New PC, few years old Photoshop and Elements, cant type in my serial numbers

I' we bought for a few years ago Photoshop and Elements. Tried to install the programs on my new Computer WHO rund Win 8.1 - but I can't type in the serial numbers :-(

It is not clear where the problem lies from your description.  Is your keyboard failing you or are you unalble to select the serial number fields or is it some other problem?

Similar Messages

  • My old IMAC is a few years old.  Just bought a new one OX 10.8.2.  The old one is  OS X 10.5.8.  Can I install Lion or ewuivalent and then synch both on ICLOUD.  Or is there another way to synch the two computers.

    My old IMAC is a few years old.  Just bought a new one OS X 10.8.2.  The old one is  OS X 10.5.8.  Can I install Lion or equivalent and then synch both on ICLOUD.  Or is there another way to synch the two computers.

    You can use Migration Assistant in Applications > Utilities to get all your files from one iMac to the other. If you want to upgrade your older model to MtLion you need to have at least a mid 2007 Intel Core 2 Duo with a bare minimum of 2GB of RAM. Then you need to buy the Snow Leopard 10.6.3 DVD , update with
    Mac OS X 10.6.8 Update Combo v1.1
    at which point you can access the App Store to purchase and install MtLion 10.8 where you would then have access to the iCloud.

  • Hi I have an 80G ipod classic, It is a few years old and i have recently updated from a pc to Mac. When i connect my classic to the Mac it tells me that this ipod is synced to another itunes account ! If i restore i will loose all my music. Help!

    I have an ipod Classic 80G. It is a few years old and hasnt been used for  a while. I have just tried to sync it to my new Mac and it says theat thei ipod is synced with another itunes account!!!
    It was orriganally managed through my old pc but as far as i am aware the itunes account is the same. If i sync with my mac it will remove all that is in the Classsic and replace it with current itunes!
    How can i get round this ?

    Hi Becki ..
    You need to "authorize" the Mac.
    Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
    Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
    More details here >  iOS: Syncing with iTunes

  • I have Photoshop and Elements 9, and im getting a new computer. I would like to put them on the new one. I tried my serial number but it didnt work.

    I have Photoshop and Elements 9, and im getting a new computer. I would like to put them on the new one. I tried my serial number but it didnt work. I dont know what to do?

    Error "The serial number is not valid for this product" | Creative Suite

  • HT201407 new iphone 5 and 4 year old macbook, and for some reason my computer says a later version of itunes is required to use iphone to sync.  updated most recent version possible and still can not sync to iphone.

    new iphone 5 and 4 year old macbook, and for some reason my computer says a later version of iTunes is required.  So, i went to ITunes and found i have the latest version availble at this time.  iTunes say phone can not be synced because it requires a version of 10.7 or greater?

    iPhone 5 requires OS X 10.6.8 & iTunes 10.7 or greater. I suspect you're running Leopard, 10.5.8, correct? If so, you will first have to update your OS, then iTunes in order to sync your phone.

  • My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Stephylei you will want to download the Mac versions of the installation files.  If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account.  You can find more details at Find a download link on Adobe.com.

  • My computer is a few years old and I understand the One to One membership is only for 1 year. Are there annoy other support options I can purchase?

    My computer is a few years old and my suppost One to One membership is only for 1 year from purchace. Are there any other suppost memberships available for purchase?

    Do you mean physical support for repairs, or just advice? The latter is available free of charge on these forums as well as in Apple Stores.
    Apple Support Options:
    http://support.apple.com/kb/HT2046?viewlocale=en_US

  • My iPad is a few years old but my battery is running down very quickly even when not in use? I have about 16% usage still available !

    My iPad is a few years old but the battery is running down very quickly, is there anything I can do ?

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • I think iTunes thinks my new iPod is my old iPod and it's keeping me from syncing apps

    I recently set up an iPod 5 to replace my iPod 4.  The new one was my wife's that she never used and let me have it.  So I restored it, tied it to my account, and I've been using it for a couple of weeks and a few days ago downloaded Tiny Death Star, which I've been enjoying.
    However, ever since I downloaded it I have been unable to sync with my computer.  I repeatedly get the "This iPod is no longer authorized for this app, do you want to authorize", error in iTunes then Iclick yes, then it asks over again and I can't sync anything else.  So I deleted the game(sigh...) and everything worked fine again -- but when I try to "push" the app to my iPod from iTunes, it tells me that "tinydeathstar" is not compatible with my iPod -- which is absolutely incorrect.  It is incompatible with my iPod 4 (there's some compass thing it needs?) but I downloaded it on my iPod 5 and it runs like a champ.
    Tiny Death Star is the only app I have that won't run on an iPod 4.  I think that's the issue with the syncing and the pushing -- iTunes thinks that my new iPod is the old iPod, and won't "allow" an app it thinks it is incompatible.  To remedy this I've tried 1) doing everything from this support article : (http://support.apple.com/kb/TS1389), 2) restoring my iPod to factory settings 3) removing both devices from my account and re-adding only the new one and finally 4) uninstalling itunes and manually removing a bunch of registry stuff.
    None of that worked.
    So it isn't a huge issue for now.  I just won't be able to sync my iPod for however long I play this game.  But eventually more and more apps won't be compatible with an iPod 4 and I'll be in a pickle.  I might have to rebuild my computer (sigh) just to get itunes to work again.
    So, other than rebuilding my computer, any ideas?

    The app seems to be the tiny death star .  try reset the sync folder and try it on another account (create one if you dont have one). mac: http://support.apple.com/kb/ts1627; http://support.apple.com/kb/PH4600 and for windows: http://support.apple.com/kb/HT1692. tell me what happens.

  • My macbook pro is just over 3 years old now and off and on during this time the screen will just go all black.  Lately this blackout is lasting longer and I was wondering what is causing this.  I am afraid that this will not come back on in the future.

    My MacBook pro is just over 3 years old now and the screen has totally blacked out for a few seconds at a time.  It will come back on in a few seconds with the exception this past month it has stayed black for a longer period of time like one minute.  It scares me to think that one of these times it won't come back on.  I have noticed it happens more often when I am using just the battery power.  Does anyone have any idea what causes this?  just to mention my battery was not low when this happens.
    Message was edited by: jmckl

    jmckl,
    if your MacBook Pro is a 15-inch Mid 2010 model (“MacBookPro6,2”), then it might be exhibiting the defect that is documented on this Apple Support page. If your black screen is due to this defect, then that page states that Apple will service this problem on this specific model of MacBook Pro gratis, for three years from the date of purchase. However, some commenters here have noted that sometimes the servicing is done gratis without having proof of the date of purchase. If you have an Apple Store near you, you might consider bringing your MacBook Pro there to have them check for the presence of this defect.
    It is only the 15-inch Mid 2010 model that has this problem; no other model suffers from it.

  • I'm buying a new Macbook Pro this week and am wondering what is the best way to copy over the software I have from my existing Macbook Pro to the new one? eg. Photoshop and Office etc. I no longer have the CDs.

    I'm buying a new Macbook Pro this week and am wondering what is the best way to copy over the software I have from my existing Macbook Pro to the new one? eg. Photoshop and Office etc. I no longer have the CDs.

    Ya know what I'm on a brand new MBP just about 24 hours old and you know whats been working amazingly for me. I have a 27inch iMac as well and i've just connected it to my network and been dragging files and apps across the network onto my new MBP. Its really working fast and its flawless. You could always do that option, Just go into sharing options and turn them on for both Macs. Then just click and drag. Of course they have to both be on the same network for this to be possible.
    Look at my network.
    Shared is what your looking at.  I click on there see all my computers files and then drag the ones i want form its folder to my MBP folders.  Hope that helps if your looking for a very simple way on a wireless network.

  • I have a one-year old iMac and Safari will NOT remember bookmarks I try to add.  Any suggestions?

    I have a one-year old iMac and Safari will NOT remember bookmarks I try to add.  Any suggestions?

    Launch the Terminal application by entering the first few letters of its name into a Spotlight search. Copy or drag -- do not type -- the line below into the Terminal window, then press return:
    ls -Oel Library/Safari
    Copy any lines of output that appear below what you entered and paste them into a reply to this message.

  • I have paid for mountain lion and it says it is dowloading ....but nothing seems to be happening? it is a macbook 6,1 (4 years old?) and is currently running OS X 10.6.8

    i have paid for mountain lion and it says it is dowloading ....but nothing seems to be happening? it is a macbook 6,1 (4 years old?) and is currently running OS X 10.6.8

    It's a 4+ GB file. It takes some time if you have a slow Internet connection. You may have lost connection with the server. Try pausing the download for a few second then restarting.

  • I'm trying to purchase Guy Sebastian's (Australia) albums, but I keep getting a link "view in iTunes" which doesn't respond.  How can I purchase music that's a few years old?

    I'm trying to purchase Guy Sebastian's (Australia) albums:
    "Beautiful Life"
    "Closer To The Sun"
    "Just As I Am"
    "Twenty Ten"
    , but I keep getting a link "view in iTunes" which doesn't respond so I can purchase the items thru iTunes.
      How can I purchase music that's a few years old?

    Guy's older albums have been on other countries' Itunes in the past.  I don't know why they come and go.  Guy keeps promising to spend more time overseas, releasing and promoting his music.  I'm sure they'll all become available again then.  You could import CDs, of course, but that becomes expensive.  Online, Sanity and JBHiFi in Australia will mail overseas.

  • One year old tomorrow and very unwell MBP

    Hi
    I have had many problems with my MBP- it's officially 1 year old tomorrow and doesn't seem to be happy about it!
    I have so far had the following replaced:
    Logic board
    Fan
    Outer side casing
    Keyboard
    2 x batteries ( first swelled up 2nd just died)
    My optical drive has stopped uploading audio discs- currently in communication with applecare on that one- They insisted I re instal l OSX- which I've done, do a hardware test- also done and I'm still having the problems. 1 issue- hoping they take it in soon and replace it!!
    MATSHITA DVD-R UJ-857 - this is the drive I have and I know from other posts it has known issues!
    Anyway now there seems to be a problem with the sound on my MBP
    It started my making a strange crackling noise on opening some programs-
    Now the sound in general ( Itunes, web pages, alerts) is distorted and echos.
    Any ideas what could be causing this?
    Am getting seriously frustrated as I love my MBP but it's just problem after problem.
    Oh before you ask- yes I have bought applecare- was frightened not to with all my recent problems!
    Do I just have a bad MBP ? week 9 I think
    Thanks
    E

    The optical media standards are very much astray in this world. Some drives are very sensitive to the quality of the media you put in them. Some will get off balance if you use many sticky labels on disks, or a sticky label could get in on the drive and cause havoc. If you write on the disk label side, it could interfere with the ability of the disk to be read. If you have a brand new retail operating system disk, or a regular purchased (not rented, not preowned) commercial movie DVD, that is the correct region for your country that wont' play, then that's a good indication there is a hardware problem if this issue occurs immediately after an erase and install, and no peripherals are attached to the MacBook Pro. Start adding peripherals, software, or anything else that is third party, or new documents that could present data corruption issues, and you might be talking simply a data corruption issue with the driver, the mounting software, or something else on the machine. A vanilla machine is the only one you can tell with any certainty there is a hardware issue, short of some hardware test registering that issue. So backup your data at least twice, and erase and install, and see if the issues with the drive persist.
    As for the sound issues, those might be fixed with a reset of the PRAM, or
    changing the audio midi settings of the Audio Midi Setup application. That's covered in these two articles:
    http://docs.info.apple.com/article.html?artnum=2238
    http://docs.info.apple.com/article.html?artnum=300832
    We can't question Apple's policy here. Read the Terms of Use on the right, especially this passage:
    "2. Submissions
    Search or browse for existing answers before you ask a question. Someone else may have asked your question — it may save you some time.
    Stay on topic. Apple's discussion forums are here to help people use Apple products and technologies more effectively. Unless otherwise noted, don't add Submissions about nontechnical topics, including:
    That Apple rumor you saw on another website.
    Discussions of Apple policies or procedures.
    Speculations/rumors about unannounced products.
    The status of your 1973 MG Midget restoration."
    Basically my recommendation is to use process of elimination to make absolutely sure there is nothing software that could be causing the issue.

Maybe you are looking for

  • Bridge not functioning in PhotoShop CS3 Extended

    I deactivated Photoshop CS3 on a computer I was no longer using and installed it (CS3) another computer.  I activiated CS3 on the new computer.  However, when trying to use Bridge, I get a message that says that Adobe no longer supports Bridge Home a

  • Slideshows which work for Mac, Windows AND ipads/iphones???

    Hi. My first post here & just getting into mac after many decades of windows!! After much searching around I have finally found a place (Yola) where I can design a website which is compatible with all browsers/mac/windows..hurray. However, due to the

  • Fund management configuration and business process document

    hi, Can anyone provide me fund management configuration and business process document Mahendra M

  • Hide or delete row based on it's value?

    If I have a column called "Name" and I want to delete or hide all the rows which include the name "smith" or alternatively all the rows with "Miss" how do I do this? I know I can manually search to find the name "smith" but I have 60,000+ rows in my

  • Stolen pc - how do I stop it synching & updating info from phone/iPad

    I have had my lap top stolen, how can I remotely deauthorise, or stop the laptop automatically synchronising. I have iPhone and iPad to do this now? Is simply changing my password enough or is there something else I can do? I am concerned my personal