New non-apple modem/router can't find old Time Capsule

I've been using a Time Capsule for both backup and wifi for years. But now I have a brand new modem/router (non-apple). I wanted to turn off the wifi on the Time Capsule and just use it for backup. I found instructions on how to do that and did it, but when I went to update to the new settings there was an error and now my system cannot find the Time Capsule, even though it is plugged in, connected and showing a steady green light. The TC is connected to the modem via ethernet and did show up long enough for me to change the settings so I'm confident I have the right physical setup. I've tried restarting both my computer and the TC, but Airport Utility still can't detect a device. What do I do now?
Thanks!

Full factory reset on the TC..
Then plug into it directly with ethernet and do the configuration.. bridge mode.. off wireless if you want.. although there is nothing wrong with still running the wireless and the 5ghz is much faster than using wifi usually on a Mac at least from close range. Update and plug the TC back into the modem.. this is usually necessary whenever you move things around.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.

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I installed a new router from my ISP provider and now I can't find my Time Capsule or "Guest" network. What do I need to do to correct this problem?

I installed a new (and supposedly better & stronger) router from my ISP provider (Verizon) and now I can't find my Time Capsule or "Guest" network.
My Mac is not backing up because it can't find my Time Capsule network & my "Guest" network has also disappeared.
What do I need to do to correct this problem?

You must reset the TC to factory and start over. The TC simply remembers too much from the previous setup to work in the new one.
If your new router is going to take the router role, then the TC will have to be bridged and you will lose your Guest wireless.. the way around this is to use the Verizon router as your guest wireless and the TC as your main wireless.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

Moved my iTunes library to my new 2TB time capsule, now iTunes can't find the Time Capsule.

Had my iTunes library on my older 1TB Time Capsule. Just bought a 2TB Time Capsule. Moved all the music from the old to the new. But, iTunes tells me now it can't find the server. I've checked the location of the library on the iTunes preferences, to point iTunes to my server. I keep getting an error message that iTunes can't find my server. I've already added the folder on the server to my login preferences, like it was with the older Time Capsule.
I did everything exactly as before but now iTunes can't find my Time Capsule.
Should I have just pointed the login to the server and not the exact folder? I've been working on the solution for an hour now.. Please, can someone here help me?

What happens when you try to sync the iphone to the new computer?

I presently have a linksys wifi router, can i connect a time capsule through cat 5 cable for my apple products and to boost my signal ?

I presently have a linksys wifi router, can i connect a time capsule through cat 5 cable for my apple products and to boost my signal .i live in a three story home and my linksys is in the basement. I have one cable on the top floor where most of my computers/ipads are.

can i connect a time capsule through cat 5 cable for my apple products and to boost my signal
Yes, configure the Time Capsule to create a wireless network using the exact same wireless network name and password as the Linksys wireless network.

I can't find my time capsule or primary network. How can I recover it and connect to it again?

I can't find my time capsule or primary network (only have access to my guest network)..it's simply not showing in Airport Extreme... I don't want to reset time capsule because I already have important data there.

You must reset the TC to factory and start over. The TC simply remembers too much from the previous setup to work in the new one.
If your new router is going to take the router role, then the TC will have to be bridged and you will lose your Guest wireless.. the way around this is to use the Verizon router as your guest wireless and the TC as your main wireless.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

HT1218 Macbook Air can't find my Time Capsule!?!

Bought a new macbook air, it can't find my time capsule for some reason utilizing airport utility. It was originally set up with another macbook almost three years ago. Anyone know why this is happening? I want to set it up to back up my files (macbook air) as well as take advantage of the extra storage/hard drive space for photos and music, etc...

Nevermind, I figured it out myself. I had a WiFi network and a guest WiFi network. The timecapsule was on one and my mac on the other. Once I adjusted them to be the same it fixed the problem. Thanks for all your help...Not!

Mac can't find my time capsule

Macbook can't find my time capsule. Has been working fine for a few years but now it isn't. I can connect to the internet but it won't do backups and can't print to printer wirelessly (hooked up through time capsule). Did a hard reset on the TC. Light is green but still no luck. Any suggestions that might keep me from having to go to the Apple store?

When I activate Time Machine and have it do a backup it'll get sSotuck on "preparing backup" with the little clock icon spinning backwards.... and never start the backup.
That could be an issue with the computer hard disk corruption.
Or corruption in the backup.
Did you turn off wireless whilst this was happening??
That is important to stop double connection.
Do A4 full reset of TM .. and A5 verify of the source and backup disk.
http://pondini.org/TM/Troubleshooting.html
Perhaps the other way around.
The model number is A1302.
So, I'm kinda stumped at this point.
You do know your TC is old.. well beyond the normal useby date..
The power supply may well be on the way out.. this can cause multiple issues as they go flakey just before dying completely.
I recommend you get a USB drive and do a full TM backup to that. If that works fine, and you have nothing in the old backups you want.. (there should not be as TM is not an archival storage system). Wipe the TC disk and start over. You can also archive the existing backup to a USB drive if you want before deletion.
TC is waving the red flag to you.. be thankful you got a warning and take steps.

New Mavericks install. Can't access old time capsule :(

I've been running Mountain Lion since January 2013 and have had my Time Capsule / Time Machine set up since.
I just reformatted my computer's drive to install Mavericks and I forgot to backup my iTunes Library.
I did NOT unplug timecapsule during the whole reformat / Mavericks install process.
In Mavericks, I enabmed Time Capsule and found that I have 2.75TB free of 3TB and that the oldest backup is Jan 2013.
Has my time capsule drive been formatted? my iTunes library alone is probably 50GB.
Is there a way I can access my old Time Capsule backups so that I can restore my iTunes Libarary??
-Frank

In Mavericks, I enabmed Time Capsule and found that I have 2.75TB free of 3TB and that the oldest backup is Jan 2013.
Has my time capsule drive been formatted? my iTunes library alone is probably 50GB.
Is there a way I can access my old Time Capsule backups so that I can restore my iTunes Libarary??
-Frank
Not looking good.. if there is 2.75TB free hardly any of the TC has been used.. it is unlikely the format changed anything.
Attempt a migration of the itunes..
http://pondini.org/OSX/MigrateLion.html
We don't have details of Maverick of course but it should be very similar to Lion or ML.
Other than that then I have to say your chances are slim..
If you are sure the iTunes was backed up and you checked the disk usage before you reformatted the computer and know it was using at least as much space as the hdd in the computer then you could pull the hard disk from the TC and use a software like data rescue 3 to see if there files were deleted..
Did you allow a new TM backup to start.. that could wipe out the original backup?
Other than that.. recovery on the disk is not possible if you reformatted instead of upgrade installed.
Sorry to be the bearer of bad news.

Which non apple modem/router work with airport extreme

Hi
My old modem needs replacing. It currently feeds into my airport extreme and an airport express extends the network to my office in the garage. Ideally I want an 'n' speed modem/router and use the airport extreme to extend the network in the garage, doing away with the airport express's slower speeds.
Are there any non apple modem/routers that will work with the airport extreme to extend the network.
Many thanks

+Are there any non apple modem/routers that will work with the airport extreme to extend the network.+
Not if you are planning to "extend" using wireless only.
If you are planning to extend the network by connecting to your new modem/router using an ethernet connection, you have some configuration options to choose from in that case. Post back if you need more details about this.

I've just changed my modem, and I can't find my time capsule

I've just changed my bigpond modem, and have joined all my other hardware to the new modem (Apple TV, iphones, iMac etc), but now my time machine can't locate my time capsule which was used as a back up. it just doesn't appear in Airport Utilities. Have rebooted everything, and the internet connection is fine, but that **** amber light won't stop blinking.

I'll guess that "bigpond" unit is either a router or a combination modem and router. You can probably get AirPort Utility to "see" the Time Capsule if you connect your Mac to it with an Ethernet cable. Then you can see why the Time Capsule isn't happy. If the two devices are too far apart to make a cable feasible, then do a "factory default reset" of the Time Capsule and reconfigure it.

I have been given a second hand mac pro that does not have a wifi card in it. my router is down stairs so can not connect the mac pro direct into the router can i use my time capsule which uses wifi to my router to connect to the internet?

I ha

If you have a non-Apple "main" router, then "join" would have been the only way it could connect.
Unfortunately, the Time Capsule does not provide any routing functions in this type of setup, so the Ethernet ports are not enabled in this setting.
If you have an Apple "main" router, it may be possible to enable the Ethernet ports in another type of setting. Then you could connect the old Mac to one of the Ethernet ports on the Time Capsule for Internet access.

Just moved and have new internet WiFi provider and can't get my time capsule set up.

Just moved and have new wifi provider and can't get my time capsule to work with it.

The TC is designed for ethernet WAN connection .. it will not work with wifi provider.

Can I use Airport Express's Airtunes with a non-Apple modem/router?

I am about to set up a network in our second home, so I am trying to do it as economically as possible. I will have a Verizon modem/router. The Verizon rep says the Verizon equipment is all I need for a computer network (no Airport Extreme Base Station needed). But I would also like to play music on Internet radio stations through iTunes on my Cambridge Soundworks system in a room that is different from the one where the Verizon modem/router will be. Can I purchase an Airport Express with Airtunes to plug in near the music system without also getting an Airport Extreme Base Station to which the Airport Express would be linked? If it is possible to go with just the AE, is it foolish to avoid getting the base station if I would also like to have wireless printing on my network? (I believe I would need the Airport Extreme Base Station for printing because it has the USB port.)

The Airport Express will do what you want in addition to printing if your printer is compatible as it does have a USB port. Just configure the Express to "join" the wireless network that the Verizon router is creating.
You will be able to stream AirTunes to the AirPort Express, which in turn will furnish an audio signal to your stereo system.
If you want to be able to stream any audio source from your computer to the AirPort Express...not just iTunes audio sources...you might want to take a look at Airfoil.

Lost my Iphone and labtop with Windows 7. Got new Iphone and PC, but can only find old purchased music in Purchase History via Itunes on pc, but not get it sync to new Iphone.

Got new Iphone and labtop with Windows 7.
Now can only find the old purchased music via old phone in Purchase History.
How can I get the purchased files into Music list in Itunes, in order to sync with new Iphone ?

Go to the iTunes app on your iPhone. On the bottom tap Purchased. Once that loads, choose the Artist you just downloaded, then the album, then click the cloud icon. This will download the music to your iPhone and will not charge you for it.

All non-Apple Wireless Clients won't Connect to Time Capsule

I have a latest gen Apple 2TB TC (ME177LL/A) and have had it for about 14 months. I have never had any issue with it in the past and have perhaps only had to reset it twice in that 14 month span.
Came home from work last night to watch some Netflix on my PS4, and noticed my PS4 couldn't connect to the network. In the PS4 OS I kept getting errors that said either the network no longer existed or my password was incorrect. I simply tried to re-enter my password multiple times, but only once was the PS4 successfully able to connect. The one time it did connect the network speed indicated in the PS4 speed test was less than 200 kpbs. Within moments, the PS4 lost connection again. I was unable to reconnect.
At this point I figured I would just use the PS3 instead...same issue, however. Initially thought it was perhaps a PSN issue, but this time I never once could get the PS3 to connect. It repeatedly just said the network wasn't available or the password was incorrect. Went through the same troubleshooting steps that I did on the PS4 with no luck.
At this point I realized my Lyric thermostat had been erroring out and giving me a notification on my phone---the app on my phone wasn't able to connect to the Lyric via Wifi. Also noticed my August Connect was flashing red and was not connected. DirecTV Genie was not connected to my TC network either. Then went to my home office to discover my Slingbox was no longer connected either. Interestingly enough, though, my iPhone, MacBook Pro, Mac Mini, wife's iPhone, and MacBook all were still connected to my TC network with no issues. I performed speed tests on all of them and all were giving me well over my 60 Gbps Internet speeds. These devices never disconnected nor had any hiccups.
Essentially determined all my non-Apple devices couldn't stay connected to the TC network.
Proceeded to just reset the TC and see what would happen. None of the non-Apple devices could connect. Same "Network not found/incorrect password"
Then proceeded to perform factory reset on TC. At the same time I unplugged my Charter internet modem from power and cat5 out. Powered on modem, waited. Then powered up TC. I did this process twice through, once with auto selected 2.4/5 Ghz channels--still had issue with devices being unable to connect. The second time through, I set up the 2.4/5 Ghz bases upon the most "open" channels as shown by iStumblr (I live in fairly large luxury apartment building that has many networks -- so there are A LOT of networks).
This time I appeared to have success. One-by-one I was able to connect all my non-Apple devices to this new network with the new SSID and credentials. All devices were able to connect and the PS3/PS4 were able to connect to PSN and I was very easily able to get Netflix.
Woke up this morning and noticed all non-Apple devices were once again not connected....really not sure what's going on. Didn't have time to dive in deeper before heading to work.
Just as an FYI, I have 2 different Macs backing up to the TC via Time Machine wirelessly (the primary reason I have a TC and not another router). Also have an Asustor AS5008T connected to the TC via round robin link aggregation. All Macs are running Yosemite. All iPhones are running iOS 8.3. Offhand, I don't know the firmware the TC is running. I made no recent changes to the network or any of the hardware.
Anybody have any idea what could be the culprit? Any help would be greatly appreciated.

Whilst I said in my first post that apple had removed all the logs.. you can still get them via PC version 5 airport utility... you will need to plug in via ethernet since wireless is not working. You can also install v5 utility into a Mac but I cannot tell you how. Google it.
The other method.. and I am not at all sure if it is useful or not.
Using the airport utility in an ipad.. click on the TC, then edit.. then advanced.. Diagnostics and Usage Data.
Go into this and you will see the Airport utility has got a stack of info out of the TC..(for secret transmission to apple).
eg
I guess it is comparison between normal functionality and when it fails that will show something interesting.. meaning you will need to track the info... and it is not so easy to get it out other than as a screenshot..

New non-apple modem/router can't find old Time Capsule

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