New MBP 15 Physical condition

hello
i am new here and also with mac. I love the MBP and OSX much more convenient than PC for me.
Whatever i have a question about the physical condition of MBP.
i noticed on my recent MBP that the sealing dark grey plastic around my upper case is not tight everywhere to the lower case. For exemple around the corner and the left front side, ther is a bit of space between the upper and lower case. Is it a common thing ?
It looks like the assembly is not perfectly tight everywhere.
Do you think if i open the upper case i could correct the assembly ? or do you think it is a design problem ? i don't want to open and make it worst since it is not that bad.
The other thing i noticed is the bad alignement of some key but i believe it is a common issue after reading some other posts.
Thank you for any advices.

There are 2 reasons for what you're saying:
1. A bend in the casing
2. Inappropriately mounted casing
#1 requires re-bending the case by a professional
#2 requires re-adjusting by yourself or a professional.
If it's only 1 or 2 spots, go out and get yourself a "00" screwdriver, take out the nearby screws, press the panel back in, and reset screws.
These cosmetic problems are not novel to the MBP, but are easily fixed - Easiest if you go to an Apple Store.

Similar Messages

Hey i bought a brand new MBP like 6 months ago and now it won't charge

i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
Battery Information:
Model Information:
Serial Number:          W013*****3BA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          3137
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5751
Health Information:
Cycle Count:          126
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11528
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0000
Wattage (W):          0
Revision:          0x0000
Family:          0x0000
Serial Number:          0x00000000
Charging:          No
As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
What is wrong with my mac? Is it serious and does Apple Care cover it?

Have you done a SMC
http://support.apple.com/kb/HT3964
Items include
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

Why was there over ten thousand file in my "All My Files" on my new MBP. I'm very new at using ICloud. I don't understand syncing vs time vs time vs syncing! I simply have not idea how to manage my file now.

Why is there over ten thousand file in my "All My Files" on my new MBP. I'm very new at using ICloud. I don't understand syncing vs time vs time vs syncing! I simply have not idea how to manage my files now. I read short comments & how to's in the support sections, but nothing I've read so far explains"best practices" or turning iCloud off to get a grip on managing files. I have 250gb fast storage on the MBP itself, and 200gb in the ICloud, one would thing that's enough. The files seem too be multiplying like rabbits. IPhoto's Faces has created hundereds of "somethings" not sure what. I am sure I am very frustrated! Please comment with kindness.

gf raines wrote:
Yes,I am confused. To say its just another drive is a "buzz statement".
OK, for example. If I download a document, song, or photo from ICloud, as I understand, it goes to Download in Finder. If I want to move it to a local folder of my choice on the solid state drive in my new MBP, does a copy always stay in ICloud? How do you housekeep? I have always used to a physical drive. What is different about the mind set. I used ICloud to store the contents of my old MBP. Once I download all the files I need, should I turn off ICloud and manage the file locally? I don't like the automatic movement of files when I don't understand the locations.
Nope, you don't understand it.
If you download a song from the iTunes cloud storage (which is not iCloud) it goes into the iTunes music folder (generally to a subfolder therein)
If you download a document from the iCloud drive it will go wherever you chose to put it.
If you download a photo from the iCloud Photo library it will also go wherever you choose to put it.*
If you move something you have not copied it, if you want to keep a copy on the iCloud drive and in a local folder, you would copy, not move it.
There is no 'automatic' movement, you decide what to store on the iCloud drive (exactly like any other drive) and what to remove.
The iCloud drive appears as a folder in Finder, you use it just like any other, copy/paste, save, delete etc.
You can turn the iCloud drive off whenever you like, download the content to a local drive first.
* Because the iCloud drive appears as a folder in Finder there is in fact no need to ever download anything to your Mac, everything on the drive is already on your Mac.

Buy new MBP 17" or Alienware M17?

I have an iMAC and am trying to decide on he new MBP 17" or an Alienware M17.
I use the computer for HD Movies and streaming and some gaming.
The cost is about the same.
What do you think?

They offer a better video card, Blueray . . .
All my DVD's are encoded into digital media files, which play in HD (not as good as Blue-Ray but very impressive nonetheless). Why would I want to carry about a pile of Blue-Ray discs along with my notebook when I can have all the movies encoded onto the hard drive of my notebook?
Physical optical media is a thing of the past. Just like floppy discs before them. As the H.264 codec is further developed Hi Def media in digital file format is the future (think MP3 sales much higher than physical CD sales). DVD / Blu-Ray will go the same way. Less production costs for the manufacturer = bigger profits = digital downloads.
I am not familiar with the Alienware machine, I have the 15' 2.53GHz MBP (to replace my old 17" MBP) and it is an absolutely fantastic machine. You may have more options on your Alienware, but it lacks one major option . . .it doesn't run OS X. Enough said.

Display on new MBP goes dim and screensaver won't work

Hi Folks-
I just got a new MBP and I'm having a couple of problems with the display.
1. The display goes to a dim condition when the MPB is idle. The slider under displays is all the way up and I turned the ambient light setting off. I get brightness back when Igo into displays and clickon the slider, but that is difficult to navigate on a dark screen and time consuming.
2. The screen saver just plain doesn't work. The computer starts the screen saver and then it jumps back with a flash and strange grid pattern, eventually settling on the screen where it had been. Then it will flash the grid pattern about every 30 seconds. It is very irritating to have this flash out of the corner of my eye.
Any suggestions folks?

Hi,
IE 10 should not affect the screensaver.
I suggest to boot with Clean Boot for test:
http://support.microsoft.com/kb/929135
If the issue persists, try to create another administrator account and login to see if the same issue occurs.
Leo Huang
TechNet Community Support

2 days new MBP / Partition error & Filevault freeze

Hi all,
I just get a brand new MBP. Unfortunately I can't create a new partition (from Boot camp or Disk Utility)
It seems that the problem is due to the activation of FileVault (which is always asking me to plug the book in order to finish encryption... but when i plug it .. nothing change)
My question is :
May I will have trouble if I reformat the disk entirely (no precious data on it) ?
I want to do it without any risk of crashing definitely the disk.. ( core storage story blablabla ..)
I saw many topics with people trying to play with partition (in order to save or erase or modify ..) no success.
- I tried to do a re install from the cmd + R
-> No change
I just want to have again this yosemite "setup" that you have when you open the box from apple...
I hope my question is clear.
Thx
diskutil :
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *1.0 TB     disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         999.7 GB   disk0s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Macintosh HD           *999.4 GB   disk1
                                 Logical Volume on disk0s2
                                 C8B8E6A4-7EB0-4425-AFAD-D5F99118CFD2
                                 Unlocked Encrypted
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group 4C898967-E35A-4907-8134-A1411DB15221
    =========================================================
    Name:         Macintosh HD
    Status:       Online
    Size:         999695822848 B (999.7 GB)
    Free Space:   0 B (0 B)
    |
    +-< Physical Volume FB5B0AD1-8040-4264-8497-D7BB95B120FA
    |   ----------------------------------------------------
    |   Index:    0
    |   Disk:     disk0s2
    |   Status:   Online
    |   Size:     999695822848 B (999.7 GB)
    |
    +-> Logical Volume Family D89D0263-4B09-47A4-856F-FA2CB892C78E
        Encryption Status:       Unlocked
        Encryption Type:         AES-XTS
        Conversion Status:       Converting
        Conversion Direction:    forward
        Has Encrypted Extents:   Yes
        Fully Secure:            No
        Passphrase Required:     Yes
        |
        +-> Logical Volume C8B8E6A4-7EB0-4425-AFAD-D5F99118CFD2
            Disk:                  disk1
            Status:                Online
            Size (Total):          999376945152 B (999.4 GB)
            Conversion Progress:   Paused
            Revertible:            No
            LV Name:               Macintosh HD
            Volume Name:           Macintosh HD
            Content Hint:          Apple_HFS

The FV2 conversion can take a bit of time. The status says
Conversion Progress:   Paused
There is a thread with a similar issue FileVault stuck on "Encryption Paused" which has the following
restarting my mac book pro ssd 500gb
reset pram with option+cmd+p+r
booting with cmd+r the utility disc (i've macintosh hd and one partition encrypted (the one with encoding paused)) >select the partition encrypted>click file and unlock>repair the partition disk>repair permission on partition>repair macintosh hd
restar
the encryption was resumed, after almost 9 hour the encryption ended.

Font size on my shiny new MBP

I just got my brand new MBP i7 17" replacing my late 2008 MBP 15". Migration of everything was a breeze (took about an hour for 150GB of data and such). I had to run through a couple of updates of software, and I was ready to go.
My laptop is connected to a 24" LED Cinema Display through the mini-display port. I do most of my work on the LED display, using the MBP to show email and to occasionally dump an image or something that I need to copy to work on my main display.
The problem is that everything is tiny on the MBP. It's kind of cool that I can see my 50 or so Mail folders, but they're just on the edge of readability. I've done some tinkering with the resolution (it's set to 1920X1200), the same as my LED display. But the LED is perfect, but my MBP is not. I tried some lower resolutions, but the image was fuzzy, harder to read.
My 15" MBP didn't have this problem. The screen resolutions seem to match perfectly on my 15" and on the LED.
There must be a simple fix. I'm not finding it, because I've never had this issue, since this is my first 17" MBP. Any help would be appreciated.

The current 17" 1920 x 1200 screen has the smallest pixels of any Mac product, now or ever. This means that any graphic element made up of a specified pattern of lighter and darker pixels will be smaller on that screen than on any other Apple screen. Non-adjustable user-interface elements like the menu bar and the text in it, modal dialog boxes and the text in them, standard Open and Save dialog boxes and the text in them, and toolbars and palettes in many applications, are displayed smaller on that screen than on any other Apple display.
For comparison purposes, here is a table showing the actual pixels-per-inch resolution of various current and recent Apple displays (thanks, Pythagoras!):
13.3" MBP: 1280 x 800 pixels @ 113.5 pixels per inch
15.4" MBP: 1440 x 900 pixels @ 110.3 pixels per inch
15.4" hi-res MBP: 1680 x 1050 @ 128.6 pixels per inch
17.0" MBP: 1920 x 1200 pixels @ 133.2 pixels per inch
24" Apple LED display: 1920 x 1200 @ 113.2 pixels per inch
27" iMac or Cinema display: 2560 x 1440 @ 108.8 pixels per inch
30" Apple monitor: 2560 x 1440 @ 97.9 pixels per inch
As you can see, the 15.4" MBP with the standard-resolution 1440 x 900 display is pretty close, as far as pixel size is concerned, to the 24" Apple Cinema LED Display, and the 13.3" MBP display is nearly identical to the 24" display. But they all have substantially larger pixels than your 17", so it's no surprise that you're finding things harder to see on your new screen. Many applications do give you options for increasing the sizes of most things that appear in them, but the only way to make the menu bar and other non-adjustable user interface items that are part of the operating system look larger is to decrease the screen resolution. As you've seen, when you do that, everything gets blurry.
A pixel is not divisible: it can only be one color or one shade of gray, not part one color and part another. So when you use a fixed grid of 1920 x 1200 physical pixels, which is what your screen is, to try to simulate a grid of, say, 1680 x 1050 or 1440 x 900 pixels by setting your resolution lower, the best that can be done with the available physical grid is to approximate the appearance of the larger pixels in those other grids. The inescapable outcome and, in fact, the literal meaning of "approximation" in this context, is blurring.
Ideally, you would have looked hard at the 17" MBP's display in an Apple Store and made an informed decision about whether it was going to work out well for you before buying one. It may or may not have been possible for you to do that, and you may or may not have taken the trouble. It is true that for some people (more of them with older eyes than with younger ones), the screen on that machine is just not usable, and selecting a lower resolution and living with the resultant blurring is an unacceptable remedy. If you find yourself among those people, you may have to try to return your MBP before 14 days have gone by.

New MBP - wireless/internet access networking problem - a summary!

Greetings!
New MBP here, with all the trimmings (MacOS X 10.4.10 - Safari 3 Beta). New also to the Apple/MAC world
MBP >> wireless networking into a Linksys WRT54G router and >> thru HughesNet DW7000 Satellite Internet connection (not the fastest, but hey, the US and especially rural areas are NOT S. Korea when it comes to speedy internet connections!
Frankly, I bought into it for two reasons: First, hearing about the vaunted Mac a/v/ and doc/photo editing capabilities,... and about MacOS stability, etc... Well, it all needs a little work still: on the part of new users like me, but also probably on the part of the Apple/Mac people as well. 2nd reason I decided to purchase the MBP - i.e. ability to run Windows (I have not yet tried BootCanp, etc...: still resolving preliminary issues!). I still live in a heavy Win environment at my business - no other way of course!
Communications issues seem to still prevail: I am hanging out at several VERY HELPFUL forums (AppleDiscussionForum, MacRumorsForums, etc...) and the same issues keep popping up. Im my case, same as all above reported, with a few additional points, as follows:
1. Xmission errors: seem to be - at least in my case - a constant factor, regardless on how close/far i am from my wireless router. For example, I would be attempting to dwnload an upgrade (large)QT or MacOS file. i am barely into the dowmoad, and I already have several Read/Send errors. By the end of the download, I will have probably about 15 Rcv and 5 Send errors. Never gets quite that bad in my Win machines, I must mention. Anything to do here (I know, there are such things always affecting wireless com). AND, MOST importantly, how that this affect the effectiveness of the upgrade (I spotted same thing with MacOS 10.4.10 and Safari Beta 3 upgrade downloads!). Would it be likely that applying upgrades in such circumstances would screw up the OS??? Could OTOH such errors be automatically "compensated" by re-xmits from the source, and eventually the download would be OK? Because quite frankly, I do NOT know if my important upgrade download was OK to apply to the system, given those errors!!!
Also same thing with PING errors. Quite frequent when pinging another device on my network.
2. Quite often, accessing a site will proceed somehow OK, and then things will get stuck twd the end, as if some buffer somewhere gets overloaded??? Of course, as elsewhere reported, same can often happen with com getting stuck right over the "www" part of the URL!
3. AND, of course, the often reported "NO connection to the Internet", but computer shows good signal level and connection otherwise.
4. Strangely enough, seems that the Airport Extreme wifi card sort of "warms up the the internet" as one proceeds to start using it. It eventually picks up on a network, and often "improves" its connection over time!
5. Built in Airport Extreme seems to not exhibit up all immediately surrounding networks. Sensitivity issue?? iStumbler does.
6. iStumbler permanently posts noise level of 9% regardless of how close to my wireless router/broadband modem I am. Anyone uses iStumbler to monitor network traffic?
This is getting longuish: I just want to get over all those p*ant issues and get into putting my a/v stuff together!!
- Roger T
Thanks for just reading all this!. I am not sure it is all fixable (back to the Win "features" terminology, really meaning "bugs"??)

Thanks, BDaqua. This support forum is quite well stocked: I have been perusing all its nooks and cranies!
On the www.dslreports.com - All things Mac - forum, I spotted a couple of mentions of the following type of infromation:
link: »www.hardmac.com/news/2007-07-27/#7039
- The first TechNote provides information concerning the Airport problem affecting the MBP Santa Rosa (but also other Mac Intel). When used on battery, the wireless connection drops and one can even experience kernel panic. Apple Centers are asked not to exchange affected notebook as this is due to a unidentified bug in the Atheros driver, and should be fixed in the future with a simple Airport system update. So for the moment, unfortunate users are asked to directly power their notebook when using wireless network, or using Ethernet connection when running on battery... in other words, turn your notebook into a desktop
to forum · permalink
I am wondering if you and folks on this close-to-Apple forum know anything about this. At least, we could just await remedy instead of messing around endlessly looking for solutions and... pondering as to whether it was a wise thing to purchase an expensive machine which happens to have trouble communicating online. After all, seems that the Mac folks are prone to spend MORE time online uploading/downloading music and videos instead of my being normally doing with the rest of my (Win) computers, i.e. work on customer lists, correspondence, inventories, accounting, data bases, etc....
So, seems to me we do have a pb and Apple might just save a few $$$ on silly ads and get to work on com instead. if nothing else to avoid the appearance of further - admittedly rather funny - ad-spoofs!
So back to your further inquiry. I run a wireless network from a HughesNet satellite modem, thru a Linksys WRT54GL wireless router, into some nearby office LANed desktops and point of sale equipment, to another neighbouring facility via wireless bridge, and to my Mac laptop. Distance from the laptop to the router: 50 ft max.
It all works surprizingly very well: up to 200kbps up and 1000 kbps down (in prime time, 150 up and 600 down). OK, my set up looks complex and incurring LOTS of activity. Actually, online activity is quite minimal and well scheduled - right now I am the only machine on the network online. Otherwise, our office processes online money wiring for customers among other things.
I'll try your DNS server choice on the Mac settings first. Will report accordingly.
Thanks for everything!
- Roger T

I opened original iPhoto Library (from iMac 10.8.5) on new MBP and now it won't open on iMac

As my main computer I use an iMac which is not yet updated to Mavericks and I'd rather not update for now. I recently bought a MBP retina which has Mavericks on it.
Whilst I was using the shared network to copy over some files to my new macbook I opening the iPhoto library off my iMac onto my MBP. Everything worked fine. However when I tried to open that library on my iMac it doesn't work. I just get a pop up saying:
The library “iPhoto Library” cannot be opened.
To open it, you must upgrade to the latest version of iPhoto.
Quit
I've tried updating but of course I cannot. I can't even double check what version of iPhoto I am running as everything is greyed out. When I go to the app store and click update I get:
Download an older version of this app?
The current version requires OS X 10.9 or later, but you can download the last compatible version.
When I download the older version it doesn't do anything unfortunately. Is there a way to get my iphoto library back on my iMac as there's a LOT of images on there that I need.
Thanks

You will need to restore your iPhoto Library from a back up of your iMac prior to when you opened it on your new MBP Retina.
The iPhoto app for OS X Mavericks upgrades the iPhoto Library DB and you can't go back. There should have been a message displayed when you first tried opening it from your MBP Retina warning you that the libary will be upgraded.
So, as long as you have a back up of the library prior to opening it with an OS X Mavericks Mac, you can continue using it with your iMac running OS X Mountain Lion. What this means is, until you upgrade your iMac to OS X Mavericks and the newer version of iPhoto, you will have to maintain 2 iPhoto Libraries and not share it.

UPS lost my new MBP

Yesterday, I finally received my new 17" HiDef 4G 250G HD Mac Book Pro after UPS lost it for 24 hours. They delivered it to another address and then insisted that they delivered it to my home! The next day it showed up with no explanation of where it had been.
I've run the machine for the past 24 hours with absolutely no problems. The transition is the easiest I've ever had, going all the way back to the Apple IIE. I opened it up and it immediately logged on to my wireless system.
Observations:
I got it from MacMall this time to save state sales tax. Also MacMall offered an installation package of bootcamp and XP Pro for less than I could buy the XP Pro by itself. Additionally, they sell a warranty extention for about the same price as Apple Care that does everything Apple Care does AND includes damage protection. In the past, I've had Apple Care and almost never had to use it. The one time I tried to use it when paint boiled off the bezel on my Titanium Power Book from heat, they refused to do anything because it was "cosmetic".
The Hi Def non-glare display is absolutely stunning. It is so bright that it makes the display on my aluminum G4 Powerbook look dirty grey. The large format does do some funky things to some web sites, such as the opening pages here on Apple's discussion page. Even though the window is wide, the displayed page is narrow and forces some of the text to be displayed in columns.
The battery is HUGE, but the mag safe connection is brilliant.
The lighted key board is just right as opposed to the Powerbook where it was useless.
I bought a Targus back pack this time around instead of the brief case I have been using for ten years.
Despite the many compaints here of the new MBP running hot, it had been cooler than my Powerbook. I am going to install a fan utility on the Powerbook to make sure they are working right.
Using the migration utility, I was up and running within 15 minutes. The included software is very extensive. The only thing I added was an upgrade to the newest Photoshop from my existing one. I already had MS Office and removed the demo. iWorks is impressive and I will probably buy it. The only thing that took time after that was figuring out how to transfer bookmarks, my address book, and songs from iTunes.
After closely monitoring some of the problems people have had with the MBP, I have had a tremendous feeling of relief and elation at such a flawless transition.
Phil
powerbooks & powermac Mac OS X (10.4) MBP 17" Hi Def 4G 250G HD

Nice to hear that you’re happy with your new MacBook Pro. BTW: Unless you really need it, you may want to hold off on iWorks since it’s been awhile since the last upgrade. As you may know, Apple doesn’t offer any discounts on iWorks upgrades and based on history, I would expect to see another revision in the not so distant future.
...Boy, can you imagine what UPS would have to pay if they had truly lost it?!
Regards,

New MBP and memory

It's been 5 yrs since my last laptop, so ready to get the new MBP. One question. 4G memory is quite a hit through Apple, but there are vendors out there ( eg Crucial) that charge about 1/2 that amount. Some time ago, Apple lowered it's price on memory to compete with other vendors. I am wondering if Apple's memory is different ( from the Website of the 3rd party vendors, it does not seem so). Any comments as to why not get 2G, update to 4 and sell memory that comes with Apple? Thanks in advance.

Is it possible to upgrade to the 7200rpm hard drive?
Yes it is although as the drive in the MBP is not listed as a "user replaceable part" you will technically void your warranty by doing so. A better option is seeing if you can find an authorised Apple service centre to do it for you so that warranty is compromised.
Would this newer model make any difference in my life?
Are you referring to the drive or the whole computer? If you mean just the drive I wouldn't think so (when comparing like sizes - 160GB).
As for the computer as a whole, the fact that it supports 4GB (and assuming you go for 4GB) and has a superior GPU are, to me at least, compelling reasons to upgrade if you make money from your MBP. Especially when you consider the requirement of FCS. Having said that, if this is the case the you should be able to just as easily justify the cost of going to a Mac Pro (which is the way I went resulting in allow me to opt for a lower MBP than otherwise) which is substantially better.
What you need to do is decide whether the cost of making the upgrade justifies the incremental gains made by replacing your system.
PS Next time, unless your issues match or very closely match that of the original post it's better to start your own thread. Or better still, find a matching thread that suits your question(s).

My new MBP is really messed up and I am wondering what I should do.

(sorry for the mess of a post. I just had the good news of having brain cancer and they put this dressing all over my entire head I can barely see, but I want to post this, so I am going to give it a shot.)
I went to see a genius at the local apple store. After spending 1 hour trying to fix all the software and hardware issues, he went to the back of the store, came back and said we are getting you a new MBP with all the equivalant upgrades you had with the other one (the one that had all the problems). I received the new MBP, the same genius said if I leave my old MBP with him he will transfer all the data over and call me when it is done. I got the new MBP, have had it for about 3 weeks and there are more problems than ever. I have no idea what this would do to a new computer but the genius transfered all my data/files/settings over to my new MBP and he did this before or without fixing all the software problems I was having on the computer he transfered my date from.
Now my software updates... is not working. I read the article, trashed 3 apple.softwareupdates.com preferences wit no help. I find out that he said after I asked about iLife; "yes you will get iLife, all Apple computers come with iLife. There is no iLife 09 just my old iLife 08. When I spotlight iLife 09, no iLife comes up only in emails. It does not even pick up my old 08iLife that is in a folder which was transfered over from my old computer.
The manager at the apple store said to install iLife09 from the gray disk. However, for some reason the new updates my computer needs are not triggering the software updater telling me there are new updates. It looks like the genius did an update before I picked it up and it updated one security issue, but no iTunes 9/1/1 or any other updates I should have received when I look at all the recent MBP update (Apple updates only) list.
When I do go to look at the current updates for this computer it brings me to an Apple website that has all my old updates from the old MBP and in a Finder file it shows all the updates from the old computer and just the one that the genius updated for me.
Does any body have any idea what I should do? It is frustrating. I would like to just start from the beginning with the new computer, wipe everything off and install it all new and get rid of all the stuff from my old MBP that was transfered to my new MBP.
Thank for any help.

I would wipe the hard drive and start from scratch. The only thing I would save from the old comp are documents, movies and music also make sure you have any passwords or mail that you need to keep. I would avoid Time Machine and just do a normal backup. Boot from the installer and go to disk utilities in the menu and erase the hard drive. When that is done do a custom install and avoid any demos and software you don't use. Install QuickTime 7 from the optional installs.
Then manually download and install the OS updates before installing any third party apps avoiding the combos. Depending on your install OS version you may not need all those below.
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxv1061update.htm l
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxv1062update.htm l
http://support.apple.com/kb/DL1018
When you are done run software update and install the security updates only. When you are done with those you can install whatever application updaters there are and then move on to installing your third party apps.
Hope everything works out for you.

I Have "New" MBP (Mid 2009) and Would Like to Use Airport Extreme

This might be a very basic question , but I do not know the answer so I came to some experts for help. I have a "new" MBP OS 10.6.4 SL. I received it about 1 month ago after the genius bar could not fix a 3 year-old MBP. At one time the Airport Extreme was hooked up when I first got the 3-year-old MBP, but I kept running into troubles with it so I purchased a Verizon MiFi2200.
I have this new MBP, I still have the MiFi2200 from Verizon which I access via Airport. I would like to try the 3 year-old Airport Extreme again, but I am wondering if having the Verizon MiFi2200 will allow me to also have the Airport Extreme. Also, I am wondering if this Airport Extreme is too old for what is currently available (and if it is secure enough). I would need to get help from Applecare. I tried once, when I first started having trouble with it, and it was way beyond my ability. I think I made things worse and I hope I did not do any hardware damage. I tried to set it up, after having it disconnected for about 2 years, and I did not call applecare.
So I am wondering if I can have the MiFi2200 installed by VZAccessManager (but turned off when I use the Airport Extreme) and the 3 year-old Airport Extreme 802.11n Wi-Fi Base Station set-up at the same time. Also, is this model still OK to use (I really have no idea how long something like this Airport Extreme is good to use), and if I can use it, are there online instructions to set it up or would it be best to get Applecare's help. I would also like to know how I could find out if there have been any firmware updates or other updates for this Airport Extreme since it was last used (about 2 years ago)
thanks in advance and I apologize if my terminology is not correct or too amateurish.

OK, I am not following you exactly and I guess it is important to know what the existing set-up is like. Maybe you will understand my amateurish language. Before I moved in to this condo, the manager of the complex asked me if I need to use the ethernet ports in the rooms or will I be setting up a wireless connection. I said, for now I will be using the ethernet ports in the rooms of the condo. She said Ok, I will be up to your condo to put in a modem. (She could have said router or modem, I am not sure if there is a difference, but I do know the Airport Extreme is considered a router.) She opened this box that is on the wall while she said this is where the "T1" line comes into your condo, and T1 (I think I have the right term she used) is the fastest way to get around the internet. In the box in the wall is an electrical outlet (which the tiny blue modem (I will call this a modem because I am not sure what it is) is plugged into. In the back of the tiny blue modem are 5 ethernet ports and that is all, except for the power cord which connects to the side of the tiny blue modem. In the box, already screwed into place is a CAT5 ethernet strip, for lack of a better term that has 12 ethernet ports but only 4 are actually marked. I think the four that are marked are the ones that can be used, if I needed this many, but I am only using 3 and the ethernet cable goes from one of the ethernet ports on this CAT5 strip which is connected to the T1 line, and one of the 3 ethernet cables goes from the back of the tiny blue modem to one of the ethernet ports on this CAT5 strip (one that is marked as previously described) So I can hook up to the internet by using one of the 3 ethernet plugs in the various rooms of the condo or I can use the MiFi2200 from Verizon for a wireless connection. I have already told you why I prefer not to use the Verizon MiFi2200 and why I would like to set-up my Airport Extreme.
As far as wanting to use the existing ethernet ports in the 3 rooms, I do not care about that unless the Airport Extreme does not work. The manager who initially hooked up the tiny blue modem said if I want a wireless connection I do not need the tiny blue modem. If I do want to use the ethernet ports in the rooms via an ethernet cable, I need the tiny blue modem. If this is tru or if I can have one and not the other, I really did not get a sense I could or could not have both a wireless and ethernet connections at the same time.
Why would I want to plug the 3 or 4 ethernet cables that go from the tiny blue modem to the ethernet strip? The ethernet strip has about 10 ethernet ports, 3 of which are marked and I assume only those 3 can be used since there are only 3 actual ethernet ports in the walls in various room for connection.
I know this is a different set-up but when I used the Airport Extreme before, I had a cable come in to my house from Comcast which was hooked up to a modem. One ethernet cable went from the modem to the back of the Airport Extreme which after Applecare helped me set up the Airport Extreme the whole house was wireless.
In this condo, which is smaller than the house I had, why do I need all 3 ethernet cables to go from the CAT5 strip to the back of the Airport Extreme? Again, on the 12 port CAT5 strip, only 3 are labeled with some code, and those 3 go out to the wall ethernet ports.
Are you getting ready to give up on me?

New MBP -- Wireless Connectivity Inconsistent (Despite MBP's Claims)

Have a new MBP, running 10.5.6 straight out of the box. All essential system updates have been downloaded and installed (one FCE update remains undownloaded). The Airport connection is tenuous -- it will stay connected to the internet for hours at a time, and then go out repeatedly. Every time it goes out, diagnostics claim it is connected, as does the Network dialogue in System Preferences, even when it is impossible to load any web page (or complete system update downloads!).
A few things:
1. At no point does the MBP indicate that it has lost a connection to the wireless network.
2. While internet connection is lost on MBP, I am still able to connect wirelessly with my Powerbook, implying that internet connection/router/ISP is not to blame.
3. I tried entering IP information manually, but to no avail. On a lark, I switched the IP address of the MBP with the PB, but PB continued to be able to connect to internet while MBP struggled.
4. While internet connection via my secure wireless network is lost on MBP, I am able to connect MBP to a nearby unsecured wireless network (presumably a neighbor's). I have purposely not maintained connection to this wireless network for long stretches (though I'm using it now to compose this query), so I don't know that the connectivity issues are absent when connected to it, but I have not experienced any inconsistency when connected to it, even in phases when I am experiencing inconsistency with my secure network.
5. My network is secured by way of a WEP 128-bit hexadecimal password. However, the settings under Network in System Preferences insist on calling it a WEP password, no matter how many times I change it to WEP 128 hex.
6. On a couple of occasions, when experiencing proper connectivity on my secure network, I have tried locking the Network settings in System Preferences. Paradoxically, doing this seems to immediately disconnect me from the internet.
That's all I can think of for now. This problem seems not unrelated to some other problems described in messageboards across the web, but I didn't see anyone outline the problem in the exact way that I've experienced it (nor have I seen a sure-fire solution posted to the problems I have read about).

Folks: *there may be a power/signal issue going on here.* I had a similar problem of my network connection dragging to practically nothing when hooking up my LaCie external drive to the USB port. Please see my post below (link and text)
http://discussions.apple.com/thread.jspa?messageID=9914924#9914924
Folks:
Apple needs to get on this issue fast; after turning off my N mode on my WRT160N Linksys Router, I got my packet speed back up to where it should be... HOWEVER I noticed another problem.
When I hooked up my LaCie external drive (connected via USB), my packets on PING practically stall to nothing. I then eject the external USB drive and re-ping and I get acceptable packet speeds; I re-connect the LaCie external drive to the USB port and my PING crawls to nothing.
There is CLEARLY a correlation between the network speed crawling to nothing while hooking up an external drive; possibly a power sink and/or signal interference on the Airport when hooking up a USB device? (or perhaps even Firewire 800 too?)
I sure hope Apple is reading this one, because this could be a MAJOR issue that needs to be fixed ASAP.

New MBP internet tethering to 3GS iphone via usb - not bluethooth?

I have a new MBP 10.5.7 & a month old 3GS iphone.
I have set up internet tethering successfully & use it regularly.
The only "problem" is that i can only connect via bluetooth - not usb.
Im aware that you can internet tether via usb but dont know how to do it.
Any help would be appreciated
thanks

wow - posted almost a month ago & not 1 response...

New MBP 15 Physical condition

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