New mx922 printing fuzzy

I have a new mx 922 which is printing wirelessly from my MacBook Pro running 10.6.8. It has the setup ink cartridges in it and is loading paper from the bottom tray. The printing is coming out mostly crisp but with a fuzzy section left of center all the way down the page and has been doing this since I set it up last week. Do I need to send it back or is this something I can adjust?
Thanks in advance,
Phoebe

Hi bluetruck,
From what you describe, it sounds like you have a dirty or damaged encoder strip. First, let's check to see if the encoder is just dirty. Check out this article from our Knowledge Base: Cleaning the encoder (timing) strip - MX922.
If this didn't work, or if you have any other questions, please feel free to Contact Us!
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