New MBP battery won't charge unless closed
I've had my 17' MBP for 3 months and I'm having more issues with it than my last 2 macbooks combined. My problem now is that the battery won't charge unless the laptop is closed, and yes, I use only Apple authentic chargers. I first thought it was a bad charger, so I ordered a new one from Apple and it still won't charge while I"m using it. Any ideas on what to do? Or why this would happen. I'm also having problems with trying to restart it after software updates, it tells me that Mail won't close so I can't restart, even when I quit mail prior to initiating the restart.
I have a feeling I'll get my money's worth out of Apple care this time around and I like the removable/replaceable battery on the older laptops, I wish they wouldn't have changed that.
Thanks!
Kara
Went over my laptop with an Apple Genius today and did two things, one or both of which contributed to resolving this issue. The first thing was actually shutting the computer down and restarting it. I typically don't do that for weeks or months at a time and this can help some of the internal power settings establish a baseline.
The 2nd thing, which I think had the most impact, was to take the 980+ items on my desktop and move them into a single folder on my desktop. Each file icon on your desktop in OS X gets drawn using the same procedure as the one that renders an open Finder window. So each desktop icon is a separate object that gets managed, rendered and displayed by your graphics card and that means my graphics card was doing the work it would take to display over 1000 different Finder windows. That work is shouldered largely by the GPU, so it does not show up as CPU core activity in the Activity Monitor graphical plots, but it does seem to show up as part of the percentage of Finder CPU time that is reported in the list of running processes in Activity Monitor. That Finder CPU percentage was spiking a lot, as different events triggered a refresh of my desktop. I think it was this extreme overtasking of the GPU that was driving my laptop's power needs beyond what the adapter could supply. This would explain the correlation some people see with this problem and watching video, as well as a strange 25 second hang that I would see in the Finder after using Quick Look. This would also explain why people report having this problem recur after having their entire laptop or power adapter replaced. This is an easy fix to try, at least. YMMV.
Similar Messages
-
Battery won't charge unless I jiggle the charger
For the past week or two, when I plug my iBook in, it won't charge unless I jiggle the connection just right. Weirdly, the charge-indicator light turns orange when I plug it in, but you can tell by the battery icon that it's still running off the battery. If I jiggle things just right, though, I can get it to charge.
The battery is fairly new, still has more than 4000 mAh, and relatively few loadcycles. Would a new power adapter solve the problem? If so, anyone have a tip on where to get a cheap one? I don't really feel like dropping $79 on one at the Apple Store, as I'm not sure how much longer I'm going to keep the ol' iBook.Hi Richard,
Thanks for the input. I was worried that someone might say something like that. The plug on my power adapter has been a little bent for the last year or so. My cat ran by one day, knocked it out, and bent it pretty badly. I bent it back with pliers, but I couldn't get it to look perfect, and I've been a little worried that the pressure over time could have broken the jack loose.
Hopefully that's not the problem, though, as I don't own a soldering gun. I'm going to try to borrow a power adapter from a friend first and see if the problem isn't coming from that end of the connection.
(P.S. I'm the same person who posted the question. I just realized that I was logged in under a different name.)
Message was edited by: Choo-Choo -
I bought my MBP retina (base model) on Saturday morning, and haven't plugged it in until this evening. Battery was sitting at 18%. When I plug it in to the 85W MagSafe power adapter, it does not charge. Specifically, the battery icon states: "Battery is not charging. Power Source: Power Adapter"
I've plugged the power adapter into multiple outlets with the long cable and the wall wart, and the result is the same. Thoughts? I wouldnt think I would have to restore the battery settings on the first go round...If this were an ancient and well thumbed computer, we could spew tons of DIYs to try and coax the thing to charge. However, it is completely unacceptable on a new computer of this price.
Back up anything you have of value in it, pack it up in its box and back it goes to the store. And don't leave the place till you have a properly charging Mac, be it this one or a new unit. You do have a 14 day no questions asked return policy. -
Brand new G780, battery won't charge
I got my G780 a month ago. It was brought to me from USA (I'm in Europe) where it was only tested for a few minutes. Yestarday I started it up for the first time. Battery stays on "0% (plugged in, charging)" and it won't charge. I tried to take it out and hold the power button for a minute - nothing.
hi,
Can you try turning on the system without the AC plugged in see if that'll work.
If it does not turn on I suggest you check this international Warranty Hotline numbers.
Country or Region
Contact
Croatia
+385 (01) 6403 868
Macedonia
00389 2 55 11 231
Belarus
+77273231427 (Standard Charges Apply)
Belgium
+32 27007377
Bosnia & Herzegovina
38733563170
Bulgaria
02 491 7915 (Standard Charges Apply)
Canada
1-877-4 Lenovo (1-877-453-6686)
China
400-810-8888 for Notebook
800-810-8888 for Desktop
Cyprus
022-030649 (Standard Charges Apply)
Czech Republic
800-555-870
Denmark
+45 89881536
Finland
+358 80094439
France
+33 243166035
Germany
01805-366-869
Greece
21-11984507 (Standard Charges Apply)
Hong Kong
(852) 3071-3561
Hungary
0680-98-7425
Israel
1809258990
Kazakhstan
+77273231427 (Standard Charges Apply)
Korea
080-513-0880 (Toll Free)
0234834817 (Standard Charges Apply)
Macau
0800 807
Malaysia
1-800-22-0116
Netherlands
0900-654-654-0
Norway
+47 81000017
Philippines
180089086389 (Domestic Toll Free)
180014410659 (International Toll Free)
(Only those purchased in Singapore
Malaysia
Thailand and Indonesia are serviceable in Philippines)
Poland
+48 22 295 49 50 (Standard Charges Apply)
Romania
0800 896 670 (Toll Free)
0372723004 (Standard Charges Apply)
Russian Federation
+7-499-705-6204
(Standard Charges Apply)
Serbia
+381-21-489-1533 (Novi Sad)
+381-11-3093-111 (Belgrade)
Singapore
18008185219
Slovakia
0850 232 406 (Standard Charges Apply)
Slovenia
0038 615202768
South Africa
0800 202 864
Spain
+34 902570921
Switzerland
0848 000960
Taiwan
0800-000-702
Thailand
0018004418711 (Toll Free)
(+662) 689-6498 (Standard Charges Apply)
Turkey
0212 7055461
Ukraine
044 362 42 81 (Standard Charges Apply)
United Kingdom
0844 2491112
United States
1 877 453 6686
Uzbekistan
+77273231427 (Standard Charges Apply)
Ask about their options and let them know the problem.
Regards
Solid Cruver
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter! -
MBP battery won't charge, osx unresponsive after startup
I'm baffled by this. October 26th I received and installed Leopard. No problems occurred during install and any time afterwards until now (besides minor glitches that come with early adoption).
Yesterday evening I let my batter drain to around 15% before going to bed, and didn't plug it in overnight. Usually when I do this, the battery is dead in the morning and I have to plug in my power adapter to start the computer. This morning was no different.
What I didn't notice was that my Battery wasn't charging all day even though my mbp was plugged in. When I unplugged it to go to a meeting, it shut off, which is when I realized it hadn't been charging (even though the adaptor plug showed a green light). I was able to plug in the laptop in the meeting, but it still wouldn't charge.
Now, I'm at home trying to boot my computer (plugged in), but after the startup screen (apple and spinner), it flashes the light blue and immediately goes black. Pressing any keys gives the warning beep sound of an invalid keystroke.
I've Tried booting several times, taken out the battery and checked all the connection points, I've even reset the SMC. If ANYONE is having this issue or has a solution, please assist! Thank you.Okay, I've reset the SMC (as I already stated) which didn't fix the problem. I then reset the PRAM which DID fix the problem. My computer booted right up and I haven't had any issues so far. However, my batter does not seem to be recharging still. I know there are multiple posts about that so I will defer to those. I hope this helps
-
Hello!
I'm having trouble with the battery charge on my 15" 2.16Ghz 10.4.9 (and all recent updates) Macbook Pro.
A couple of days ago while using my MBP with the AC power attached my battery icon in the menu bar turned into an 'X' and on mouseover said "Battery not available" or "Battery not recognised" or something to that effect.
Today i used my MBP without the AC power and it died really quickly, without even a low battery warning.
I plugged it back into the AC power to charge and now the battery charge icon says 1:32 to fully charged and 0% charged so far, but the battery isn't charging - it's stuck on 0%.
I browsed the apple support site and tried several things, including reseting the Power management thingy (shut down -> remove battery -> hold down power for 5 secs -> turn on again) and that didn't help...
Any ideas?
Thanks!Most likely you have an affected battery as described here:
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
Your description matches two of the symptoms listed on the page. There are known issues with MBP batteries, and a two year warranty extension, also described on the linked page.
So, I would recommend contacting AppleCare or visiting an Apple Store for a replacement.
FYI (minor point), you don't have +"10.4.9 (and *all recent updates*)"+, since the current version of Tiger is 10.4.11. But that's not relevant here, as long as you have applied Battery Update 1.2 or 1.3. You can check that in System Preferences > Software Update > Installed Updates tab (click on Name to sort and look for "Battery Update").
Hope this helps... -
Brand new macbook battery won't charge
Hello!
I bought a new battery for My Macbook Pro 15 Early 2011 (unibody)
The controller sees the battery, it discharges when power supply disconnected, but it does not charge when MagicSafe is plug in.
Green light is always green, controller dont swithch to charge battary.
How to fix it?
I am already tried:
— Disconnect and reconnect battery
— Hold on button for 5 seconds when the battery and power supply disconnected
— Make SMC reset
— Make PRAM и NVRAM reset
The battery bought in the official service center in Bangkok. Now I left Thailand and can not change battery.
Here are the details about battery
Battery Information:
Model Information:
Serial Number: D8*********LAQ
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 2685
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 6953
Health Information:
Cycle Count: 0
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11364
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number:
Charging: No
<Edited by Host>That makes things difficult. You can use your MBP as a 'desktop' with it connected with the power adapter but the performance will be degraded when the battery is totally discharged. The only other option that I can think of is shipping it to an Apple repair location.
Ciao. -
I'm having a strange problem. My battery won't charge unless the computer is asleep or turned off. When it is on and awake, the light ring on the power connector is off. Once I close the lid, the light turns on, and the battery charges. I know the AC adapter works, since the battery icon in the menu bar changes to the plug, and coconut indicates the power adapter is connected.
Any ideas on what would cause this?
--IanSo, again after I completely drained the battery to my ipod touch, I plugged it into my computer to charge it, and again, when it is off and I plug it in, the unit automatically turns on but the battery indicator icon in the top right corner of the home screen shows that it is not being charged, even though it is connected to the computer and is able to synch with itunes (and when it is synching, my background is displayed instead of the large battery icon showing that it is charging). There are, however, several other places that show it IS actually charging:
1. When I first plugged it in, instead of turning on, the unit displayed a large battery icon with a lighting bolt under it, telling me that it is charging but the power is so low it must charge for a few moments before starting up and going to the home screen.
2. The battery charge icon that appears next to the name of my ipod on itunes shows that it is charging.
3. As an experiment, just to see what would happen, I just left the ipod connected to the computer while on the home screen on the ipod. After a few minutes, the battery icon suddenly changed to indicate the unit was charging, as well as making the small little chime to signify it has been connected to a computer (even though it already was connected to a computer for several minutes and had in fact done a full synch with itunes.)
For some reason, when the battery is completely drained, there is a long delay between the time that the unit is plugged into my computer to the time where the unit, when on the home screen or the synch-status screen it will indicate that it is actually charging. But it only occurs if the unit is off BEFORE it is plugged into the computer.
Comments, explanations, opinions all welcome. -
My new MacBook pro won't charge to 100% battery it will only charge to 99%. Please help!
Nothing is wrong, that is normal. If you let it drop below 93%, it will recharge back to 100%. It is a feature to prolong the life of the battery.
-
My iPad 2 won't charge unless I push the cord in real tight and hold it there. Right now I have 3% battery left! HELP PLEASE! Oh my gosh.
This sounds to me like a hardware issue. Take it to an Apple Store or Apple authorized repair service.
-
Brand new MSI GE70 2OC battery won't charge
Hi all
I have a rare issue related with the laptop power system of a brand new GE70 2OC: basically, the battery won't charge.
-In Windows 8, with the battery installed and charger connected to the laptop: the battery does not charge and drains.
-If I boot with a linux live cd, exactly the same happens: there's no charging, and the battery is draining.
And here we go with the mess...:
-If I start windows8 only with the charger connected (battery removed), the computer turns on properly, windows start booting, but before showing the home screen, the laptop turns off. As if power were suddenly removed.
-If I start the same way (only with charger, battery removed), and entered the bios, I can stay here forever: laptop doesn't turn off until I wan't.
-If I start the same way (only with charger, battery removed) with a linux live cd, I can work without problems every time I wan't
It's very strange... If the battery is not dead, I think may be some kind of BIOS or firmware issue, because the failure of "battery not charging" appears in any situation (turned off, in bios, in windows, in linux).
The charger is not broken. It runs smoothly without battery in bios and linux.
I tried a EC Reset. Nothing happens... ¿Any idea?Thank you both
I'm still in the 7 days money back guarantee from the seller. I've contacted the shop, but still expecting for news. -
I have a older Nano, I think I got it in 2004 or 2005 and I have a sad iPod icon, and it seems like my battery won't charge, the low battery icon appears but never seems to do anything. If I buy a new iPod will I be able to transfer my songs and playlists to the new one easily? Thanks.
If you are using automatic syncing to load the iPod, all songs on the iPod are in your iTunes music library. So, you won't need to transfer anything from the old nano. Just sync the new iPod from your iTunes library the same way.
If you use the Manually manage music setting, AND there are songs on the iPod that are not in your iTunes music library, you will need to off-load songs to your computer first. You cannot transfer song files from iPod to computer using iTunes (except for songs purchased from the iTunes Store). However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer" you should get some links.
Also, if this is a 1st gen iPod nano, you can check this article to see if it applies to you
http://www.apple.com/support/ipodnano_replacement/ -
I have a brand-new elitebook 2740p and the battery won't charge. I have tried all info found so far
I have a brand-new elitebook 2740p and the battery won't charge. I have tried all info found so far, including info provided on this forum. I also followed the instructions in the Other Problems forum of the Notebook. How can I get my battery to charge?
See also this thread [/questions/951097] for instructions.
For forum cross referencing purposes
* Crash Report for CrashID bp-277ee840-e3b2-4977-a7cd-683db2130225
** Crash Signature: TlsGetValue
** [@TlsGetValue]
**Related Bug 830531 REOPENED --- [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340 (Wrestler Asic) -
I had my MBP for 3-4 months now. My problem is that the battery won't charge when it has more than a certain persent. If it goes red (the battery indicator on top), then it charges to 100% but before it charges to 100% the light blinks green, amber, green, amber (like the one mention a few post before mine). When its at (lets say) 85%, it won't charge, all I get is a green light from the magsafe indicator and its stuck there. The persent indicator on the screen doesnt move as well, I also check the led indicator at the bottom of the battery, one led is not lit. I did the reset the PMU as well as battery calibration it didnt help. I'm down to like ~ 4200 mAh. It has like 11 charges since I got this, age of the machine is 4 months. So I can't call apple to ask for help unless I want to pay like $56 for a week of tech support or buy the applecare (I only have 90 days of telephone support, and it ended a couple of weeks ago). Any way I can email apple or something?
MBP 15" Mac OS X (10.4.7)Because it says invalid. Apparently, they forgot to put a "it must start with 6N"
The website should say (according to the apple tech):
Identifying your battery
The affected batteries have model number A1175 and a 12-digit serial number that begins with 6N and ends with U7SA, U7SB or U7SC. To view the model and serial numbers located on the bottom of the battery, you must remove the battery from the computer. The battery serial number is located above the barcode. See photos below. Only batteries within the noted serial number ranges need to be exchanged.
Edit, it says:
One or more of your serial numbers didn't validate.
Please check the serial number and try again. Or, in the United States, call 800-275-2273 between 6 a.m. and 6 p.m. PST for further assistance. For other countries, please use our contact page to find the appropriate support number.
So I called Apple Support.
I read the FAQ 5-8 times. -
MacBook Pro 13" Battery won't charge.
The (relatively new) charger works fine and powers the laptop fine - a green light is on when connected but the battery won't charge.
Here is the information. Can anybody help?
Battery Information:
Model Information:
Serial Number: W00315PVCD3BA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 1241
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12376
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 0
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b61285
Charging: NoYour battery has as much life in it as Ossama Binladen. You need a new one which can be installed at an Apple store. 1241 cycles is more than one can reasonably expect. Though you may operate your MBP with the power adapter, the performance will be slowed down by the OS until a new battery is installed.
Ciao.
Maybe you are looking for
-
My macbook pro gets stuck on desktop picture while I am trying to update it
my macbook pro gets stuck on my desktop picture while it is trying to update I have tried several times and it has not worked
-
Item text and note not transfering to PO from SRM 5.0
Hi, We are in SRM 5.0/ECC 6.0 We have a requirement to transfer Item text and item note (Item Text/note to be printed on PO) to ECC PO. From SRM 5.0 These Item note and Item text is available in PO->Iteam->Service->service text and line text. Please
-
Post got moved again :( (HH5 - update/fix has been...
I cannot reply to the posts I am making as they keep being added to a locked post Can the post be unlocked so I don't have to keep starting a new one each time? I have lots of these in the TR069 event log, but all before the update, and non after.
-
My Pc not recognizing iPhone. I tryed a lot of ways but nothing help.
-
ORDER OF CLIPS IN EVENTS FOLDER
I'm finding that the clips in my folders are showing first last whilst the folders or the clips themselves are showing first as first, in the correct order. In choosing to right this by changing it in View, that wrong order still pertains. Anyone