New P755 3dv20, will not recognize/play Blu-Rays

It recognizes and plays regular DVDs just fine, but Blu-Ray's cannot be read either in Toshiba's video player or in Windows Media Player. Kind of defeats the purpose of having purchased a 3D laptop if I can't even play my 3D movies.
The drive is a Mat**bleep**a BD-CMB UJ141EL, I can't find any manufacturer website for this company, nor can I find any driver updates for this device on Toshiba's downloads page or elsewhere. Has anyone else come across this problem?

Satellite P755-3DV20 Specifications
Satellite P755-3DV20 Downloads
Before doing anything else, let's try this Microsoft Fix It:
Fix problems with CD or DVD drives that can’t read or write media
Let us know what happens. Good luck.
Mike

Similar Messages

  • APE11 will not recognize any blu-ray media

    I have APE11 and attempting to burn a project to blu-ray. My problem is that APE11 recognizes the blu-ray burner but will not recognize any blu-ray discs. I have tried various BD-R and BD-R DL discs to no avail. I receive a "Media not present" message. If I select the same burner but choose to create a DVD, I receive a "Incompatible disc" message. This leads me that it sees the discs but I'm not sure what's up with the blu-ray option. The blu-ray discs are Verbatim and Windows recognizes the discs as well. Any and all suggestions are welcome.

    robertjeffrey
    What Blu-ray burner do you have? Is it recognized in the Device Manager under DVD/CD-ROM drives? Driver and Firmware up to date?
    What burn software came with the Blu-ray burner? If it is part of the CyberLink family, can you use the PowerProducer of the series to burn to Blu-ray disc format on a Blu-ray disc using these Blu-ray discs that Premiere Elements burn dialog is labelling "Media Not Present"? I would like to see the results of that test if possible.
    Just to get it out of the way (maybe helpful), let us flush the preferences...
    Assuming your Premiere Elements 11 is on Windows 7 or 8 64 bit....
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements
    11
    and in the 11 Folder is the Adobe Premiere Elements Prefs Folder that you delete. If that does not work, then delete the whole 11 Folder in which it exists.Make sure that you are working with Folder Options/Show Hidden Files, Folders, and Drives active so that you can see the path described.
    If that does not work, a complete Deactivation from Help Menu/Deactivate followed by the usual Control Panel uninstalled followed by reinstall may be in order. I am hoping the results from a CyberLink PowerProducer burn to may give us some valuable information so that we do not have to resort to uninstall/reinstall.
    Are you using BD-R 25 GB 2X? What is this BD-R DL? Is that the 50 GB for Blu-ray? Do you have any BD-RE 25 GB 6X? How much are you planning on putting on this Blu-ray disc in terms of Space Required and duration?
    Let us start here and then we can decide what next.
    Thanks.
    ATR

  • DVDPlayer not recognizing DVD. I have an IMAC (10.7.4) using DVDPlayer (vers. 5500.26.11) and will not recognize/play a dvd movie...it thinks it is a blank dvd.  The dvd movie plays fine on my Mac Book Pro (10.6.8) on the Pro's DVDPlayer (vers.5.4).

    IMAC DVD Player does not recognizing dvd movie . I have an IMAC (10.7.4) using DVDPlayer (vers. 5500.26.11) and it will not recognize/play a dvd movie...it thinks it is a blank dvd. The IMAC will play rented dvd movies.   The dvd movie plays fine on my Mac Book Pro (10.6.8) on the Pro's DVDPlayer (vers.5.4) abd in my external Sony DVD Player  The dvd move was made/burned on a PC.   Why will a dvd movie play on my Macbook Pro and not my IMAC?

    Hello:
    This is not an area I have much experience in......I rarely insert DVDs and I have never had a similar problem.
    When the DVD is in the drive (and DVD players is open) click on File>get disk info.
    Barry

  • My new Mac Pro will not recognize my old Canon video camera

    My new Mac Pro will not recognize my old Canon video camera

    We've used the 400 to 800 firewire cables with limited success in the past...dropped frames was the main problem. Only used them until the Sonnet FireWire PCIe Card came in to allow a 400 firewire.

  • My new Macbook Pro will not recognize my iphone in itunes...

    I just bought a new Macbook Pro and was able to get all my files and such from my old computer, which was a Macbook about 4 years old. But the problem now is that when I plug in my iphone to the new computer it will not recognize the phone in my itunes. I authorized the computer for my itunes account and everything is updated I'm pretty sure... so how can I get my new computer to "accept" my iphone?

    You can post in the iPhone forums:
    http://discussions.apple.com/category.jspa?categoryID=201
    They handle that issue on a daily basis.

  • How do move my music from iPod to a new computer that will not recognize my last iTunes account

    My school district installed new computers. The IT told us that our iTunes would not be effected.  When I went into iTunes on my new computer, there was nothing there. Obviously I can't plug in my iPod or everything would be erased.  They said that there is nothing they can do about this.
    How do I move my music from this iPod to this new computer that will not recognize my last iTunes account?  It appears that it was wiped out. I have close to 400 songs that I use for daily classes. The os is now Windows 7. The old one was Vista.
    Thanks for your help.

    I have an old nano purchased in 2006. It indicated new models on the page.
    Any other suggestions?

  • My new mac desktop will not recognize samsung yp-t9j

    my new mac desktop will not recognize samsung yp-t9j
    what do i do?

    Reset the SMC and the PRAM on the iMac and retest.

  • My new windows 7 will not recognize my ipod, what can I do.

    My new windows 7 will not recognize my ipod shuffle what can I do?

    Look at this article:
    http://support.apple.com/kb/TS1538

  • Have a new computer. iTunes will not recognize my iPod Nano only my iPod Touch.  The Nano was used on the old computer.

    My new computer will not recognize my iPod Nano.  The Nano was used on the old computer.  I also have an iPod Touch and this is recognized.

    Hello victoriafromurbana,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your iPod nano is not recognized on your computer, please follow the appropriate troubleshooting steps in the article below for your type of computer.
    iPod not appearing in iTunes - Apple Support
    Take care,
    Alex H.

  • Bought new desktop itunes will not recognize my ipod

    bought new desktop itunes will not reconize my ipod so can not sync worried in case i loose all my music

    Let's first focus on getting your new Windows PC to recognize the device. Have you tried all the suggestions i this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • MY NEW IPOD 60G WILL NOT RECOGNIZE MY EXISTING MUSIC FILES

    I'M TRYING TO SET UP MY NEW IPOD AND IT WILL NOT RECOGNIZE MY EXISTING WMP LIBRARY OR A PORTABLE SONY VAIO LIBRARY. HOW CAN I CHANGE PROPERTIES OR EXT SO IT WILL. THANKS GB

    You will have to get the tracks into iTunes before you can load them on your iPod. iTunes will import the following formats: AAC, MP3, AIFF, WAV, and unprotected WMA. If your tracks are in one of these formats, iTunes should be able to bring them in (try the Add To Library command first).
    If the tracks are in protected WMA (either purchased from another download music store or imported from CD with the Windows Media Player default to copy-protect turned on) or are in Sony's proprietary format, then you will not be able to import them directly into iTunes. In those cases, the only way to get the tracks into iTunes will be to, if your download service allows, burn the tracks to an audio CD and then reimport that into iTunes.
    Hope this helps.
    Forum Tip: It is generally considered inappropriate behavior to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting. Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .

  • IPhone 4S will not recognize Q2 BlueAnt

    I got the iPhone 4S back in October and it would not recognize the Q2 BlueAnt Bluetooth. I read somewhere online (can't find it now) how to get it synced up by pressing and holding some buttons in some fashion, but now it escapes me.  My phone was stolen and replaced but now I can't get this new phone to recognize the Q2.  I know there is some sort of sequence I should be doing (think of Nintendo's "Contra" code) but I can't find it anywhere. Any help?

    I just upgraded from iPhone 3GS to 4S.  Initially the 4S could not find the bluetooth and the bluetooth could not find the phone.
    To get the 4S to recognize my Blueant Q2, I had to clear the pair list on the BlueAnt.
    http://www.myblueant.com/downloads/manuals/Q2_UserGuide_EN.pdf
    This didn't work on my first try; I had to carefully observe the instructions to quickly press all three buttons at once (vol +, vol -, and master control), without holding them down.  BlueAnt needs to announce that it has been reset.  After that, it immediately appeared on my phone's Bluetooth list.
    HTH

  • New Mac Mini will not recognize bluetooth keyboard

    I just bought a new mac mini, and the apple keyboard.  I can see the welcome "Use english" screen, and I press ENTER on the keyboard but nothing happens!  I know the keyboard is not the problem becuase I tested it on my iPad and it worked.  I've un-paired it with my iPad and tried again and nothing happens.  The trackpad pointer is visible but it does not recognize a CLICK.....WHAT CAN I DO ????   (I don't have a wired keyboard or mouse to hook-up to it )

    yeah, it works on my ipad with no problem.  I've re-booted too.  I'm thinking the only way is with a hard wired keyboard to get it booted.

  • Will My Computer Play Blu-Ray and/or HD DVD's?

    According to QT web sites, the new H.264 codex allows us to play HD
    DVD's. Heck, I can't even get QT 7.1.5 to play ANY DVD's! However, it does do a fantastic job of playing Anamusic.mov which is at the low end of HD - 1280 x
    720 which I downloaded from QT's HD web site.
    So, would I be wasting money by buying a Blu-Ray disc? I still haven't decided on what stand-alone HD Player to buy just yet.
    2.16 GHz Intel Core 2 Duo   Mac OS X (10.4.9)   1 GB 667 MHz DDR2 SDRAM

    QuickTime Player doesn't open DVD (MPEG-2 format).
    It will also not open any HD disks.
    Stick with the HD downloads if you want to view on your computer.

  • Premiere Elements 12 does not recognize blank Blu-ray disc.

    I just upgraded from Premiere Elements 8 to PRE12.  Now when I insert a blank Blu-ray disc in the BR burner, I get a message "Media Not Present".  It does recognize the burner, but not the blank disc.  Yet when I open PRE 8, PRE 8 does recognize this very same disc in the same burner!  Also, PRE 12 can burn a blank DVD in this same burner.  The Blu-ray disc also appears as a completely blank in Windows File Explorer.  And this is a problem even after updating to release 12.1.  The Adobe chat representative tells me this is a know issue with PRE12.    I find that difficult to accept, since why would Adobe change in PRE 12 something that was not broken? What's the truth, and when and how can it be fixed?

    First, I tried uninstalling, register cleaning and reinstalling Premiere Elements.  This was a mess.  I kept getting error messages when trying to reinstall.  So I had to do a system restore to just before I uninstalled PRE.  After that restore, PRE would not open.  So I did another uninstall from Control Panel and reinstall, without touching the registry.  Then, I was back in operation, several frustrating hours later. But still the BR drive would not recognize Blu-ray discs.
    So then I loaded a BR-RE disc, instead of a BR-R, and still no recognition.
    Then I installed the external Blu-ray burner, and finally PRE12 recognized the blank Blu-ray disc.  I had a sign that this would work when I attached an external DVD drive to burn a AVCHD file, and PRE12 recognized the blank media, whereas it did not recognize any blank DVDs in the internal BR drive for burning AVCHD files.  As a alternative to borrowing an external BR drive to see if this fixes the Media not Present message, I suggest using a much more readily available external DVD drive and try to burn a AVCHD file first.  If that works, then one can be much more confident that purchasing an external Blu-ray drive will provide the solution.
    Yet I deeply resent having to purchase a $125 piece of hardware, which is otherwise useless to me, to fix a bug in a program.  The box promises the ability to export a Blu-ray disc.  Since their lawyers use the weasel word "compatible" Blu-ray burner required, I fully expect them to take the position that now only an external burner is "compatible", and do nothing to fix the compatibility with internal burners.  Potential buyers be forewarned!
    As an alternative to paying more money to make their software work as indicted on the box, one might want to settle for only being able to write AVCHD files to a DVD.  Most every computer (except Ultrabooks) has an internal DVD burner, which supposedly all that would be needed to burn this kind of HD file.  But first, we all need to know, will PRE12 return a Media not Present message when burning a AVCHD file to an internal DVD burner?  What are the field reports of any problems incurred doing this procedure?  Please advise.
    And one more question.  When I burn an AVCHD file to a DVD, the DVD is not finalizied by PRE12.  After burning the AVCHD file, the DVD shows free space available, but after burning a DVD Video, there is no free space available.  Moreover, ImgBurn does finalize DVDs after burning AVCHD files to them.  So Is this failure by PRE12 to finalize another bug?  Can ImgBurn now finalize an unfinalizied AVCHD disc left by PRE12 -- without having to run another session of PRE to burn to a folder now, of course?  If so, how?

Maybe you are looking for