New nano not being recognised by itunes but is showing in my computer

i've just bought a new ipod nano after having had an old ipod mini, installed new itunes, loaded it up, will not acknowledge that the nano is plugged in. have tried everything suggested on help site, tried using older versions of itunes but still nothing works. am slowly going crazy! please help!

found out what you need to do from another website, googled my problem and it came up with this answer:
if your computer see your ipod as a drive,right-click to it,then click format.be sure it is FAT32 and 'quick format' box is checked.
when the format is finished,go to ipod updater and restore your ipod.
it works

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Iphone not being recognised by itunes, but being recognised as camera.

I've updated everything, restarted my computer, restarted in services... it's being recognised as a camera folder, but not coming up in itunes. I need to download some apps using my computer, as my iphone has changed it's app store to China, but itunes has kept it as England, which means I cannot download apps without itunes.

I have the same issues. itunes 5.0.1.4 doesn't recognize my mini. ipod updater doesn't recognize my mini either. i have uninstalled itunes 5 and reinstalled 4.9, but it didn't work still. something in itunes 5 changed something in my system that reinstalling 4.9 doesn't fix it. updater just shows that i have no ipod connected. if i try to get updater to check for my ipod during the updater installatin, it just sits there and says "waiting for ipod". it's not my usb port because i can read and write to my ipod. i did the entire list of chores that apple suggests on the site including disabling all other functions and services, reinstalling the com port, uninstalling everything, reinstalling everything, getting windows install clean up, e v e r y t h i n g! nothing worked.
I then installed itunes 4.9 and updater 1.4 in my other laptop. i was able to update to firmware 1.4 using that computer. when i put the ipod into that computer w/ itunes 4.9, everything works fine. of course, it asks me if i want to link that laptop w/ my ipod. i said no, because i want to use my original laptop w/ the ipod.
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My ipad (mini) and ipod are not being recognised by itunes?

When connecting both my ipad(mini) and ipod(7th gen) they are not being recognised by itunes. I last connected just over a month ago and everything was fine. When I last connected I also connected my old ipod(3rd gen) to add new playlists beforing giving to someone else. When I first plugged in I got a message saying that the cable was not Apple authorised - both my cables are cables supplied with my ipod/ipad so came from Apple? When I run diagnostics it says
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Device Not Recognised > http://support.apple.com/kb/TS1538

Iphone is not being recognised on itunes to sync?

Hi, I have connected my iphone to my computer but it is not being recognised on itunes?can u help?

I just replaced my 3GS with an iPhone 4 yesterday, and the new phone will not sync with iTunes. It pops up with the following error message whenever I hook it up:
"The iPhone "iPhone" cannot be used because it requires iTunes version 10.1 or later. Go to www.itunes.com to download the latest version of iTunes."
I just got this phone from AT&T, and there are no updates available for either my computer or my phone, so they have to have the newest iTunes.
Also, whenever I plug it in, the new phone does not appear under the "devices" tab on the left like my old one does.
Thanks in advance for whatever advice you can give me.

Ipod touch 6.1.3 not being recognised by iTunes 10.7

Just got a secondhand iPod Touch. It is on 6.1.3 and I have iTunes 10.7 running on my iMac 10.6.8. As far as I can see 6.1.3 is supported on iTunes 10.7. I tried the Apple trouble-shooting page but to be honest it wasn't that helpful.
If I set up Home Sharing then I can Home Share using the iPod Touch...which says that I do have connectivity at some level. Just that it is not being recognised by iTunes and so I am unable to load my apps or transfer any music over.

Many thanks lllaass
I had gone through the first part without success but had decided not to go through the second stage. But following your recommendation I did just that and it works!

My "iPod Classic (60GB) Click Wheel" is not being recognised in iTunes although the iPod shows up in 'my computer'.

My iPod Classic (60GB) Clickwheel is not being recognised in iTunes although the iPod shows in 'My Computer'. The problem started with an error message in iTunes saying "Could not complete sync as devise may have become corrupt" and suggested I restore the iPod to factory settings which I have done several times. I've carried out an error check in the iPod properties. I've completely removed iTunes and all related software components in the correct order and reinstalled version 10.5.3. I have been through the 5 R's numerous times but still the iPod is not being recognised in iTunes. I have Windows XP, I'm tearing my hair out now so any help or suggestions would be great

Try and force iPod into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPod
Note: You need to be patient and repeat the above many times to recover your iPad

HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

One answer to ipod not being recognised in itunes

My 20gb ipod recently stopped being recognised in itunes but was still recognised in "My Computer".
Having tried alot of the suggested solutions (more than once)nothing seemed to correct this. I resigned myself to being one of the many having a "half working" ipod.
However my dad tried the following and it worked !!!!! I'm now a happy bunny again with fully working ipod.
Here's what he did with the ipod connected to the PC:-
Go into "My Computer" and right click on "homes ipod". Click on "Properties" then click on "Tools".
Select "check now" under "Error Checking".
Under "check disk options" select "scan for and attempt recovery of bad sectors" and click "start".
This took about 15/20 mins to run and seemed to "free" the ipod. "homes ipod" then appeared back in itunes.
I very much hope this also helps someone else.

I tried what you suggested but it didn't seem to work for me. When i started the error check nothing happened, the bow for checking errors closed immideiatly after i clicked start. Did you do anythig else before checking the drive for errors, like put it in disk mode?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
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HT1459 my ipod touch 4th generation is completely locked out. its not being recognised in itunes for us to do a restore. how can we reset the ipod?

can anyone help with a completely locked down ipod touch 4th generation? its not being recognised in itunes!!!

Download RecBoot and see if that will kick it out of recovery mode.
Try doing a manual install following the instructions in the link below.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

HT201210 I have an unknown error (1621) and my iPod is not being recognised in iTunes or the Finder, even in Disc mode. Anyone know what's going on?

I have an unknown error (1621) and my iPod is not being recognised in iTunes or the Finder, even in Disc mode. Anyone know what's going on?

Try and force iPod into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPod
Note: You need to be patient and repeat the above many times to recover your iPad

IPhone 5 not being recognized by iTunes but rather iTunes crashing

Hi,
This is a bit long winded leading up to the current issue I'm having. To start of with, I'm using:-
iPhone 5, iOS 7.1.1, 16G
MBP (mid-2010) 2.66GHz, i7, 4GB 1067Mhz DDR3
OS 10.9.3
iTunes 11.2.1
The battery on my iPhone 5 (1 yr old) was being drained too quickly - a 40min review of news articles on the train would drain my battery from 100% to 80%. This was the case after switching off the 'Background Refresh App' function and closing all apps in the background. So I took it to Apple who ran a quick diagnostic that came up with no issues with the battery. However, when running an extended diagnostic, the phone was unable to complete this. So they decided to replace the phone.
Here is where it gets a bit hairy.....
I'm in the UK and the genius asked me to erase all my data. I did and then she realised she had to order a phone from the US since that's where I bought mine from - 'like' for 'like' apparently. Up till this point, the issue was solely with my battery. The phone was syncing fine with iTunes both through wifi and lightening USB cable (Apple original). I took the phone home to restore it from a backup but it wasn't being recognised by iTunes. In fact, every time I plugged it in iTunes would stop responding necessitating a 'force quit'.
Two days later, I received my new phone. I fired up iTunes (working fine) then plugged in the phone to set it up from a backup (FYI, I don't back up to the iCloud since I'm not keen on their T&C's). Again iTunes stopped responding. If I force quit iTunes and started it again without the phone plugged in, iTunes works fine. If the phone is connected, iTunes won't fire up (or would become unresponsive if already working).
I uninstalled iTunes including deleting the following files:-
/System/Library/Extensions/AppleMobileDevice.kext
/System/Library/PrivateFrameworks/MobileDevice.framework
restarted the MBP then reinstalled iTunes. Unfortunately, the problem remains. I've connected another iPhone 5 and again the application is rendered unresponsive. There is no doubt that the problem arises when iTunes tries to comunicate with an iPhone.
Any suggestions on what the problem might be and how to rectify it please? Thanks.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

IPod not being recognised in iTunes

Hi all
I sold my iPod on eBay and, as far as I could tell, it was working perfectly when it was sent off. The buyer has sent it back to me claiming it wasn't being recognised in her iTunes and to my surprise it's now not being recognised in mine. I plug in the iPod and it charges through my Mac but does not become recognised in iTunes at all. Does anyone have any ideas as I am going to have to refund the buyer AND the iPod seems caput so it would be great if I could get it working one way or the other. Thanks so much in advance.

I tried what you suggested but it didn't seem to work for me. When i started the error check nothing happened, the bow for checking errors closed immideiatly after i clicked start. Did you do anythig else before checking the drive for errors, like put it in disk mode?

Iphone 3gs not being recognised by Itunes 10.1.2 on my Imac

Hi all,
This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
Really hope that someone might have an answer that will work for me because i really need my cell phone back
P.S I have the latest itunes and Mac OS X 10.6.6

In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
So give it a try.

Iphone 3gs not being recognised by Itunes on a Imac

Hi all,
This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
Really hope that someone might have an answer that will work for me because i really need my cell phone back
P.S I have the latest itunes and Mac OS X 10.6.6

In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
So give it a try.

New nano not being recognised by itunes but is showing in my computer

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