New Nano will not be recognized by Itunes

My Nano is new (Christmas) and Windows XP will connect, but the connection will not show up in Itunes. We have the lastest version of Itunes. It does recognize my dad's Nano. Please reply to [email protected] since I have trouble on these forums.
Thanks

It is unlikely that two consecutive iPods have the same problem, so let's assume there is nothing wrong with the iPod for now. There is no systemic problem with iPod nano 7th gen and iTunes 12. Even my ancient 3rd gen iPod "classic" from 2003 works fine with iTunes 12 (and the latest OS X).
Since your other devices connect to iTunes, your OS and iTunes installation seem to be fine.
Does the iPad or iPhone use the same docking cable (not the newer "Lightning" cable)? You want to rule out a faulty cable as the cause. There are separate connection points on the connector for power and data, so it is possible for it to charge from a connection, but not connect for data, due to a faulty cable.
So (if you can rule out faulty cable), that leaves a problem with the USB port. It charges, so it seems to supply enough power. But because it shows only the battery status icon, it's like you are connecting it to a USB power adapter; there is no data connection either to iTunes or the Mac in general.
As a test, shut down (power off) the iMac and disconnect all USB devices (including any hubs). You can leave standard USB keyboard/mouse connected, if used. Do this to Reset the iPod
Reset your iPod - Apple Support
Start up the Mac, run iTunes, and connect the iPod to a direct USB port, by itself. Any difference?
If that does not help, try putting the iPod in Disk Mode
Putting iPod into Disk Mode - Apple Support
Then, connect it to the Mac and run iTunes. Any indication in iTunes, on the Mac in general, or on the iPod's screen, that there is a data connection between iPod and computer?

Similar Messages

Lost old nano and new nano will not sychronize with my itunes

I recently bought an new nano ipod after my old one stopped working. I am trying to synchronize the new one and it is not working. What should I try?

That could be a solution. Are you getting any error messages or error codes? Is the iPad recognized in iTunes? Does anything happen at all when you try to Sync? Can you provide more details?
You can try a very simple first step, quit iTunes, reboot your PC and restart the iPad.

My 6th generation nano will not sync music from itunes anymore

My 6th generation nano will not sync music from itunes anymore.

could you give us a bit more detail on the situation, Eeve?
is it that the songs say that they're transferring, and appear on the ipod screen in itunes, but when you unplug the ipod they aren't on there? or is something a bit different going on?
(if you're getting an error message, let us know what it says. include error message numbers if you're getting any.)

TS3716 ipod nano is not being recognized by iTunes.

My ipod nano 2nd generation (and working perfectly) is not being recognized by iTunes.
Any suggestions?

Does the iPod work OK?
Have you tied resetting the iPod? Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Next would be to place the iPod in recovery mode and then restore via iTunes. If iTunes does not see the iPod then the iPod is not usable. For recovery mode:
iPhone and iPod touch: Unable to update or restore

My Nano is not being recognized by itune or charging

Someone please help my Nano is not being recognized when i plug in. Itunes or is not charging. I cannot sync or anything,

Hi,
I just bought my 2nd gen ipod 2 GB nano from someone who won it in a raffle. I plugged it into my computer and asked it to sync my songs. It immediately synced all 520 songs and startted charging. It says "do not disconnect". It has been charging for almost 24 hours now, and still says "do not disconnect". How long does the first charge take? Is something wrong?

My nano ipod 7 gen will not be recognized by itunes but my classic ipod syncs just fine

my nano ipod 7 generation will not sync or be recognized. it says it detects an ipod but cannot be recognized. i have an ipod classic that syncs just fine. why will my nano not be recognized? it is a new computer and i have done everything it has asked in the help section. nothing works?

In iTunes, if the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod should appear in the sidebar, under DEVICES. It does not appear there, when you connect the nano?
If not...
it says it detects an ipod
Where does it say the iPod is detected?

I have a new ipod touch Model A1367. Charged it for two days now and it will not be recognized by itunes for automatic download.

Hvae new ipod touch. It has charged for two days and will ntobe recognized by itunes as a new device for an automatic download. I cannot get rid of the plug in screen that comes up first before it is charged, Thanks

Assuming a PC, start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
A Mac:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

My new nano will not stay connected to my computer.

I recieved a 6 gen nano from the 1 gen replacement program. I completely removed all apple software from my system, and downloaded the newest versions to replace them before plugging in the new nano. When I plugged in the new nano, the computer recognized it for a few seconds, saw it was an ipod and started the registration process, but then started disconnecting and connecting the nano every few seconds. Now itunes does not recognize the nano at all. I ruled out the usb ports and the cable as the problem, so it has to be the nano with the issues. Please help, at least my old 1 gen still worked! Does anyone have any suggestions for fixing this?

I have the EXACT same problem. I believe also it is the NANO.

Ipad will not be recognized by itunes

Have tried to retore my iPad but it gets to putting the buckup on the system and freezes up. Then iTunes will not recognize the iPad after reconnecting. All I get on the iPad is the Apple and nothing else. Tried the on/off switch and home button simultaneously many times but it does nothing any more.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

My ipod will not be recognized by Itunes

I keep trying to put my ipod on my computer and it will not go in as a drive. The computer recognizes it as "Connor's Ipod (K:)," but Itunes will not allow it and gives me an error message sending me to this screen: http://support.apple.com/kb/TS1363?viewlocale=en_US. I have done every single step including reinstalling iTunes but the problem still persists. The error message states "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again. If the problem persists, uninstall itunes, then install again." I have done every step on the page, and tried reinstalling itunes. It worked fine until I updated it to the most recent update. My brother's ipod does work however, same model(Nano 7th gen 16GB), except his is green(don't think it matters), which is odd. Please help as music is my life.

See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808
This will not necessarily work if the Device has been modified.

New Password is not being recognized by iTunes

Although, I had the correct password, my iTunes account insisted it was not correct. Made me change it and continue facing the same problem. Although, my iTunes account password has been changed about three times, it does not allow me to log into iTunes and buy new songs. It's sooooo frustrating :-( Help, anyone!!!

Got it. I ran through the Apple recommended steps, and the last one suggested restarting the computer. That did it. Strange though, My old phone was always instantly recognized by iTunes.
Thanks,
Ken

Brand new nano, will not sync, still says do not disconnect

I have a brand new nano that does not seem to want to sync with my itunes. Each time I plug it in it asks me to name the iPod, which I do, then it says updating, do not disconnect. So once itunes is done updating the nano still says do not disconnect. So everytime I have to eject it properly and it never updates with the information from my itunes. It also has a bunch of orange space that it says is being used on the capacity bar and there is no information on the iPod. I have restored it back to factory settings and no luck... I have also taken it in to the Apple Genius Bar and they said it wad fixed and it wasn't so then they gave me a new one and it has the same problem...HELP!
iPod Nano 2 GB Windows XP Pro

here is a link to more detail on jeff's suggestion
http://docs.info.apple.com/article.html?artnum=93499
KoDor
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

My ipod 3rd generation nano will not power up and itunes does not recognize it, what can I do?

My 3rd generation will not power up. I've tried to reset it by holding the menu and select buttons at the same time but nothing happens. My itunes will not recognize it either when i connect it to the usb port. Does anyone have any suggestions? Thanks.

See:
iOS: Device not recognized in iTunes for Windows

IPhone is not turning on and will not be recognized in iTunes

My screen was cracked recently, and my iPhone was left outside for 6 hours in the early morning/morning hours. (6am-11am)
Device was not rained on, however, I think the elements (humidity, heat) may have affected the phone in some way because, when I brought my phone in and tried to turn it on, it would not power on. I figured the battery was dead so I charged for two hours without touching.
No battery charge/low battery/apple logo will appear on the phone. Phone will not charge and is also unable to be recognized in iTunes after attempt at connecting to the computer. No combination of lock button/home button pressing is getting a response.
I am not really in the position to take it in to get replaced as I do not think it is under warranty, or it's possible the warranty is expired if it is.
Is there any hope, or should I start my goodbyes?

If the hard rest isn't working then it sounds like its not going to turn on. Accidently damage isn't covered in you limited hard ware warranty. The iPhone 4 and below is 149$ to replace and iPhone 4s is 199$

IPhone 6-Plus (8.3 IOS) will not be recognized by iTunes 12.1.2.27 on Windows 8.1. APPLE Genius appointment resolved nada. Suggestions???

I am using:
iPhone 6-Plus (8.3 IOS)
iTunes 12.1.2.27
Windows 8.1
When I upgraded this phone from Sprint, the sync was stopped by the tech and now I cannot enable wi-fi sync because the Sync now is grayed out. See image. SYNC BUTTON does not work.
I cannot get my music or tones.
Email keeps giving errors that I need to put in my passwords.
I cannot Backup my iPhone to iCloud either.
What should I do?
How would I back up all my email contacts, text phone #s, get all of my prior apps, get all of my ringtones and music (not purchased through iTunes).... I NEED HELP!

It sounds like the driver for the iPhone wasn't installed properly after the update. Here is the article you're going to need to use: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
It's likely that the first couple of steps aren't going to solve the problem. You're going to need to follow the steps under "Verify that the Apple Mobile USB Driver is Installed." You'll just need to re-install it.

New Nano will not be recognized by Itunes

Similar Messages

Maybe you are looking for