New MBP'13 keeps freezing

My new MacBook Pro keeps freezing!
I got a 13" MBP Retina on Oct-30th.
Config:
8GB Ram,
512 GB SSD
Maverics OS
2.6GHz i5, Intel 4th Gen Processor
It's not been even a day since I've got it, and it's already frozen 3 times, while I was *just browsing* on the internet!
This is INSANE! My old MacBookPro (bought in Dec'10) might have frozen at max 3 times in 3 years!
Could someone please throw some light on the possible reasons?

You have 14 days to return the computer w/no questions asked.  Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out.  Let Apple deal w/the problems.

Similar Messages

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  • MBP Keeps Freezing

    My MacbookPro keeps freezing, doing simple tasks. Any input or fix action would be much apperciated,
    thanks
    Anonymous UUID:       09A4D18E-A045-1FB3-8CAB-393BBC8471DA
    Fri Nov 29 18:04:36 2013
    panic(cpu 4 caller 0xffffff7f8cc98fac): "GPU Panic: [<None>] 4 3 5f 1d 0 8 3 3 : NVRM[0/1:0:0]: Read Error 0x001226c4: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x112c00000 0xffffff81f293d000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81d2992d50 : 0xffffff800aa22f69
    0xffffff81d2992dd0 : 0xffffff7f8cc98fac
    0xffffff81d2992ea0 : 0xffffff7f8b3f7cf8
    0xffffff81d2992f60 : 0xffffff7f8b4c4e26
    0xffffff81d2992fa0 : 0xffffff7f8b6f3098
    0xffffff81d2992fc0 : 0xffffff7f8b6d9063
    0xffffff81d2993090 : 0xffffff7f8b6d9438
    0xffffff81d2993100 : 0xffffff7f8b53a9be
    0xffffff81d2993250 : 0xffffff7f8b539d3f
    0xffffff81d2993360 : 0xffffff7f8b6df5d8
    0xffffff81d29933d0 : 0xffffff7f8b6dbddc
    0xffffff81d29935b0 : 0xffffff7f8b6f0004
    0xffffff81d2993620 : 0xffffff7f8b4e8011
    0xffffff81d2993640 : 0xffffff7f8b3fe66e
    0xffffff81d29936e0 : 0xffffff7f8b3d94a7
    0xffffff81d2993710 : 0xffffff7f8b3fc62e
    0xffffff81d2993910 : 0xffffff7f8b3fdacd
    0xffffff81d29939e0 : 0xffffff7f8b59f6f9
    0xffffff81d2993a20 : 0xffffff7f8b5a0c10
    0xffffff81d2993ae0 : 0xffffff7f8b595d57
    0xffffff81d2993c70 : 0xffffff7f8b3a8a2f
    0xffffff81d2993cf0 : 0xffffff7f8b39915e
    0xffffff81d2993d70 : 0xffffff7f8b39be0b
    0xffffff81d2993de0 : 0xffffff7f8b39bf97
    0xffffff81d2993e50 : 0xffffff7f8b39bb4c
    0xffffff81d2993ec0 : 0xffffff7f8b363147
    0xffffff81d2993ef0 : 0xffffff800aeada80
    0xffffff81d2993f30 : 0xffffff800aeac522
    0xffffff81d2993f80 : 0xffffff800aeac5f7
    0xffffff81d2993fb0 : 0xffffff800aad6aa7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b354000->0xffffff7f8b38bfff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b0ba000
             com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8b397000->0xffffff7f8b3a6fff
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b354000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b0ba000
             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8cc8b000->0xffffff7f8cc9dfff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8cc83000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bcb0000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b0ba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b354000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8cc86000
             com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8b3a7000->0xffffff7f8b611fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b0ba000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8b397000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b354000
             com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7f8b61c000->0xffffff7f8b7cbfff
                dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8b3a7000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b0ba000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000a800000
    Kernel text base: 0xffffff800aa00000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 337836759060
    last loaded kext at 244854175438: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8ce16000, size 65536)
    loaded kexts:
    com.avast.AvastFileShield          2.0.0
    com.avast.PacketForwarder          1.3
    com.apple.filesystems.msdosfs          1.9
    com.apple.filesystems.afpfs          11.0
    com.apple.nke.asp-tcp          8.0.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.GeForce          8.1.8
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleIntelHD4000Graphics          8.1.8
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.nvidia.NVDAStartup          8.1.8
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.1.8
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
    com.apple.nvidia.driver.NVDAResman          8.1.8
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.iokit.IOSurface          91
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SD512E, 500.28 GB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

    Right at the top of that long list you posted it says.
    Fri Nov 29 18:04:36 2013
    panic(cpu 4 caller 0xffffff7f8cc98fac): "GPU Panic: [<None>] 4 3 5f 1d 0 8 3 3 : NVRM[0/1:0:0]: Read Error
    That is hardware and the only place that can fix hardware Issues, Errors, Problems, is Apple by replacing the problem part or parts.
    So make an Appointment with your local Apple store for your Mac to be checked out and repaired.

  • My new Mac keeps freezing on daughters account, why ?

    We brought a Mac about 2 weeks ago, we have all set up our accounts on it but it keeps freezing on both my children's accounts, one more than the other! Is there a fault with the mac or with my children's apple accounts ?

    You have 90 days of complimentary telephone support. I would recommend using it, to help you get started please click http://www.apple.com/uk/support/complimentary/
    Good luck.

  • Brand new iPod keeps freezes all the time, Why?

    The problem started early this year with my old iPod classic (couple years old) was beginning to freeze all the time so I just thought it was time to get a new one so I did but the same probably happened straight away and just just died after 2 weeks of constant resting so I got a brand new replacement and the same thing is happening to this one too, my question is why does this still happen and how to stop it?

    You are still under warranty.  Call Apple Care, get a case number and keep it handy.

  • New macbook keeps freezing

    I just bought the new macbook that came out and already I keep running into problems. While safari is running, finder would sometimes freeze, as well as safari. sometimes force quit won't work as well. Is it a hardware problem? Is anyone else running into this problem???

    I'm having a similar problem with my MacBook, I've had it for almost a year, working flawlessly with Tiger till a month ago when I installed Leopard. Since then and even after updating to 10.5.1 the machine freezes every 5 minutes or so no matte what you are doing in it or what programs are running, restarting or forcing the finder to restart doesn't really solve the problem. I've tried almost everything, closing all programs, closing bluetooth, closing airport, repairing permissions, repairing the disk, etc... Apple Hardware Test said the machine was OK and there isn't any log or process I can blame. activity monitor shows very low activity during this freeze periods. I just don't know what to do, the MacBook has rendered completely useless since I installed Leopard and I think I'm days away from restoring a disk image I kept before upgrading, the only problem with this is I will never know if the issue is solved with future upgrades. No other of my machines seems to be affected (MacMini Core Duo and G5 Dual 1.8 Ghz, both with Leopard as well).

  • My MBP keeps freezing with red and black vertical lines. What's going on?

    About once a week my early 2011 i7 macbook pro seems to freeze with these weird lines on screen.  I was using Adobe Photoshop CS6 and had quicktime playing an mp3 in the background.  Nothing out of the ordinary happened that I know of that could have triggered the computer locking up. 
    I took my MBP to the Apple store and they said it passed all diagnostic tests.  They suggested that since it is sporatically happening, it may be weeks before an answer is given to the problem that I am experiencing.  Here are some pictures I took when my mac last froze.

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