New MacBook spontaneously awakens

I have a brand-new MacBook (black) that I'm setting up for a client. For some reason I haven't been able to figure out, it wakes itself up from sleep spontaneously. If the display is closed, it makes a noise (sounds like the optical drive, which is empty, cycling - normal when awaking from sleep), the display backlight flashes on briefly, then it goes back to sleep. With the display closed, it does this periodically, at apparently random intervals. If the display is open, it just wakes up and sits there, as it just did at 5:09 pm (what would it be checking at that time?). It's not connected to the Internet, or to any network. So far as I can tell, I've installed nothing that would cause it to do this. I tried switching to a new, unaltered account, but it still does the same. Does anyone have any idea why this MacBook awakens itself?

Well, I see there haven't been any responses, but I think I got it figured out, so for anyone who might be interested, here's the story:
First, I tried resetting the SMC, and it quit the random wake-ups. Great, I thought. Until the next morning, when it did it again. -Sigh-
But then I had an inspiration: I realized that I was using an Apple Remote with my MacBook Pro, stopping and starting an audio track while I transcribed the speech. So I experimented a little, and found the remote does awaken the MacBook when pointed at it. But it also awakens the MacBook when not pointed at it, as in pointed ca. 120 degrees away from it, toward my MBP, with the remote's rear end actually closer to the MB. So apparently the Apple Remote has a pretty wide field of fire (or maybe it also sends out of its rear end?). Anyway, since I stopped using the remote, the MB has stayed peacefully asleep. So I guess that was the problem, and the solution.

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    Mon Sep 29 08:02:48 2014
    panic(cpu 2 caller 0xffffff800a0dc43e): Kernel trap at 0xffffff800a0a42c0, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000048f3e040, CR4: 0x00000000001606e0
    RAX: 0xffffff800a6d0320, RBX: 0x0000000000000020, RCX: 0x0000000000000020, RDX: 0x0000000000000000
    RSP: 0xffffff81fbe935e0, RBP: 0xffffff81fbe93600, RSI: 0xffffff802ae50438, RDI: 0xffffff800a6d0520
    R8:  0xffffff8012835570, R9:  0xffffff802aefd1f8, R10: 0x0000000000000001, R11: 0x0000000001c98000
    R12: 0x0000000000000000, R13: 0xffffff802da24fd0, R14: 0x000000000000015f, R15: 0xffffff802aefd1f8
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    0xffffff81fbe93270 : 0xffffff800a022f79
    0xffffff81fbe932f0 : 0xffffff800a0dc43e
    0xffffff81fbe934c0 : 0xffffff800a0f3976
    0xffffff81fbe934e0 : 0xffffff800a0a42c0
    0xffffff81fbe93600 : 0xffffff800a09a697
    0xffffff81fbe93920 : 0xffffff800a401eee
    0xffffff81fbe93950 : 0xffffff800a370bb5
    0xffffff81fbe93a10 : 0xffffff800a200347
    0xffffff81fbe93a80 : 0xffffff800a43aa1c
    0xffffff81fbe93b20 : 0xffffff800a06d434
    0xffffff81fbe93b70 : 0xffffff800a06c893
    0xffffff81fbe93bb0 : 0xffffff800a0751d2
    0xffffff81fbe93d50 : 0xffffff800a078a94
    0xffffff81fbe93f20 : 0xffffff800a0dc87c
    0xffffff81fbe93fb0 : 0xffffff800a0f387b
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    Mac OS version:
    13F34
    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide: 0x0000000009e00000
    Kernel text base: 0xffffff800a000000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
    System uptime in nanoseconds: 232075633495671
    last loaded kext at 222394697589308: com.apple.filesystems.msdosfs           1.9 (addr 0xffffff7f8c09c000, size 65536)
    last unloaded kext at 222460043430988: com.apple.driver.AppleUSBCDC    4.2.1b5 (addr 0xffffff7f8c05b000, size 16384)
    loaded kexts:
    com.apple.filesystems.msdosfs        1.9
    com.apple.driver.AppleBluetoothMultitouch         80.14
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy        3.6.22
    com.apple.iokit.IOBluetoothSerialManager            4.2.7f3
    com.apple.driver.AudioAUUC           1.60
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.driver.AGPM        100.14.34
    com.apple.driver.ApplePlatformEnabler    2.0.9d7
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.driver.AppleThunderboltIP       1.1.2
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.2.7f3
    com.apple.driver.AppleCameraInterface    4.26.0
    com.apple.driver.AppleHWAccess   1
    com.apple.driver.AppleLPC  1.7.0
    com.apple.driver.AppleSMCLMU     2.0.4d1
    com.apple.driver.AppleIntelHD5000Graphics       8.2.8
    com.apple.driver.AppleIntelFramebufferAzul       8.2.8
    com.apple.driver.AppleBacklight     170.4.11
    com.apple.driver.AppleMCCSControl          1.2.5
    com.apple.driver.AppleUSBTCButtons        240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleUSBCardReader     3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN           1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            35
    com.apple.driver.AppleUSBHub      683.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.6.0
    com.apple.driver.AppleAHCIPort     3.0.5
    com.apple.driver.AirPort.Brcm4360           842.21.65
    com.apple.driver.AppleUSBXHCI     683.4.0
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleACPIButtons           2.0
    com.apple.driver.AppleRTC  2.0
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleSMBIOS       2.1
    com.apple.driver.AppleACPIEC        2.0
    com.apple.driver.AppleAPIC            1.7
    com.apple.nke.applicationfirewall   153
    com.apple.security.quarantine        3
    com.apple.driver.IOBluetoothHIDDriver    4.2.7f3
    com.apple.driver.AppleMultitouchDriver   245.13.1
    com.apple.kext.triggers         1.0
    com.apple.iokit.IOSerialFamily         10.0.7
    com.apple.driver.DspFuncLib          2.6.3f4
    com.apple.vecLib.kext           1.0.0
    com.apple.iokit.IOAudioFamily         1.9.7fc2
    com.apple.kext.OSvKernDSPLib      1.14
    com.apple.iokit.IOBluetoothFamily  4.2.7f3
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.7f3
    com.apple.driver.AppleHDAController        2.6.3f4
    com.apple.iokit.IOHDAFamily           2.6.3f4
    com.apple.iokit.IOSurface     91.1
    com.apple.AppleGraphicsDeviceControl     3.6.22
    com.apple.iokit.IOAcceleratorFamily2         98.23
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleGraphicsControl     3.6.22
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.iokit.IONDRVSupport      2.4.1
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleUSBMultitouch       240.10
    com.apple.iokit.IOUSBHIDDriver     660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.6.7
    com.apple.iokit.IOUSBMassStorageClass     3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.7
    com.apple.driver.AppleUSBMergeNub       650.4.0
    com.apple.driver.AppleUSBComposite        656.4.1
    com.apple.driver.AppleThunderboltDPInAdapter            3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.4.5
    com.apple.iokit.IOUSBUserClient     660.4.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.driver.AppleThunderboltNHI    2.0.1
    com.apple.iokit.IOThunderboltFamily         3.3.1
    com.apple.iokit.IO80211Family       640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily           3.2
    com.apple.iokit.IOUSBFamily            686.4.1
    com.apple.driver.AppleEFINVRAM  2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            2.0.0
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.AppleKeyStore     2
    com.apple.driver.DiskImages           371.1
    com.apple.iokit.IOStorageFamily      1.9
    com.apple.iokit.IOReportFamily       23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform         2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    com.apple.kec.pthread          1
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    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: Internal Memory Card Reader
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    USB Device: Bluetooth USB Host Controller
    USB Device: USB2.0 Hub
    USB Device: Disk
    USB Device: KB800HM Kinesis Freestyle2 for Mac
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
    Anonymous UUID:       920D0527-2225-8828-9A9E-574041C42F16
    Tue Sep 30 17:27:01 2014
    panic(cpu 2 caller 0xffffff80126dc43e): Kernel trap at 0xffffff80126a42c0, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x00000001fd620017, CR4: 0x00000000001606e0
    RAX: 0xffffff8012cd0320, RBX: 0x000000000000005b, RCX: 0x000000000000005b, RDX: 0x0000000000000000
    RSP: 0xffffff81fd6e3b40, RBP: 0xffffff81fd6e3b60, RSI: 0xffffff80334915a0, RDI: 0xffffff8012cd08d0
    R8: 0xffffff801a285e08, R9:  0xffffff8020b3d0b8, R10: 0x0000000000000100, R11: 0x00000000ffe00001
    R12: 0xffffff8022ecec70, R13: 0xffffff80487fc1c0, R14: 0x00000000000001a4, R15: 0xffffff8020b3d0b8
    RFL: 0x0000000000010282, RIP: 0xffffff80126a42c0, CS:  0x0000000000000008, SS:  0x0000000000000010
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    Backtrace (CPU 2), Frame : Return Address
    0xffffff81fd6e37d0 : 0xffffff8012622f79
    0xffffff81fd6e3850 : 0xffffff80126dc43e
    0xffffff81fd6e3a20 : 0xffffff80126f3976
    0xffffff81fd6e3a40 : 0xffffff80126a42c0
    0xffffff81fd6e3b60 : 0xffffff80126a4f65
    0xffffff81fd6e3b90 : 0xffffff8012691963
    0xffffff81fd6e3ca0 : 0xffffff801269268c
    0xffffff81fd6e3d10 : 0xffffff801268525e
    0xffffff81fd6e3e00 : 0xffffff80126146b4
    0xffffff81fd6e3e60 : 0xffffff8012614c80
    0xffffff81fd6e3ef0 : 0xffffff801261dfef
    0xffffff81fd6e3f70 : 0xffffff80126c9b9d
    0xffffff81fd6e3fb0 : 0xffffff80126f4196
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    Mac OS version:
    13F34
    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide: 0x0000000012400000
    Kernel text base: 0xffffff8012600000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
    System uptime in nanoseconds: 71186978178043
    last loaded kext at 70114301282650: com.apple.driver.AppleUSBCDC           4.2.1b5 (addr 0xffffff7f946bf000, size 20480)
    last unloaded kext at 70174426302027: com.apple.driver.AppleUSBCDC       4.2.1b5 (addr 0xffffff7f946bf000, size 16384)
    loaded kexts:
    com.xythos.kext.xdfs 1.6
    com.apple.filesystems.smbfs            2.0.3
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AudioAUUC           1.60
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy        3.6.22
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleBluetoothMultitouch         80.14
    com.apple.iokit.IOBluetoothSerialManager            4.2.7f3
    com.apple.driver.AGPM        100.14.34
    com.apple.driver.ApplePlatformEnabler    2.0.9d7
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.2.7f3
    com.apple.driver.AppleIntelHD5000Graphics       8.2.8
    com.apple.driver.AppleHWAccess   1
    com.apple.driver.AppleCameraInterface    4.26.0
    com.apple.driver.AppleSMCLMU     2.0.4d1
    com.apple.driver.AppleBacklight     170.4.11
    com.apple.driver.AppleMCCSControl          1.2.5
    com.apple.driver.AppleLPC  1.7.0
    com.apple.driver.AppleIntelFramebufferAzul       8.2.8
    com.apple.driver.AppleThunderboltIP       1.1.2
    com.apple.driver.AppleUSBTCButtons        240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleUSBCardReader     3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN           1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            35
    com.apple.driver.AppleUSBHub      683.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.6.0
    com.apple.driver.AppleAHCIPort     3.0.5
    com.apple.driver.AirPort.Brcm4360           842.21.65
    com.apple.driver.AppleUSBXHCI     683.4.0
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleRTC  2.0
    com.apple.driver.AppleACPIButtons           2.0
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleSMBIOS       2.1
    com.apple.driver.AppleACPIEC        2.0
    com.apple.driver.AppleAPIC            1.7
    com.apple.nke.applicationfirewall   153
    com.apple.security.quarantine        3
    com.apple.kext.triggers         1.0
    com.apple.driver.DspFuncLib          2.6.3f4
    com.apple.vecLib.kext           1.0.0
    com.apple.iokit.IOAudioFamily         1.9.7fc2
    com.apple.kext.OSvKernDSPLib      1.14
    com.apple.driver.IOBluetoothHIDDriver    4.2.7f3
    com.apple.driver.AppleMultitouchDriver   245.13.1
    com.apple.iokit.IOSerialFamily         10.0.7
    com.apple.iokit.IOBluetoothFamily  4.2.7f3
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.7f3
    com.apple.iokit.IOSurface     91.1
    com.apple.driver.AppleGraphicsControl     3.6.22
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.iokit.IONDRVSupport      2.4.1
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.driver.AppleHDAController        2.6.3f4
    com.apple.iokit.IOHDAFamily           2.6.3f4
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.AppleGraphicsDeviceControl     3.6.22
    com.apple.iokit.IOAcceleratorFamily2         98.23
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleUSBMultitouch       240.10
    com.apple.iokit.IOUSBHIDDriver     660.4.0
    com.apple.driver.AppleThunderboltDPInAdapter            3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.6.7
    com.apple.iokit.IOUSBMassStorageClass     3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.7
    com.apple.driver.AppleUSBMergeNub       650.4.0
    com.apple.driver.AppleUSBComposite        656.4.1
    com.apple.iokit.IOUSBUserClient     660.4.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.driver.AppleThunderboltNHI    2.0.1
    com.apple.iokit.IOThunderboltFamily         3.3.1
    com.apple.iokit.IO80211Family       640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily           3.2
    com.apple.iokit.IOUSBFamily            686.4.1
    com.apple.driver.AppleEFINVRAM  2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            2.0.0
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.AppleKeyStore     2
    com.apple.driver.DiskImages           371.1
    com.apple.iokit.IOStorageFamily      1.9
    com.apple.iokit.IOReportFamily       23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform         2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    com.apple.kec.pthread          1
    Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB2.0 Hub
    USB Device: KB800HM Kinesis Freestyle2 for Mac
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

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    PGP is another alternative as I have used it for the past few years on all of my Macbook Pros. I also own SecureDoc but have not installed it on the new Macbook yet.
    I do know that PGP disables hibernate during the install as it can cause problems.

  • Flaky MacBook -- spontaneous restarts

    Folks:
    My MacBook has been operating fine since November 2006. But recently it has started to restart spontaneously, intermittently.
    This does not seem to be related to the application I'm using or the time it has been operating.
    Tonight, about 3 hours of operation, the machine started restarting continuously when I was typing in MS Word. It would start up but not get very far --about 5 seconds-- into the boot sequence. After about 5 end-to-end restarts, I held down the power button until it stopped. Then I hit the power button. The machine started normally. I tried going back to Word; the document opened, I typed about 10 characters, but the system froze at that point.
    A few days ago, I opened it up and right away I tried to run PhotoBooth and it restarted once -- and I gave up for the night.
    Suggestions?
    TIA,
    Henry

    I was just trying to take some photos with Photo Booth -- no power attached. I barely got things set up, I experimented with a few effects, then asked for a photo. The MacBook crashed. Repeat. Crash. This time along the right-hand side of the screen there was a set of moving black bars and the machine hung rather than restarting. Repeat. This time the machine continued restarting about every 10 seconds until I held down the power button. I tried connecting the power adapter. Repeat. Crash.
    Just for grins, I exchanged in the fully-charged battery from a new MacBook (about a month old, not intensively used). When I booted up the system, it got a few seconds into the sequence and rebooted. Then I went ahead with more Photo Booth fun. It is difficult to say for certain, but as long as I was able to play with the system after that --about 15 minutes-- it operated correctly. At the instant I decided to swap batteries back --while i was still playing in Photo Booth -- it crashed, restarted, got about 5 seconds into the sequence, then restarted again, repeated, then successfully rebooted.
    So: Changing the battery seemed to effect this problem, but the symptoms are so random, it is really difficult to tell what's going on.
    Henry

  • When I login to my bank, I get the message: 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. Have new MacBook Air with Yosemite. How to solve this problem?

    When I try to login to the website of my bank, I get the following error message:
    403 - Forbidden: Access is denied.
    You do not have permission to view this directory or page using the credentials that you supplied.
    I have a new MacBook Air with OS Yosemite installed.
    What is the problem and how can I solve it?

    Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
    Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
    The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
    Back up all data.
    Double-click anywhere in the line below on this page to select it:
    com.apple.idms.appleid.prd
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
    Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
    The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
    Credit for this idea to Christian Braukmueller of SAP.

  • New macbook..a cry for help!!!!!!!!

    Hey all,
    I bought a a black macbook on friday,my first mac and i have to say although happy to have it,i think i might have a few issues....but first let me say i'm not very tech savvy...
    1st. i am noticing a slight rattle of some of the keys...QWEASDZXC basically the ones on the left hand side...i could be wrong but say for example, i press P a few times and then E i notice a distinct differnce in noise levels.
    2nd. At times the trackpad seems to be a little slow on the take...it will work fine but every now and then i notice the cursor freeze for a split second.
    3rd. when surfing the net i feel its not running at full speed(granted,i dont know what full speed should be)2 days ago when i first connected to internet via wireless,it more or less went to web pages instantaneously but ever since it seems to alot slower.if for example if download the apple page the 'frame' of the page will come in a second or 2 but all the captions etc will take anywhere up to 5/6 seconds more...is this normal???my father has a dell desk top which is 3 years old,my brother has a compaq (i think!)latop,i'm pretty sure neither one has had any signifcant memory upgrades,runs a few programmes etc and i'm certain they are faster then my mac.
    4th.In general(and this could be down to me being unfamiliar with the machine) i feel that when going through applications etc,the machine just doesnt seem to be as fast as i had expected it be,i havent installed anything from the disks(as in,all the osx programmes are on it)maybe i need to get rid of some of them,but i just feel that if i think its slow after 2 days whats it going to be like when i start downloading stuff and really getting in to it etc???
    Ok,so thats it for now...please believe when i say i'm not making these points in a complaining/whining type of way...apart from these issues the macbook looks great and i believe i've made to right move switching to apple...its just that my tech challenged gut instinct tells me that something is not right with the machine...or maybe my expectations are too high???...i dont think so.
    so if any of you have any thoughts or ideas on the issues please post away...let me say again,this is not intented to be an angry post but i just want to get the best out of my new computer,
    thanks for listening/reading
    Paul.

    bout ye (im in n.ireland atm ^_^ )
    yes, if you quit the process now, it will start the
    next time you open it, or it will start itself if its
    a system process which automatically starts after
    boot up.
    I do not use limewire and didnt know what it was,
    after google it now I learnt that its a p2p file
    transfering programme....and I suspect its eating up
    you ram.
    What I would suggest you to try is restart your
    computer, and this time dont run limewire, then
    connect to the net as usual and run activity monitor
    and see if there's any improvement.
    bout ya!
    i'll give that a try,only concern is..i installed limewire whilst writing in this thread..ie it was running slow before!another thing i might try(if you advise it!)when i turned on the computer the first time i didnt and still havent used the intallations disks...i've read on other threads that i can take out programmes that i'm not going to use (for a while)such as garageband,iphoto etc,printer options and other languages...this might free things up for me?all in all,still think its pretty strange...havent seen many other threads from new macbook owners with 1gb...
    thanks,
    PAul.

  • Apple Micro-DVI to Video Adapter New MacBook Air

    Hi All,
    I am brand new to the Mac world (Been a PC user my entire life). Thought I would take a gamble on a Mac and see how it goes. So far I have been really impressed and happy!
    I bought a MacBook Air a few weeks ago. It's a 2.13 GHZ MacBook Air. I would like to connect it to my "old school" standard TV which has S-Video and RCA (Yellow) inputs. I went on the Apple Store and found the Apple Micro-DVI to Video Adapter which says it is designed for a MacBook Air. Previosly though, I saw a discussion on another Mac type site that said this adapter was designed for the old MacBook Air laptops. Does anyone know if this adapter will work on my new MacBook Air? The techspecs call my MacBook Air video output a "MiniDisplay Port". Is this just a new name for Micro-DVI?
    Any help would be appreciated.
    Peter

    No, there is currently no adapter available to go from mini displayport to a compostie or s-video tv. Monoprice.com sells a mini displayport to hdmi cable. That's the closest there is.
    Your mba doesn't have a mini-dvi port.
    Glor

  • I have a brand new MacBook Air 11 inch, 4gb RAM and 256 gb SSD where the screen flickered abnormally and got dead all of a sudden while uploading a photograph in FB. Can anybody help?

    I have a new MacBook Air 11 inch, 4gb RAM, 256 SSD and use Mavericks OS. It is still under waranty period.
    Just few days ago while I was uploading a photograph in facebook, the screen started flickering abnoromally. I tried using the escape button but nothing was working so switched off by pressing the power button.
    After few minutes I tried to switch it on but my system never waked up. Called up the Apple Support, did SMC and PRAM but nothing worked. Then I was advised to take it to Apple's authorised service centre.
    At the service centre the engineers diagnoised and then said that the MLB/mother board needs to be replaced. Had waited for six-long days and today they had replaced the MLB/mother board. Now, the system came to life but nothing has booted. The screen goes white and a '?' question mark icon keeps on flickering.
    After thoroughly diagnoising it the engineer said that now the problem is with the SSD and the worse thing is all my important documents and photographs etc are no more there. And I don't have a backup of the same!
    While Apple Support contact centre is assuring they would replace any other parts if found faulty, but I feel differently. First, the MLB/mother board was changed now they say it is SSD problem - so if the SSD too is replaced there are possibilities of more faults coming up. All I can see and feel that this particular machine has turned out to be architectually deffective that calls for immediate replacement.
    Right now I am using a friend's windows pc to write this mail.
    Feeling completely miserable - all my expectatations gone after investing in such an expensive machine, loss of all my data, wastage of time and energy and to top it all affecting my daily work.
    Can anybody please advise what shall I do?

    Take the system to an Apple store to be fixed or replaced as the one you have has defective hardware.

  • New Macbook Mail wont open

    When I click on the Mail icon in the dock it bounces once and then does nothing. It won't open through the hard drive either. I am on a brand new MacBook, just getting set up. Why wont it work?

    Verify/repair the startup disk (not just permissions), as described here:
    The Repair functions of Disk Utility: what's it all about?
    After having fixed all filesystem issues, if any, proceed as follows:
    1. Open /Applications/Utilities/Console.
    2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
    3. In the Finder, go to /Applications/, and try to open Mail by double-clicking on it. Look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is.
    In the meanwhile, take a look at the following article, in case this is a font issue:
    Font Management in Mac OS X Tiger and Panther
    You may also want to read the following article:
    Multiple applications quit unexpectedly or fail to launch

  • I have an older macbook circa 09 and purchased a new macbook pro 2012. The older one has been backed up to an older time capsule. How do i move the files to my new macbook?

    I have an older mackbook pro circa 2009, i thought it died on me it just went completely black. I later found out just a bad battery i purchased a new one in the interim. Now that i have discovered the problem i bought an older time capsule and backed up the older macbook i now want to transfer my personal files to my new macbook pro to maintain one personal mackbook. How can i move the files from my time capsule to my newer macbook pro?
    thank you in advance for your help!!

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • IPad2 and a new MacBook running Lion, Both Devices use the same Apple ID which is a Hotmail eMail id. Can I create a new iCloud eMail Id and use iCloud eMail and continue to use my Hotmail Id for my Apple Id and use it for iTunes, iCloud

    I have an iPad2 and a new MacBook running Mountain Lion. Both Devices use the same Apple ID which is a Hotmail eMail id. Can I create a new iCloud eMail Id and use iCloud eMail and continue to use my current Hotmail Id for my Apple Id for iTunes, iCloud.
    Note, I will use both Hotmail and iCloud eMail.

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

  • My new Macbook Pro (or how I got an heart attack but refused to die)

    I have been using linux for many years now, and have had some really good experiences with it. The good thing is that you can do whatever you want in linux, the bad thing is that it takes so much time. For many years this wasn't a problem, but since I started studying music I've been pretty busy with touring and recording, and configuring linux takes too much time. Therefore, I was advised to buy a Mac, and so I did. It took two weeks to arrive, and I barely slept those weeks, because after reading about the new Macbook Pros(mid 2009) on the Apple webpage I was stoked. When I got it I almost **** myself! I was so happy when I got it! The first bad thing I noticed was that you could easily push the left side of the undercover down a little, which didn't make it as solid as I thought it would be. But, that was just a little detail. The first thing I did after watching the intro video was to play around with it, and after half an hour, I heard the disk spin faster than usual, then stop, and then it made a beep. Strange, I thought, but went on to format it and reinstall Os X without much of the crap that followed it, so I could get more space, even though I had upgraded it so I had a 500gb 7200RPM hard drive. After reinstalling it I did the usual stuff: add my mails to Apple Mail, get MSN, install music applications etc. During this, I would still get that faster spin, followed with a stopping of the hard drive, and a beep. Still strange, and now even annoying, but I thought that it's alright. A few days later I did a test recording with my jazzband, and we did an amazing recording! As it was all improvised, we were very happy to have it recorded. What we discovered when we played it back though, was that it made a strange noise several places in the recording. I didn't know what it was, but I was really ****** that it ruined the recording. A few days later I was recording something on my midi-keyboard internally, and then I heard that spin and beep again. When I played back the recording I heard that noise just where the beep had been, so I just figured that when the hard drive spins and beeps, it have a hard time saving what's being recorded, and therefore it ends up being noise. I got ****** off, as I had spent 2660USD(with student discount) on a machine so that I wouldn't have any problems, but ended up having one anyways. I called AppleCare and explained the problem, and they said that they would call me back with a solution. Three days later I got a phone, and they told me that it was because the hard disks get put to sleep after some time, and puts something on the hard drive to protect it, and that's what's making the noise. My answer was:
    1. IF that was the case, how come you make it like that, so the hard disks are put to sleep when active, like when you are recording?
    2. IF that was the case, how come you make it like that, so it makes a noise in the recording when they are put to sleep? and
    3. That's not the case, as I don't have that option enabled, both with or without power supply.
    He didn't have any answer to this, and said he would call me up later. Three days later he called me up and told me that the noise was most probably because of noise caused by ground loops. I told him that I have read a little about it, and that it most likely wasn't that, but he still sent me an informative mail on how to fix it. I read it, and followed it, but as expected: nothing got better. I told him that, and he said that he would look into it - after two weeks of vacation. As I start my study on August 11. and are going to record from about that date, I can't wait, so today I called AppleCare and spoke to another guy. He let me wait 20 minutes on line(my expense, ofcourse), before saying that they didn't have an answer now, but would call me back tomorrow.
    I also bought a Mighty Mouse with the Macbook Pro. I was well aware of the fact that it isn't configured for right click, so I configured it when I plugged it in, but still right click wouldn't work. I called AppleCare and explained, and the guy told me that "it is a very special mouse". He explained how to use it, what I already knew, and as I didn't have more money to call with, the phone ended the call. Needless to say, it still isn't working properly. The right click works every now-and-then, and the buttons on the side works once a week.
    As I already told you, I am a musician. After not having to spend times fixing things, like in linux, the music software was the biggest reason I got a Mac. I bought Logic Studio, and was amazed when I got it. It was great! ...for 20 minutes, then I got this overload message, despite the fact that I had two tracks with a couple of loops, and a brand new computer. This bugged me very much, but what was worse was the fact that two weeks later, the new version of Logic came out, and I got no discount on upgrading.
    As you might understand, I am starting to get really ****** off. I called Eplehuset, the most official Apple reseller in Norway, and they told me it would take two weeks to fix my Macbook Pro, and that I wouldn't get a machine while waiting. Since I start in the university in 8 days, I can't do that. I just have to load off some of my rage here, and I also hope that you have some tips on how to fix the hard drive.

    My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
    Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
    And edit your mouse settings to do what you want it to do.
    Secondly, this is not the place to vent. If you have a complaint, there is:
    http://www.apple.com/feedback/
    or http://www.apple.com/contact/
    We are just end users here helping other end users.
    Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
    Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
    Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
    Good luck!

  • Use  back up from Time Machine to start new MacBook Pro

    Using the Time Machine and an external Hard Drive I  back up my 3 years old MacBook  (running Lion  and with hard drive of  250 GB)
    I am planning to purchase a new MacBook Pro (with a hard drive of 750 GB)
    how  do I transfer all my software  and Data to my new computer?
    if  I plug my  Time Machine to it will set up my new computer just the way I have my old Computer?
    will all software work properly?
    Any thing else I should  have in Consideration??

    K2spuky wrote:
    Using the Time Machine and an external Hard Drive I  back up my 3 years old MacBook  (running Lion  and with hard drive of  250 GB). Will all software work properly?
    The old machine is running Lion already, then all your programs are ready already for the new machine with Lion.
    how  do I transfer all my software  and Data to my new computer?
    if  I plug my  Time Machine to it will set up my new computer just the way I have my old Computer?
    Plug the TimeMachine drive into the new computer, boot it and when you go through the setup there will be a opportunity to transfer from the TM drive.
    Shouldn't be a problem as your already on Lion.
    Of course if your older machine software is crappy and slow, so will your new machine.
    You might decide to fresh install instead, create the same user on the new machine then install all your programs from fresh original sources and then transfer files manually from the older machine, droppping the contents right into the same user folders as on the old machine.
    More work, but actually saves work if your older machine is screwed up. Because Setup and Migration assistant has no brains, it transfers crap just as well as the good stuff. and despite what it says, it seems to transfer programs even if you state you just want files. Why I don't know, it's what someone said.
    I never use either, because reinstalling the whole OS again, especially Lion with the Internet download, is not worth the chance. I'd rather download a few programs and transfer manually, takes about the same amount of time.

  • What is the exact name of the cable I need to connect my old hard drive from my macbook pro (it has been taken out of the computer) to my new macbook pro?  I need to transfer files from the old hard drive to the new computer.

    What is the exact name of the cable I need to connect my old hard drive from my macbook pro, which has been removed from the computer, to my new macbook pro?  I need to transfere files from the old hard drive to the new computer.

    No eSATA to USB. Just a SATA/IDE to USB adapter. Google SATA/IDE to USB adapter and you will get tons of links to buy them. Most likely your local computer electronics store has them, although they might be more expensive buying locally than online.
    I have several. You can get either USB 2, which what I recommend, or USB 3. USB is backward compatible so a USB 3 adapter will work on a USB 2 port and a USB 2 adapter will work on a USB 3 port. Backward compatible in both directions.
    I suggest a USB 2 type because there have been some problems with certain USB 3 devices, the USB 3 interface used isn't all that good in those certain devices. USB 3 is still fairly new where as USB 2 has been around for over 10 years.
    synghem wrote:
    Thank you LowLuster,
    At the apple store they said I needed an esata to usb wire.  But looking at wires on line has been confusing.  Is sata the same as esata?  How do I know if I need a usb 3 or usb 2?

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