New Muse 2014.3 update won't update past certain point. Please help!

Everything worked fine until I updated 2014.3.
A hangup occurs right at the beginning of opening the new updated version, when Converting User Libraries. It gets to "Coverting User Libraries(Converting eqipment table)", then to "Coverting User Libraries (Save)" when Muse stops and this screen pops up:
I can open the new Muse update in a separate new user account, but it's very awkward and time consuming to have to log in and out of another user each time I work on Muse.
I have spoken to Adobe and tried their recommendations, with no luck. They felt it might be an Apple's permissions problem, so spoke to Apple at great length and tried their fixes. No luck. They feel it has to be an Adobe problem as the program opens, but gets hung up in the process.
I am baffled as to what to do. I greatly appreciate any help!

Thank you for replying. I was able to get the update working through Adobe support. The advisor found that one of the images I had saved to my Library was blocking the update. Once that image was deleted the update went through and I can now work on my files with the new version. This would be good for Adobe support to know about, it took a lot of calls and at least 3 hours and a senior advisor to figure out what was causing the problem.

Similar Messages

  • Muse 2014.3 update won't open past certain point. Please help!

    Everything worked fine until I updated 2014.3.
    A hangup occurs right at the beginning of opening the new updated version, when Converting User Libraries. It gets to "Coverting User Libraries(Converting eqipment table)", then to "Coverting User Libraries (Save)" when Muse stops and this screen pops up:
    I can open the new Muse update in a separate new user account, but it's very awkward and time consuming to have to log in and out of another user each time I work on Muse.
    I have spoken to Adobe and tried their recommendations, with no luck. They felt it might be an Apple's permissions problem, so spoke to Apple at great length and tried their fixes. No luck. They feel it has to be an Adobe problem as the program opens, but gets hung up in the process.
    I am baffled as to what to do. I greatly appreciate any help!

    Thanks for your reply.
    I wasn't able to create a new site in Muse as I couldn't get it to open to that point. It kept getting hung up at the same point as I showed in the screenshots above. After talking to a supervisor at Adobe today and working with him for 90 minutes, the problem was fixed. It was a conflict with some files that I had saved in the Library. He navigated to the CC Libraries within Preferences>Adobe>adobemuseCCLibraries>2014.3. He found the offending images because they had the word "Equipment" which was shown on the screen right before the crash. These were images I was saving for future use, and had worked before I updated. This is a good thing to know for future updates!

  • I received another Adobe Muse 2014.3 update request. Is this a legitimate update?

    I installed the original adobe muse 2014.3 update 20 days ago. This morning (3-06-2015) I had another notification of a Muse update version 2014.3. Is this a legitimate update. I received it on both my home and work computers. I am hesitant to upload. I know of a company that did an Adobe upload that completely messed up their system.

    Adobe Muse Help | Release notes | Adobe Muse CC
    See link above, there were a few bugs in the launch of 2014.3, this update address them.

  • I cannot find a way to update my itunes to 10.6.8. i need this in order to sync my new ipod. i just updated to 10.6.3.help!

    i cannot find a way to update my itunes to 10.6.8. i need this in order to sync my new ipod. i just updated to 10.6.3.help!

    As Limnos says, you first need to update to OS X 10.6.8 before you can install iTunes 11 (please note the version numbers).
    To update OS X close all running applications and make sure you have a current backup. Then pull down the Apple menu and select Software Update. This may show you several items that you can update. Choose OS X 10.6.8. This may take some time. After the process is complete you will be able to run Software Update again and it ought to offer you iTunes 11.

  • Please add the option to be able to upload/link new pdfs with the in-browser editing. I have a restaurant client who is constantly updating their menu! Please help so they can do this themselves!

    Please add the option to be able to upload/link new pdfs with the in-browser editing. I have a restaurant client who is constantly updating their menu! Please help so they can do this themselves!

    Thank you so much for your help! I am so relieved. I will have explain how to do this to my client, but a big weight is off my back!
    A long learning process and actually such an easy fix. So glad you responded. Again thank you...

  • I Just updated the software of my iphone 4s thru phone, now the photo application won't open... Please help me what to do?

    Hi! I'm Ralph.. Just updated my iphone 4s from 6.1.2- 6.1.3. ... Now the photo application won't open... Please help me what to do

    Why would this be covered under warranty?  There is nothing wrong with the device, it simply needs to be restored.
    As already stated twice in this thread, disable ALL security software on the computer and restore the device.

  • Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i  re-enter it.  I can no longer download or update my phone.  Please help!!!!

    Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i  re-enter it.  I can no longer download or update my phone.  Please help!!!!

    Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
    If you've double checked your credit card info and it still won't take it, contact your card issuer.

  • I'm trying to update my itunes to 10.5.2 but it freezes on about 55% and i can't sync my iphone 4s untill i updates... PLEASE HELP!

    i'm trying to update my itunes to 10.5.2 but it freezes on about 55% and i can't sync my iphone 4s untill i updates... PLEASE HELP!

    Have you disabled your virus protection?

  • Muse 2014.2 : when I copy and paste svg from Illustrator to Muse, i have no transparency.

    Hello. Muse 2014.2 : when I copy and paste svg from Illustrator to Muse, i have no transparency. Only by importing saved svg file I have transparency.
    In official Adobe (promo) Tutorial  in the same operation - svg is transparent, link: Import SVG | Adobe Muse CC tutorials
    Please help me!. It would be very usefull copy&paste svg with transparency.
    Andrew Maola

    Hi.
    Thank you for explaining the theory about rendering in Muse but something doesn't work.
    I'm running on Win7 - CC2014.2. on 2 different computers. Efe Of course the transparency displays correctly when I preview my page in the browsers (All browsers - also IE11).
    Also in preview mode svg is very good but in design mode
    In order to render the SVG at design time, Muse hands the SVG to Safari on the Mac and Internet Explorer on Windows and asks it for a bitmap. This bitmap is only used at design time and when viewing the site in a browser that does not support SVG. Unfortunately, the bitmap returned by Internet Explorer strips out partial transparency. Fully transparent pixels should be preserved at design time and all transparency should be preserved when you actually view your site in the browser.
    We have not seen or heard of differences in the handling of transparent pixels between copy/pasting and save/import. Hence, I'm wondering if the copy/paste issue is only with partially transparent pixels and if the case that succeeds in a save/import workflow is for fully transparent pixels. To be clear, this transparency issue should only be during design time on Windows. There shouldn't be any issues on the Mac or in the browser.
    Muse 2014.2 : when I copy and paste svg from Illustrator to Muse, i have no transparency. 

  • HT4061 hello im fation mashi im from albania i have a iphone 3 and i want to update it with ios 4.3.3 but i have fear because maybe can block the apple if i update it can you please help me ?

    hello im fation mashi im from albania i have a iphone 3 and i want to update it with ios 4.3.3 but i have fear because maybe can block the apple if i update it can you please help me ?

    Since an iPhone 3G cannot be updated past iOS 4.2.1...the end of the line for that model iPhone...you can't do what you want, so there's nothing to be fearful of.

  • My iphone 4s wifi and bluetooth problem after updating ios 8? please help me...

    my iphone 4s wifi and bluetooth problem after updating ios 8? please help me...

    Hey there Abdulrahim0259,
    I would recommend that you use the following 2 article to help troubleshoot the Wi-Fi and bluetooth issues you are seeing, respectively:
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    And:
    iOS: Troubleshooting Bluetooth connections - Apple Support
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

    I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
    <E-mail Edited by Host>

    You might try reading the entire help document you linked from:
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • My macbook pro will not play any videos what so ever. all comes up as plug in failure no matter what browser. i have updated everything. some one please help me?

    all comes up as plug in failure no matter what browser. i have updated everything. some one please help me? its been going on for a month. but it used to go away if i restarted the browser. and now nothing works.

    Try re-installing Quicktime.

  • When i sync my phone/ipad it just continues to update so in the end (hours later) i have to eject manually, then turn my device off/on to get things back to normal, but it doesnt update my devices properly, please help team.

    When i sync my phone/ipad in itunes, it just continues to update so in the end (hours later) I have to eject manually, then turn my device off/on to get things back to normal, but it doesn't update my device properly, please help team.

    You don't have much choice, do you? You're either going to have to restore the software or take it to the Genius Bar to see about getting that button fixed.

  • I am facing a problem in my IPod . it is not detected by computer i tried every possible thing i changed cable i installed new itunes still its not coming up in itunes. can you please help me regarding this problem.

    i am facing a problem in my IPod . it is not detected by computer i tried every possible thing i changed cable i installed new itunes still its not coming up in itunes. can you please help me regarding this problem.

    This is for Windows: http://support.apple.com/kb/TS1538

Maybe you are looking for

  • Need help, i need the

    Okay i have a major issue i need to get mail from GW out to some kind of external archive( we are attempting to use PST's IMAP isnt working out for the fact we have more than 65 thousand messages for some people ) The grouopwise connector for outlook

  • Import, Eject and Refesh not working on iTunes 7.6

    I updated to iTunes 7.6 today and now i iTunes won't import and eject cd automatically. I now have to eject cd manually, i then have to close itunes and re-open it as it doesnt auto refresh when a new cd is put in. it worked ok before i updated. I ha

  • Report on Account Receivable

    hi, can any one help regarding report on account receivable. the senario is .... i want to generate report on accounts receivable, that to based on aging so wht is aging n how to display it and is offset variable n how to create offset variable

  • Report failure

    When I run a report in Crystal console, we have an option to use either "Use original database logon information from the report"  (Option1) or "Use custom database logon information specified here" (option2). When I  use option1, report gets execute

  • Warning while deploying Process Flow

    Hi All, When I try to deploy my process flow it give me following warning: PRE-02212: Database link 'WB_LK_HD_PK' is a 'Fixed Name'. This could consider a security risk as it exposes username and password of the target user. PRE-02213: Database name