New PC.. I will install my Photoshop Elements and Premiere Elements, but on my account is only the serial number of Premiere Elements..

I try to activate the student version again, but it doesn't work.
Best regards

Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • I purchased photoshop cs5 and I want to re install it because I have a new computer but I do not have the disk only the serial number?

    i purchased photoshop cs5 and I want to re install it because I have a new computer but I do not have the disk only the serial number?

    Download CS5 products

  • I bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

    i bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

    You do not find a serial number ON the box where anyone may see the number
    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Find serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

    My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

    Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

  • Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

    Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

    Hi Glenn,
    Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Try Solution 2: Clean up cached user login information.
    Please share the results after performing the steps.
    Thanks,
    Atul Saini

  • My Photoshop Elements 11 came with my Toshiba Qosmio.  The Photoshop is freezing recently. How to reinstall? Where's the serial number?

    My Photoshop Elements 11 came with my Toshiba Qosmio.  The Photoshop is freezing recently. How to reinstall? Where's the serial number?

    DTebar wrote:
    My Photoshop Elements 11 came with my Toshiba Qosmio.  The Photoshop is freezing recently. How to reinstall? Where's the serial number?
    Toshiba must have or should have provided you with a CD/DVD and seril number with the machine.  however, if PSe is freezing then the first thing you need to try is to reset it to default settings.  This can be done in two ways but the easiest ay to do is to go to (I am mentioning only the one method here):
    <C:\Users\username\AppData\Roaming\Adobe\Photoshop Elements\11.0\Editor>
    Find the file called: Adobe Photoshop Elements 11 Prefs.psp  and rename it to: Adobe Photoshop Elements 11 Prefs.old
    For username you need to insert the correct username or Windows profile name.  Also, when you are doing this, make sure PSE is closed completely i.e. you should not have it open to do any work.
    I am assuming you know how to browse the relevant folders if they are hidden in the system because this is taken for granted here.  Also, the file names may not have any extensions but I am sure you know how to make them display on the screen.
    Good luck.

  • My photoshop CS 3 no longer works after my free trial ended.The serial number of CS3 wasn't recognised.

    my photoshop CS 3 no longer works after my free trial ended.The serial number of CS3 wasn't recognised.

    Try uninstalling  all versions of Photoshop then run the Adobe cleaner to make sure all traces are removed.
    Now install cs3 at this point your serial number should work.

  • I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro.  I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the

    I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro.  I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the installation.  When I click on the Adobe Acrobat icon in the Applications folder, nothing happens.

    Hi Tom,
    kindly check the System requirements | Acrobat family of products—older versions (XI, X, 9)
    For serial number message try: 
    Error "Invalid serial number" | Acrobat 9 | CS4
    Thanks,
    Atul Saini

  • I am trying to re-install Adobe InDesign CS2 and having problems. It won't accept my old serial number, and while in the instructions it says it will give a new serial number I can't find that.

    I know CS2 is old, but that is all I have.

    Directions to find it are on the page with the installation instructions.
    Locate the language and application you want to install and note its serial number (located to the right of the download links). The serial number is required during installation. 
    Note:The serial numbers included with your original CS2 applications do not work with these CS2 application versions.

  • Lost ipod touch, will my account still have the serial number so I can find if any has used it??

    please help. I thought I still had the box with the serial number but I do not, I only have my new one since I gave up hope. Is there anyway?

    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT4061 My daughter has a cracked screen on her iphone 5c and cannot unlock it. Will Apple replace and at what expense? How do I get the serial number if I cannot unlock the phone. When it's plugged into the computer it asks for the code.

    My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.

    Helps to say, this is a WW forum
    A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
    If not the Out of warranty exchange price is £209 over the counter
    If iTunes has ever been used to sync then the the serial # will be imbedded
    iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up

  • After I have put in the serial number for Premiere Elements 9, how do I install it?

    Greetings,
    Recently I used a serial number for Adobe Premiere Elements 9 on the website, But I have no idea how to download or install it. Can anyone tell me how to, or if I can?
    By the way, I have a 32bit installation of Windows 8.1
    Thank you.

    Deadawesome
    If you purchased the Photoshop Elements 9 Premiere Elements 9 bundle, then you should have 4 discs
    Mac Disc 1
    Mac Disc 2
    Windows Disc 1
    Windows Disc 2
    The Mac Disc 1 and Windows Disc 1 are for installing the program with your purchased serial number which should be on the labels of the plastic box that houses the discs.
    The Mac Disc 2 and Mac Disc 2 are the disc for installing Content (DVD Template, Movie Themes, Title Templates.....).
    If for some reason you do not have the disc 2, you can download the Premiere Elements 9 Content (at no charge) from Adobe. It is a longer process than using the disc for installing Content. So best find and use your Content disc. But the following is the link if you need to download that Content
    http://www.adobe.com/special/premiereel/downloads/
    Please explain what you meant when you wrote
    when I use the disc, it says "Install Premiere Content" which doesn't seem to work
    How doesn't it work...does it go through the process, it look complete, but you do not see the Content, or something else?
    Above all, do not forget to install the 9.0.1 Update after you have successfully installed the program without or without Content.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
    Please update us on your progress.
    Thank you.
    ATR

  • I have installed Lightroom 5.6 on my Mac, but now it is asking for a serial number, and I only have a serial number from LR 4; how do I find the necessary number?

    I have installed Lightroom 5.6 as an upgrade but am unable to proceed because it wants a serial number; how do I attain the needed serial number?

    No, I did not have to purchase the upgrade. But here is what I believe my
    error was: earlier today, I upgraded to LR 5.6 on my laptop. Then I
    upgraded to the same on my desktop, but became confused and installed it
    TWICE.
    Is this the reason that Adobe is asking me to license Lightroom and to come
    up with a serial number? (I have my serial # from LR4, but it does not do.)
    Should I try to deactivate LR 5 and then try again to upgrade to it?
    Or am I still confused and need to purchase the LR 5.6 upgrade? Thanks for
    your help.
    On Thu, Aug 21, 2014 at 5:44 PM, John Waller <[email protected]>

  • When installing photo elements 9(downloaded exe installation file)  on my second computer the serial number I emter is rejected as invalid. I know this number is correct. Why is this happening?

    Why is the serial number being rejected when I know it is correct.  Is because I cannot load onto a second computer?

    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • I cannot locate the serial number to register elements 12

    I purchased it as best buy - the stickers are on the back do not come off...the number on the back of the dvd box is invalid as well...

    This may help you locate it - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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