New Nano not Recognized, other iPods work fine

Just got a new Nano. Most recent version of iTunes and the old Mini and 1st generation iPod work fine. The Nano is not recognized by iTunes or Windows. Any ideas are appreciated. Thanks.

You really didn't need to repost the same issue. It sometimes takes awhile for anyone to provide any attempted solutions but eventually someone will respond. Also, it helps to look through the forum because there may be other threads just like yours. I responded to your other one (not sure if the suggestion will help. http://docs.info.apple.com/article.html?artnum=93716

Similar Messages

Nano not recognized by ipod installer or itunes

Received a reburbed ipod for fathers day without software, dead battery so plugged it in to charge (bad idea)before any apple software was on my XP sp2 computer, computer found it as a harddrive disk, i deleted all folders as the music was not my desire(another bad thing).
ipod installer will not find. I am in a USB 2.0 port, I have re-formatted the device to be fat32. the ipod nano will not reboot holding the keys down, everytime I connect it shows the zzz's and computer finds as a harddrive only. I have installed/uninstalled itunes and ipod installer a few times, no success with issue. Currently I reinstalled only the ipod installer.
What shall I do? Also, my serial number shows that warranty service is left on it, it does not have a hold key but a on/off switch older model perhaps?
I am thinking that I must have deleted something on the harddrive to help the ipod installer identify it. I believe the ipod is probably fine, just unsure about why the restore keys for 6 sec thing doesnt work

Welcome to Apple Discussions!
Try right clicking the iPod in My Computer and go to format? Does anything happen? Did you already do this?
Is the software currently installed and up to date?
iTunes
iPod Updater
Update iPod's Software
Does the iPod work fine when not connected to the computer?
Try the steps listed here...
iPod shows up in Windows but not in iTunes
btabz

My Ipod Touch when I try to connect to ANY computer with ANY USB cable I get "USB Not Recognized" Other Ipod devices work with ALL computers and ALL USB cables PLEASE HELP!!!

I am using an IPod Touch 3. I get the error message USB Not Recognized. Now I have tried three different USB Cables and three different computers...... Same error message. My daughters IPod Touch 4 works perfectly with all of those USB Cables and computers, so this is not a USB problem or a computer problem. It must be something with my IPod Touch 3. Every article I go to wants me to look at stuff on the computer but how could that make sense if other IPod Devices work fine? Please. Any information would be greatly appreciated.

You need to provide more information about your network. What frequency does it use (2.4ghz or 5.0ghz), which wireless protocol (a, b, g, b/g compatibility, n), and what security are you using (WEP, WPA2, etc.)?
Please also provide more information about your iPod Touch. Which model is it, and which version of the iOS are you running on it?

New nano not recognized by laptop (already followed all suggestions on site

I have a 3rd generation iPod and it connects to my desktop and is recognized just fine (so that implies no hardware issues). I however do not want to use it with my desktop, I want to use it with my laptop. I have re-installed the USB drivers to no avail. I actually get an error message during driver re-installation that states that the "firmware is mis-identifying the resources" or something to that effect. I believe the error code is 9. I have copied the driver file usbaapl.sys from my desktop to laptop and this did not help either.
My laptop's USB ports recognize lots of other flash memory devices just fine.
I am using my desktop to manage the transfer content to the nano right now, as fortunately my music collection is on a portable external drive so I can use either PC to play it regardless of whether I am on the road or not.
I would like to be able to manage content from my laptop. Do you think I need a firmware update? Any and all ideas for what could be wrong with my laptop's config?
Chris

Yes I have downloaded 7.4 and then 7.4.1 but neither has helped. It is really wierd. I have a iPod Classic 80Gb and it connects fine to my laptop. I just can't get my nano to be recognized as well.
Chris

I install adobe acrobat 7.0 in windows 8.1 and when I try to open it I get "application was unable to start correctly (0xc00000fd) click OK to close application". This is a new computer and all other software works fine.

Any one run across this?

Hi econj,
As Acrobat 7 is not supported by Windows 8, you might need to update the supported Adobe Acrobat version.
Please navigate to the KB doc link given below to understand the system requirements for Acrobat 7.0:
System requirements for Acrobat Professional 7.0, Standard 7.0, 3D and Elements 7.0 (Mac, Windows and Unix for 3D only)
Regards,
Anubha

Firefox not connecting other browser working fine

I have tried all possible troubleshooting method describe in your site but unable to connect internet. I am using Norton Internet Security V 20.1.2. Please help me.

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: [[Fix problems connecting to websites after updating Firefox]]

I have two ipod nanos. And i have 2 itunes accounts and we are accessing both accounts from the same PC. One of my ipod works fine, it gets detected as a device and sync fine. The other one does not. Need help.

I have two ipod nanos. And i have 2 itunes accounts and we are accessing both accounts from the same PC. One of my ipod works fine, it gets detected as a device and sync fine. The other one does not. Anyone knows what this may be?

The music sync is one way - computer to ipod. The only exception is ituens purchases. The ipod is not a backup device.
Copy everything from the old computer or your backup copy of your old computer, to the new one.

IPod nano not recognized by new computer with same version of iTunes

iPod nano not recognized by iTunes on new computer. Same iTune versions. Going from Windows 7 to Windows 8.1.

Have a look at these 2 articles.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.

My ipod nano this morning has started to tell me the accessory (lightening to 30-pin adaptor) I use for playing it through my docking station is not supported. It worked fine up until last night. Does anyone know why this might be?

My ipod nano this morning has started to tell me the accessory (lightening to 30-pin adaptor) I use for playing it through my docking station is not supported. It worked fine up until last night. Does anyone know why this might be?

Clean any debris from the adapter, docking station connector and the connector on the Nano.

HT1567 My computer is not recognizing my iPod NanoPod - therefore the 'Devices' is not showing up on the Left side in order to sync Playlists to my Nano Pod? What can I do about this please?

Hi
My computer is not recognizing my iPod NanoPod - and as a result 'The Devices' section is not showing up in order to sync new Playlists to my Nano-Pod. Any suggestions?
Thank you.

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

ITunes not recognizing original IPod touch after new one installed

I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.

When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Extras notes --- iPod works fine in iTunes, but doesn't show up in Windows

Hi all!
Gotta wierd situation.
My iPod works fine in iTunes.
I have had 'Enable for Disk Use' enabled for a long time. However, my iPod doesn't show up under My Computer on WinXP.
I'd like to add some new Notes and remove some old ones, but you have to do that thru Windows, not thru iTunes.
Any ideas how to fix this problem?

hi marky!
i noticed one thing. the iPod is formated as FAT32, but i have my HD in NTFS. could this be related?
no, that one's normal. we need to leave her as FAT32. see:
iPod no longer plays music after formatting or partitioning the hard disk
hmmmmm. it's like the "enable disk use" setting is just refusing to stick for you.
but maybe we've got a window of oppportunity while it's doing that initial sync. the rules seem to be different for you then.
maybe try switching enable disk use off. then eject her, and plug her back in again (while you've got itunes already running).
the second she shows up in the itunes sourcelist, try diving into the preferences tab, and re-enabling disk use.
(i checked, and it's possible for me to do this with attractive beast ... hoping here that doing the "enable disk use" under these circumstances might get it to stick for you.)
love, b

New computer not recognizing iPod

My laptop hard-drive crashed, but I had all my iTunes on an external hard drive. My iPod (30GB, noncolor, flywheel) had been synching with the ailing laptop and was not working right (showing the folder/exclamation point sign; when I hard reset it now I just get the Apple symbol and clicking sounds), so I'm assuming my iPod problems are just a reflection of an aborted synch attempt with the dying compueter.
So now I've successfully reset iTunes on my work desktop PC with Windows XP via the external hard drive. I downloaded the latest iPod version onto the new computer but it is not "recognizing" my iPod...it says to plug in my iPod when it is already plugged in. The plugged in iPod seems to alternate between "Do Not Disconnect" and "OK to Disconnect" (with a giant checkmark) messages. Regardless, the iTunes page is not "recognizing" the iPod...
Once I do figure out how to get my iPod "recognized", should I choose to RESTORE or UPDATE it? I don't have playlists or ratings to worry about, just ~3500 preciously selected songs I enjoy shuffling at random.
Thanks!

I cannot "See" the iPod. I have tried it on different computers that worked before with my iPod. On a laptop computer, there is some humming and clicking as if it is about to be recognized, but my iPod never shows up on the iTunes list (under Library, playlists, etc). When I go to "My Computer", there is nothing listed under the appropriate E drive (USB port). On a desktop computer, the iPod actually changes to the "Do Not Disconnect" sign and again there is the expected humming and clicking that suggests it is going to be "recognized", but it never comes up on the iTunes list. Under My Computer, there is a transient picture of something like a hard-drive with a big red questionmark, as if the computer is in the process of "recognizing" something at the USB port, but this fades and then there is intermittently this "removable storage" listed under drive F. As if it is only transiently being "recognized". When I manage to right click on the transient icon under My Computer, I get the list pulled down and left click on "Format..." but nothing happens. Then the iPod screen changes from "Do Not DIsconnect" (which again was an improvement from the other computer where there was no sign the iPod was even attempting to engage with the computer) to the giant checkmark and "OK to Disconnect" sign OR goes back to the "File Folder/! icon". Tried several times....
What do you think?

IPod Nano not recognized on my MacBook Pro

I want to recharge my iPod - works fine on my 24" iMac, but on the laptop - it's not being recognized... it doesn't even show up on the desktop!
and - it's not charging...
help?!
thanks!

For whatever reason, this is happening to me as well. I'm suspecting something happened in the 10.5.1 update--this is the first time I've gone to charge since then. All was fine before with 10.5.
misterioso270: are you running 10.5 or 10.5.1?

New Nano not Recognized, other iPods work fine

Similar Messages

Maybe you are looking for