New MBP needs reboot before it will charge when on reserve power

My wife bought a new 13" MBP (non retina) on Wednesday.
Since then, she's twice run it to the point at which it warns that it's running on reserve power.
On each occasion, plugging in the supplied MagSafe adapter powers the MBP, but the LED on the MagSafe does not light. The MBP states that whilst it's power source is the power adapter, it states that the battery is not charging.
Rebooting seems to cure this problem - the LED lights up and the battery status indicator shows that it's charging.
Anyone else experience this behaviour?
Thanks,
SPD.

For further info, plugging in the MagSafe at any point other than when on reserve power and everything functions as it should, the MagSafe LED turns amber and the MBP reports that it's charging.
So, to reiterate, when the MBP states that it's running on reserve power, and we plug in the MagSafe, the LED does not light, the MBP states that it's power source is the adapter but that the battery is not charging. Reboot and charging starts immediately.
Having not had an MBP before I don't know whether this is normal behaviour.
Thanks,
SPD.

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