New nano for mother's day, no success with set up,have read ALL the tips

I am ready to toss this red apple...I have done everything suggested for about 4 hours total now...the device is not seen by ituns or windows explorer. I have re-set, re-booted, tried for newer drivers (none found) and even bought a song, to no avail. The device shows as a USB mass storage device. I've tried all 4 USB ports. I've set each fo them for the suggested "power" setting. NOTHING is working and I'm frazzled...

Yes, thanks. I literally read every posting and tried everything listed. My ipod shows as a USB Mass Storage device. Turns out I have Windows XP Professional (thought it was Win 2000) but still can't find any solution to get the ipod to show in explorer or itunes. Per diagnostics, it is "working properly" but it will not show up in the brand newest version of iTunes--I only started the entire first ipod experience yesterday. So no previous versions, devices, etc. My laptop is encrypted for work...can anyone help?

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When you respond, also indicate which country and carrier you're using. Also, is your phone brand new? can you make a phone call / access the internet while on cellular?

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From the menu bar, select
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chris1571 wrote:
I've tried all of the tips on the site, nothing seems to work. Any ideas?
Which ones? Have you tried this one - iPod not recognized in iTunes and Mac desktop?
Please describe in detail all you have attempted to do in order to resolve the issue.

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http://www.apple.com/support/itunes/contact/

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Question.
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See Here > http://support.apple.com/kb/TS1567

New nano for mother's day, no success with set up,have read ALL the tips

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