New package charge not on my bill?

Hello,
I got my recent bill on 27th January and the new £12.50 pack charge has not been applied to it..im still being charged £14.99 a month.
My bill says that my vision pack is charged in advance:
This is the cost of your TV at £14.99 a month, charged in advance from 27
Jan 2011 to 26 Feb 2011
The new £12.50 charge kicked in on the 29th and if im being charged in advance then surely I should have got that saving on my bill. I know I got my bill 2 days before the price change but again its being charged in advance so im paying for Februarys subscription which should be at the lower price.
How come I didnt get the lower rate?

You are jumping the gun a bit, as your bill was dated the 27th Jan and the new rates became active on the 29th Jan. When you get your next bill you will be refunded for the period from the 29th Jan to the 26th Feb and recharged at the reduced rate. You will then charged from the 27th Feb onwards at the new rate.
Hope this helps :-)

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