New motherboard was installed. Problem with restoring iTunes
Help! We had to have a new motherboard installed on our $1500 phantom box computer that was only a year old (Lesson learned, I know.) I found the iTunes folder with the iTunes music library and my files backed up in my hard drive. The Help section said I can move the folder into the library source. I re-installed the software, iPod updater, etc. and tried to drag the folder into the "Library" in the "Source" column. Nothing happened. How do I get the files to re-populate iTunes?
I have dragged the full folder "I Tunes" which has the following inside: iTunes Library (the database) and a file titled iTunes Music Library (an XML document)over the word Library in the left Source column. It gave me a plus sign when I dropped it in. Nothing happened except a new playlists titled "iTunes" are created in the source section which are blank. I went into File, Add folder to Library and clicked on the folder and OK and nothing happened.
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Hi can you help I was having problems with my iPod so I restored it but I
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iOS: How to back up
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My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?
Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.
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To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad.
Go to Settings->iTunes & App Stores->Apple ID->Sign out.
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when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.
Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
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New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.
It is referring to purchases made using an Apple ID that was set with that email as the Apple ID. Did you simply create a new Apple ID when the old email address was no longer being used? If so, then that old Apple ID is still tied (and will always be tied) to the purchases made with it, and you will have to sign into iTunes with that Apple ID in order to authorize the computer to it.
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ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
Just wondering if anyone has a problem with accessing iTunes store. have iTunes installed but can't bring up the store home page?
i have the same problem! Safari won't work either. Can anyone help please? I have completely restored my computer trying to fix this and it still won't work! I have a 2 month old alienware laptop running windows 7
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Hi tadhunt,
Here is an article that directly addresses that error message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/ts2690
I hope this helps!
- Ari -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
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