New Pages V5 is running very slow
I was using the previous version happily for 6 months, using the shapes and shadows, dimensions etc to create great looking and very fast design plans. The features were surprisingly good and the process very quick and easy.
As soon as I downloaded V5 all this stopped . Whilst it seems the feature are still available, the speed has become so slow, I can't use ANY of the original files, and creating new ones is far too slow.
I was & still am using a MacBook Pro (1 year old )
Can anyone help/suggest anything to speed things up ???
Thanks
No, Geoff, the features aren't the same. The list of missing features is in the high 40's in length. Apple have announced that they will restore 4 of them and make changes to two others, in 6 months.
There are other reasons for slowness that have to do with the Mavericks upgrade and iCloud syncing that could be contributing to your problems.
Jerry
Similar Messages
-
My new Macbook pro is running very slow especially with photoshop. How can I speed it up?
Hi there,
I just bought my Macbook Pro two weeks ago specifiacally to use Photoshop CS and Lightroom together. It worked fine for the first few days but
has slowed down considerably since then. I live in Taiwan which makes it difficult to go to a store to have it finxed due to the language barrier
so online help would be fantastic! If the problem continues would it be possible to exchange it for an Air (if that's a wise choice?)
I look forward to a quick reply!
Thank you
CandiceHi Clinton,
Thanks for that super quick reply!!
I wasn't expecting this to happen with my new computer! However photoshop and lightroom are running ridulously slowly, even while scrolling through pictures the beachball appears!
Ill give you some information that may help you understand this problem better.
%CPU
Flash Player Safari internet plugin 5.3
% User 2.75
% System 3.37
% Idle 93.38
Page out - 6.36 GB
Swap Used - 6.75 GB
Would you like the system log and kernel log too?
Thank you for your help!!
CC -
New macbook pro 2011 running very slow
hello, i have a late 2011 mbp 15 with 2.4 giga hetz 2 gen intel core i7 processors (quad core). and a ram of 4gb, 1333 mega hertz DDR3. personally, this is one of my favourite dream gadget because it's extremely hard for me to afford but extremly powerful. but i somewhat managed to buy it.
the problem is, this is a new one... which is 4 months old. but now it's lagging. not opening apps, files, and many other things fast as before.(it was snappy before). i'm not newbie to tech, so i tried my usual remedies...
(clearing up space, resetting PRAM and NVRAM, rebooting. but i did'nt want to reinstal mac os 10.7 because i don't have my time machine backup to retrieve my sensitive info and i don't want to do it like my old pc.) and for another problem... a person asked me that he wants my laptop to view his webpages, and i did a mistake. i gave it to him for a few minutes. and he tried to download flash player from a third party website i was shoked and strictly said him not to download that because i know that flash player was not really good for mac. (especially flashback, sabpab, etc.) but he ignored me and continued to download that. i was ver angry then i took it from him. but it was too late - it was already finished saving its DMG. file in downloads folder. so i first secure deleted that file. then the problem started.
i also think that this may be not problem caused by flash, so i researched in the web for this reason (because i'm new to mac osx) then i cross referenced my problems with others having this. as a result, mine was somewhat unique - in my 750gb hdd, only 27 gb was used, while others have crammed it up.
the things i did'nt tried is i have'nt updated one mac osx update yet.
and i think my RAM is not enough. but i still wanted to know the symptoms of that flashback and other trojans spread via flash player.
so the q. is:
1) please say me the symptoms of flashback and other trojans spread via flash player.
2) how to make my mac as fast as normal?
3) i didnt know about the 2012 mbp when i bought this. so, will the next mbp will take away my model's value?abilash432 wrote:
thank you. can you say about other trojans that spread with flash?
There are is no known current malware that uses a flash installer which can affect your OS X. There is at least one older one that are no longer seen in the wild which the quarantine and XProtect processes of your OS should prevent you from installing. The only one I recall was BASH/QHost.WB which displayed phoney Google searches.
If you had uploaded that file to one of the malware sample sites instead of deleting it, then you might know if it was infected or not, but it's too late for that.
A good place to read the details of all known Mac malware is Thomas Reed's Macintosh Malware Catalog which includes details on the Java Trojans (Tibet, Sabpab/Sabpub and MalJava). -
HT1338 my mac pro started running very slow not all the time it is only 2 months old
My new macpro has been running very slow off and on (mostly on) it is only 2 months old I took it into the genius bar and they could not find anything wrong. I took it home and it ran fine for a short while then started up again. I have watched activity monitor and can see no direct corellation. Anyone have any ideas?
Did you install anything new lately?
Run any programs that purport to "clean", "speed up", or "optimize" your Mac -
Problem description:
My computer is running very slow ever since I switched to Yosemite. I get the multicolored wheel just opening my browser at times and waiting for a page to open, or an application. Any ideas other than rebooting my computer to get the problem to alleviate for a few days?
EtreCheck version: 2.1.8 (121)
Report generated February 16, 2015 at 2:35:55 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 11 days 19:34:2
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 60.76 GB (15.30 GB free)
Macintosh HD (disk1) / : 438.11 GB (351.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 438.49 GB Online
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
hp officejet 4200 series
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
19 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
20 processes killed due to memory pressure
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.GoodShop.updater.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 5.2 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
VSeeHelper: Version: VSeeHelper 1.0.0.0 - SDK 10.8 [Click for support]
Safari Extensions: ℹ️
avast! Online Security
Goodshop app
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flip4Mac WMV [Click for support]
MacFUSE [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 438.11 GB Disk used: 86.50 GB
Destinations:
Backup [Local]
Total size: 159.70 GB
Total number of backups: 3
Oldest backup: 2014-11-24 05:20:18 +0000
Last backup: 2015-02-01 03:04:02 +0000
Size of backup disk: Too small
Backup size 159.70 GB < (Disk used 86.50 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
5% DashboardClient
3% mds
2% launchd
0% ocspd
Top Processes by Memory: ℹ️
64 MB WindowServer
52 MB thunderbird
34 MB mds
34 MB Mail
30 MB mds_stores
Virtual Memory Information: ℹ️
654 MB Free RAM
834 MB Active RAM
777 MB Inactive RAM
903 MB Wired RAM
102.49 GB Page-ins
1.46 GB Page-outs
Diagnostics Information: ℹ️
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.Hi Linc! Sorry for the delay. Here is the information:
Start time: 16:48:08 02/28/15
Revision: 1241
Model Identifier: iMac10,1
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 10 days 21:04
UID: 502
SerialATA
ST*******ASQ
USB
officejet 4200 series (Hewlett Packard)
Bluetooth
Apple Wireless Mouse
FileVault 2: On FileVault master keychain appears to be installed
FileVault 1: On
I/O wait time (ms/s)
launchd (UID 0): 53
Font issues: 40
Firewall: On
System caches/logs
1987 MB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
2015-01-31 SecurityAgent crash
2015-02-01 2BUA8C4S2C.com.agilebits.onepassword4-helper crash
2015-02-01 IMDPersistenceAgent crash
2015-02-01 secd crash
2015-02-20 Inkjet7 crash
2015-02-28 IMDPersistenceAgent crash
2015-02-28 secd crash x2
Kernel log
Feb 23 07:06:08 Failed to get hibernate image filename
Feb 23 17:07:05 Failed to get hibernate image filename
Feb 24 07:06:05 Failed to get hibernate image filename
Feb 24 17:47:13 Failed to get hibernate image filename
Feb 24 18:31:50 IOAudioStream[0xffffff802df40400]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
Feb 24 19:14:41 Failed to get hibernate image filename
Feb 24 20:56:40 Failed to get hibernate image filename
Feb 24 22:14:14 Failed to get hibernate image filename
Feb 24 22:38:31 Failed to get hibernate image filename
Feb 25 06:58:23 Failed to get hibernate image filename
Feb 25 17:40:53 Failed to get hibernate image filename
Feb 25 21:04:27 Failed to get hibernate image filename
Feb 25 21:31:52 Failed to get hibernate image filename
Feb 26 07:03:06 Failed to get hibernate image filename
Feb 26 17:06:59 Failed to get hibernate image filename
Feb 27 06:58:56 Failed to get hibernate image filename
Feb 27 17:02:56 Failed to get hibernate image filename
Feb 27 19:17:20 Failed to get hibernate image filename
Feb 27 23:04:12 Failed to get hibernate image filename
Feb 28 10:09:19 Failed to get hibernate image filename
Feb 28 13:07:21 Failed to get hibernate image filename
Feb 28 14:08:38 Failed to get hibernate image filename
Feb 28 15:11:16 Failed to get hibernate image filename
Feb 28 16:18:21 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
Feb 28 16:29:32 Failed to get hibernate image filename
System log
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
Feb 28 16:30:55 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
Feb 28 16:31:09 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8424]
Feb 28 16:31:44 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8433]
Feb 28 16:32:36 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
Feb 28 16:34:16 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Feb 28 16:38:37 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "1Password mini" for over 1.00 seconds. Server has re-enabled them.
Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Feb 28 16:46:20 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8979]
Feb 28 16:49:02 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
Daemons
com.apple.AccountPolicyHelper
com.apple.AssetCacheLocatorService
com.apple.CodeSigningHelper
com.apple.MobileFileIntegrity
com.apple.awdd
com.apple.backupd-auto
com.apple.cache_delete
com.apple.coresymbolicationd
com.apple.ctkd
com.apple.diagnosticd
com.apple.emond.aslmanager
com.apple.iconservices.iconservicesagent
com.apple.iconservices.iconservicesd
com.apple.ifdreader
com.apple.installd
com.apple.installer.osmessagetracing
com.apple.nehelper
com.apple.networkd_privileged
com.apple.nsurlsessiond_privileged
com.apple.nsurlstoraged
com.apple.periodic-daily
com.apple.periodic-monthly
com.apple.periodic-weekly
com.apple.sandboxd
com.apple.secinitd
com.apple.security.syspolicy
- status: -15
com.apple.softwareupdate_download_service
com.apple.softwareupdated
com.apple.spindump
com.apple.sysmond
com.apple.systemstatsd
com.apple.tccd.system
com.apple.watchdogd
com.apple.wdhelper
org.cups.cupsd
Agents
2BUA8C4S2C.com.agilebits.onepassword4-helper
com.adobe.ARM.UUID
com.apple.AirPortBaseStationAgent
com.apple.imdpersistence.IMDPersistenceAgent
- status: -10
com.apple.secd
- status: -10
User crontab
59 16 * * 7 /Applications/MacScan\ 2/MacScan.app/Contents/MacOS/MacScan -autoscan YES
Firefox extensions
Mozilla Firefox hotfix
Widgets
iCal
iCloud errors
cloudd 7
comapple.InputMethodKit.UserDictionary 2
CallHistorySyncHelper 1
Continuity errors
sharingd 1
Restricted files: 174
Lockfiles: 30
High file counts
Desktop: 54
Accessibility
Scroll Zoom: On
Contents of /System/Library/Security/authorization.plist
- mod date: Oct 9 02:17:00 2014
- checksum: 2720110640
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>comment</key>
<string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
allow rule: this is always allowed
<key>com.apple.TestApp.benign</key>
<string>allow</string>
deny rule: this is always denied
<key>com.apple.TestApp.dangerous</key>
<string>deny</string>
user rule: successful authentication as a user in the specified group(5) allows the associated right.
The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
See remaining rules for examples.
</string>
<key>rights</key>
<dict>
<key></key>
<dict>
<key>class</key>
<string>rule</string>
<key>comment</key>
...and 1850 more line(s)
Contents of /private/etc/authorization.deprecated
- mod date: Oct 25 13:37:39 2014
- checksum: 842352627
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>comment</key>
<string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
allow rule: this is always allowed
<key>com.apple.TestApp.benign</key>
<string>allow</string>
deny rule: this is always denied
<key>com.apple.TestApp.dangerous</key>
<string>deny</string>
user rule: successful authentication as a user in the specified group(5) allows the associated right.
The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
See remaining rules for examples.
</string>
<key>rights</key>
<dict>
<key></key>
<dict>
<key>class</key>
<string>rule</string>
<key>comment</key>
...and 1013 more line(s)
Contents of /private/etc/pam.d/prl_disp_service
- mod date: Mar 5 03:24:01 2010
- checksum: 1160556194
auth required pam_nologin.so
auth optional pam_afpmount.so
auth sufficient pam_securityserver.so nullok
auth sufficient pam_unix.so nullok
auth required pam_deny.so
account required pam_permit.so
password required pam_deny.so
session required pam_permit.so
session optional pam_afpmount.so
Contents of /private/etc/pam.d/prl_disp_service.snow_leopard
- mod date: Mar 5 03:24:01 2010
- checksum: 2633576920
auth optional pam_krb5.so
auth optional pam_mount.so
auth sufficient pam_serialnumber.so serverinstall legacy
auth required pam_opendirectory.so
account required pam_nologin.so
account required pam_opendirectory.so
password required pam_deny.so
session required pam_launchd.so
session required pam_uwtmp.so
session optional pam_mount.so
auth optional pam_krb5.so
auth optional pam_mount.so
auth sufficient pam_serialnumber.so serverinstall legacy
auth required pam_opendirectory.so
account required pam_nologin.so
account required pam_opendirectory.so
password required pam_deny.so
session required pam_launchd.so
session required pam_uwtmp.so
session optional pam_mount.so
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: Aug 1 17:37:19 2012
- checksum: 408149527
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Applications
/Applications/Acrobat 6.0 Professional/Acrobat 6.0.2 Professional.app
- N/A
/Applications/Acrobat 6.0 Professional/Acrobat Distiller 6.0.2.app
- com.adobe.distiller
/Applications/Adobe/Acrobat.com.app
- com.adobe.mauby.UUID.1
/Applications/Adobe/Adobe Help.app
- chc.UUID.1
/Applications/Bible Explorer 4.app
- com.BE8.wordsearchbible.corp
/Applications/DivX Converter.app
- N/A
/Applications/DivX Player.app
- com.divx.DivX_Player
/Applications/DivX/DivX Community.app
- com.spritec.DVD
/Applications/DivX/DivX Products.app
- com.spritec.DVD
/Applications/DivX/DivX Support.app
- com.spritec.DVD
/Applications/DivX/Uninstall DivX for Mac.app
- com.divxinc.uninstalldivxformac
/Applications/FOX News Live.app
- FoxPlayerAIR.UUID.1
/Applications/Flip4Mac/WMV Player.app
- net.telestream.wmv.player
/Applications/Garmin Express.app
- com.garmin.renu.client
/Applications/Garmin WebUpdater.app
- com.garmin.WebUpdater
/Applications/Hewlett-Packard/HP Image Edit.app
- com.hp.hpimageedit
/Applications/Hewlett-Packard/HP Image Print.app
- com.hp.photo.imageprint
/Applications/Hewlett-Packard/HP Image Zone.app
- com.hp.imagezone
/Applications/Hewlett-Packard/HP Instant Share.app
- com.hp.photo.instantshare
/Applications/Hewlett-Packard/HP Panorama Stitching.app
- com.hp.PanoramaStitching
/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP E-mail Portal/HP E-mail Portal
- N/A
/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app
- com.hp.director.docker
/Applications/Hewlett-Packard/HP Software Update.app
- com.hp.softwareupdate
/Applications/Hewlett-Packard/HP Uninstaller
- N/A
/Applications/Karaoke Maker/Audacity.app
- net.sourceforge.audacity
/Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute
- com.macromedia.Contribute
/Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute/Contents/MacOS/Contribute
- N/A
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8
- com.macromedia.Dreamweaver
/Applications/Macromedia Studio 8/Macromedia Extension Manager/Extension Manager.app
- com.macromedia.ExtensionManager
/Applications/Macromedia Studio 8/Macromedia Fireworks 8/Fireworks 8.app
- com.macromedia.fireworks
/Applications/Macromedia Studio 8/Macromedia Flash 8 VideoEncoder/Flash 8 Video Encoder.app
- com.macromedia.FLVEncoder
/Applications/Macromedia Studio 8/Macromedia Flash 8/Flash 8.app
- com.macromedia.flash.8
/Applications/Microsoft AutoUpdate.app
- com.microsoft.autoupdate
/Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer
- com.MindVision.VISEX
/Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer/Contents/MacOSClassic/Handheld Sync Installer
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Microsoft Language Register/Microsoft Language Register
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Remote Desktop Connection/Remote Desktop Connection
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Remove Office/Remove Office
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer/Contents/MacOS/Windows Media Installer
- N/A
/Applications/Microsoft Office 2004/MSN Messenger.app
- Microsoft/com.microsoft.Messenger
/Applications/Microsoft Office 2004/Microsoft Entourage
- N/A
/Applications/Microsoft Office 2004/Microsoft Excel
- N/A
/Applications/Microsoft Office 2004/Microsoft PowerPoint
- N/A
/Applications/Microsoft Office 2004/Microsoft Word
- N/A
/Applications/Microsoft Office 2004/Office/Alerts Daemon.app
- Microsoft/com.microsoft.AlertsDaemon
/Applications/Microsoft Office 2004/Office/Database Utility
- N/A
/Applications/Microsoft Office 2004/Office/Equation Editor
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Cert Manager.app
- com.microsoft.certmgr
/Applications/Microsoft Office 2004/Office/Microsoft Clip Gallery
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Database Daemon
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Error Reporting.app
- com.microsoft.error_reporting
/Applications/Microsoft Office 2004/Office/Microsoft Graph
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Office Notifications
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Query
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app
- com.microsoft.entourage.syncservices
/Applications/Microsoft Office 2004/Office/Organization Chart
- N/A
/Applications/Microsoft Office 2004/Office/Project Gallery Launcher
- N/A
/Applications/Open XML Converter.app
- com.microsoft.OfficeConverter
/Applications/OpenOffice.app
- org.openoffice.script
/Applications/Quicken 2007/Quicken 2007
- com.intuit.quicken
/Applications/Quicken 2007/Quicken 2007/Contents/MacOS/Quicken 2007
- N/A
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer
- com.intuit.ero
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer/Contents/MacOSClassic/Emergency Records Organizer
- N/A
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Home Inventory.app
- com.intuit.HomeInventory
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Backup Utility.app
- com.intuit.quicken.dotmac
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Scheduler
- N/A
/Applications/RealPlayer Converter.app
- com.real.converter
/Applications/RealPlayer.app
- com.RealNetworks.RealPlayer
/Applications/TorBrowser.app
- N/A
/Applications/Utilities/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Applications/Utilities/Adobe Utilities.localized/Adobe Updater6/Adobe Updater.app
- "com.Adobe.ESD.AdobeUpdaterApplication"
/Library/Application Support/Adobe/AdobePDF.app
- com.Adobe.print.AdobePDF.bef
/Library/Application Support/DivX/DivXUpdater.app
- com.divx.DivXUpdater
/Library/Application Support/Hewlett-Packard/Software Update/HP Rules Processor.app
- com.hp.rulesprocessor
/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app
- com.hp.HPScheduler
/Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater
- N/A
/Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater/Contents/MacOS/HP Software Updater
- N/A
/Library/Application Support/Microsoft/HV1.0/Microsoft Help Viewer.app
- com.microsoft.helpviewer
/Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app
- com.microsoft.openxml.chartconverter.app
/Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app
- com.microsoft.openxml.excel.app
/Library/Application Support/Microsoft/Office Converter Support/Open XML for Word.app
- com.microsoft.openxml.word.app
/Library/Application Support/Microsoft/Office Converter Support/pptfc.app
- com.microsoft.openxml.powerpoint.app
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
- com.apple.ScriptEditor.id.cocoa-applet-template
/Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app
- com.apple.ScriptEditor.id.droplet-with-settable-properties-template
/Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app
- com.apple.ScriptEditor.id.file-processing-droplet-template
/Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
- com.apple.ScriptEditor.id.image-file-processing-droplet-template
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/flashplayer
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_burn_cd.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_export_images.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_import_images.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_panorama_stitch.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_folders.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_edit.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_print.app
- N/A
/Library/Documentation/User Guides and Information.localized/Apple Hardware Test Read Me.app
- com.apple.AppleHardwareTestReadMe
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.Template
/Library/Image Capture/Scripts/Import and View with iPhoto.app
- com.hp.iPhoto.icautotask
/Library/Parallels/Parallels Mounter.app
- com.parallels.server.mounter
/Library/Printers/hp/Fax/fax.backend
- com.hp.fax
/Library/Printers/hp/Fax/rastertofax.filter
- com.hp.rastertofax
/Library/Printers/hp/cups/filters/commandtohp.filter
- com.hp.print.cups.filter.commandtohp
/Library/Printers/hp/cups/filters/pdftopdf.filter
- com.hp.print.cups.filter.pdftopdf
/Library/Printers/hp/cups/tools/autosetup.tool
- com.hp.print.autosetup
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
- com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Caches/com.adobe.Reader.ARM/UUID/Adobe Reader Updater.app
- com.adobe.ARM
/mike's old computer/Adobe/AdobePDF.app
- com.Adobe.print.AdobePDF.bef
/mike's old computer/Adobe/Installers/R2/Setup.app
- com.adobe.Installers.Setup
/mike's old computer/Deimos Rising/Deimos Rising
- N/A
/mike's old computer/IA_Installers/TypingMaster_for_Mac/TypingMasterMac.app
- N/A
/mike's old computer/TypingMasterMac/UninstallerData/Uninstall TypingMaster for Mac.app
- N/A
/mike's old computer/TypingMasterMac/itutoreng.app
- N/A
/mike's old computer/adobe applications/Adobe GoLive CS/Adobe GoLive CS.app
- com.adobe.GoLive
/mike's old computer/adobe applications/Adobe Illustrator CS/2.app
- com.adobe.illustrator
/mike's old computer/adobe applications/Adobe InDesign CS/InDesign CS.app
- com.adobe.InDesign
/mike's old computer/adobe applications/Adobe InDesign CS/Plug-Ins/Online/AUMLibrary.cfm/Contents/SharedSupport/Adobe Update Manager.app
- com.adobe.ESD.AUM
/mike's old computer/adobe applications/Adobe Photoshop CS/Adobe ImageReady CS.app
- com.adobe.ImageReady
/mike's old computer/adobe applications/Adobe Photoshop CS/Adobe Photoshop CS.app
- com.adobe.Photoshop
/mike's old computer/adobe applications/Adobe Version Cue/Uninstall Adobe Version Cue.app
- N/A
/old computer stuff/At Ease Setup Folder/At Ease Setup
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Apple System Profiler
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Calculator
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Chooser
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/FaxStatus
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Graphing Calculator
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Browse the Internet
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Connect To...
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Mail
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Key Caps
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Note Pad
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Remote Access Status
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Scrapbook
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Sherlock
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/SimpleSound
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Stickies
- N/A
/old computer stuff/OLDIESystem Folder/Application Support/IntelliTools/Classic Sending Helper
- N/A
/old computer stuff/OLDIESystem Folder/Application Support/Norton AntiVirus ƒ/NAV Small Scanner
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Appearance
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Apple Menu Options
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/AppleTalk
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/ColorSync
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Configuration Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Control Strip
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Date & Time
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/DialAssist
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Energy Saver
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Extensions Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/File Exchange
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/File Sharing
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/General Controls
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Infrared
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Internet
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Keyboard
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Location Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Memory
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Microsoft Office Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Modem
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Monitors & Sound
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Mouse
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Numbers
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/QuickTime™ Settings:™ Settings:
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/QuikSync
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Remote Access
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Speech
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Startup Disk
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/TCP:IP
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Text
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Users & Groups
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Web Sharing
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Application Switcher
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/ColorSync Extension
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Control Strip Extension
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Desktop PrintMonitor
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Desktop Printer Spooler
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/FBC Indexing Scheduler
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/FaxMonitor
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Find/Find by Content Indexing
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Folder Actions
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Norton Scheduler
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/PrintMonitor
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Time Synchronizer
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Web Sharing Extension
- N/A
/old computer stuff/OLDIESystem Folder/Help/Apple Help Viewer/Help Viewer
- N/A
/old computer stuff/OLDIESystem Folder/MacTCP DNR
- N/A
/old computer stuff/OLDIESystem Folder/Scripting Additions/Desktop Printer Manager
- N/A
/old computer stuff/OLDIESystem Folder/Scripting Additions/Network Setup Scripting
- N/A
/old computer stuff/OLDIESystem Folder/Scripting Additions/URL Access Scripting
- N/A
/old computer stuff/OLDIESystem Folder/System Extensions (Disabled)/AOL 5.0 Backup Installer
- N/A
/old computer stuff/Tony Hawk's Pro Skater 4/Tony Hawk's Pro Skater 4.app
- com.aspyr.thps4
Frameworks
/Library/Frameworks/Adobe AIR.framework
- com.adobe.AIR
/Library/Frameworks/DivX Toolkit.framework
- com.divx.divxtoolkit
/Library/Frameworks/EWSMac.framework
- com.eSellerate.EWSMac67108868
/Library/Frameworks/HPSmartPrint.framework
- com.hp.print.HPSmartPrint
/Library/Frameworks/MacFUSE.framework
- com.google.MacFUSE
/Library/Frameworks/PrintMeSSL.framework
- com.efi.printme.ssl
/Library/Frameworks/TSLicense.framework
- net.telestream.license
PrefPane
/Library/PreferencePanes/DivX.prefPane
- com.divx.divxprefs
/Library/PreferencePanes/Flip4Mac WMV.prefPane
- net.telestream.wmv.prefpane
/Library/PreferencePanes/MacFUSE.prefPane
- com.google.MacFUSE
Bundles
/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
- info.emagic.driver.unitor
/Library/Contextual Menu Items/ParallelsCM.plugin
- com.parallels.cmplugin
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin
- com.adobe.adobecp
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin
- com.macromedia.FlashPlayer-10.6.plugin
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/adobecp.plugin
- com.adobe.adobecp20
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
- com.divx.DivXBrowserPlugin
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
- net.telestream.wmv.plugin
/Library/Internet Plug-Ins/GarminGpsControl.plugin
- com.garmin.GarminGpsControl
/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Printers/Macromedia/PDEs/FlashPaperPDE.plugin
- com.macromedia.flashpaper.pde.FlashPaperPDE
/Library/Printers/PPD Plugins/AdobePDFPDE.plugin
- com.Adobe.print.AdobePDF.pde
/Library/QuickLook/GBQLGenerator.qlgenerator
- com.apple.garageband.quicklookgenerator
/Library/QuickLook/ParallelsQL.qlgenerator
- com.parellels.quicklookgenerator
/Library/Spotlight/GBSpotlightImporter.mdimporter
- com.apple.garageband.spotlightimporter
/Library/Spotlight/Microsoft Entourage.mdimporter
- com.microsoft.entourageMDImporter
/Library/Spotlight/ParallelsMD.mdimporter
- com.parallels.mdimporter
/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin
- com.macromedia.PepperFlashPlayer.pepper
/Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library paths
/Applications/Karaoke Maker/libmp3lame.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/Frameworks/libwchar.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/CoreTypes.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibCURL.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibCrypto.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibSSL.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/SystemFrameworkUtils.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/ZLib.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/DWANative.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdCaps.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdFS.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKEngine.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/AdobePIM.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/PWANative.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_caps.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_oobelib.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_upgrade.dylib
/Library/Application Support/Adobe/OOBE/PDApp/UWA/UWANative.dylib
/Library/Application Support/Adobe/OOBE/PDApp/core/AdobePIM.dylib
/Library/Application Support/DivX/Libraries/libDivXDesktopSupport.dylib
/Library/Application Support/DivX/QtPlugins/accessible/libqtaccessiblewidgets.dylib
/Library/Application Support/DivX/QtPlugins/iconengines/libqsvgicon.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqgif.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqico.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqjpeg.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqmng.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqsvg.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqtiff.dylib
/Library/Application Support/DivX/QtPlugins/script/libqtscriptdbus.dylib
/Library/Application Support/DivX/QtPlugins/sqldrivers/libqsqlite.dylib
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
/Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse.dylib. dSYM/Contents/Resources/DWARF/libfuse.dylib
/Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse_ino64. dylib.dSYM/Contents/Resources/DWARF/libfuse_ino64.dylib
/Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/Frameworks /Core.framework/Versions/3.0/Libraries/libHPIOnetsnmp.5.dylib
/Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/B/Resources/lib/SxC FReader.dylib
/Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/C/Resources/lib/SxC FReader.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libnspr4.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libnssckbi.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libplc4.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libplds4.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/w5owlxqa.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Caches/com.apple.ScreenSaver.Engine/com.apple.vision/com.ap ple.vision.64FaceCoreCLKernel.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libpbodbc3.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-jni-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-pb-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-rw-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-util-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/tomcat/webapps/ROOT/WEB-INF/components/com.adobe.bauhaus.nativecomm/res/VCF oundation.dylib
/usr/lib/libgutenprint.2.0.3.dylib
/usr/local/lib/libfreetype.6.3.16.dylib
/usr/local/lib/libfreetype.6.dylib
/usr/local/lib/libfreetype.dylib
/usr/local/lib/libfuse.2.dylib
/usr/local/lib/libfuse_ino64.2.dylib
Installations
Norton AntiVirus Application: 6/20/10, 10:21 PM
Symantec Scheduler: 6/20/10, 10:21 PM
Microsoft® Silverlight™ Browser Plug-In: 6/19/10, 8:25 PM
Parallels Desktop 5 for Mac: 6/10/10, 6:02 AM
MacFUSE Core: 6/10/10, 6:03 AM
Elapsed time (sec): 317
<Edited By Host> -
Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2008) (Technical Specifications)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 0/DIMM1
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.kodak.BonjourAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Disconnect
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
Destinations:
Backup [Local]
Total size: 63.67 GB
Total number of backups: 1
Oldest backup: 2015-02-23 16:16:08 +0000
Last backup: 2015-02-23 16:16:08 +0000
Size of backup disk: Too small
Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% loginwindow
0% AppleSpell
0% SophosUIServer
0% SophosAntiVirus
Top Processes by Memory: ℹ️
118 MB InterCheck
101 MB SophosScanD
60 MB Dropbox
54 MB mds_stores
41 MB SophosAntiVirus
Virtual Memory Information: ℹ️
49 MB Free RAM
682 MB Active RAM
652 MB Inactive RAM
315 MB Wired RAM
1.49 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Mar 21, 2015, 11:18:52 AM Self test - passed
Mar 21, 2015, 10:53:03 AM /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
Mar 19, 2015, 07:59:03 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crashLinc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao. -
New to this board, so patience please!
3 weeks ago purchased a new T61 w/2.0GHz Intel duo core, 2 GB RAM and a 150GB HDD. Running XP Pro. Like the weight and feel but the performance is very, very slow. Takes 3-5 minutes to boot and when toggling between programs (ie: Outlook to Excel to IE) takes 30 sec - 1 minute to switch.
Have run "services.msc" and note there are 60+ services running! Anyone know why so many are running and which are non-essential? Have also disabled most of start-up options via msconfig. Still running very slow.
My former Asus W7 was much faster (but the battery life was very poor. And not nearly as rugged as the Lenova).
Any help much appreciated. Need speed!
Regards, ChrisNewer ThinkPads are coming with loads of stuff you don't need: Trials for Office 2007, Picassa, and a plethora of other tools you may or may not need ALL with auto updates turned on and ALL trying to update at the same time when you start.
So the second thing to do once indexing is complete is to look through Add Remove Programs, and uninstall what you do not need. For example, I did not need:
Office 2007 Trial (I use Office 2003)
Picassa (I don't need it)
Symantec Trial License (Good product, but I have a Corp. license)
CSS (disable)
ThinkVantage Updater (A tool that has NEVER worked properly)
Further, I turned off (prevented from starting) a number of things like Sonic update, and then turned off the update functions in a number of other tools (SUN Java, Adobe, Windows Auto Update, and so on). Automatic updates can really slow down a machine.
Also, in Internet Explorer, reduce (by 75 percent or more) the amount of cache it sets aside for temporary files. Once that was all done, the T60 I was working on starts reasonable quickly (as fast as needed) and performs very well.
... JDH -
Brand new iMac running very slow!
I just purchased brand new iMac on January 2nd (the specifications are below). The computer seems to be running very slow just doing normal everyday tasks. I have barely even used the computer and the only installations I've done where the ones recommended from the app store. I saw I had an itunes update the other day and went to install, the computer sat there for 5 minutes before it did anything. After it installed the app store still had the badge icon #1 next to it as if it never installed. During the installation I was listening to pandora, I tried to turn down the music and it took about 45 seconds before it turned down. I finally tried to log out of my account and it took over 2 minutes to log out.
I haven't had the opportunity to mess with anymore since yesterday. I feel a brand new computer like this shouldn't be running this slow. Does anyone have any suggestions? I will probably be contacting Apple Support after I get off work and maybe even exchanging the computer for a new one.
21.5-inch: 2.7GHz
Specifications
2.7GHz quad-core Intel Core i5
Turbo Boost up to 3.2GHz
8GB (two 4GB) memory
1TB hard drive1
Intel Iris Pro GraphicsIf you are referring to this icon for the App Store:
the red numeral 1 is to tell you there is an update available. It may even have started to download, and been paused.
As far as your Mac's performance goes the Apple Store is the place to take it. You have paid for a one year warranty, and of course there is the option to return it within 15 days. Good luck. -
My MacBook (late 2009 Mac OS X Lion 10.7.5 (11G63) often runs VERY slow...beach ball of death frequently. My page ins (3.29GB), page outs (5.64BG), and swap files (10GB) seem extremely high in comparison to most other discussions in here. I don't know how to copy the pie chart so it shows on here but here's what it says right now:
Free - 176 MB
Wired - 592MB
Active - 843MB
Inactive - 432MB
Used - 1.82 GB
VM size - 198GB
The page ins and page outs have 0 bytes/sec in the parenthesis even though the numbers are so high.
Any help anyone could provide would be greatly appreciated!!!You difinately need more ram. 2gb is the bare minimum to run just the Lion OS, anything extra will slow your Mac to a crawl. Upgrade to 8gb from either Crucial http://www.crucial.com/ or OWC http://eshop.macsales.com/
And you will be a happy camper! -
Safari is running very slow. I have cleared cache, reset safari, and added DNS Servers 208.67.222.222.
Mac Mini connected directly to modem by ethernet cable. Ipad loads same web pages much faster. Again thanks for help.
Hardware Information:
Mac mini (Mid 2010)
Mac mini - model: Macmini4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Startup Items:
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 3:59:25
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 297.77 GB (280.4 GB free)
HL-DT-STDVDRW GA32N
USB Information:
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
HP Photosmart D110 series
Logitech USB Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.suhelperd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
Launch Agents:
[loaded] com.hp.help.tocgenerator.plist
User Launch Agents:
User Login Items:
iTunesHelper
HP Product Research
HPEventHandler
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
4% EtreCheck
4% Safari
3% WindowServer
2% syslogd
1% fontd
1% activitymonitord
0% Activity Monitor
0% hpdot4d
0% mds
0% mdworker
Top Processes by Memory:
221 MB WebProcess
85 MB Safari
51 MB WindowServer
51 MB Mail
37 MB Finder
31 MB mds
27 MB coreservicesd
23 MB HPEventHandler
16 MB HPIO Trap Monitor
16 MB mdworker
Virtual Memory Statistics
619 MB Free RAM
755 MB Active RAM
233 MB Inactive RAM
185 MB Wired RAM
200 MB Page-ins
0 B Page-outs -
i have install new hard drive 500gb and i still have 400gb available but my macbook run very slow getting rainbow all the time on screen.
need helpFirst boot into recovery and select Disk Utility>First Aid and repair the disk.
If there is no improvement, perform a Safe Boot:
http://support.apple.com/kb/ht1
If there is an improvement, then third party applications are probably the cause of the problem.
Ciao. -
New mountain lion update causing macbook to run very slow?
New mountain lion update causing macbook to run very slow?
Select Apple menu > About This Mac from the menu bar. How much memory is installed?
-
Garageband running very slow on my new Macbook Pro
I have just bought a new 15" Macbook Pro - base model - and Garageband is running very slow. I've added nothing else to my Macbook yet......
Any advice would be much appreciated!CraigieMann wrote:
I've looked for the update and I have the latest version. When I tried to repair permissions it wouldn't let me as it said all permissions were OK when I verified the disc....
Your computer is farrrrr more powerful than what you're describing, so something is definitely amiss.
Are you saying in Disk Utility, you are unable to click "Repair Disk Permissions?" Does your user identity have admin privileges? I'm not sure if that's a requirement to be able to repair disk permissions or not, but the ability to repair disk permissions should always be available to you.
Another thing you could try in terms of troubleshooting is to go into system preferences -> accounts, and create a new account. It can be a temporary one just to test this. Then, in the new account, you could see if you have the same problems. You could always delete the account after the test.
You could also try recording to an external drive. A firewire drive would work best (recording to external firewire drives generally improves performance) and would rule out the internal drive as the culprit.
If you are still having problems, you could always call AppleCare, which can walk you through a hardware test, or bring the computer into an Apple store to have them check out, in case there's something wrong with the computer itself. -
Hi, I just started a new movie and the program is running very slow. Is there a way to clean up my iMovie program so that it goes faster? Please help.
There is nothing you can do with iMovie program itself. Slow response in usually due to a shortage of system resources (CPU, RAM and disk space).
How much free disk space do you have on your boot drive and what is the capacity of the drive?
You can check memory utilization while running iMovie using Activity Monitor (in Applications/Utilities). What does the Memory tab show for Swap used?
Are you running many other processor-intensive applications a the same time?
If you have a lot of events and projects, it will help a bit to hide the ones you are not using by moving them from your iMovie Projects and iMovie Events folders into an enclosing folder so iMovie doesn't load them.
Geoff. -
My MAC runs very slow. Rainbow wheel every time i try to go somewhere. Im a complete MAC novice. Only really use it for iTunes and email. the odd document here and there. The odd spreadsheet. Was brought up on a PC. I would imagine my system is in mess. I think i downloaded that Mackeeper which i have just discovered was not a good idea. I found a thread about EtreCheck and it suggested i posted the report of my machine which i have done.I only have 2GB of space. Not sure how much i have left. My wife keeps putting photos on here like they are going out of fashion. Bought the machine in 2008 because everybody said you have a MAC. I've never really got to grips with it but at least it worked. Now it does not run very well at all. That spinning wheel is driving me mad. HELP please, never ever used a forum light this either so please go gentle on me. Cheers Paul
EtreCheck version: 1.9.15 (52)
Report generated 8 September 2014 09:09:26 BST
Hardware Information: ?
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information: ?
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:45
Disk Information: ?
Hitachi HDP725032GLA380 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (117.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Bose Corporation Bose USB Audio
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents: ?
[running] com.trusteer.rapport.rapportd.plist Support
User Login Items: ?
iTunesHelper
Internet Plug-ins: ?
Google Earth Web Plug-in: Version: 5.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
eMusicRemote: Version: (null) Support
eMusic: Version: Unknown
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Trusteer Endpoint Protection Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
2% iTunes
2% WindowServer
0% coreaudiod
0% fontd
0% rapportd
Top Processes by Memory: ?
178 MB Finder
133 MB com.apple.WebKit.WebContent
109 MB iTunes
92 MB Safari
63 MB com.apple.quicklook.satellite
Virtual Memory Information: ?
24 MB Free RAM
821 MB Active RAM
807 MB Inactive RAM
291 MB Wired RAM
338 MB Page-ins
680 KB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Maybe you are looking for
-
Troubleshooting my 2nd hand Torch
I was recently given an old Torch 9800 by my Dad that he got from his work, and got a SIM card for it from Consumer Cellular. The plan that I've bought through consumer cellular includes data. So far, I am having two major problems that I can't seem
-
Why does Photoshop Creative Cloud does not have "color variation" feature? How do I get it?
I downloaded a free trial version of Photoshop Creative Cloud. It doesn't have the "color variation" option in this photoshop CC. I don't think it has anything to do with the fact that it is a free trial. But, How could I obtain the feature? Thanks.
-
Download adobe flash player to iPad 4 using puffin web browser
Good Day, I am new to iPad4 and want to install Adobe Flash Player; Youtube suggested Puffin Web Browser and Icannot download it. Please help, EM
-
the interface ManagedConnectionFactoryActivation in package com.sap.engine.interfaces.connector is deprecated, this interface is for inbound message processing due to missing inbound processing in jca 1.0. can i still use this interface in pck
-
Error when trying to merge two files
Hi I am working with the scenario merging two file using Fork and join construct ie using bpm I have struck with an error I have mentioned the error below Unable to deliver event 'Received' of object Error handling for work item 000000001197 Parsin