New Macbook spontaneous restart
Hi all, I have a month old Macbook pro that has been spontaneously restarting with an error. It doesn't matter what I am doing on it; it will restart at any point in time randomly. I took it to the genius bar and they said the only restart they found was for software updates. In order to diagnose, they would need to keep it for a few days ( My job is all computer based, going to be difficult without a computer for a few days). I took it back home to see if the problem stopped- It stopped for a week, then yesterday I had three restarts. I am wondering if my issue is related to anything I have plugged in. I have a blue tooth mouse, a usb keyboard, and a second screen. I have tried the energy saver default restoration, no luck. Below are two error logs. Any thoughts before I have to leave it at the store?
Anonymous UUID: 920D0527-2225-8828-9A9E-574041C42F16
Mon Sep 29 08:02:48 2014
panic(cpu 2 caller 0xffffff800a0dc43e): Kernel trap at 0xffffff800a0a42c0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000048f3e040, CR4: 0x00000000001606e0
RAX: 0xffffff800a6d0320, RBX: 0x0000000000000020, RCX: 0x0000000000000020, RDX: 0x0000000000000000
RSP: 0xffffff81fbe935e0, RBP: 0xffffff81fbe93600, RSI: 0xffffff802ae50438, RDI: 0xffffff800a6d0520
R8: 0xffffff8012835570, R9: 0xffffff802aefd1f8, R10: 0x0000000000000001, R11: 0x0000000001c98000
R12: 0x0000000000000000, R13: 0xffffff802da24fd0, R14: 0x000000000000015f, R15: 0xffffff802aefd1f8
RFL: 0x0000000000010282, RIP: 0xffffff800a0a42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81fbe93270 : 0xffffff800a022f79
0xffffff81fbe932f0 : 0xffffff800a0dc43e
0xffffff81fbe934c0 : 0xffffff800a0f3976
0xffffff81fbe934e0 : 0xffffff800a0a42c0
0xffffff81fbe93600 : 0xffffff800a09a697
0xffffff81fbe93920 : 0xffffff800a401eee
0xffffff81fbe93950 : 0xffffff800a370bb5
0xffffff81fbe93a10 : 0xffffff800a200347
0xffffff81fbe93a80 : 0xffffff800a43aa1c
0xffffff81fbe93b20 : 0xffffff800a06d434
0xffffff81fbe93b70 : 0xffffff800a06c893
0xffffff81fbe93bb0 : 0xffffff800a0751d2
0xffffff81fbe93d50 : 0xffffff800a078a94
0xffffff81fbe93f20 : 0xffffff800a0dc87c
0xffffff81fbe93fb0 : 0xffffff800a0f387b
BSD process name corresponding to current thread: coresymbolicatio
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000009e00000
Kernel text base: 0xffffff800a000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 232075633495671
last loaded kext at 222394697589308: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8c09c000, size 65536)
last unloaded kext at 222460043430988: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c05b000, size 16384)
loaded kexts:
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: Disk
USB Device: KB800HM Kinesis Freestyle2 for Mac
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Anonymous UUID: 920D0527-2225-8828-9A9E-574041C42F16
Tue Sep 30 17:27:01 2014
panic(cpu 2 caller 0xffffff80126dc43e): Kernel trap at 0xffffff80126a42c0, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x00000001fd620017, CR4: 0x00000000001606e0
RAX: 0xffffff8012cd0320, RBX: 0x000000000000005b, RCX: 0x000000000000005b, RDX: 0x0000000000000000
RSP: 0xffffff81fd6e3b40, RBP: 0xffffff81fd6e3b60, RSI: 0xffffff80334915a0, RDI: 0xffffff8012cd08d0
R8: 0xffffff801a285e08, R9: 0xffffff8020b3d0b8, R10: 0x0000000000000100, R11: 0x00000000ffe00001
R12: 0xffffff8022ecec70, R13: 0xffffff80487fc1c0, R14: 0x00000000000001a4, R15: 0xffffff8020b3d0b8
RFL: 0x0000000000010282, RIP: 0xffffff80126a42c0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81fd6e37d0 : 0xffffff8012622f79
0xffffff81fd6e3850 : 0xffffff80126dc43e
0xffffff81fd6e3a20 : 0xffffff80126f3976
0xffffff81fd6e3a40 : 0xffffff80126a42c0
0xffffff81fd6e3b60 : 0xffffff80126a4f65
0xffffff81fd6e3b90 : 0xffffff8012691963
0xffffff81fd6e3ca0 : 0xffffff801269268c
0xffffff81fd6e3d10 : 0xffffff801268525e
0xffffff81fd6e3e00 : 0xffffff80126146b4
0xffffff81fd6e3e60 : 0xffffff8012614c80
0xffffff81fd6e3ef0 : 0xffffff801261dfef
0xffffff81fd6e3f70 : 0xffffff80126c9b9d
0xffffff81fd6e3fb0 : 0xffffff80126f4196
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000012400000
Kernel text base: 0xffffff8012600000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 71186978178043
last loaded kext at 70114301282650: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f946bf000, size 20480)
last unloaded kext at 70174426302027: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f946bf000, size 16384)
loaded kexts:
com.xythos.kext.xdfs 1.6
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: KB800HM Kinesis Freestyle2 for Mac
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Similar Messages
-
Flaky MacBook -- spontaneous restarts
Folks:
My MacBook has been operating fine since November 2006. But recently it has started to restart spontaneously, intermittently.
This does not seem to be related to the application I'm using or the time it has been operating.
Tonight, about 3 hours of operation, the machine started restarting continuously when I was typing in MS Word. It would start up but not get very far --about 5 seconds-- into the boot sequence. After about 5 end-to-end restarts, I held down the power button until it stopped. Then I hit the power button. The machine started normally. I tried going back to Word; the document opened, I typed about 10 characters, but the system froze at that point.
A few days ago, I opened it up and right away I tried to run PhotoBooth and it restarted once -- and I gave up for the night.
Suggestions?
TIA,
HenryI was just trying to take some photos with Photo Booth -- no power attached. I barely got things set up, I experimented with a few effects, then asked for a photo. The MacBook crashed. Repeat. Crash. This time along the right-hand side of the screen there was a set of moving black bars and the machine hung rather than restarting. Repeat. This time the machine continued restarting about every 10 seconds until I held down the power button. I tried connecting the power adapter. Repeat. Crash.
Just for grins, I exchanged in the fully-charged battery from a new MacBook (about a month old, not intensively used). When I booted up the system, it got a few seconds into the sequence and rebooted. Then I went ahead with more Photo Booth fun. It is difficult to say for certain, but as long as I was able to play with the system after that --about 15 minutes-- it operated correctly. At the instant I decided to swap batteries back --while i was still playing in Photo Booth -- it crashed, restarted, got about 5 seconds into the sequence, then restarted again, repeated, then successfully rebooted.
So: Changing the battery seemed to effect this problem, but the symptoms are so random, it is really difficult to tell what's going on.
Henry -
New MacBook spontaneously awakens
I have a brand-new MacBook (black) that I'm setting up for a client. For some reason I haven't been able to figure out, it wakes itself up from sleep spontaneously. If the display is closed, it makes a noise (sounds like the optical drive, which is empty, cycling - normal when awaking from sleep), the display backlight flashes on briefly, then it goes back to sleep. With the display closed, it does this periodically, at apparently random intervals. If the display is open, it just wakes up and sits there, as it just did at 5:09 pm (what would it be checking at that time?). It's not connected to the Internet, or to any network. So far as I can tell, I've installed nothing that would cause it to do this. I tried switching to a new, unaltered account, but it still does the same. Does anyone have any idea why this MacBook awakens itself?
Well, I see there haven't been any responses, but I think I got it figured out, so for anyone who might be interested, here's the story:
First, I tried resetting the SMC, and it quit the random wake-ups. Great, I thought. Until the next morning, when it did it again. -Sigh-
But then I had an inspiration: I realized that I was using an Apple Remote with my MacBook Pro, stopping and starting an audio track while I transcribed the speech. So I experimented a little, and found the remote does awaken the MacBook when pointed at it. But it also awakens the MacBook when not pointed at it, as in pointed ca. 120 degrees away from it, toward my MBP, with the remote's rear end actually closer to the MB. So apparently the Apple Remote has a pretty wide field of fire (or maybe it also sends out of its rear end?). Anyway, since I stopped using the remote, the MB has stayed peacefully asleep. So I guess that was the problem, and the solution. -
Why does my MacBook spontaneously crash/restart?
My MacBook is suddenly restarting for no apparent reason. What follows is a detailed description of the issue and surrounding circumstances, various elements of which may or may not be relevant.
Several months ago I noticed my trackpad button had stopped clicking reliably. About two months ago I realized that the replacement laptop battery I was using (purchased on Amazon as genuine Apple product, but probably not really made by Apple) had begun to swell just enough to press up from the underside of the trackpad and prevent it from functioning properly. I removed the battery and have been using the machine with AC power so that the trackpad will work right. I intend to replace the battery with a new one directly from Apple, but given the cost I would like to make sure I can resolve my other issues first. I have included the above because it was roughly around the time I began using my MacBook without a battery that the symptoms below began. Using the computer without a battery may or may not be related these issues, but it is the only thing I can think of that changed anywhere near when the problems began.
Around this time, the backlight on the built-in display began to regularly (1-5 times per hour of use) shut itself off. The LCD stays on and can still be seen faintly in ambient light, but the backlight turns itself off as if I had turned the brightness all the way down using the F1 key. The brightness control itself seems to stay up, however, as the temporary fix I was able to find by researching the issue online is to turn the brightness all the way down (using the F1 key) and then back up again (using F2) and display brightness rises with my pressing the F2 display-brighter button. This would last anywhere from 1-1000 minutes (approximate) of use before shutting off (backlight) again and I would have to do the same thing. The length of time until the next shutoff seems to be shorter the brighter I have the display brightness set, but the symptom comes and goes in fits and spurts. Sometimes I can't keep it on more than 15 seconds and I just give up and drag whatever windows I'm working on to my external monitor (which functions fine throughout - I use the external and built-in displays side-by-side with a mini-DVI to DVI adapter), but other times it will go for a week just fine. This may or may not be related to my more serious issue below, but it began just in advance of the below and has continued to the present.
About the same time I stopped using the battery and started experiencing display backlight shutoffs, my computer began spontaneously crashing and restarting itself. The first time it happened I was attempting to play a video (MP4 I think) from the hard drive in QuickTime Player. The video played for a few minutes, and then my computer crashed and began to restart itself. I let it restart and tried playing the video several more times, even using VLC instead of QuickTime as the player, but each time the computer would play a few seconds to a few minutes before dying and restarting. In the hours and days that followed, the machine would randomly restart every 1-100 (approximately) minutes of use. The shutdowns seemed more likely to occur when attempting to play video of any format, local or online, and for a while I couldn't even play a YouTube vid without the computer shutting down. Sometimes the machine would restart to my login screen, but then if I logged in right away it would begin the login process but then die and restart again. If I waited a while before logging in it seemed to "calm down" and would login successfully. The restarts were more likely during video playback, but not exclusive to this task.
I noticed that the restarts seemed to especially come in "clumps," and that allowing the machine a rest seemed to help. I also noticed that the fan frequently (but not always) sounded like it was running at full power at the time of restart. I concluded that the restarts were likely the result of overheating. I disassembled the machine in order to clean out the fan and heat sink. I didn't find much lint / blockage, but I thoroughly cleaned out what was there and did a cursory look around the internals for anything that might appear to be out of order, but I didn't find anything remarkable. The restarts continued, together with high fan speeds just before, so I downloaded iStat Pro to monitor internal temperatures in my status bar. I watched temps pretty closely, especially when I heard the fan, but the highest I ever saw was 80 degrees celsius on the CPU die. I don't know a lot about CPU temperature ranges, but from some cursory research it looks like that is way below the cutoff for an automatic shutdown (and besides, it seems like it should shutdown rather than restart for overheating). I watched to see if the restarts happened at the same temperature every time, but they varied widely, sometimes even occurring below 65 C, with or without high fan noise.
The issue persisted and was becoming a real problem for me, and I already had a HDD I was planning to upgrade to, so I decided to do the HDD swap and follow with a clean install of OSX (via download from Apple) rather than migrate from my old drive because I figured that would take care of any software issues. After I swapped out the HDD and did a clean install it was three days or so until the display backlight cut out as before, and about a week before the first sudden restart, which brings us to the present. Since that first restart, I've seen another 6 or so in the last 4 hours. I have also noticed an occasional failure to get past the grey screen on an intentional shutdown (not the sudden restarts) since replacing the HDD and reinstalling OSX, but that only happens on occasion. The only things I have installed since replacing the HDD other than the OS are MS Office for Mac 2011 (from CD) and then Flash and Silverlight plug-ins for Safari. I've also transferred over some files from my old HDD using a USB caddy and have opened some documents, but I haven't run any applications or installers besides the aforementioned. I haven't been able to transfer everything from the old HDD though, because the old drive (in a USB caddy) drive seems to spontaneously unmount, giving me the "the disk was not ejected properly" message and causing Finder to freeze up with a spinwheel of death and not recover after relaunching finder in the Force Quit dialog. This seems to lead to the manual shutdown stalling on the grey screen as well (when means I have to use the button to force full shutdown). This could just be a problem with my caddy though.
Here is what I have tried, in total:
- Restarted the machine
- Disassembled laptop and cleaned out the fan / heat sink
- Watched temperatures (no apparent correlation)
- Replaced HDD and reinstalled OSX from scratch (by download from Apple)
- Ran Apple Hardware Test (no problems found)
- Software Update ("your software is up to date")
- Checked for System Diagnostic Reports in Console following spontaneous restarts, found none present
- Reset NVRAM / PRAM
- Reset SMC
Those last two resets I did just prior to posting and so far I haven't seen the crash/restart, although I have seen the dead backlight. It hasn't been long though so we'll see. . .
Here is what I am running:
MacBook 3,1
13-inch Late 2007
2.2 Ghz Intel Core 2 Duo
Graphics: Intel GMA X3100 144MB
OS X Lion 10.7.5
4 GB 667 MHz DDR2 SDRAM
Seagate STL1000LM014 1TB SSHD (my upgrade)
Other:
Disk Usage: 22GB out of 1TB
No antivirus installed
No MacKeeper installed
kextstat is empty
Processes:
PID TTY TIME CMD
1 ?? 0:00.48 /sbin/launchd
10 ?? 0:00.77 /usr/libexec/kextd
11 ?? 0:00.69 /usr/libexec/UserEventAgent -l System
12 ?? 0:00.19 /usr/sbin/notifyd
13 ?? 0:00.07 /usr/sbin/diskarbitrationd
14 ?? 0:00.70 /usr/libexec/configd
15 ?? 0:00.09 /usr/sbin/syslogd
16 ?? 0:00.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
17 ?? 0:00.08 /usr/sbin/distnoted daemon
18 ?? 0:01.77 /usr/libexec/opendirectoryd
19 ?? 0:00.33 /System/Library/CoreServices/powerd.bundle/powerd
20 ?? 0:00.32 /usr/sbin/blued
22 ?? 0:00.45 /usr/sbin/securityd -i
24 ?? 0:00.96 /System/Library/CoreServices/coreservicesd
33 ?? 0:00.10 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
36 ?? 0:00.08 /usr/libexec/warmd
37 ?? 0:00.08 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
40 ?? 0:00.02 /usr/libexec/stackshot -t
43 ?? 0:00.08 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
47 ?? 0:05.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
48 ?? 0:00.24 /usr/sbin/mDNSResponder -launchd
50 ?? 0:00.93 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
52 ?? 0:00.02 /usr/sbin/KernelEventAgent
54 ?? 0:00.02 /usr/libexec/hidd
56 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
61 ?? 0:00.04 autofsd
63 ?? 0:00.34 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
64 ?? 0:00.17 /usr/libexec/taskgated -p -s
85 ?? 0:00.07 /usr/sbin/netbiosd
87 ?? 0:10.46 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
88 ?? 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
95 ?? 0:00.03 /System/Library/CoreServices/logind
102 ?? 0:00.02 /sbin/launchd
104 ?? 0:00.25 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
106 ?? 0:00.37 /usr/sbin/coreaudiod
108 ?? 0:00.02 /sbin/launchd
116 ?? 0:00.11 /sbin/launchd
119 ?? 0:00.47 /usr/libexec/UserEventAgent -l Aqua
120 ?? 0:00.14 /usr/sbin/distnoted agent
122 ?? 0:00.43 /usr/libexec/xpchelper
127 ?? 0:04.22 /Applications/TextEdit.app/Contents/MacOS/TextEdit -psn_0_20485
130 ?? 0:16.36 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_32776
131 ?? 0:02.46 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
132 ?? 0:00.30 /System/Library/CoreServices/talagent
133 ?? 0:03.83 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
134 ?? 0:01.12 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
140 ?? 0:00.51 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
142 ?? 0:00.42 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
143 ?? 0:00.08 /usr/libexec/lsboxd
144 ?? 0:00.04 /usr/sbin/filecoordinationd
146 ?? 0:00.07 /usr/sbin/cupsd -l
147 ?? 0:00.02 /usr/sbin/pboard
149 ?? 0:00.38 com.apple.dock.extra
155 ?? 0:00.23 /usr/sbin/ocspd
156 ?? 0:02.35 /usr/libexec/activitymonitord
157 ?? 0:23.68 /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2 -type webprocess -servicename com.apple.WebKit.WebProcess-130-0x10cc85280 -localization en_US -client-identifier com.apple.Safari -ui-process-name Safari
159 ?? 0:00.45 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
160 ?? 0:00.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
164 ?? 0:00.03 /usr/libexec/warmd_agent
169 ?? 0:00.10 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
170 ?? 0:01.32 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
176 ?? 0:00.09 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_77843
179 ?? 0:00.11 /System/Library/PrivateFrameworks/FindMyMac.framework/Resources/FindMyMacd
186 ?? 0:00.90 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
187 ?? 0:00.02 /sbin/launchd
189 ?? 0:00.44 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
190 ?? 0:00.02 /usr/sbin/distnoted agent
192 ?? 0:00.03 automountd
193 ?? 0:00.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdwrite
194 ?? 0:00.11 /usr/libexec/xpchelper
203 ?? 0:00.03 /usr/libexec/launchdadd
204 ?? 0:00.24 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
205 ?? 0:00.90 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_114716
207 ttys000 0:00.06 login -pf Christopher
208 ttys000 0:00.02 -bash
213 ttys000 0:00.01 ps -A
Preferences:
total 1328
-rw------- 1 501 20 - 712 Jan 21 00:07 .GlobalPreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 .GlobalPreferences.plist.lockfile
drwx------ 42 501 20 - 1428 Jan 25 17:51 ByHost
drwxr-xr-x 3 501 20 - 102 Jan 22 01:11 Macromedia
drwxr-xr-x 3 501 20 - 102 Jan 24 13:39 Microsoft
-rw------- 1 501 20 - 1768 Jan 25 12:56 MobileMeAccounts.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 MobileMeAccounts.plist.lockfile
-rw-r--r-- 1 501 20 - 8819 Jan 21 00:02 QuickTime Preferences
drwxr-xr-x 5 501 20 - 170 Jan 20 20:42 SDMHelpData
-rw------- 1 501 20 - 837 Jan 25 17:51 com.apple.ActivityMonitor.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:43 com.apple.ActivityMonitor.plist.lockfile
-rw------- 1 501 20 - 198 Jan 25 13:02 com.apple.AddressBook.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.AddressBook.plist.lockfile
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBook.sync.plist.lockfile
-rw------- 1 501 20 - 95 Jan 20 21:38 com.apple.AddressBookSourceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBookSourceSync.plist.lockfile
-rw------- 1 501 20 - 131 Jan 20 20:37 com.apple.BezelServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.BezelServices.plist.lockfile
-rw-r--r-- 1 501 20 - 350 Jan 25 17:47 com.apple.BluetoothAudio.plist
-rw------- 1 501 20 - 6433 Jan 25 13:12 com.apple.Console.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:07 com.apple.Console.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2011 Jan 25 17:50 com.apple.Console.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:57 com.apple.Console.plist.lockfile
-rw------- 1 501 20 - 1678 Jan 25 12:56 com.apple.FontRegistry.user.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:56 com.apple.FontRegistry.user.plist.lockfile
-rw------- 1 501 20 - 770 Jan 25 13:22 com.apple.Image_Capture.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.Image_Capture.plist.lockfile
-rw-r--r-- 1 501 20 - 16384 Jan 24 22:00 com.apple.LaunchServices.QuarantineEventsV2
-rw------- 1 501 20 - 375 Jan 25 12:56 com.apple.LaunchServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.LaunchServices.plist.lockfile
-rw------- 1 501 20 - 119 Jan 24 13:23 com.apple.PTPCamera.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.PTPCamera.plist.lockfile
-rw------- 1 501 20 - 623 Jan 25 17:14 com.apple.PreferenceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:37 com.apple.PreferenceSync.plist.lockfile
-rw------- 1 501 20 - 101 Jan 21 13:14 com.apple.PubSubAgent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:07 com.apple.PubSubAgent.plist.lockfile
-rw-------@ 1 501 20 - 133 Jan 20 23:22 com.apple.Safari.RSS.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.RSS.plist.lockfile
com.apple.quarantine 38
-rw-------@ 1 501 20 - 3947 Jan 25 17:47 com.apple.Safari.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.plist.lockfile
com.apple.quarantine 38
-rw------- 1 501 20 - 11489 Jan 25 17:47 com.apple.ServicesMenu.Services.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.ServicesMenu.Services.plist.lockfile
-rw------- 1 501 20 - 177 Jan 20 20:37 com.apple.SetupAssistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.SetupAssistant.plist.lockfile
-rw------- 1 501 20 - 390 Jan 25 13:15 com.apple.SoftwareUpdate.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:15 com.apple.SoftwareUpdate.plist.lockfile
-rw------- 1 501 20 - 173 Jan 25 17:39 com.apple.SystemProfiler.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:33 com.apple.SystemProfiler.plist.lockfile
-rw------- 1 501 20 - 15423 Jan 25 17:51 com.apple.Terminal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 16:22 com.apple.Terminal.plist.lockfile
-rw------- 1 501 20 - 4057 Jan 25 17:47 com.apple.TextEdit.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:21 com.apple.TextEdit.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2228 Jan 25 17:28 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 13:43 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 81 Jan 25 17:16 com.apple.TextEdit.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 14:02 com.apple.TextEdit.plist.lockfile
-rw------- 1 501 20 - 3618 Jan 21 23:32 com.apple.appstore.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.appstore.plist.lockfile
-rw------- 1 501 20 - 1024 Jan 22 01:04 com.apple.diskimages.fsck
-rw------- 1 501 20 - 7292 Jan 25 17:47 com.apple.dock.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.dock.plist.lockfile
-rw------- 1 501 20 - 787 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.lockfile
-rw------- 1 501 20 - 12375 Jan 25 17:47 com.apple.finder.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.finder.plist.lockfile
-rw------- 1 501 20 - 182 Jan 24 19:42 com.apple.frameworks.diskimages.uiagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:04 com.apple.frameworks.diskimages.uiagent.plist.lockfile
-rw------- 1 501 20 - 393 Jan 25 16:39 com.apple.help.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.help.plist.lockfile
-rw------- 1 501 20 - 229 Jan 25 13:53 com.apple.iApps.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iApps.plist.lockfile
-rw------- 1 501 20 - 95 Jan 25 17:47 com.apple.iCal.helper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.iCal.helper.plist.lockfile
-rw------- 1 501 20 - 1950 Jan 25 12:56 com.apple.iCal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.iCal.plist.lockfile
-rw------- 1 501 20 - 1058 Jan 25 16:39 com.apple.iPod.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:03 com.apple.iPod.plist.lockfile
-rw------- 1 501 20 - 14702 Jan 21 00:08 com.apple.iTunes.eq.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iTunes.eq.plist.lockfile
-rw------- 1 501 20 - 121565 Jan 25 16:39 com.apple.iTunes.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.iTunes.plist.lockfile
-rw------- 1 501 20 - 61 Jan 25 13:22 com.apple.iTunesHelper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:22 com.apple.iTunesHelper.plist.lockfile
-rw------- 1 501 20 - 457 Jan 25 13:21 com.apple.internetconfigpriv.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 21:48 com.apple.internetconfigpriv.plist.lockfile
-rw------- 1 501 20 - 1104 Jan 25 12:56 com.apple.loginitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.loginitems.plist.lockfile
-rw------- 1 501 20 - 205 Jan 25 17:51 com.apple.loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.loginwindow.plist.lockfile
-rw------- 1 501 20 - 138 Jan 22 01:10 com.apple.quicklookconfig.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:10 com.apple.quicklookconfig.plist.lockfile
-rw-r--r-- 1 501 20 - 20514 Jan 21 00:02 com.apple.quicktime.plugin.preferences.plist
-rw------- 1 501 20 - 18328 Jan 25 17:50 com.apple.recentitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:39 com.apple.recentitems.plist.lockfile
-rw------- 1 501 20 compressed 326 Jan 20 20:36 com.apple.scheduler.plist
-rw------- 1 501 20 - 63 Jan 20 20:36 com.apple.screensaver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.screensaver.plist.lockfile
-rw------- 1 501 20 - 10038 Jan 25 17:47 com.apple.sidebarlists.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.sidebarlists.plist.lockfile
-rw------- 1 501 20 - 54 Jan 20 20:37 com.apple.spaces.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.spaces.plist.lockfile
-rw------- 1 501 20 - 194 Jan 21 23:32 com.apple.storeagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.storeagent.plist.lockfile
-rw------- 1 501 20 - 127 Jan 20 20:37 com.apple.symbolichotkeys.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.symbolichotkeys.plist.lockfile
-rwx------ 1 501 20 - 0 Jan 20 20:37 com.apple.syncserver.plist.lockfile
-rw------- 1 501 20 - 347 Jan 25 16:10 com.apple.systempreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systempreferences.plist.lockfile
-rw------- 1 501 20 - 82 Jan 25 17:47 com.apple.systemuiserver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systemuiserver.plist.lockfile
-rw------- 1 501 20 - 585 Jan 20 20:39 com.apple.ubd.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.ubd.plist.lockfile
-rw------- 1 501 20 - 370 Jan 20 20:37 com.apple.universalaccess.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.universalaccess.plist.lockfile
-rw------- 1 501 20 - 11908 Jan 25 13:21 com.microsoft.Word.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:35 com.microsoft.Word.plist.lockfile
-rw------- 1 501 20 - 1461 Jan 25 13:42 com.microsoft.autoupdate2.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:30 com.microsoft.autoupdate2.plist.lockfile
-rw------- 1 501 20 - 92 Jan 24 13:39 com.microsoft.error_reporting.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.error_reporting.plist.lockfile
-rw------- 1 501 20 - 163200 Jan 25 13:21 com.microsoft.office.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.office.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:34 com.microsoft.office.setupassistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.office.setupassistant.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist.lockfile
-rw------- 1 501 20 - 59 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist.lockfile
-rw-------@ 1 501 20 - 151 Jan 24 22:03 com.microsoft.silverlight.plist
com.apple.quarantine 59
-rwxr-xr-x@ 1 501 20 - 0 Jan 24 22:03 com.microsoft.silverlight.plist.lockfile
com.apple.quarantine 59
-rw------- 1 0 20 - 109 Jan 22 01:13 com.solidstatenetworks.awkhost.plist
-rwxrwxrwx 1 0 20 - 0 Jan 22 01:10 com.solidstatenetworks.awkhost.plist.lockfile
-rw------- 1 501 20 - 562 Jan 21 00:02 loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 loginwindow.plist.lockfile
-rw------- 1 501 20 - 122 Jan 25 17:47 pbs.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 pbs.plist.lockfile
One final note - when the system spontaneously restarts, it doesn't properly shutdown as it would if I initiated a restart, it just suddenly dies, black screen, and then I hear the startup tone and it begins to restart.
Obviously this is an older machine and I've gotten a lot of good use out of it, but I still need it and don't have the budget right now to replace it so any help you can offer would be much appreciated. I'm pretty much stymied.
Please let me know if anything is missing / unclear!My MacBook is suddenly restarting for no apparent reason. What follows is a detailed description of the issue and surrounding circumstances, various elements of which may or may not be relevant.
Several months ago I noticed my trackpad button had stopped clicking reliably. About two months ago I realized that the replacement laptop battery I was using (purchased on Amazon as genuine Apple product, but probably not really made by Apple) had begun to swell just enough to press up from the underside of the trackpad and prevent it from functioning properly. I removed the battery and have been using the machine with AC power so that the trackpad will work right. I intend to replace the battery with a new one directly from Apple, but given the cost I would like to make sure I can resolve my other issues first. I have included the above because it was roughly around the time I began using my MacBook without a battery that the symptoms below began. Using the computer without a battery may or may not be related these issues, but it is the only thing I can think of that changed anywhere near when the problems began.
Around this time, the backlight on the built-in display began to regularly (1-5 times per hour of use) shut itself off. The LCD stays on and can still be seen faintly in ambient light, but the backlight turns itself off as if I had turned the brightness all the way down using the F1 key. The brightness control itself seems to stay up, however, as the temporary fix I was able to find by researching the issue online is to turn the brightness all the way down (using the F1 key) and then back up again (using F2) and display brightness rises with my pressing the F2 display-brighter button. This would last anywhere from 1-1000 minutes (approximate) of use before shutting off (backlight) again and I would have to do the same thing. The length of time until the next shutoff seems to be shorter the brighter I have the display brightness set, but the symptom comes and goes in fits and spurts. Sometimes I can't keep it on more than 15 seconds and I just give up and drag whatever windows I'm working on to my external monitor (which functions fine throughout - I use the external and built-in displays side-by-side with a mini-DVI to DVI adapter), but other times it will go for a week just fine. This may or may not be related to my more serious issue below, but it began just in advance of the below and has continued to the present.
About the same time I stopped using the battery and started experiencing display backlight shutoffs, my computer began spontaneously crashing and restarting itself. The first time it happened I was attempting to play a video (MP4 I think) from the hard drive in QuickTime Player. The video played for a few minutes, and then my computer crashed and began to restart itself. I let it restart and tried playing the video several more times, even using VLC instead of QuickTime as the player, but each time the computer would play a few seconds to a few minutes before dying and restarting. In the hours and days that followed, the machine would randomly restart every 1-100 (approximately) minutes of use. The shutdowns seemed more likely to occur when attempting to play video of any format, local or online, and for a while I couldn't even play a YouTube vid without the computer shutting down. Sometimes the machine would restart to my login screen, but then if I logged in right away it would begin the login process but then die and restart again. If I waited a while before logging in it seemed to "calm down" and would login successfully. The restarts were more likely during video playback, but not exclusive to this task.
I noticed that the restarts seemed to especially come in "clumps," and that allowing the machine a rest seemed to help. I also noticed that the fan frequently (but not always) sounded like it was running at full power at the time of restart. I concluded that the restarts were likely the result of overheating. I disassembled the machine in order to clean out the fan and heat sink. I didn't find much lint / blockage, but I thoroughly cleaned out what was there and did a cursory look around the internals for anything that might appear to be out of order, but I didn't find anything remarkable. The restarts continued, together with high fan speeds just before, so I downloaded iStat Pro to monitor internal temperatures in my status bar. I watched temps pretty closely, especially when I heard the fan, but the highest I ever saw was 80 degrees celsius on the CPU die. I don't know a lot about CPU temperature ranges, but from some cursory research it looks like that is way below the cutoff for an automatic shutdown (and besides, it seems like it should shutdown rather than restart for overheating). I watched to see if the restarts happened at the same temperature every time, but they varied widely, sometimes even occurring below 65 C, with or without high fan noise.
The issue persisted and was becoming a real problem for me, and I already had a HDD I was planning to upgrade to, so I decided to do the HDD swap and follow with a clean install of OSX (via download from Apple) rather than migrate from my old drive because I figured that would take care of any software issues. After I swapped out the HDD and did a clean install it was three days or so until the display backlight cut out as before, and about a week before the first sudden restart, which brings us to the present. Since that first restart, I've seen another 6 or so in the last 4 hours. I have also noticed an occasional failure to get past the grey screen on an intentional shutdown (not the sudden restarts) since replacing the HDD and reinstalling OSX, but that only happens on occasion. The only things I have installed since replacing the HDD other than the OS are MS Office for Mac 2011 (from CD) and then Flash and Silverlight plug-ins for Safari. I've also transferred over some files from my old HDD using a USB caddy and have opened some documents, but I haven't run any applications or installers besides the aforementioned. I haven't been able to transfer everything from the old HDD though, because the old drive (in a USB caddy) drive seems to spontaneously unmount, giving me the "the disk was not ejected properly" message and causing Finder to freeze up with a spinwheel of death and not recover after relaunching finder in the Force Quit dialog. This seems to lead to the manual shutdown stalling on the grey screen as well (when means I have to use the button to force full shutdown). This could just be a problem with my caddy though.
Here is what I have tried, in total:
- Restarted the machine
- Disassembled laptop and cleaned out the fan / heat sink
- Watched temperatures (no apparent correlation)
- Replaced HDD and reinstalled OSX from scratch (by download from Apple)
- Ran Apple Hardware Test (no problems found)
- Software Update ("your software is up to date")
- Checked for System Diagnostic Reports in Console following spontaneous restarts, found none present
- Reset NVRAM / PRAM
- Reset SMC
Those last two resets I did just prior to posting and so far I haven't seen the crash/restart, although I have seen the dead backlight. It hasn't been long though so we'll see. . .
Here is what I am running:
MacBook 3,1
13-inch Late 2007
2.2 Ghz Intel Core 2 Duo
Graphics: Intel GMA X3100 144MB
OS X Lion 10.7.5
4 GB 667 MHz DDR2 SDRAM
Seagate STL1000LM014 1TB SSHD (my upgrade)
Other:
Disk Usage: 22GB out of 1TB
No antivirus installed
No MacKeeper installed
kextstat is empty
Processes:
PID TTY TIME CMD
1 ?? 0:00.48 /sbin/launchd
10 ?? 0:00.77 /usr/libexec/kextd
11 ?? 0:00.69 /usr/libexec/UserEventAgent -l System
12 ?? 0:00.19 /usr/sbin/notifyd
13 ?? 0:00.07 /usr/sbin/diskarbitrationd
14 ?? 0:00.70 /usr/libexec/configd
15 ?? 0:00.09 /usr/sbin/syslogd
16 ?? 0:00.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
17 ?? 0:00.08 /usr/sbin/distnoted daemon
18 ?? 0:01.77 /usr/libexec/opendirectoryd
19 ?? 0:00.33 /System/Library/CoreServices/powerd.bundle/powerd
20 ?? 0:00.32 /usr/sbin/blued
22 ?? 0:00.45 /usr/sbin/securityd -i
24 ?? 0:00.96 /System/Library/CoreServices/coreservicesd
33 ?? 0:00.10 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
36 ?? 0:00.08 /usr/libexec/warmd
37 ?? 0:00.08 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
40 ?? 0:00.02 /usr/libexec/stackshot -t
43 ?? 0:00.08 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
47 ?? 0:05.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
48 ?? 0:00.24 /usr/sbin/mDNSResponder -launchd
50 ?? 0:00.93 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
52 ?? 0:00.02 /usr/sbin/KernelEventAgent
54 ?? 0:00.02 /usr/libexec/hidd
56 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
61 ?? 0:00.04 autofsd
63 ?? 0:00.34 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
64 ?? 0:00.17 /usr/libexec/taskgated -p -s
85 ?? 0:00.07 /usr/sbin/netbiosd
87 ?? 0:10.46 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
88 ?? 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
95 ?? 0:00.03 /System/Library/CoreServices/logind
102 ?? 0:00.02 /sbin/launchd
104 ?? 0:00.25 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
106 ?? 0:00.37 /usr/sbin/coreaudiod
108 ?? 0:00.02 /sbin/launchd
116 ?? 0:00.11 /sbin/launchd
119 ?? 0:00.47 /usr/libexec/UserEventAgent -l Aqua
120 ?? 0:00.14 /usr/sbin/distnoted agent
122 ?? 0:00.43 /usr/libexec/xpchelper
127 ?? 0:04.22 /Applications/TextEdit.app/Contents/MacOS/TextEdit -psn_0_20485
130 ?? 0:16.36 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_32776
131 ?? 0:02.46 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
132 ?? 0:00.30 /System/Library/CoreServices/talagent
133 ?? 0:03.83 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
134 ?? 0:01.12 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
140 ?? 0:00.51 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
142 ?? 0:00.42 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
143 ?? 0:00.08 /usr/libexec/lsboxd
144 ?? 0:00.04 /usr/sbin/filecoordinationd
146 ?? 0:00.07 /usr/sbin/cupsd -l
147 ?? 0:00.02 /usr/sbin/pboard
149 ?? 0:00.38 com.apple.dock.extra
155 ?? 0:00.23 /usr/sbin/ocspd
156 ?? 0:02.35 /usr/libexec/activitymonitord
157 ?? 0:23.68 /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2 -type webprocess -servicename com.apple.WebKit.WebProcess-130-0x10cc85280 -localization en_US -client-identifier com.apple.Safari -ui-process-name Safari
159 ?? 0:00.45 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
160 ?? 0:00.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
164 ?? 0:00.03 /usr/libexec/warmd_agent
169 ?? 0:00.10 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
170 ?? 0:01.32 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
176 ?? 0:00.09 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_77843
179 ?? 0:00.11 /System/Library/PrivateFrameworks/FindMyMac.framework/Resources/FindMyMacd
186 ?? 0:00.90 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
187 ?? 0:00.02 /sbin/launchd
189 ?? 0:00.44 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
190 ?? 0:00.02 /usr/sbin/distnoted agent
192 ?? 0:00.03 automountd
193 ?? 0:00.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdwrite
194 ?? 0:00.11 /usr/libexec/xpchelper
203 ?? 0:00.03 /usr/libexec/launchdadd
204 ?? 0:00.24 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
205 ?? 0:00.90 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_114716
207 ttys000 0:00.06 login -pf Christopher
208 ttys000 0:00.02 -bash
213 ttys000 0:00.01 ps -A
Preferences:
total 1328
-rw------- 1 501 20 - 712 Jan 21 00:07 .GlobalPreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 .GlobalPreferences.plist.lockfile
drwx------ 42 501 20 - 1428 Jan 25 17:51 ByHost
drwxr-xr-x 3 501 20 - 102 Jan 22 01:11 Macromedia
drwxr-xr-x 3 501 20 - 102 Jan 24 13:39 Microsoft
-rw------- 1 501 20 - 1768 Jan 25 12:56 MobileMeAccounts.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 MobileMeAccounts.plist.lockfile
-rw-r--r-- 1 501 20 - 8819 Jan 21 00:02 QuickTime Preferences
drwxr-xr-x 5 501 20 - 170 Jan 20 20:42 SDMHelpData
-rw------- 1 501 20 - 837 Jan 25 17:51 com.apple.ActivityMonitor.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:43 com.apple.ActivityMonitor.plist.lockfile
-rw------- 1 501 20 - 198 Jan 25 13:02 com.apple.AddressBook.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.AddressBook.plist.lockfile
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBook.sync.plist.lockfile
-rw------- 1 501 20 - 95 Jan 20 21:38 com.apple.AddressBookSourceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBookSourceSync.plist.lockfile
-rw------- 1 501 20 - 131 Jan 20 20:37 com.apple.BezelServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.BezelServices.plist.lockfile
-rw-r--r-- 1 501 20 - 350 Jan 25 17:47 com.apple.BluetoothAudio.plist
-rw------- 1 501 20 - 6433 Jan 25 13:12 com.apple.Console.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:07 com.apple.Console.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2011 Jan 25 17:50 com.apple.Console.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:57 com.apple.Console.plist.lockfile
-rw------- 1 501 20 - 1678 Jan 25 12:56 com.apple.FontRegistry.user.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:56 com.apple.FontRegistry.user.plist.lockfile
-rw------- 1 501 20 - 770 Jan 25 13:22 com.apple.Image_Capture.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.Image_Capture.plist.lockfile
-rw-r--r-- 1 501 20 - 16384 Jan 24 22:00 com.apple.LaunchServices.QuarantineEventsV2
-rw------- 1 501 20 - 375 Jan 25 12:56 com.apple.LaunchServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.LaunchServices.plist.lockfile
-rw------- 1 501 20 - 119 Jan 24 13:23 com.apple.PTPCamera.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.PTPCamera.plist.lockfile
-rw------- 1 501 20 - 623 Jan 25 17:14 com.apple.PreferenceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:37 com.apple.PreferenceSync.plist.lockfile
-rw------- 1 501 20 - 101 Jan 21 13:14 com.apple.PubSubAgent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:07 com.apple.PubSubAgent.plist.lockfile
-rw-------@ 1 501 20 - 133 Jan 20 23:22 com.apple.Safari.RSS.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.RSS.plist.lockfile
com.apple.quarantine 38
-rw-------@ 1 501 20 - 3947 Jan 25 17:47 com.apple.Safari.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.plist.lockfile
com.apple.quarantine 38
-rw------- 1 501 20 - 11489 Jan 25 17:47 com.apple.ServicesMenu.Services.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.ServicesMenu.Services.plist.lockfile
-rw------- 1 501 20 - 177 Jan 20 20:37 com.apple.SetupAssistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.SetupAssistant.plist.lockfile
-rw------- 1 501 20 - 390 Jan 25 13:15 com.apple.SoftwareUpdate.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:15 com.apple.SoftwareUpdate.plist.lockfile
-rw------- 1 501 20 - 173 Jan 25 17:39 com.apple.SystemProfiler.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:33 com.apple.SystemProfiler.plist.lockfile
-rw------- 1 501 20 - 15423 Jan 25 17:51 com.apple.Terminal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 16:22 com.apple.Terminal.plist.lockfile
-rw------- 1 501 20 - 4057 Jan 25 17:47 com.apple.TextEdit.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:21 com.apple.TextEdit.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2228 Jan 25 17:28 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 13:43 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 81 Jan 25 17:16 com.apple.TextEdit.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 14:02 com.apple.TextEdit.plist.lockfile
-rw------- 1 501 20 - 3618 Jan 21 23:32 com.apple.appstore.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.appstore.plist.lockfile
-rw------- 1 501 20 - 1024 Jan 22 01:04 com.apple.diskimages.fsck
-rw------- 1 501 20 - 7292 Jan 25 17:47 com.apple.dock.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.dock.plist.lockfile
-rw------- 1 501 20 - 787 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.lockfile
-rw------- 1 501 20 - 12375 Jan 25 17:47 com.apple.finder.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.finder.plist.lockfile
-rw------- 1 501 20 - 182 Jan 24 19:42 com.apple.frameworks.diskimages.uiagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:04 com.apple.frameworks.diskimages.uiagent.plist.lockfile
-rw------- 1 501 20 - 393 Jan 25 16:39 com.apple.help.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.help.plist.lockfile
-rw------- 1 501 20 - 229 Jan 25 13:53 com.apple.iApps.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iApps.plist.lockfile
-rw------- 1 501 20 - 95 Jan 25 17:47 com.apple.iCal.helper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.iCal.helper.plist.lockfile
-rw------- 1 501 20 - 1950 Jan 25 12:56 com.apple.iCal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.iCal.plist.lockfile
-rw------- 1 501 20 - 1058 Jan 25 16:39 com.apple.iPod.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:03 com.apple.iPod.plist.lockfile
-rw------- 1 501 20 - 14702 Jan 21 00:08 com.apple.iTunes.eq.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iTunes.eq.plist.lockfile
-rw------- 1 501 20 - 121565 Jan 25 16:39 com.apple.iTunes.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.iTunes.plist.lockfile
-rw------- 1 501 20 - 61 Jan 25 13:22 com.apple.iTunesHelper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:22 com.apple.iTunesHelper.plist.lockfile
-rw------- 1 501 20 - 457 Jan 25 13:21 com.apple.internetconfigpriv.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 21:48 com.apple.internetconfigpriv.plist.lockfile
-rw------- 1 501 20 - 1104 Jan 25 12:56 com.apple.loginitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.loginitems.plist.lockfile
-rw------- 1 501 20 - 205 Jan 25 17:51 com.apple.loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.loginwindow.plist.lockfile
-rw------- 1 501 20 - 138 Jan 22 01:10 com.apple.quicklookconfig.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:10 com.apple.quicklookconfig.plist.lockfile
-rw-r--r-- 1 501 20 - 20514 Jan 21 00:02 com.apple.quicktime.plugin.preferences.plist
-rw------- 1 501 20 - 18328 Jan 25 17:50 com.apple.recentitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:39 com.apple.recentitems.plist.lockfile
-rw------- 1 501 20 compressed 326 Jan 20 20:36 com.apple.scheduler.plist
-rw------- 1 501 20 - 63 Jan 20 20:36 com.apple.screensaver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.screensaver.plist.lockfile
-rw------- 1 501 20 - 10038 Jan 25 17:47 com.apple.sidebarlists.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.sidebarlists.plist.lockfile
-rw------- 1 501 20 - 54 Jan 20 20:37 com.apple.spaces.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.spaces.plist.lockfile
-rw------- 1 501 20 - 194 Jan 21 23:32 com.apple.storeagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.storeagent.plist.lockfile
-rw------- 1 501 20 - 127 Jan 20 20:37 com.apple.symbolichotkeys.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.symbolichotkeys.plist.lockfile
-rwx------ 1 501 20 - 0 Jan 20 20:37 com.apple.syncserver.plist.lockfile
-rw------- 1 501 20 - 347 Jan 25 16:10 com.apple.systempreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systempreferences.plist.lockfile
-rw------- 1 501 20 - 82 Jan 25 17:47 com.apple.systemuiserver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systemuiserver.plist.lockfile
-rw------- 1 501 20 - 585 Jan 20 20:39 com.apple.ubd.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.ubd.plist.lockfile
-rw------- 1 501 20 - 370 Jan 20 20:37 com.apple.universalaccess.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.universalaccess.plist.lockfile
-rw------- 1 501 20 - 11908 Jan 25 13:21 com.microsoft.Word.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:35 com.microsoft.Word.plist.lockfile
-rw------- 1 501 20 - 1461 Jan 25 13:42 com.microsoft.autoupdate2.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:30 com.microsoft.autoupdate2.plist.lockfile
-rw------- 1 501 20 - 92 Jan 24 13:39 com.microsoft.error_reporting.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.error_reporting.plist.lockfile
-rw------- 1 501 20 - 163200 Jan 25 13:21 com.microsoft.office.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.office.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:34 com.microsoft.office.setupassistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.office.setupassistant.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist.lockfile
-rw------- 1 501 20 - 59 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist.lockfile
-rw-------@ 1 501 20 - 151 Jan 24 22:03 com.microsoft.silverlight.plist
com.apple.quarantine 59
-rwxr-xr-x@ 1 501 20 - 0 Jan 24 22:03 com.microsoft.silverlight.plist.lockfile
com.apple.quarantine 59
-rw------- 1 0 20 - 109 Jan 22 01:13 com.solidstatenetworks.awkhost.plist
-rwxrwxrwx 1 0 20 - 0 Jan 22 01:10 com.solidstatenetworks.awkhost.plist.lockfile
-rw------- 1 501 20 - 562 Jan 21 00:02 loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 loginwindow.plist.lockfile
-rw------- 1 501 20 - 122 Jan 25 17:47 pbs.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 pbs.plist.lockfile
One final note - when the system spontaneously restarts, it doesn't properly shutdown as it would if I initiated a restart, it just suddenly dies, black screen, and then I hear the startup tone and it begins to restart.
Obviously this is an older machine and I've gotten a lot of good use out of it, but I still need it and don't have the budget right now to replace it so any help you can offer would be much appreciated. I'm pretty much stymied.
Please let me know if anything is missing / unclear! -
Macbook Pro Restarts spontaneously.
Hello,
A few weeks back i installed an SSD Disk (Samsung EVO 250 GB) in my mac pro and transfered everything with
carbon copy cloner, that went well and also works perfectly.
After a while my macbook pro restarts spontaniously, and this happens more and more.
So after an few topic's, and tens of solution's i decided to install Mavericks again, so i transfered
all my important files to an external hdd and installed again true the recovery partition (cmd-r).
Yesterday, 1 day after clean-install, the macbook restarts again spontaneously... At this moment
the only installed thing was mavericks, no programs or drivers !!
So, who can help me ? I can give you the error-reports from the last 4 re-starts, maybe that someone
on this forum can tell how this is possible ? Can it bee the SSD disk ?
The error log's:
20 Feb 09:00
Anonymous UUID: 33696B99-3BA1-6D58-48CF-56BED589EED3
Thu Feb 20 09:00:00 2014
panic(cpu 0 caller 0xffffff7f8e961fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fe901000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80f4ef2ea0 : 0xffffff800c622f69
0xffffff80f4ef2f20 : 0xffffff7f8e961fac
0xffffff80f4ef2ff0 : 0xffffff7f8d01c53d
0xffffff80f4ef30b0 : 0xffffff7f8d0e8d9e
0xffffff80f4ef30f0 : 0xffffff7f8d0e8dfc
0xffffff80f4ef3160 : 0xffffff7f8d36d5be
0xffffff80f4ef3290 : 0xffffff7f8d10cd41
0xffffff80f4ef32b0 : 0xffffff7f8d02308d
0xffffff80f4ef3360 : 0xffffff7f8d020bae
0xffffff80f4ef3560 : 0xffffff7f8d0224d7
0xffffff80f4ef3630 : 0xffffff7f8df815bf
0xffffff80f4ef3700 : 0xffffff7f8dfab993
0xffffff80f4ef3780 : 0xffffff7f8df93cc0
0xffffff80f4ef37e0 : 0xffffff7f8df945ba
0xffffff80f4ef3830 : 0xffffff7f8df94934
0xffffff80f4ef38a0 : 0xffffff7f8df951a8
0xffffff80f4ef38e0 : 0xffffff7f8df621ca
0xffffff80f4ef3a60 : 0xffffff7f8df91b20
0xffffff80f4ef3b20 : 0xffffff7f8df60cb9
0xffffff80f4ef3b70 : 0xffffff800cacc226
0xffffff80f4ef3b90 : 0xffffff800cacd821
0xffffff80f4ef3bf0 : 0xffffff800cacb28f
0xffffff80f4ef3d40 : 0xffffff800c6b6008
0xffffff80f4ef3e50 : 0xffffff800c626bb1
0xffffff80f4ef3e80 : 0xffffff800c6139b5
0xffffff80f4ef3ef0 : 0xffffff800c61e003
0xffffff80f4ef3f70 : 0xffffff800c6c921d
0xffffff80f4ef3fb0 : 0xffffff800c6f3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8e954000->0xffffff7f8e966fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8e94c000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8cf24000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8ccba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cf78000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8e94f000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8cfcb000->0xffffff7f8d23afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8ccba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8cfbb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cf78000
com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f8 df4f000->0xffffff7f8e019fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8ccba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8cfbb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cf78000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8cfcb000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8d245000->0xffffff7f8d4f1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8cfcb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8ccba000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000c400000
Kernel text base: 0xffffff800c600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 486446960885
last loaded kext at 247077638870: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8ea64000, size 65536)
last unloaded kext at 307490734424: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8ea64000, size 57344)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 840 EVO 250GB, 250,06 GB
Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: MTE-450
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: G15 Keyboard Hub
USB Device: G15 GamePanel LCD
USB Device: G15 Gaming Keyboard
USB Device: DeathAdder
USB Device: Datacolor Spyder3
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:
20 Feb 09:56
Anonymous UUID: 33696B99-3BA1-6D58-48CF-56BED589EED3
Thu Feb 20 09:01:54 2014
panic(cpu 0 caller 0xffffff7f91761fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8123635000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff81233f3140 : 0xffffff800f422f69
0xffffff81233f31c0 : 0xffffff7f91761fac
0xffffff81233f3290 : 0xffffff7f8fe1c53d
0xffffff81233f3350 : 0xffffff7f8fee8d9e
0xffffff81233f3390 : 0xffffff7f8fee8dfc
0xffffff81233f3400 : 0xffffff7f9016d5be
0xffffff81233f3530 : 0xffffff7f8ff0cd41
0xffffff81233f3550 : 0xffffff7f8fe2308d
0xffffff81233f3600 : 0xffffff7f8fe20bae
0xffffff81233f3800 : 0xffffff7f8fe21af6
0xffffff81233f38e0 : 0xffffff7f90d8fba2
0xffffff81233f3920 : 0xffffff7f90d9f55f
0xffffff81233f3940 : 0xf
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 840 EVO 250GB, 250,06 GB
Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
20 Feb 17:40
Anonymous UUID: 33696B99-3BA1-6D58-48CF-56BED589EED3
Thu Feb 20 17:39:29 2014
panic(cpu 2 caller 0xffffff7f84361fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff81160a7000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80f3143140 : 0xffffff8002022f69
0xffffff80f31431c0 : 0xffffff7f84361fac
0xffffff80f3143290 : 0xffffff7f82a1c53d
0xffffff80f3143350 : 0xffffff7f82ae8d9e
0xffffff80f3143390 : 0xffffff7f82ae8dfc
0xffffff80f3143400 : 0xffffff7f82d6d5be
0xffffff80f3143530 : 0xffffff7f82b0cd41
0xffffff80f3143550 : 0xffffff7f82a2308d
0xffffff80f3143600 : 0xffffff7f82a20bae
0xffffff80f3143800 : 0xffffff7f82a21af6
0xffffff80f31438e0 : 0xffffff7f8398fba2
0xffffff80f3143920 : 0xffffff7f8399f55f
0xffffff80f3143940 : 0xffffff7f839cd51b
0xffffff80f3143980 : 0xffffff7f839cd57b
0xffffff80f31439c0 : 0xffffff7f839a4ff5
0xffffff80f3143a10 : 0xffffff7f83970d3e
0xffffff80f3143aa0 : 0xffffff7f8396ccc7
0xffffff80f3143ad0 : 0xffffff7f8396a816
0xffffff80f3143b00 : 0xffffff80024cb873
0xffffff80f3143b90 : 0xffffff80024cd76f
0xffffff80f3143bf0 : 0xffffff80024cb28f
0xffffff80f3143d40 : 0xffffff80020b6008
0xffffff80f3143e50 : 0xffffff8002026bb1
0xffffff80f3143e80 : 0xffffff80020139b5
0xffffff80f3143ef0 : 0xffffff800201e003
0xffffff80f3143f70 : 0xffffff80020c921d
0xffffff80f3143fb0 : 0xffffff80020f3e26
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f829cb000->0xffffff7f82c3afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f826ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f829bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82978000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f82c45000->0xffffff7f82ef1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f829cb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f826ba000
com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f8 394f000->0xffffff7f83a19fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f826ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f829bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82978000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f829cb000
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f84354000->0xffffff7f84366fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8434c000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82924000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f826ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f82978000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8434f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000001e00000
Kernel text base: 0xffffff8002000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 601456975761
last loaded kext at 247270773664: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f844d1000, size 65536)
last unloaded kext at 397116869988: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f844d1000, size 57344)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.GeForceTesla 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
21 Feb
Anonymous UUID: 33696B99-3BA1-6D58-48CF-56BED589EED3
Fri Feb 21 19:11:59 2014
panic(cpu 1 caller 0xffffff7f97361fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8129235000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff8106232ea0 : 0xffffff8015022f69
0xffffff8106232f20 : 0xffffff7f97361fac
0xffffff8106232ff0 : 0xffffff7f95a1c53d
0xffffff81062330b0 : 0xffffff7f95ae8d9e
0xffffff81062330f0 : 0xffffff7f95ae8dfc
0xffffff8106233160 : 0xffffff7f95d6d5be
0xffffff8106233290 : 0xffffff7f95b0cd41
0xffffff81062332b0 : 0xffffff7f95a2308d
0xffffff8106233360 : 0xffffff7f95a20bae
0xffffff8106233560 : 0xffffff7f95a224d7
0xffffff8106233630 : 0xffffff7f969815bf
0xffffff8106233700 : 0xffffff7f969ab993
0xffffff8106233780 : 0xffffff7f96993cc0
0xffffff81062337e0 : 0xffffff7f969945ba
0xffffff8106233830 : 0xffffff7f96994934
0xffffff81062338a0 : 0xffffff7f969951a8
0xffffff81062338e0 : 0xffffff7f969621ca
0xffffff8106233a60 : 0xffffff7f96991b20
0xffffff8106233b20 : 0xffffff7f96960cb9
0xffffff8106233b70 : 0xffffff80154cc226
0xffffff8106233b90 : 0xffffff80154cd821
0xffffff8106233bf0 : 0xffffff80154cb28f
0xffffff8106233d40 : 0xffffff80150b6008
0xffffff8106233e50 : 0xffffff8015026bb1
0xffffff8106233e80 : 0xffffff80150139b5
0xffffff8106233ef0 : 0xffffff801501e003
0xffffff8106233f70 : 0xffffff80150c921d
0xffffff8106233fb0 : 0xffffff80150f3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f97354000->0xffffff7f97366fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f9734c000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95924000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f956ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f95978000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9734f000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f959cb000->0xffffff7f95c3afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f956ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f959bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f95978000
com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f9 694f000->0xffffff7f96a19fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f956ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f959bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f95978000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f959cb000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f95c45000->0xffffff7f95ef1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f959cb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f956ba000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000014e00000
Kernel text base: 0xffffff8015000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 68394944324604
last loaded kext at 55453333997529: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f974d1000, size 335872)
last unloaded kext at 307397062167: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f97464000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForceTesla 8.1.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOSurface 91
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.
Print the first page of the panic report, if any, and the support page linked above, and bring them with you.
Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
The model was discontinued on February 24, 2011, so the replacement program has almost ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.
Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.
Sometimes the replacement part is also defective, so be prepared for that possibility.
If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
I am trying to home share with my new MacBook. The music library I am wishing to share is not displaying anywhere on my new laptop under music or library. My computer is authorized and I have tried restarting itunes, etc. Any help/ideas?
Are you using the same ID for homesharing on all devices.
By the way shared libraries don't show up under either 'Music' or 'Libraries'. -
Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Hi,
I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand-new (the 4th time to use the device) a while ago i was trying to connect to my home wireless network it said that the connection is timed out so i clicked the airport sign on the top it said that your airport is not configured then I restarted the system but it didn't restarted it showed the grey screen with the apple logo and the spinning wheel for more than 10min so I tried the force shutdown by pressing the power button till it switched off I waited for 5min then pressed the power button to start or boot the system and again the grey screen with the apple logo and the spinning wheel, I waited for more than 20min nothing changed, any solution please?
Your help is really appreciated"Thanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help -
I have a new macbook pro 17". Just downloaded some updates (10.7.1, itunes etc.) and when I clicked to restart, went to grey screen and unit is not responding. It has been about 30 min.
Hi j,
Gray Screen at Startup (try Safe Boot)
http://support.apple.com/kb/TS2570 -
New Macbook pro with lion
Firefox 10.0Hi dcast01,
Are you saying that it restores your old tabs when you restart? Have you looked at ''Preferences > General'' to see if Firefox is set to restore your tabs from the last session? You should change it to ''When Firefox Starts: Show my home page''.
Or is your issue that you keep seeing the tab that says "welcome to firefox" when you start the browser? If that's the case, you should look at [https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox this article about that specific issue] and the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved]. These should give you all the information you need!
If that doesn't work:
# Type about:config in the address bar
# Click ''I'll be careful, I promise'' if prompted
# In the Filter input field type ''startup''
# Double click on startup.homepage_override_url
# Delete the text string and click ''OK''
# Close Firefox and reopen the window to verify that it has worked.
Hopefully this helps! -
10.9.2 Spontaneous Restart on MacBook Pro
Platform Background
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.53 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0F
SMC Version (system): 1.58f17
Sudden Motion Sensor:
State: Enabled
OS
System Version: OS X 10.9.2 (13C64)
Kernel Version: Darwin 13.1.0
Boot Volume: HNM1
Boot Mode: Normal
Problem:
10.9.2 Spontaneous Restart on MacBook Pro
Request probable fixesI also have the same problem. I would appreciate any input from the below report.
Anonymous UUID:
E42F6B2E-E110-2F2F-E63A-7418EB28F788
Sat Aug 16 11:44:14 2014
panic(cpu 2 caller 0xffffff7f913f6f7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff812b4a3000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff811950b140 : 0xffffff800f022f79
0xffffff811950b1c0 : 0xffffff7f913f6f7c
0xffffff811950b290 : 0xffffff7f8fac3f1b
0xffffff811950b350 : 0xffffff7f8fb8d50a
0xffffff811950b390 : 0xffffff7f8fb8d57a
0xffffff811950b400 : 0xffffff7f8fe0c056
0xffffff811950b530 : 0xffffff7f8fbb0ba9
0xffffff811950b550 : 0xffffff7f8faca96d
0xffffff811950b600 : 0xffffff7f8fac8478
0xffffff811950b800 : 0xffffff7f8fac93f6
0xffffff811950b8e0 : 0xffffff7f90a1a9c2
0xffffff811950b920 : 0xffffff7f90a2a37f
0xffffff811950b940 : 0xffffff7f90a5833b
0xffffff811950b980 : 0xffffff7f90a5839b
0xffffff811950b9c0 : 0xffffff7f90a2fe15
0xffffff811950ba10 : 0xffffff7f909fbb5e
0xffffff811950baa0 : 0xffffff7f909f7ae7
0xffffff811950bad0 : 0xffffff7f909f5636
0xffffff811950bb00 : 0xffffff800f4ce563
0xffffff811950bb90 : 0xffffff800f4d045f
0xffffff811950bbf0 : 0xffffff800f4cdf7f
0xffffff811950bd40 : 0xffffff800f0b6998
0xffffff811950be50 : 0xffffff800f026bc1
0xffffff811950be80 : 0xffffff800f0139c5
0xffffff811950bef0 : 0xffffff800f01e013
0xffffff811950bf70 : 0xffffff800f0c9b8d
0xffffff811950bfb0 : 0xffffff800f0f3f66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0 xffffff7f913e8000->0xffffff7f913fbfff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f913e0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8f92b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8f6be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8fa21000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f913e3000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1 FF32]@0xffffff7f8fa74000->0xffffff7f8fcdcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8f6be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f8fa64000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8fa21000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f8fce7000->0xffffff7f8ff90fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f8fa74000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8f6be000
com.apple.GeForceTesla(8.2.4)[E0EBC5ED-DC61-3C57-BCCE-0478C0566F4F]@0xffffff7f90 9da000->0xffffff7f90aa4fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8f6be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f8fa64000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8fa21000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f8fa74000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:
0x000000000ee00000
Kernel text base: 0xffffff800f000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 467509136508
last loaded kext at 265919051762: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f91500000, size 65536)
last unloaded kext at 327293083113: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f91500000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.28
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.6.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Heres some info on the macbook:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f17
Serial Number (system): -------
Hardware UUID: ------
Sudden Motion Sensor:
State: Enabled
System Software Overview:
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Volume: Untitled
Boot Mode: Normal
Computer Name: Nicholas’s MacBook Pro
User Name: Nicholas Chang (NC9339)
Secure Virtual Memory: Enabled
Time since boot: 12 minutes -
My new macbook pro retina display 2014 Suddenly did restart !
My new macbook pro retina display is 1 month old v 10.9.4 /2.6/ i5/ 8g
Suddenly in the middle of work with the original traktor software .. He did restart !!!
And there was a white screen error ..
Can I count on my new mac?
Why did this happen?
Thank youThis what i found !
-
I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please
Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton -
New Macbook Air keeps restarting from Sleep.
Hi all,
Hope you can help.
In the last few days my laptop has crashed from sleep showing the message: "your mac has restarted because of a problem".
I am concerned that this is something to do with the build.
The error report seems to refer to the Kernel Trap panic. Can someone please help decipher the following error message before I concede and take it to Apple:
Anonymous UUID: 6D20AAEC-FAD1-3D98-CD2E-19A98CEB81CD
Fri Mar 28 23:26:39 2014
panic(cpu 0 caller 0xffffff80144dbe2e): Kernel trap at 0xffffff7f95ff7b91, type 0=divide error, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109df1000, CR3: 0x0000000016aea000, CR4: 0x00000000001606e0
RAX: 0x000062e080000000, RBX: 0xffffff80e6101000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff812e9639c0, RBP: 0xffffff812e9639e0, RSI: 0x00000000000afc80, RDI: 0xffffff8026f5bed8
R8: 0xffffff8014ad2b30, R9: 0x00000000002932e0, R10: 0xffffff812e963a90, R11: 0x0000000000000000
R12: 0xffffff80e6103038, R13: 0xffffff8026f5bed8, R14: 0xffffff7f9602c410, R15: 0xffffff80276cda00
RFL: 0x0000000000010246, RIP: 0xffffff7f95ff7b91, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109df1000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff812e963650 : 0xffffff8014422fa9
0xffffff812e9636d0 : 0xffffff80144dbe2e
0xffffff812e9638a0 : 0xffffff80144f3326
0xffffff812e9638c0 : 0xffffff7f95ff7b91
0xffffff812e9639e0 : 0xffffff7f95ff7071
0xffffff812e963a20 : 0xffffff7f95ff5f46
0xffffff812e963c90 : 0xffffff7f95fdbcac
0xffffff812e963d80 : 0xffffff7f95fe49ac
0xffffff812e963dd0 : 0xffffff7f95fe4ed0
0xffffff812e963e20 : 0xffffff7f952d2484
0xffffff812e963e60 : 0xffffff7f952d183e
0xffffff812e963e90 : 0xffffff7f952cdb4a
0xffffff812e963ef0 : 0xffffff80148ae020
0xffffff812e963f30 : 0xffffff80148acac2
0xffffff812e963f80 : 0xffffff80148acb97
0xffffff812e963fb0 : 0xffffff80144d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000->0xffffff7f952fafff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
com.apple.driver.AppleIntelFramebufferAzul(8.2.4)[9DFF991C-E8DD-37EB-A1D2-9325D 260E880]@0xffffff7f95fd5000->0xffffff7f96030fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95257000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.14)[30D694F4-CF00-3CC3-9732-C6DEB6986B5 7]@0xffffff7f95ee6000
dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f95246000
dependency: com.apple.AppleGraphicsDeviceControl(3.4.35)[E4C033B8-08F5-34D3-8720-C105D48F0B C4]@0xffffff7f95fcf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000014200000
Kernel text base: 0xffffff8014400000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 40984117970185
last loaded kext at 40956412315908: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f96489000, size 49152)
last unloaded kext at 39965220030178: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9644b000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.msdosfs 1.9
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleTopCaseHIDEventDriver 10.21
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleHSSPIHIDDriver 24
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleHSSPISupport 24
com.apple.driver.AppleIntelLpssSpiController 2.0.34
com.apple.driver.AppleIntelLpssDmac 2.0.34
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleIntelLpssGspi 2.0.34
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookAir6,1, BootROM MBA61.0099.B07, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f135
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0256F, 251 GB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6Hello robsone88,
It sounds like you are getting this Kernel Panic when your computer goes to sleep. I recommend startign by performing a Disk Verification, and repair with the following article:
Disk Utility 12.x: Repair a disk
http://support.apple.com/kb/PH5836
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
If the issue persists, I would next take a look at the following article to help you troubleshoot kernel panics, and unexpected restarts named:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Thank you for using Apple Support Communities.
Regards,
Sterling -
I just bought a new macbook air and while transferring documents from my old computer to my new one it stopped working, how do I restart the transferring process (it won't force quit on the new one)?
I NEED HELPjesster03 wrote:
i just bought a new macbook w/ mtn lion. when i transferred data from my old macbook over, it created another user name (i called it "old computer"). That's actually good
That's actually bad. Peruse Pondini's Setup New Mac guide and seriously consider starting over.
Maybe you are looking for
-
Can't drag files from stacks to trash in 10.6.7
I have two stacks on my dock, downloads and documents. On my desktop (an Early 2009 model iMac), I have no problem opening a stack ("fan" view) and dragging a file from the stack to the trash. However, on my Early 2006 MacBook, I'm unable to do this.
-
I have a procedure Pr_job1 with select and followed by insert statements. In pr_job1 I am using a ref cursor like open cursor for 'statement'. This query takes a long time to execute ie more than 20 mins. To check the dynamically framed query I gave
-
HI, We are using 5.0 Version. We have facing one problem in payable and receivable accounts,i.e., We have changed the Recon accounts in Master data. That effect showing in reports.The problem is when I was see the Payable reports(S_ALR_87012082 - Ven
-
Hi - what is the difference between POS and POSDM ? There are POS datasources such as 2LIS_40_REVAL etc for POS and then there are 0RT_PA_TRAN_CONTROL for POSDM ? In what ways these are related and how ? Thanks a lot.
-
8.1.6 (Thin) drivers with J2EE???
Hello all, I am trying to use the 8.1.6 THIN drivers as an XA datasource in J2EE. Has anyone else made this work? I keep getting a ClassCastException thrown while starting the J2EE server. It DOES work if I create an older NON-XA datasource, so I kno