New mask tracker is not working
I am trying to use the new mask tracking feature in Premiere Pro CC 2014 and it does not work. I am using native AVCHD footage from a Canon C100. Editing on a mid-2012 Macbook Pro with Retina and OSX 10.9.3. The project has GPU enabled.
I drop a Gaussian Blur effect on a track and set a mask to blur someone's face. So far so good. However, when I click to track the mask forward, it steps exactly one from forward then stops. It does not lock the computer, just seems to stall. The dialogue box is still up showing that it's working but does not show any progress.
I suspect this is a bug. Anyone else having issues?
I did a remote session with Adobe yesterday. I was able to show him the problem with the complex mask around the person that I was using, but we did a simple oval around one persons face and it created all the key frames. He suggested that only simple oval or rectangle masks are supported and that I open a feature request for a more complex mask. I realized I wasn't going to get any further help or research from this person and filed a feature request that PR should track any mask I'm allowed to create. I used around 75 added points to the rectangle mask to cover a person from the waist up who was not very animated. Still seems like a bug and I hope we can get an Adobe employee to test it out and acknowledge that it's a pretty big issue with their new feature and get a fix soon.
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ivanhoeeurope
Are you within 30 days of purchase for the Premiere Elements 13? And, did you purchase as a download from Adobe? If so, you can
apply for a return/refund for 13. If you purchased elsewhere, then you would be governed by the return/refund policy of the seller.
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Adobe Photoshop Elements 12 Direct Download Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
Apparently this web site does not sell the tryout. It just makes it available for use.
Before I posted my reply to you I looked at Motion Tracking with video source media on both Premiere Elements 12/12.1 and 13/13.1 on the same Windows 7 64 bit computer.
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ATR -
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