New MBP Superdrive does not burn DL DVD - I'm taking it to Apple today

My two-week old MBP is wonderful. Except for the inability to burn double layer DVDs. I took the advice of the Apple salespersons and bought DVDs at another store. They said these would work. Out of the first four attempts BURN did make two DVDs of my pictures. Then errored out on the next eight attempts. So I have an appointment at the Apple store later today. I will keep you posted.
Dave
Message was edited by: sxrxrr

I'm at the Apple Store Genius Bar right now. Bottom line seems clear that I purchased a bad batch of Memorex DVDs. Two of mine failed and two of theirs worked. Same brand, etc. Oh well. Guess I'll buy Verbatim next.

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New MBP i5 does not boot after hard disk swap

Hi there,
I received my new i5 MBP today. After booting it once with the installed HDD to check if it's ok, I exchanged the hard disk for the one in my Late 2008 Macbook Pro. After doing this, my Late 2008 Macbook Pro boots fine with the (new) hard disk from the new i5 MBP, but the i5 MBP does not boot with my old hard disk.
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Focx,
Welcome to Apple Discussions.
Inserting the drive from an earlier model MBP will probably not work. The version of the system you have on that HD is designed for earlier hardware so when you put in in your new machine it's going to be recognized. What I'd recommend is re-installing the disk that came with the new machine and of course putting the 2008's disk back in the old machine. Then use Migration Assistant on the new machine and migrate your data from the old machine into the new machine.
This will provide a much more stable system and should work just fine.
Regards,
Roger

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In the past couple of weeks, I would burn a CD with iTunes 7.0.1 and then any other blank CD I insert would just keep spinning and iTunes would report "checking media". Sometimes the blank CD would be rejected. Each day I can burn a CD and then after that I can't burn a CD until I restart.
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THANKS
Message was edited by: Konstantin

Yep, to me this is an issue with your optical drive.
Contact Apple (in the USA call 800-275-2273 for other locations check [this list|http://www.apple.com/support/contact/phone_contacts.html]) or carry it in to an Apple retail store for repairs. Be sure to [make an appointment|http://www.apple.com/retail] first or you may wait a long time to talk to a Mac Genius. Tell them what has been done and get it repaired.
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http://support.apple.com/kb/ht3964 and
http://support.apple.com/kb/HT1237?viewlocale=en_US
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http://support.apple.com/kb/ht1379
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Hi
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Its telling me something like "Servo Error" in Toast 10.0.4 and also iTunes with a big playlist in DataDVD burn mode does not get the job of burning a DVD DL done.
It makes me soooo sad.
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Hi
Thanks for the tips.
Well since its a absolutely new MacBook Pro it should burn DL as stated on the Box. So I call the store and they will sent me a new one.That worked very nice and smoothly, so here on costumer care apple is on the very big side.
I hope the new one will burn em right away.
You know: Why do they put such bad drives in their so nicely build MacBooks? I don't get it at all. Maybe we are short before Bluray and so they putting inn all the old drives.... Who knows.
Its well know that apple is not using very good drives in their computers.
Na ja so ist es halt.
Keep the good work up!

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5) Tried a Verbatim disc
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Are there other files I can delete? prefs I am missing?

1) This is a brand new MBP
You should not be having a problem burning on a new Mac. Call Apple while your computer is still under warranty.

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New MBP Superdrive does not burn DL DVD - I'm taking it to Apple today

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