New MBP Dropping Internet Connection

Hi guys, I've had iPhones and iPods for years and I've recently made the switch to a MBP after my HP died. So far everything is great, except my internet connectivitiy. All my other devices are connecting without problem, but my MBP keeps losing connectivity. Sometimes the wireless icon looks normal with full bars but it won't load any webpages and other times it grays out with a little exclamation mark. Other times it works, if I tell it to turn WiFi off, then turn it back on it usually works for a minute or two then cuts out again. Same deal when I hardwire in with an ethernet cord. Its been working for several minutes now but I wanted to go ahead and check for suggestions anyway since I haven't done anything that would have fixed a problem. All of my network options are on their defaults.
Thanks!
Conor

Same issues. Apple does not acknowledge it could be a software issue. I've had the problem since I loaded the latest iTunes and Safari update. I am now searching for ways to take these updates off without loosing all my settings and music on iTunes. Have had airport card checked out. I have had wireless connection checked for signal strength and interferences but certified technicians. All other computers on network work just fine and stay connected. It's just my MacBook Pro. This is the second time this has happened. Apple, again, claims it is interference with my network (which makes no sense since so many other computers are connected just fine) and just smile apologetically, thought would love me to spend another $2K on new computer and equipment from them. Grrrrrr So frustrating. If this keeps up, I will not be buying another Apple product. Not worth the extra money since reliability is not better.

Similar Messages

Extreme Base Station suddenly dropping internet connection

I have an Extreme Base Station (802.11n Fast Ethernet) which has been providing wireless internet and printing to two imacs pretty flawlessly for several years. It seems to be a fairly simple network. DSL modem (to WAN port) and USB printer cable plugged into back of Base Station.
Several days ago, the Base Station began dropping connection to the internet every few minutes. If I connect the modem directly into the computer, I have no problems with losing connection. So, I began looking for solutions online and have been trying everything I could find to do. I've scoured the forums here, and everywhere and read a bazillion posts.
I've done a hard reset of the Base Station, I've tried different channels, I've unplugged, waited ten minutes, and replugged in a myriad of sequences, including unplugging both the modem (Zhone/Paradyne 6381-A3) and Base Station overnight. The only thing I haven't done is roll back the firmware (currently 7.4.2 I believe). I'm still experiencing the same problems and am at my wits end. I've spent hours now trying to fix it and need to do other things like shop for groceries and vacuum! So, I'm posting, in hopes someone might be able to point me in a more productive direction.
Is it possible the Base Station hardware is failing? What are the signs and symptoms? I hate to spend another $179 and still have the same problems.
Thank you.
Most kindly,
---Susan

.
Dear Bluenova - ( +or other interested readers+ )
I know that this reply is two months since this topic was initially posted.
This is a longstanding Airport Extreme ( AEBS ) problem that's been noted since 2006-2007.
It has been an ongoing issue for me -AND- I continue to experience it even after recently upgrading my AEBS.
I finally called AppleCare in mid-Sept. and opened a formal problem case report.
As of today (Oct 15, 2010) I still have an open & unresolved case with AppleCare.
The problem has been escalated twice -and- is now referred to Engineering Dept for research & resolution.
I was curious what steps or actions you have taken -and/or- if you still experience the problem.
_Readers Please Note_
Many users have posted messages regarding problems with Airport Extreme *+DROPPING CONNECTIONS+* .
However, with careful reading, it becomes obvious that many forum posters are not sufficiently clear
-and- often confuse or do NOT make the distinction between ..... DIFFERENT TYPES OF CONNECTION PROBLEMS.
. ( wifi/network connection probs - vs - internet connection probs )
SEE HELPFUL POST BY WILLIAM KARCHINSKI
Topic : *+Having issues with your AirPort connection? Please be specific+*
http://discussions.apple.com/thread.jspa?threadID=2227197
FWI
If you suspect that you are having the *dropped internet connection* type problem,
YOU CAN CHECK & WATCH IT HAPPENING IN THIS MANNER
Set Airport in Menubar to *"SHOW TIME CONNECTED"*
. *- +and also+ -*
Open Airport Utility --> AIRPORT --> SUMMARY window
.... and leave it visible somewhere on your screen while you web browse.
Now, once the internet connection drops or is lost ...
... in the Airport Utility Summary window - you will see the loss of the assigned IP Address
. *- and -*
.... in the Menubar - the time connected will reset to 00:00:00
If you have a new or ongoing problem that relates specifically to ....
.... Airport Extreme – dropping or losing *Internet Connections* ... ( +not wifi connection type probs+ )
.... please let me know.
I would like to be able to correspond directly with others via email to share info
(such as what modems, ISP's, time of day or conditions with which this problem has been found to occur)
I will then be glad to pass that info on to AppleCare in trying to find a cause (and solution) for this problem.
If this issue was treated collectively maybe AppleCare would address it with more resolve & urgency.
I'll check back with this thread for replies from other interested users.
.

AEBS Dropping Internet Connection q 45 minutes

I have the new airport extreme base station. I bought it January and it has worked flawlessly for the past 6 months. recently, in the past week or so, I began getting a dropped internet connection happening every 45 minutes or so.
About my set up:
Cable modem supplying connection to AEBS via ethernet. VOIP box connected to AEBS via ethernet getting internet connection from AEBS. Playstation 3 connected via ethernet to AEBS. Airport Express base station linked to airport extreme base station wirelessly (of course) to share printer connection via USB. iBook G4 1.2ghz running Mac OSX 10.4.9
Trouble Shooting.
Originally I would unplug the cable modem for 30 seconds and plug it back in. This would reset the connection and i would have service again for 45 minutes. I decided to test whether or not it was the router or modem that was kicking me so I unplugged the ethernet cable coming from the modem to the AEBS and plugged it directly into my computer and turned off my airport connection, essentially hardwiring the ibook directly to the modem. I got kicked off again. At this point i drew the conclusion that it was the modem and contacted my cable company. After a bunch phone conversations that essentially accomplished nothing, they sent a tech out to my house. He replaced my old (3 years) cable with a brand new one to test out. I left my computer wired directly via ethernet to the new modem and this time DID NOT receive any drops in connection over a period of 4 hours. I reconnected the ethernet cable from the modem to the AEBS and reset my connection and decided to test out wireless. It dropped me again in 45 minutes. I left the cable modem connected to the AEBS via ethernet and unplugged the ethernet cable coming out of the AEBS that gos to my VOIP box and plugged my computer into the AEBS via ethernet and disconnected from airport on my computer. I was again dropped in 45 minutes. I reset my modem and unplugged the ethernet cable coming out of AEBS that gos to my Playstation 3. Again I was dropped within 45 minutes. After that, I reconnected both the PS3 and VOIP box ethernet cables and unplugged my computers ethernet cable from the AEBS and have just been using the wireless connection and resetting the modem every 45 minutes when it drops. Oh yeah and I forgot to mention that I plugged the Playstation 3 directly into the cable modem via ethernet and played online for 4 hours without interruption/disconnect. Anyways, I am back to square one. I believe based on the evidence above that the problem lies within the Airport Extreme base station router some how, but I have no idea what the problem is.
What happens when my connection is dropped:
I can be doing anything from using an instant messaging service to trying to load a web page using firefox or safari. Basically the page fails to load, i get a message saying it can't find the server. Usually at this point I will open up network utility and try to ping yahoo.com. It doesn't ping and says it can't find the server. I go to the modem and unplug the power for 30 seconds and replug it back in. As soon as everything back up I have my connection back.
What the cable company did:
They looked at their connections, including the fiber optic node for the area. They did not find any outages or problems within their system. They plugged my coxial cable into a modem/tester box (not sure exactly what it was) to evaluate signal received via coxial cable which they said was working properly. they checked my cable connection from house to street and didn't find any compromises in the wire/cable.
I have downloaded and installed the latest firmware for my AEBS. I am out of ideas. Can anyone help?
ibook G4 Mac OS X (10.4.3)
ibook G4 Mac OS X (10.4.3)

I had the same problem earlier this year with my cable carrier. At first I thought it was the modem so I replaced the Dlink with an Apple Extreme and it still kept happening. After some research on MacInTouch I found that using an earlier version of the base station software made the problem go away. So I never updated and all was well with the world. Till last week and now like you I am dropping connections every hour or so no matter what application I am running or what site I am on the internet.
A friendly tech admitted to me that there was a problem with the way the modem communicates with the provider and that they were aware of the problem but that there was nothing he could do to help me.
That is when I cured the problem temporarily by using the base station software from 2004. If I find an answer to the return of the problem I will post it. Please let me know if you find a solution.

Problem with Dropped Internet Connections on AE/Macbook

I have a dual band Airport Extreme connected to Comcast Cable. I use a first generation Macbook to access the airport. The problem is that I keep on getting dropped Internet connections. The signal strength is shown at the top rhs of the screen as being full strength (4 bars).
If I swap out the router for a Linksys WRT54G, running DD-WRT, the combination works perfectly without any dropped Internet connections. Also, If I connect the Linksys to the AE with the Linksys acting as a wireless client repeating the signal, then I can connect the Macbook to the Linksys again without any dropped internet connections.
There is something about the Macbook connecting directly to the AE. It happens intemittantly but probably multiple times a day and is very inconvenient. The only way to get it back is to reboot the router or stop/start the aiport on the Macbook.
I have tried just about every possible setup on the AE including splitting the 2.4 and 5Ghz radios into two separate ssid's and changing the channels. I am using the latest AE firmware. I have also taken the AE back to the Apple store and they have swapped it for a new one.
I dont get the same issues with my windows clients or my ipad (although i have experienced issues while steaming video - but I think that may be a different issue).
Any suggestions/advice would be greatly appreciated.

Use the advice in this thread to investigate the signal and noise levels that the Mac sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
What you may see if an increase in noise when the connection drops.
If that doesn't show anything useful, it might help to reset the connection settings on your Mac using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense:
1) Use the AirPort menu bar item to turn AirPort off, then on again.
2) Try to select your Wi-Fi network from the AirPort menu.
3) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
4) In the same panel as (3), define a new location and see if you can make that work.
5) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease". Note that the fix this step implements may be temporary.
6) In the folder /Library/Preferences ( _not_ <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
These steps may not help, but they'll only take a couple of minutes to try. Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them. If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder.

Since Updating to 10.9.5 Safari and the App Store drop internet connection periodically while other apps Mailplane and Epic Browser continue to work ?

Hello.
Since Updating to 10.9.5 Safari and the App Store drop internet connection periodically while other apps Mailplane and Epic Browser continue to work ?
Never had this problem previously running a Macmini Server 2010 with the latest Mavericks Updates
Tried reinstalling over my existing OS and seemed ok until I once again updated to the latest security and Safari updates
Any ideas ?
Using ethernet but wireless acts same,
Cliff

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

I have Snow Leopard 10.6.8 on my MacBook. Constantly dropping internet connection or message "error connecting to the network" comes up. No wireless connectivity issues with windows 7 laptop or iphone.

I have a MacBook with Snow Leopard 10.6.8. The last few weeks it has been constantly dropping internet connection, and one of these messages appear on the page: "Safari cannot open this page because the server where this page is located isn't responding" or "Safari cannot open this page because you are not connected to the internet" comes up. I will check Wifi and I am connected. No wifi connectivity issues with iphone or windows 7 laptop, this doesn't happen with either of those devices. I have unplugged and reset router, cleared cache, still happening. Any ideas? Thanks in advance.

Hi BCLor!
Try using the suggested steps in the following article to help you troubleshoot this issue with your Wi-Fi connection:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

WRVS4400N Drops Internet Connectivity with PORT SCAN

I just installed a WRVS440N router and it appears that every time a PORT SCAN happens, the router just shuts down and drops Internet Connectivity for about a minute or two, then once the PORT SCAN is done everything seems back to nomal?
I have heard many complaints about this router and wonder does anyone else have this issue?
I also have very erratic Internet connections speeds and I turened off the IPS feature and that seems to help. I am running version 2.0.8 Firmware.
If anybody has any tips or tricks to improve this router would like to hear. I can only say I regret buying this thing.

I suggest you to play around with the wireless settings on the router, Like changing the wireless name , channel and the type of wireless security.
This link will guide you;http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&vw=1&articleid=3698
Also, you check the firmware of the router by going to the status tab on the interface.
Website you can check to download it.
http://homesupport.cisco.com/en-us/support/routers/WRT110

WRT54GS2 and Siemens ADSL modem - dropping Internet connection

I am having an internet connection issue. I have a Win98 Desktop directly connected to an ADSL modem - SIEMENS Speetstream 4100. That connection works well.
I had a WRT54G (old school, blue and black) wireless router connected to it which allowed me to use my WinXP laptop in the house. I then upgraded the router to a WRT54GS2, and now I lose the connection to the internet every minute or so while connected through that. The connection between the modem and the router goes down, not the connection to either the desktop (wireless) or the laptop. And if I switch to direct connection through the modem, I get a solid, reliable connection to the Internet.
Is there some problem with the SIEMENS ADSL modem and the Linksys router not playing nice together?
I have tried ipconfig /release and /renew on both my laptop and the desktop, I have turned off all computers, modem, and router, and powered back up in the correct order: Modem, router, desktop and laptop.
Here's the output of ipconfig /all when my laptop is connected directly through the ADSL modem:
Windows IP Configuration
        Host Name . . . . . . . . . . . . : ALIENUS_AES
        Primary Dns Suffix . . . . . . . :
        Node Type . . . . . . . . . . . . : Broadcast
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
        Physical Address. . . . . . . . . : 00-0F-B0-74-0F-FB
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 70.234.142.61
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 70.234.142.62
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
                                            192.168.0.1
        Lease Obtained. . . . . . . . . . : Friday, November 20, 2009 1:23:03 PM
        Lease Expires . . . . . . . . . . : Friday, November 20, 2009 1:33:03 PM
Ethernet adapter Wireless Network Connection 2:
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
        Physical Address. . . . . . . . . : 00-90-4B-F3-5E-D6
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.10.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.10.1
        DHCP Server . . . . . . . . . . . : 192.168.10.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : Friday, November 20, 2009 1:03:43 PM
        Lease Expires . . . . . . . . . . : Saturday, November 21, 2009 1:03:43
PM
Why does the new WRT54GS2 lose internet connectivity when a direct connection through the modem does not lose connectivity and the old one was reliable?
Thanks in advance.
Solved!
Go to Solution.

Your ADSL modem is in half-bridge mode. It does the PPPoE connection and then passes the IP addresses, etc. through DHCP to the device connected. Several people seem to have problems with different routers and these modems.
I would suggest you reconfigure the ADSL modem into full bridge mode (i.e. the modem works really like a simple modem and does not connect to the internet itself). In full bridge mode you should be able to configure your router with PPPoE and connect to the internet directly. That should work better.
If the ADSL modem is intelligent enough it may automatically switch to full-bridge mode if you configure the router for PPPoE.
You should see the difference in the DNS servers which the router got. In half-bridge mode the ADSL modem seems to assign its own IP address 192.168.0.1 as DNS server. If you connect directly to your ISP you should see the IP addresses of your ISP's DNS servers.

New iPhone 3g 16gb drops internet connection (must be reset)

I just picked up an iPhone 3g 16gb Black and love it. Its truely an amazing device, however I am having 1 major issue.
The Internet connection constantly dies on me...
As an example:
This morning woke up, and downloaded an app from the app-store using 3g. Drove to work, and then tried to check my email. The phone gets stuck in a connecting loop in the mail app. I switch to App-Store it stuck trying to connect. All the while the little swirling icon is going in the top bar.
The only way to regain internet connectivity is to reboot the phone or go into the settings and disable and re-enable the 3g.
I am in a 3g area, my previous phone, an AT&T Tilt never had 3g issues...
I love the phone but this is driving me crazy...
Anyone have any advice or help?
Thanks,
Rich P.

One thing that might help.
When checking for email and it seems to keep trying to connect, hold down the home button and keep down until the iphone goes back to the home screen.
Also, you can reset the iphone by holding down the home and power button at the same time until you see an apple logo.
Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps.

New MBP - wireless/internet access networking problem - a summary!

Greetings!
New MBP here, with all the trimmings (MacOS X 10.4.10 - Safari 3 Beta). New also to the Apple/MAC world
MBP >> wireless networking into a Linksys WRT54G router and >> thru HughesNet DW7000 Satellite Internet connection (not the fastest, but hey, the US and especially rural areas are NOT S. Korea when it comes to speedy internet connections!
Frankly, I bought into it for two reasons: First, hearing about the vaunted Mac a/v/ and doc/photo editing capabilities,... and about MacOS stability, etc... Well, it all needs a little work still: on the part of new users like me, but also probably on the part of the Apple/Mac people as well. 2nd reason I decided to purchase the MBP - i.e. ability to run Windows (I have not yet tried BootCanp, etc...: still resolving preliminary issues!). I still live in a heavy Win environment at my business - no other way of course!
Communications issues seem to still prevail: I am hanging out at several VERY HELPFUL forums (AppleDiscussionForum, MacRumorsForums, etc...) and the same issues keep popping up. Im my case, same as all above reported, with a few additional points, as follows:
1. Xmission errors: seem to be - at least in my case - a constant factor, regardless on how close/far i am from my wireless router. For example, I would be attempting to dwnload an upgrade (large)QT or MacOS file. i am barely into the dowmoad, and I already have several Read/Send errors. By the end of the download, I will have probably about 15 Rcv and 5 Send errors. Never gets quite that bad in my Win machines, I must mention. Anything to do here (I know, there are such things always affecting wireless com). AND, MOST importantly, how that this affect the effectiveness of the upgrade (I spotted same thing with MacOS 10.4.10 and Safari Beta 3 upgrade downloads!). Would it be likely that applying upgrades in such circumstances would screw up the OS??? Could OTOH such errors be automatically "compensated" by re-xmits from the source, and eventually the download would be OK? Because quite frankly, I do NOT know if my important upgrade download was OK to apply to the system, given those errors!!!
Also same thing with PING errors. Quite frequent when pinging another device on my network.
2. Quite often, accessing a site will proceed somehow OK, and then things will get stuck twd the end, as if some buffer somewhere gets overloaded??? Of course, as elsewhere reported, same can often happen with com getting stuck right over the "www" part of the URL!
3. AND, of course, the often reported "NO connection to the Internet", but computer shows good signal level and connection otherwise.
4. Strangely enough, seems that the Airport Extreme wifi card sort of "warms up the the internet" as one proceeds to start using it. It eventually picks up on a network, and often "improves" its connection over time!
5. Built in Airport Extreme seems to not exhibit up all immediately surrounding networks. Sensitivity issue?? iStumbler does.
6. iStumbler permanently posts noise level of 9% regardless of how close to my wireless router/broadband modem I am. Anyone uses iStumbler to monitor network traffic?
This is getting longuish: I just want to get over all those p*ant issues and get into putting my a/v stuff together!!
- Roger T
Thanks for just reading all this!. I am not sure it is all fixable (back to the Win "features" terminology, really meaning "bugs"??)

Thanks, BDaqua. This support forum is quite well stocked: I have been perusing all its nooks and cranies!
On the www.dslreports.com - All things Mac - forum, I spotted a couple of mentions of the following type of infromation:
link: »www.hardmac.com/news/2007-07-27/#7039
- The first TechNote provides information concerning the Airport problem affecting the MBP Santa Rosa (but also other Mac Intel). When used on battery, the wireless connection drops and one can even experience kernel panic. Apple Centers are asked not to exchange affected notebook as this is due to a unidentified bug in the Atheros driver, and should be fixed in the future with a simple Airport system update. So for the moment, unfortunate users are asked to directly power their notebook when using wireless network, or using Ethernet connection when running on battery... in other words, turn your notebook into a desktop
to forum · permalink
I am wondering if you and folks on this close-to-Apple forum know anything about this. At least, we could just await remedy instead of messing around endlessly looking for solutions and... pondering as to whether it was a wise thing to purchase an expensive machine which happens to have trouble communicating online. After all, seems that the Mac folks are prone to spend MORE time online uploading/downloading music and videos instead of my being normally doing with the rest of my (Win) computers, i.e. work on customer lists, correspondence, inventories, accounting, data bases, etc....
So, seems to me we do have a pb and Apple might just save a few $$$ on silly ads and get to work on com instead. if nothing else to avoid the appearance of further - admittedly rather funny - ad-spoofs!
So back to your further inquiry. I run a wireless network from a HughesNet satellite modem, thru a Linksys WRT54GL wireless router, into some nearby office LANed desktops and point of sale equipment, to another neighbouring facility via wireless bridge, and to my Mac laptop. Distance from the laptop to the router: 50 ft max.
It all works surprizingly very well: up to 200kbps up and 1000 kbps down (in prime time, 150 up and 600 down). OK, my set up looks complex and incurring LOTS of activity. Actually, online activity is quite minimal and well scheduled - right now I am the only machine on the network online. Otherwise, our office processes online money wiring for customers among other things.
I'll try your DNS server choice on the Mac settings first. Will report accordingly.
Thanks for everything!
- Roger T

Dropped internet connection

I had connection problems with my wrt54g2 v1 router. If I connected from the modem directly to the computer I had instant connection. I tried switching cables between modem & router & computer but couldn't get connection. So I bought a new E1200 router and swapped out the old one. Connections were good for 2 days, but now I'm having the same problem. I turn on the computer and I have no internet connection. I run the Cisco Connect but it doesn,t connect. As long as I bypass the router,
I have a good connection, but I need the router for wireless devices in the house...
Any suggestions????
Solved!
Go to Solution.

Hey Jacksweeley! How's your wireless connection? Does it drop along with the router's wired connection? Better upgrade the router's firmware then reset and reconfigure the settings. I do the manual configuration instead of running the setup software, I suggest you do the same thing too.
Here are the steps:
1. Press the Reset button for 30 seconds while the router is powered on. Then unplug the router from power for 1 minute afterwards.
2. Connect the router to the modem and connect the main computer to the router's port 1.
3. Open a browser and type or http://192.168.1.1 on the Address bar. Leave the Username blank and type 'admin' for the Password.
4. Go to MAC Address Clone sub tab, enable it and click Clone My PC's MAC, and hit Save Settings.
5. Configure the wireless settings and secure the wireless network with a WPA/WPA2 Mixed security.
Hope this helps!

Dropped internet connection in Vista 32

Hello,
I'm running a MacPro. While running in Vista 32 under boot camp my internet connection drops out. When I first boot up, My internet connection is perfectly fine. However as time goes on the connection drops and takes a re-boot to get it working again. My connection is fine in OSX. I get my internet through a cable modem, which is run through my Vonage router, then to my computer via ethernet. I have tried many things. I installed the new drivers for bootcamp 2.1, I have adjusted the power settings so the ethernet card never sleeps. I'm looked around online and there weren't any known incompatibilities with my Vonage router.
Any Suggestions?
Thanks in advance

See this topic:
http://discussions.apple.com/thread.jspa?threadID=1661854&tstart=0

MacBook Air + Time Capsule frequently dropping internet connection

I too have been having frequently dropped wireless connections between my MacBook Air (MBA) and my Time Capsule(TC). My TC is connected to a cable modem and I also have an Airport Extreme Base Station (AEBS) at a different part of my house which is used to extend my network connecting via ethernet to a PC running VISTA, and wirelessly to a printer and an older MacBook. I also connect wirelessly to my home network with two iPhones, a Squeezebox 3 with a server running on the PC. I have an Apple TV and a Squeezebox 2 connected to my TC via ethernet.
When my connection drops I will either see a Time Capsule disconnect message or if I am surfing the web, the browser just hangs. The wireless ICON strength is still pegged a the max level. None of my other devices (wireless or ethernet) connected to the TC or the other AEBS seem to drop their internet connections. I can re-establish the connection on my MBA by either turning off my MBA's Airport wireless and then turning it back on or by running the network diagnostics. The latter method usually shows green lights for all but the "Internet" and the "Server" which will have yellow lights. Usually when I select my wireless network and press continue, it will prompt for my WPA2 password which I have to reenter even though I always check the box for it to remember the password in the keychain.
After reading the various discussions on disconnect problems and trying the various "solutions" I was still having the disconnect problem.
Last night, I decided to turn off my Time Capsule and was then able to maintain an internet connection for considerably longer than before. Perhaps it was one of the other "solutions" that caused that. After turning my TC back on, the disconnect problem reoccurred within about 5 minutes.
Next, I did my too frequent Time Capsule remedy which was to disconnect the power and then reconnect the power. (Seems like some of these devices (APPLE TV included) could use power switches.) I then deleted the .sparsebundle backup file on the Time Capsule. I was then able to restart Time Capsule backup and things have been running uninterrupted for over 12 hours...still backing up (20GB in 12 hours? Doesn't seem very fast!). I can report back later if this actually "fixes" my disconnect problems in the future. I am dubious that it will.
I have several questions about the MBA and the TC/Time Machine backup operation.
1.) I often forget about the TC when I close the lid on my MBA and haul it off to work. At work (connecting via ethernet), I will eventually get a TC disconnect error. But I am wondering if there are points in the backup process where a random disconnect will cause some sort of TC corruption. What is the recommended way of handling this? Should I always stop the Time Machine backup before turning off my MBA? (A nuisance if so!)
2.) What is happening when the TC backup operation stops functioning and hangs up the MBA's internet connection? (I see lots of messages logged in the system log when this happens; but, of course, I don't have much of a clue of which ones are normal and which are not normal. I could send a copy of the logs when it happens next (I am assuming it will).
Also one other anecdote. A few months back, I had taken another AEBS to my work to use during a training conference. My MBA kept dropping its connection while the other PC laptops in the room maintained their connections...(very embarrassing!). Maybe one of the other "solutions" would have fixed the problem or maybe if I had just turned off my Time Machine backup it would not have disconnected. I will repeat that exercise when I get a chance now that I have some things to try.
It seems pretty clear to me from my own experiences and the discussion reports of others that the disconnect problem lies in the MBA's wireless internet connection software or the configuration of it. It seems like it is having difficulty recovering from various wireless connection "mishaps".

Folks, I was having a very similar problem for the last 6 months. My connection was fine until June 2008, after which my Macbook and my Time Capsule would constantly conflict. If I rebooted or reset the TC, or the MB, things would be fine for a few minutes or sometimes a few hours and the problem would recur soon thereafter. About a month ago, I had to do a clean reinstall and the problem vanished for about 5 days, after which it reappeared. My MB never had a problem at work, or at someone else's home or with other routers, only with TC. Apple sent me a new TC, then they replaced my Airport card but the situation did not change ... UNTIL ABOUT AN HOUR AGO.
An hour ago, I called Apple for the nth time in the last 6 months, and the rep heard me out (just like the previous n-1 reps). He then asked me to to System Preferences --> Accounts --> Login Items and asked if Real Player Downloader showed up in my list. Indeed it did. He asked me to remove it, and told me that Apple had just figured out that the Real Player downloader was recently found to be causing a drop in the connection between Macbooks and the TC (as well Airport Express).
The problem I've been having baffled everyone. All the previous reps, the guys at the Genius Bars, nobody had a clue. Joe (the rep I spoke with this morning) seemed very confident that the removal of the Real Player Downloader from the list of login items would resolve the problem. So far, so good. My connection seems solid (its only been an hour, but earlier it would drop after 5 minutes of use).
I hope my problem that (literally!) used up hundreds of hours of my time has been finally resolved. I hope this solution will work for at least some of you as well. What gives me hope is that this solution is logically consistent with the history of my problems. I probably first downloaded Real Player in June 2008. And when I did a clean install, I remember downloading Real Player a few days after the reinstall. So I'm pretty hopeful that my issue has been finally resolved.
Shame on Real Player for putting out a defective piece of software. And thank you Joe!

EA3500 dropping internet connection every 2 minutes

Hello! I've recently purchased the EA3500 dual band wireless-N router to replace my old and somewhat tired WRT54GS. The old router worked, I just decided to upgrade to wireless-N since all of my devices are now capable.
My ISP is Comcast and I use a Motorola SB 6120 cable modem.
After an extremely easy setup of the new router last week, I experienced one full day of glorious speedier network and internet traffic. However, roughly 24 hours after installation I started experiencing intermittetent internet connectivity issues. As in - the cable modem is accessible for 2 minutes and then can't be found for 2 minutes, repeat forever.
After multiple different troubleshooting steps, including rebooting both the modem and the router together, separately, and releasing and renewing the router's IP Address through the router's admin page, I finally ended up resetting the router back to factory defaults and letting Windows 7 guide me through the re-installation rather than using the provided "easy setup" CD from Cisco.
This seemed to have helped, but 2 days later, my "every 2 minutes" issue returned.
Something important to note here is that all of my devices - both wired and wireless - are able to communicate with each other without issue. For example - while I have no access to the cable modem, I am able to stream music from a wired desktop through a wireless laptop to a wireless receiver connected to my TV. I am also able to access the router's admin tools during my connectivity issues.
Has anyone here got some ideas for additional troubleshooting steps I can take?

There are many reasons why you experience poor signal or connection. Your slow throughput wireless connection has a relation to the kind of setup that you have in your home or office. Is the connection dropping on all wireless-N computers or just one?
Try to do the following steps:
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] Lower the MTU (Maximum Transmission Unit) from 1500 to 1492 or less (usually found on your routers main/ basic setup page)
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the username field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

Mac Mini drops internet connection (ethernet)

Hi
I have a brand new mac mini w/ mac Os 10.5.2. I connect to the internet via ethernet: it works fine for some time (30 mins, 2 hours) then, apparently for no special reason, it drops the connection and I need to reboot to restore it. It is connected to a switch hub with other devices (macBook, AppleTv) that continue to work fine, so it is not an ISP issue. After rebooting the problem occurs with higher frequency, i.e. connection lasts for shorter and shorter periods then reboot is needed every other 5 mins.
I have no clue whether it is a hardware or software problem -- please help.
Thank you

Hi Keith
Thank you for your message - I figure it should be something like what you are saying. I am still kind of puzzled to why it connects OK with iBook, even when it is connected alone and/or together with AppleTV and/or macMini.
I have another macMini (PowerPC) at the office connected to same hub type (same ISP, same hardware) and I never experienced a problem like that although we are using it with other iMac's on the same network.
I will give it a try and get a router to see if your suggestion is right.
Thank you again,
macko d.

New MBP Dropping Internet Connection

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