New MBP, forced to use key commands, gestures don't work, not even clicking only moving the pointer around. Came with Lion.

I am trying to get my new macbook pro (i7) set up. The only way that I can interact is through the key stroke interface. the track pointer moves around but click or other gestures don't do anything. There is an annoying voice over announcing every key stroke. How do I turn that off and use the track pad?

Call AppleCare and have them talk you through it.

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My 2 year old tapped some keys on my Macbook and now the volume keys at top don't work. If I press F12, the dashboard pops up. How do I get it to work as it used to?

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I did this myself recently while playing around with the settings - go to System Preferences and in there somewhere will be a setting saying - " use all function keys as standard function keys" or something like that. You need to deslect or say "no" and then it will work as it used to!

HT4111 I just purchased my first iPad (the new one) and a wireless keyboard. Is there a keyboard usage manual available anywhere that shows the functions of the keys? The info that came with the keyboard was very basic and my searches have been unsuccessf

I just purchased my first iPad (the new one) and a wireless keyboard. Is there a keyboard usage manual available anywhere that shows the functions of the keys? The info that came with the keyboard was very basic and my searches have been unsuccessful.

If you are using a Bluetooth keyboard on your iPad device, you should take advantage of the keyboard shortcuts for quicker access to copy, cut, paste, undo, redo, and other commands.
Command + C : Copy Selected Text
Command + V : Paste
Command + X: Cut Selected Text
Command + Z: Undo
Command + Shift + Z: Redo
Command + Delete: Delete everything to the left of the cursor on the current line
Option + Delete: Delete the word to the left of the cursor
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F2: Brighten screen
F7: Back one song
F8: Play/pause song
F9: Skip song
F10: Mute
F11: Decrease volume
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 Cheers, Tom

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I have I cloud 2.0.2.187 loaded just downloaded yesterday.

HT1096 I have a analog to DV converter that I have had for years, but I have not used it for awhile am using a newer MAC. How do I get it to import from my converter. It is only showing the built in camera.

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Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I purchased Adobe Acrobay XI with a fujistsu scanner. I cannot find the cd it came with and I need a product key to download onto my new computer. Please advise

I purchased Adobe Acrobat XI with a fujistsu scanner. I cannot find the cd it came with and I need a product key to download onto my new computer. Please advise

Hey Jacob,
You might need to contact Adobe Customer Service to seek assistance for the same.
Contact Customer Care
Regards,
Anubha

2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit, booted up single user, ran fsck -fy, mount -us /, reboot. Stuck on grey apple screen with spinning wheel forever now. Please help

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Run through this list of fixes, your solution is there
Step by Step to fix your Mac

Hi, I have a Catalyst 6500 with X6K-SUP2-2ge, the IOS and bootlader image been wiped out, it starts in ROMmon SP mod end can't switch to RP to start download the IOS using Xmodem, though it shouldn't work in ROMmon SP omde but the xmodem is not gving the

Hi, I have a Catalyst 6500 with X6K-SUP2-2ge, the IOS and bootlader image been wiped out, it starts in ROMmon SP modw and I can't switch to RP to start download the IOS using Xmodem, though Xmodem shouldn't work in ROMmon SP mode but the it's not gving the
not executable message, the slot0: and disk0: are not accessable can't see the files inside, when I try the dir slot0: or dir disk0: it says it can't be opened and when I try to boot from them there's noting as well, what can I do to load an IOS image to the booflash: or slot0: ,each time I load the image using Xmodem at the end it gives me *** System received a Software forced crash ***
signal=0x17, code=0x5, context=0x0
When I run the command:
rommom1> boot bootflash:
boot: cannot determine first file name on deice "bootflash:"
rommon2> boot slot0:
boot: cannot open "slot0:"
boot: cannot dtermine first file name on device "slot0:"
BTW System Bootstrap, version 7.1
I''m looking to format the PCMCIA using a PC and format it to FAT16 and copy the boot image into it and then try to load from the PCMCIA afterward if it works I'll format it using the Supervisor engine 2.
Any one have another new idea I can use, thanks in advance

This is a potentially complex issue.
Is this SUP configured to run as IOS native or CatOS Hybrid?
While in ROMMON can you do the 'dev' command and see whad drives are recognized. Then 'dir' the drives that the SUP recognizes.
Can you provide the screen captures as it boots?
You would be bette served by hacing a TAC case.

I have a new Apple TV, I plugged it in yesterday and it worked fine. I then did the update and went to bed. Today I can't get the Apple TV to turn on again! HELP

I have a new Apple TV, I plugged it in last night and it worked fine, I then, I was mirroring with my iPad and everything. It then prompted me to to the update so I hit update and went to bed. Today I can't turn the Apple TV on!
It just says no signal on my tv.
I've tried pressing menu and down arrow for 6 seconds, an apple appears on my tv screen but then it goes back to saying no signal!
Is it broken?

Check these troubleshooting steps:
http://support.apple.com/kb/HT1551?viewlocale=en_US&locale=en_US
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If your TV screen appears fuzzy or black (you see no video)
Make sure the television you are using supports the Apple TV resolution requirements. Please see the Apple TV technical specifications.
When you connect power, check to make sure the LED turns on. If the LED is not on, then verify with a known good power outlet or connect something else to the outlet you're using for Apple TV and make sure it works (such as a lamp or clock).
Make sure you're using the correct video cables and that they are connected firmly to Apple TV and to your TV.
Connect the HDMI cable directly into the Apple TV and your television, remove any third party devices or adapters.
Make sure the input setting you've selected on your TV matches the input you have your video cables connected to. See the documentation that came with your TV for more information.
Change the Apple TV resolution by pressing and holding the Menu and Up button for six seconds. The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals. Pressing the Select button will immediately cycle to the next resolution.
If you are connected via HDMI, try unplugging and replugging your HDMI cable.
If HDMI isn't working on an Apple TV (1st generation), try component cables instead (and disconnect the HDMI cable temporarily). Read more about HDMI vs component video.
AC

Some keys on keyboard don't work

I got a used MacBook air on eBay and I noticed the some keys on the keyboard don't work as intended.
For example, the '1' key does not work at all, the 'p' key would increase the volume, the 'delete' key would enable capslock.
I've tried to do a clean install of Mac OS X but it would still do the same thing.
Is my logic board broken?
What else can I try to make sure that the keyboard is the problem and not the software?

Hello:
Try resetting the PRAM.
By the way, what tests are you referring to?
Barry

When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week a

When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week and used tons more data than usual and am hoping that will save me this month.

concretedonkey, I'm glad you were able to take advantage of this offer when you ordered your new iPhone 6. I can certainly review your account to ensure this was added for you. Please reply to the direct message I have sent you.
AndreaS_VZW
Follow us on Twitter @VZWSupport

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Good question now that Mavericks is free to all.
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Be interesting to see what others say.

The Apple ID has been changed on my iPad but the apps won't update with the new id and password, including the apps that came with the iPad so I can't delete and reinstall with new Apple ID

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Correct. An app can only be updated under the Apple ID that was used to orginally acquire the app. If that is a problem you can delete the app and download again under the new userid. If you paid for the app you will have to pay again. Your old Apple ID does not go away so there is no reason to not use it to download the apps.
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Has anyone successfully used the Intuit Quicken compatible with Lion upgrade for investment tracking?

Has anyone successfully used the Intuit Quicken compatible with Lion upgrade for investment tracking?

Although I gave up investment tracking for personal reasons (I had used Quicken Deluxe 2002 for many years for that reason), my understanding is that the new Quicken 2007 for Lion/Mt. Lion is completely the same feature wise as Quicken 2007 for PPC. It will run on Snow Leopard, too.
For $15, why not download it and just try it and LET US KNOW!

I need to create a new admin account. But i lost the cd it came with and forgot my password. also can a cd be replaced

I need to create a new admin account. but i lost the cd that came with the macbook, and forgot my password. also can the cd be replaced.

You can purchase replacement discs from AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
You can try the following to reset the password without the DVD:
How to change your username and/or password from the Terminal
1. Boot into single-user or verbose mode
2. At the prompt enter the following commands. Press RETURN after each:
fsck -fy
mount -uw /
launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plist
dscl . -passwd /Users/username password
Replace username with the targeted user and password with the desired password.
reboot
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New MBP, forced to use key commands, gestures don't work, not even clicking only moving the pointer around. Came with Lion.

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