New PC asks for authorization and I don't know the password

I purchase a new PC for my wife and transferred the itunes library via an external drive. I then auhorized the new computer on her account (she has about 2,300 songs). When I tried to sync her ipod, it came back and said that 221 songs would be deleted from her ipod unless she authorized her account. The authorization window came up and the Apple ID it prestored was an email account she had years ago that she no longer has. My sense is that her ipod contains songs from 2 different itunes accounts. She does not know the password of this old account. I get prompted for "did you forget the password" and it says it is sending the password to the email address for the apple id. Problem is that email address does not exist anymore so I am stuck.
The best I can tell is that her old PC had both Apple IDs authorized and she has had that PC for years so her ipod and iphone has worked fine. Any idea how to get into the old Apple ID if we don't have the password. The other choice I see is to lose the 221 songs.
Thanks

Here's what you need to do. First plug the iPad mini into your computer. When you get the message about iTunes not being able to access the iPad because it's password protected, press and hold the power button and home button at the same time. Hold these buttons down all the way through the reboot until the apple goes away. After that you should a graphic of a USB cable and the iTunes symbol. When you see that release the buttons. Close out of the error message in iTunes. You should now be able to restore and update your iPad mini and set it up as a new device, or even restore it from your backup if you have one.

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TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT2623 how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Lost my ipod mode was activated and I don't know the password

So I decided today to reset my ipod so I'd have 8 GB again. So I did and I enabled Lost my ipod and after when I was done it went into lost my ipod and I don't know the password. My computer won't allow me to restore it because it doesn't recognize it. Please help me.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I cannot play some songs on itunes, I get a prompt for an old email address which not longer exists and I don't know the password. HOw can I get them authorized to my new email address and password?

I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?

In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
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How so i active my iPad which has an Apple ID on there and I don't know the password to it?

I really need help on my iPad. I can not active it as it say I'm disabled from logging in because it is already singed into my Apple ID which I don't know the password to. I get apple to send me an email but I don't get the emails. I really need help!!!!:(
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Contact Apple here for help with your ID. If you aren't getting the emails. If there is a phone number available for your country, try calling that number and ask for account security.
http://support.apple.com/kb/HT5699
I have seen people recommend using this site to contact Apple as well as the one above.
http://support.apple.com/kb/HE57

I have recently bought an iMac but if I want to boot from disc it gives me a Lock screen and I don't know the password

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You have a firmware password reset.
The iMac A1311 is (if I'm interpreting info correctly) an early 2009 model. So this should work:
Shut down the computer and remove all the RAM.
Try booting (you won't be able to even get to the point you were at before, without RAM)
Reinstall the RAM
Turn on the computer and hold down the command-option-p-r key combination before the startup chime sounds. Continue to hold them until the computer restarts on its own a second time, then release.
The computer should now boot normally.
If that doesn't work...then you'll need a genius bar appointment, for which you will need proof f ownership of your iMac.

I recently bought a new computer and downloaded itunes but when i try to sync it, someone else's apple i.d. shows up and i don't know the password. I try to authorize my computer but it still won't let me

I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so much

Close your iTunes,
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(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

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i cant active my iphone after restor and i forget my apple id and password
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Here's an updated set of instructions you can try:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
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How do I turn off Find My iPhone when the Apple ID (email) is no longer available and I don't know the password?

The email which was used for my iCloud and Applie ID is no longer available to me and the password is not being recognised. I need to update my iphone to the new iCloud account and I am unable to delete the old as it keeps asking for the pasword for the old id / email to turn off Find my iPhone

Well if he /forgot/ his apple id then what he should do is to look up all of his email addresses to try to get the crendential's back...if he can't remember that then your brother gave you a beauitful paperweight, I hope you didn't pay for it

New PC asks for authorization and I don't know the password

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