New oj5745 won't print from dell laptop using Windows 10

New HP OJ5745 won't print from laptop using Windows 10. Set up is wireless. Norton firewall shutoff during set up. Uninstalled all HP products and reinstalled new printer program. Printer acknowledges connection to wireless network. Printer shows up as default device on laptop. When print command is sent, the printer indicates whirling circle but no results. Bought printer yesterday. Should I return it?

Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet 5745 on your Windows 10 PC, and I am happy to help! To verify the printer's hardware is functioning, are you able to make copies from the scanner glass? Copying Documents or Photos with an HP ENVY 5640, 5660, 7640 e-All-in-One, HP Officejet 5740 and 8040 e-All-in-One Printer Series. Have you completed the hardware setup before trying to print from the computer? As shown in this guide, Set Up an HP ENVY 7640, Officejet 5740, or Officejet 8040 e-All-in-One Printer. If you are able to make copies, and completed the hardware setup, then try the steps within this guide, 'Offline' Printer Status Message Displays (Windows 10), and let me know what happens! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

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Just purchased HP 8610 printer, but it won't print from my 8.1 windows computer

just purchased HP 8610 printer, installed it wirelessly to my network but it won't print from my 8.1 windows computer. I can print from my cell phone and I can print using the eprint function, but even though I can see it on the network I can't get it to print a document.

Hi,
Have you ilstalled it software and drivers on your computer yet ? Please download and run the following tool:
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-136589-1/HPPSdr.exe
Regards.
BH
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HP Officejet 6700 Premium - Won't print from my laptop.

HP Officejet 6700 Premium - Microsoft Windows 7 - I get a message on my Dell Laptop that says my printer is offline. The connection between the laptop and printer is wireless. I can run copies by placing them on my printer, but the printer is not reading instructions from my laptop. I cannot even print a test page when the instruction is given from my laptop.

Hello,
In addition to what "banhien" mentioned. Obtain the IP of the printer.
On the PC desktop > START > All Programs > HP > Officejet 6700 > Update IP , then type in the IP obtained from the printer.
Regards,
Jabzi
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I work for HP
Regards,
Jabzi
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Although I am an HP employee, I am speaking for myself and not for HP.

Unable to print from my laptop using the wireless connection..

I have configured my HP 3540 series as Wireless printer. The diagnostic tools can detect the printer wirelessly on my laptop and a test page is being printed out without issues. However, when I try to print a document from the same laptop I am unable to get it printed.
I am sure the printer IP is getting detected on the laptop and is configured properly.
What else can I check to resolve this issue.
Note: I get the same issue if I connect the printer through the USB cable provided.

Hello naveen8549,
Welcome to the HP Forums.
I see that you are having some printing issues.
I suggest that we start off by running the HP Print and Scan Doctor. Let me know if you see any error codes or messages.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP 4500 won't print from my Dell Inspirion Laptop

My new HP 4500 wireless all in one printer won't print from my Dell Laptop running Vista Home Premium. It did for awhile but
only if I left the printer on. The IP address kept changing for some reason. Now, it will not print from my Dell laptop at all. It will
print from desktop computer running XP but it is connected via a USB cable. This printer is definitely not "plug and play". Anyone
have any ideas how I can get it to work with my laptop? I bought this wireless printer for that reason only.
Best Regards,
Mike

It looks like the printer is not on your network properly. The clue is that the printer's IP address is 169.254.x.y.
You are running a ADSL connection, right? Who is your ISP?
Turn off the printer and your computers and finally turn off the Netgear router. Unplug the telephone line (this is important) from the Netgear, wait 30 seconds and turn on the Netgear. Wait another 60 seconds and turn on the printer.
What is the IP address of the printer now? If it starts with 169.254.x.y, then the printer is not properly on the network. If you got a different IP address (one that starts with 192.168.x.z or starts with 10.x.y.z), turn on one of your Macs (but leave the telephone line disconnected).
Open the printer's internal web page by browsing to its IP address. Select Networking and then Wireless (802.11). Under the IPv4 Configuration tab, select Manual IP:
For Manual IP Address, use the existing printer IP address plus an offset. For example, if the printer's IP address is currently 192.168.0.5, then use 192.168.0.30.
For Manual Subnet Mask, use 255.255.255.0
For Manual Default Gateway, leave blank. This is important.
Select Manual DNS Server:
Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty. This is important.
Press Apply.
Turn off the Netgear wireless-router and reconnect the telephone line. Now turn off the printer and all computers connected to your network. Wait 60 seconds then turn on the wireless-router and then turn on the printer. Then turn on the computers.
Finish up by installing the SW on the Macs. Since you're running Snow Leopard, simply go to the Print & Fax System Preference and press [+] to add the printer.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes.

Hp officejet 4500 wireless won't print from laptop. It is connected to laptop.It prints from desktop

We have a HP Officejet 4500 wireless printer which was first installed in 2011 without any problems. We also utilize a HP LaserJet P1006 printer (not wireless) with our network. I cannot print from my laptop to either printer, but hubby's desktop has no problem. Both printers stopped working for my laptop at the same time. Everything worked perfectly until a few weeks ago when I could no longer print directly from my Dell Inspiron laptop. When I check on the connectivity of both printers to my laptop, the information tells me the printers are connected to my laptop.
My husband has a Dell desktop (our main computer).
I have tried everything I know to fix this problem, including shutting down the desktop, my laptop, the router, and the printers (including disconnecting the printers from the desktop with the cords that connect to the printers). I have followed all instructions on how to restart the entire system...plug the router in, plug in the printers & turn them on, and lastly restart both computers.
I am not what one would call "computer savvy"; as a matter of fact, I am quite computer-challenged. If any of you can tell me in extremely-easy-to-understand language what to do, I would appreciate your help.

Hi,
Pleae download and run HP Print and Scan Doctor utility which should resolve most of printing issues.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-106151-2&cc=us&dlc=en&lc=en...=
Although I am an HP employee, I am speaking for myself and not for HP.
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Printer won't print from desktop, but will from laptop

Hi,
For some reason my printer does not print from my desktop, but it will perfectly fine on my laptop. It is USB connected. I have all the drivers, software, etc. for my Deskjet 1510 on my desktop, but it just won't print. Everytime I want to print I have to run the USB back and forth from my printer to my laptop. The desktop recognizes the printer and everything is plugged in. I have tried multiple USB slots and everything else works in those slots. I have tried the Print and Scan doctor also. Weird thing is the printer can scan to my desktop!
Any ideas?
Thank you

Hey there @pepsitruck
I understand you cannot print from your desktop however, you can print from your laptop.
Could you please run the Print and Scan Doctor again and let me know the results or post a screen image of the results?
This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
You can also try manually stopping and restarting the print spooler and try printing from Notepad afterwards.
1. Click Start
2. Type "Services" in the search field.
3. Open SERVICES
4. At the bottom, click "Extended View"
5. Search for Print Spooler
6. Right-click it and choose Properties
7. Select as Automatic in the drop down box, close the Window
8. Right click on Print Spooler and choose "Stop", wait until it stops and then right click again and "Start".
9. Close out of Services and try your print again.
When you get to your response, please include which version of Windows you're running please.
Which Windows Operating System am I running?
Thank you,
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Take laptop & printer to client, need to print from client computer using my printer

I nstalled my HP Laserjet 1102w to my laptop with my ips address to work wireless.
I take my laptop & printer to client's location and need to print from their computers using my HP Laserjet 1102w.
I network in to their ips address using my laptop to.
Could not install my HP Laserjet 1102w on their computer & print from their computer.
How do i print from my HP Laserjet 1102w using their computers at their location?
Thanks!

Hi debitacct ,
Thanks for clarifying that information.
You would have to restore the printer's defaults and reset up the printer on their network at the new location every time, to be able to print from the clients computer and you would have to connect to their network on your computer and add the printer back in again with the new IPv4 address.
Another way you could do this is through a USB connection or use the Wireless Direct.
You would have to enable the Wireless Direct on the printer through the printer's Embedded Web Server if you didn't select this feature during the installation. This will allow both computers to connect directly to the printer and print, but keep in mind you won't have internet access at the same time. So you can print when connected to the printer's network or connect back to the main network again to access the internet.
Here are the steps for enabling the Wireless Direct through the printer's Embedded Web Server if you decide to go this route. Print a configuration page to get the printer's IPv4 address. Printing a Configuration Page.
Type the IP address into your web browser's address bar. (Internet Explorer)
Then click on the Networking tab, select Wireless Direct Setup on the left side and check the Enable wireless direct printing.
I hope I explained that alright for you. The USB connection would most likely be the easiest way to go.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

When i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?

when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?

I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it.

5512 all in one wireless; unable to find printer from my laptop

Last week we had to replace our wireless modem. Yesterday was the first day we needed to print something. The printer was showing it was "offline" on my laptop and my son's laptop. It hadn't been connected to the new modem, so I did that. It shows a wireless connection and good signal strength. After that our laptops still showed it was offline. Another laptop doesn't show the printer is offline but we get an "unable to print" error message. I decided I would uninstall the printer from my laptop and then reinstall it (I'd had this issue before and this worked) but now it says there's no printer found when trying to add it back. Any ideas???

Hello LLHRN07,
Welcome to the HP Forums.
I see that you are having an issue when it comes to connecting the printer to the new wireless router.
I suggest that you try to run the Wireless setup Wizard from the printer. To do so, please go to the front panel on the printer, use the right arrow and go to the SetUp Menu. Use the right arrow again and select the Wireless Menu. From here, go to the Wireless SetUp Wizard and follow the prompts to connect to the new router.
If you have any issues, or any other questions, please feel free to write me back.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My printer won't print from my computer but will from my i-pad or cell phone. Ugh.....

I have a Gateway Laptop. My new HP printer will print from my cell phone and I-Pad all day long.But the stinking thing will hardly ever print from my laptop! So frustrating.And when I do find some pages to get help I can't print the darn thingsoff to check as I go...... Help

I have a Gateway Laptop. My new HP printer will print from my cell phone and I-Pad all day long.But the stinking thing will hardly ever print from my laptop! So frustrating.And when I do find some pages to get help I can't print the darn thingsoff to check as I go...... Help

HT4356 I GOT AN EPSON WP-4533 WHICH HAS AIR PRINT AND PRINTS FROM MY MAC AND MAC BOOK W/O PROBLEMS, BUT WON'T PRINT FROM MY IPHONE. IT IS NOT ON THE ABOVE LIST OF PRINTERS, BUT BOTH EPSON AND APPLE SAID IT WILL WORK.

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Does the Printer ALSO have a Wireless Connection ?
Also are you running a Software based Firewall on either the desktop with the printer or the laptop ?
I have seen instances where the Actiontec TCP/IP Range is different that the previous router and the software firewall detects this as a new network and blocks access unless you give it permission.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

I am trying to get my D1560 to print from my laptop.

I was trying to get my D1560 to print from my laptop. On advice from the HP website, I uninstalled the printer, and downloaded the latest driver software. But when I extract the file (either the downloaded file or from the CD), nothing happens. The file extraction reaches 100%, then nothing. No error messages, no directions on what to do next, not even a kiss goodbye.
How can I get the printer installed, and then print from a networked computer that is not directly attached to the print device?
I've taken two steps back. At least before, Windows (7, 64-bit, by the way) would recognize the printer, even though I couldn't print to the D1560.
The print device is attached to my HP Slimline desktop. Does the Slimline have to be awake in order to print from my laptop?
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New oj5745 won't print from dell laptop using Windows 10

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