New Outlook profile causes iPod contacts to disappear during first sync

I'm hoping someone can help me here please? I have approx 150 contacts missing from my iPod.
The problems began with a corrupt windows profile in Windows Vista. Got the system back up and running with a new profile and copied the iTunes data directory to the same location on the new profile.
I also had to create a new Microsoft Outlook profile, of course there are no contacts in the new Outlook profile but at least they still exist on my iPod.
After some consultation with the local Apple store they said that the contacts should syncronise back to Outlook.
Wrong ... the opposite happened.
After plugging the iPod into the PC, iTunes started and the iPod started to backup and then sync. It uploaded a movie that was downloaded directly to the iPod and all seemed fine. Checked Contacts on my iPod and all have deleted. It appears the Ipod saw no entries in Outlook and it decided it had to appear the same ... I had no warning of deletion or changes before hand!!!!
Right, I have the backup before the problem sync. Now, posts about backups seem to say that it restores to as before the problem. When I run the restore utility it wants to wipe my iPod, download the latest OS and then I can pick the retore ...... I am now very wary as I've already had one screw up and really need to know if it will work as expected before continuing. Can anyone advise please?
Also, if the restore works and I have my contacts on the iPod how do I get them to Outlook rather than they delete.
Sorry for the long post.
Cheers

40 min international Call to america:
the iPod is unable to work with smart playlists.
Only solution: 'converting' it into a static playlist by removing the "update automatically" tick at the smart playlist's options.
too bad =(

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New Outlook profile causes iPod contacts to disappear during first sync

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