to the tech support WITHOUT listening to me and WITHOUT my permission. Maybe the Apple product IS really that great and worth being abused and treated badly for, but I have never had such a bad experience in my life before, and I do not want to spend a premium price for a system comes brocken and needs half a month to get it "repaired", not mentioning wasting my warrenty on it. So I am going to stay away from Apple's product till they really know how to treat their customers. Before then, I will just return everything they sent me and let my credit company, American Express, a company really stands behand their customers, to deal with them and get my money back.
    Ironically, I am the lead quality and reliability engineer who qulified the Intel GMCH for Apple...

  • I just put a new battery into my MacBook and it sometimes says Not Charging when it is connected to a power adapter.

    Does anyone know what this might mean?  My battery just went down to 7 percent charge even though it had been connected to the power adapter for quite some time.  At least a few days.  I didn't notice that the battery wasn't charging.  Now it says it is charging again, but every once in a while I notice it has gone to not charging.  Any ideas?
    Thanks

    Oftentimes the travel chargers connectors and pins just build up dirt and grime. When it says not charging it's able to give enough power to function but not charge. Try wiping it down with a cloth!

  • Macbook charger-brand new, no light, not charging?

    Hello everyone,
    Recently I was having problems with my MacBook charger not working. It was almost 4 years old, so I figured it was time to order a new one anyways. So I ordered a new one and received it today, and the charger is still not lighting up. The laptop is also not charging, however it does recognize it because it says "Not charging" where the battery would usually be indicated. Does anyone have any idea on what would be causing this? I'm thinking it might be the battery, but not 100% sure. Here is what my laptop is showing:
      Model Information:
      Serial Number:          W00098CLY9X7A
      Manufacturer:          SMP
      Device name:          bq20z451
      Pack Lot Code:          0000
      PCB Lot Code:          0000
      Firmware Version:          0103
      Hardware Revision:          000a
      Cell Revision:          0130
      Charge Information:
      Charge remaining (mAh):          2133
      Fully charged:          No
      Charging:          No
      Full charge capacity (mAh):          4346
      Health Information:
      Cycle count:          433
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          75
      Voltage (mV):          11466
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          15
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          15
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Wake On LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          No
      Battery Power:
      System Sleep Timer (Minutes):          18
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          18
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Display Sleep Uses Dim:          No
      Reduce Brightness:          Yes
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0000
      Wattage (W):          0
      Revision:          0x0000
      Family:          0x0000
      Serial Number:          0x00000000
      Charging:          No

    You might try one of the troubleshooting tips listed here http://support.apple.com/kb/TS1713
    I would take a close look at step 7 checking for stuck pins.

  • Macbook Air (2012) says "Not Charging" when magsafe2 first plugged in but then starts charging after a few seconds. Is that normal?

    Hi guys,
    I just purchased my first Apple notebook, the Macbook Air 13", last week and needless to say its a wonderful machine. However I've noticed that when I plug in the magsafe2 plug to charge the Air, the text next to battery icon says "Not Charging" for a few seconds (ranges from 1 to 3 seconds) before it disappears and the battery starts charging (the thunderbolt sign comes on). Seeing as this is my first Apple notebook I am unsure as to whether or not this behaviour is normal. I've searched the forums but have only been able to find one other case (w/o a solution).
    Thanks,
    Dave

    Hey Guys,
    Thanks for the info so far but now the time until it starts charging has increased to around 9 - 11 seconds, is this still normal?
    Thanks,
    Dave

  • Brand New 2011 Macbook pro Not Charging while Plugged in

    I purhcased a brand new 2011 17" macbook pro. The macbook will charge up to 100% while nothing is plugged in. When i start running applications it will switch to "Not charging" on the toolbar. This is while its plugged in.
    This has happned when i have just 2 apps open.
    I DJ a nightclub and sometimes have 4 apps open, which is not a lot and this doenst  happen with my 2009 17" macbook pro.
    I have done the SMC reset and this still happens.
    I have read all the fourms and googled it and see im not alone.
    From what i can see, and makes sense is, the new Quad-Core processors use more power, and with just the macbook running, even openign up 2 apps, its using about 95W of power. With the powersupply only 85W, it makes sense how it can switch to not charging.
    From what i have seen, it will actually go down to about 3% of charge and stay there. It will say Not chargeing for a while, then go away like its charging, then switch back to not charging. It basicllys charges it enough to keep it around 3%.
    now if i turn off all apps, it will charge back up, but that is hard to do in the middle of DJ'n the nightclub.
    I know my best friend has this same issue on his 2011 macbook pro, he bought online from Apple, and i got mine from an Apple store about 4 months later, so i know its not the same batch.
    I just want to know if anyone else is seeing this on the 2011 quad-core laptops and does anyone know if Apple is aware of this and are there plans on updating the powersupply to provide more power. Maybe 85W is not enough to charge it.
    I have not opened a ticket with Apple yet but i will.
    I just wanted to post this up to see if anyone is seeing this same thing.
    Thanks

    Hello, I have had very similar problems but with the MBP not even registering that a charger is plugged in (no light coming on and no change to the battery symbol).
    I had a mid 2010 model that was sent in 4 times to be fixed, with no change, followed by the unit being replaced altogether with the latest 2011 model, only to find the issue persists (the charger was replaced early on as well).
    The only retaining factor is the Lion software which forums have highlighted has effected charging when individuals have upgraded.
    It is appalling that a company like Apple have not taken steps to address these issues and will go as far as to replace all components TWICE in one Laptop, as well as give out a new Laptop, without tackling the real problem.
    Appalled and ultimately very disappointed.

  • Macbook Pro Early 2011 says (Not Charging)

    Hello, my Macbook Pro Early 2011 says (Not Charging) when I unplugged the charger, so I can't see how much battery percentage it has, the battery life runs normally, but I can't see where it goes because of the (Not charging) message. I can only see it when I plug the power adapter, but once I unplugged it, it comes the (Not charging) message again. please help. thank you.

    ok, the problem is that it says (Not charging) even though the power adapter is not plugged in. It is charging normally but doesn't show the battery percentage because it shows a (Not charging) message. The only way to know the battery percentage is plugging in the power adapter, but once I unplugged it, the (Not charging) message appears again and don't let me see how much battery it has left.
    PS: English is not my first language so I'm doing my best to be understood

  • I just bought a new 10watt usb power charger and it says not charging?

    I just bought a new 10watt usb power charger and it says not charging?

    Maybe the charger is OK , but the cable may be damaged.

  • Hi i just got my new ipad today and it was on i don't why but its new and when i plug it into my computer at the top of the ipad says not charging how can i make it charge?

    new ipad won't charge but i can download everytthing but the top says not charging and its at 20%

    That is perfectly normal with the new iPad. Your USB port does not supply enough power to charge the iPad. This is copied from Apple's web site about the iPad battery.
    Charging Tips
    The quickest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode. Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    You can read the rest of it here.
    http://www.apple.com/batteries/ipad.html

  • When I try to charge my new lg revere 3 it says not charging. What can I do?

    I put the battery in my new lg revere 3, but it says not charging, What can I do? I did notice that the battery has 3 contacts, but phone has 4 contacts. Is this the wrong battery?

        Let's ensure that you have the correct battery for your phone shizzlindown! Where did you buy it? If at a Verizon Wireless store, please visit the store and our reps will be happy to confirm compatibility for you. If online at our Verizon Wireless website, please share the link to the battery and we'll confirm compatibility. If at a third party retail, please reach out to them for assistance.
    AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

  • Macbook pro says not charging but still the battery is charging

    macbook pro says not charging but still the battery is charging

    This isn't reference in any of the online support material that I've seen. Do you have a link to support this? Just curious is all.
    I had a similar issue on my wife's '09 MBP. Initially I thought it was the battery seeing as it's an older machine, but we tried resetting the SMC (after a bunch of other suggestions) and that seems to have done the trick.

  • TS3499 My 2012 Macbook Pro recognizes that it is plugged in but says not charging.

    My 2012 Macbook Pro recognizes that it is plugged in but says not charging. The LED light on the L shaped power adapter is not illuminated. I've tried cleaning it, updating my software, everything on this Apple support page: Portables: L-shaped MagSafe power adapter does not charge computer and LED indicator light does not illuminate
    Is there anything else I can try before I have to take it into the Apple Store? I live in a rural area and it is about a 3 hour trip to the nearest Apple Store.

    I have also reset the SMC with no avail. :/

Maybe you are looking for

  • Error calling a method of the tree control in BDC

    I'm connecting two systems Iplan(project management tool) with SAP PS using SAP XI. I've written an BDC(RFC) to assign people for the activity in an project(cj20n) it works fine in the foreground. But it doesn't work in the background.It doesn't give

  • Can Someone Explain To Me

    I have an I-Pod G3 and it is very nice and all but recently I have become more and more attracted to the I-Pod Nano (Black 4GB), obviously I have been looking at them on the internet etc... I have heard all the news and infomation about the screens (

  • Line item and balance

    hi, may i know why fbl5n and fd10n showing the different balance even i choose the same period of posting. thanks

  • Images dont appear

    I recently installed Norton AntiVirus. And since then I've noticed that the images in any web browser dont appear. Some will but not all. For example the yahoo page will not finish loading or I will get question marks. If i am looking at images on a

  • Updating a field that generates random number when form is reset..

    I have a field that will generate a random number when the form is initially opened. THis fiekd runs an initialization script of : var randomnumber=Math.floor(math.random()*99999) and then a calculation script of randomnumber. The field value is set