New Menu's Only For the iTunes Store? What the...???

Installed the update. Works good, looks good, sounds good. BUT... here I go...
The new horizontal screen layout only applies to iTunes Store rentals. One of my biggest gripes with the Apple TV has been that it requires a widescreen, Hi-Def TV, but the Movie/TV Show menus are laid out vertically. You get 4-5 small lines of text (this is at the highest resolution setting) to describe the movie and the rest of the text is cut off, usually by up to 50%, and you get room enough for only 2 actors.
The horizontal iTunes Store layout would have been common sense for the whole interface and I'm floored that Apple of all companies did not realize this.
Search only applies to the iTunes store and YouTube. You can't search your own library. Why?

I'm guessing they really only what to focus on updating things that will drive revenue to them... Hype up an update that really only makes it easier for us to buy things from them. From a business standpoint, it's smart. Frustrating for consumers though.

Similar Messages

I have the latest version of Itunes downloaded and installed to my computer. I have a music library already created for my replaced Ipod Nano. I've just purchased a new Nano. When I try to access the Itunes store from the Itunes program, it gets hung u

I have tried uninstalling and reinstalling Itunes, but it still gets hung up when trying to access the Itunes Store from the Itunes program.
I've been unable to register the new Nano or sync it with my library.

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

The banner in the iTunes store advertised the godfather TRILOGY for 9.99. I purchased and only got one movie. WHAT GIVES?? Why advertise a deal on the trilogy, then not deliver?

WHY IS THE ITUNES STORE ADVERTISING THE GODFATHER TRILOGY, AND UPON PURCHASE I GOT ONE MOVIE? WHAT GIVES??

The same thing happened to me. I purchased the Trilogy but it only downloaded the first movie.
Also i looked at my accounts "purchased items list" and it didn't show that i purchased anything.
When i went back to the store to look at the trilogy order page, it didn't say that i purchased it.
It just had the "buy" button.
I will wait a few days to see if i get an email from the iTunes store to see if Apple finds out that
they made a mistake. If i don't get an email, i will have to email iTunes support to see if it can
get this problem fixed.

HT2589 Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later. Please help!

Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later.' I'm using a thinkpad laptop T430. Please help!

I have got the same problem. I am using windows 8.1, latest version of iTunes, Symantec NIS. My internet connection is working.
My apple Id and my password are correct since they work on my iPad and on my iPhone.
message is "ware sorry.we cannot complete your request on the itunes store at this time." And in smaller letters : "try again later". Which i did many times over several days. Just does not work.
any idea anybody ?

I attempted to purchase u2's new album - songs of innocence at the itunes store. The icon says "purchased" yet I am quite sure I have not purchased it. There are no songs in my library nor is there any record of the purchase in the account history.

i attempted to purchase u2's new album - songs of innocence at the itunes store. The icon says "purchased" yet I am quite sure I have not purchased it. There are no songs in my library nor is there any record of the purchase in the account history.

Everyone was given the album. It was a gift from U2 and Apple. You can go to purchases and download it to your device.

On my pc getting this message could not complete the itunes store request the store may be busy thus has been the case for 2 days now HELP

Getting this message on my PC, Could not complete the itunes store request the store may be busy .

I got my replacement 3GS today from apple and i restored backup ect but every time i open itunes with my iphone connected and it wants me to register the iphone i click continue i get the same error message????
I spoke to apple about this earlier this evening and he spoke to someone and he said the server was down and try tomorrow. but im still unsure as i can acess the app store in itunes fine

Can't connect to the iTunes Store nor the AppStore

Since 2 or 3 weeks, I can't connect to the iTunes Store nor the AppStore.
When I try to download any app or song, I get prompted to write my password, and as soon as I begin to write it down on the iPhone 4 GSM, the propmt window dissapears and I get the "No puede conectarse a iTunes Store" (Can't connect to iTunes Store).
I have used this account both in my first iphone 3g which works perfectly with this account, and I've been using it also on this new iPhone 4 till 3 weeks ago when i Couldn't connect nor make any purchases or update any app since I can't write down the password.
I've tried writing it on the notepad, copying it so I can paste it really fast, and still the iPhone 4 GSM won't let me. Please help
Luis Manuel Ramirez Perches
Notario Publico 3 Zapoltanejo, Jalisco
[email protected]

to be honest these are the solutions that may or may not work..
first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..

ITunes could not connect to the iTunes Store. The network connection...

I was messing around with services and startup items a few days ago to try to get other software to work...I think I might have screwed up iTunes. I can't connect to the store anymore. I get the following error.
*iTunes could not connect to the iTunes Store. The network connection timed out.*
*Make sure your settings are correct and your network connection is active, then try again.*
Obviously, my network is working since I'm able to do this, play Warcraft and all sorts of other things. iTunes is the only thing having a problem. I made sure that Bonjure was enabled, but I don't know what other services/startup items iTunes needs. Here's my diagnostic
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
GBT_ AWRDACPI
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 7AB7EA306436**
Current user is an administrator.
The current local date and time is 2008-11-23 12:06:49.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6800 GT
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {979801BC-8557-4FD5-B9CE-1F8B35CA50AD}
Description: Belkin 54g Wireless USB Network Adapter #2 - Packet Scheduler Miniport
IP Address: <Edited by Moderator>
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 23 11:12:54 2008
Lease Expires: Mon Jan 18 20:14:07 2038
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-11-21 14:18:20.

Here are the results of my Network Connectivity Test:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 3000
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number EDAEB******9F3
Current user is an administrator.
The current local date and time is 2008-11-23 21:20:58.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82865G Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {3BE13BD2-D7B4-413A-8E47-5FB5B3B77A45}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 204.*****
Subnet Mask: 255.*******
Default Gateway: 204.*****
DHCP Enabled: Yes
DHCP Server: 10.84.160.1
Lease Obtained: Sun Nov 23 21:12:37 2008
Lease Expires: Mon Nov 24 20:10:41 2008
DNS Servers: 65.24.7.10
65.24.7.10
65.24.7.11
Adapter Name: {F4DF3241-174D-4A38-88C4-836CFF12964D}
Description: VMware Virtual Ethernet Adapter for VMnet1
IP Address: 192.********
Subnet Mask: 255.******
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.*******
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {A674852C-473B-4006-A26D-4923734B78DB}
Description: VMware Virtual Ethernet Adapter for VMnet8
IP Address: 192.******
Subnet Mask: 255.******
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.*******
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-11-15 11:45:37.
<Edited by Moderator>

I can't sign into the itunes store using the 3G network?

I can't sign into the itunes store using the 3G network?
I keep getting the error "Can't connect to the iTunes Store"
This also makes it impossible for me to use itunes match with the 3G network.

I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

ITunes could not connect to the iTunes Store. The network connection timed

I have never been able to connect to the iTunes store. I always get the error message that "iTunes could not connect to the iTunes Store. The network connection has timed out." I ran the network connectivity diagnostics and the result is pasted below. I connect through a router and I have the firewall in the router turned off. Windows Firwall is turned off and iTunes is a trused site with my other firewall. Does anyone know how to fix this?
Microsoft Windows Vista Home Edition Service Pack 1 (Build 6001)
HP-Pavilion GX611AA-ABA m8300f
iTunes 8.0.2.20
QuickTime 7.6
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number BC10CC6CFEC8281C
Current user is not an administrator.
The current local date and time is 2009-02-07 16:40:04.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 6150SE nForce 430
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E2777073-7B3F-427E-9E53-99430B3E5CBE}
Description: NVIDIA nForce Networking Controller
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Feb 07 16:18:26 2009
Lease Expires: Sun Feb 08 16:18:26 2009
DNS Servers: 192.168.1.1
192.168.1.1
4.2.2.2
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
HP Windows Vista

I wouldn't turn off the firewall in the router.
What security software are you using?
Norton is particularly prone to blocking iTunes and you have to delete the entry for iTunes in firewal configuration and make a new one with permit all.
If you ever had Norton, it can block iTunes even if you uninstalled it. Norton is commonly preinstalled on PCs and people tend to forget about it. If you have uninstalled Norton your need to use the Norton removal tool to complete the removal.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDo cument
iTunes doesn't think you are an administrator, it shouldn't matter, but are you using an administrator account.
DO you have parental controls set?
Do you have Web accelerator software?

How do I switch my apple Id I use in the iTunes store to the one I have on iCloud?

how do I switch my apple Id I use in the iTunes store to the one I have on iCloud?

You can simply sign out and sign in with the different ID. However, if you have any protected media - movies, or songs purchased before they stopped protecting them - you will not be able to play them, so in that case you are rather stuck.
You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs. Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream; use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts.

HT5622 Hi I have a Macbook air & iPhone 4. what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)? Do I need to open a different account in the iTunes store in the ot

Hi
I have a Macbook air & iPhone 4.
what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)?
Do I need to open a different account in the iTunes store in the other area i.e. USA ?
Please advice
Thank you

You can only buy content from your own country's store i.e. the Egyptian store if you are in Egypt - you need to be in a country to use its store, so to use the US store you will need to be in the US and have a US billing address on your account. If there is an app or any other item that you would like to be buy that isn't currently available in the Egyptian store then you can try requesting that it be added, but unless the app's developer or rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

TS1424 HELLO! whenever i try to access the itunes store from the itunes on my laptop i get this message: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is availabl

for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

After I open itune i then try to access either the itune store or the app store i get a message saying "ITunes has stopped working"

After I open ITunes if I try to connect to the ITunes store or the App Store i get an error message.
It reads
"ITunes Has Stopped Working"
"A problem caused the priogram to stop workin correctly. Windows will close the program and notify if a solution is available"
I have rebooted, made sure I am up to date with itunes version and windows but it still wont work. My internet connection is fine
How do I reestablish contact with the ITunes store?

Hello. Have you tried using Safe Mode yet? For PC hold F8 on startup and select Safe Mode from Advanced Boot options screen. Also try reinstalling iTunes. Also open up the error console (wherever that might be; I'm a Mac person) and post the error that is causing it to quit. Hope it works!

ITunes could not connect to the iTunes store. The network conect timed out

I am having trouble with iTunes,
Message: "iTunes could not connect to the iTunes store. The network conection timed out. Make sure your network settings are correct and your network connection is active then try again."
Im not sure when exactlt this happend, it may have been after i downloaded an iTunes update, but I cant be sure. Other than that nothing else has really changed. I have now had this problem for a couple of weeks.
I am running windows Vista (32 bit System)on my HP Laptop and have ADSL and am able to run explorer and all other non-apple software.
I have tried all other advice offerd in the various supports:
1. re-installed iTunes
2. Checked all firewall settings - even removed Norton security (currently just operating on windows Visat security and have checked all that)
3. changed "host" file to "back-host"
4. played around and tested various internet settings
I hope this information helps to solve the problem. I have also recently found some other information which may be useful:
Although I do not use "safari" as an internet explorer, this does not work on my system either. I have re-installed this to see if it helps but am still unable to connect to the apple store (home page) on safari. I have looked up the support site for safari but have thus far be unable to find any helpful information to solve the problem.
Please help this is very frustrating...
Many thanks in advance!

Thanks Polydorus,
I have run the entire diagnostics the results are as follows:
Microsoft Windows Vista Home Edition (Build 6000)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 1F42598E2F1661DA
Current user is not an administrator.
The current local date and time is 2008-08-02 23:08:07.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {095C31B4-7DF1-4CFF-BE80-E22A33EE716D}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires: Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name: {1B5B44DE-64F4-4B5D-A57D-C80CAB0342C6}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 192.168.1.33
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Aug 02 18:25:24 2008
Lease Expires: Sun Aug 03 18:25:24 2008
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-07-03 17:03:38.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: PIONEER DVDRW DVR-K17B, Rev 1.02
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 37:21 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper 7.7.1.11 is currently running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.1.2
Serial Number: 8K742MT2YMV
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Hope this helps. Looking forward to resolving the problem.

Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

New Menu's Only For the iTunes Store? What the...???

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