New PC - missing music gone forever???

Hi all,
I got a new PC and forgot to make a new backup from my itunes folder... Unfortunately I am now missing about 3 albums I bought on itunes. My account is the same as before... Is there any chance of downloading it again from the store???
kind regards
Sven

Hi, Sven.
Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups.
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form at the bottom of this page:
http://www.apple.com/support/itunes/store/backup/
Good Luck! But whatever the response from Apple, remember:
Your music is valuable - please back it up!

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limnos, i always have backups. the problem is that i don't know how far back in time to take a restore because i don't know how long this has been going on. and, if i take the restore back very far, i will lose what has been added since the music started to disappear.
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i agree with you to some extent about not automatically installing upgrades. i'm still running lion and was pushed to it from snow leopard. the problem is that i have a hard time envisioning the changes described in an update to judge whether something is valuable or not.
i have questions about your last paragraph. i'm going to repeat it here and then insert my questions as i go. please forgive my all caps for the moment:
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"If the latter and you use iTunes default settings for managing media, you can drag your media folder to Automatically Add To iTunes. It should add anything in the folder but not in the library list but ignore things that are." CAN YOU REPHRASE THIS LAST PARAGRAPH? I DON'T KNOW WHAT "DEFAULT SETTINGS FOR MANAGING MEDIA" MEANS.
FOR "DRAG MEDIA FOLDER TO AUTOMATICALLY ADD TO ITUNES," I THINK YOU MEAN I CAN DRAG /MUSIC/ITUNES/ITUNES MEDIA/MUSIC IN FINDER TO THE ITUNES ICON IN THE DOCK. AND, THAT THAT ACTION WILL REPLACE ANYTHING MISSING IN ITUNES BUT NOT DUPLICATE THE FILES THAT ARE IN ITUNES. IS THAT RIGHT?
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New PC - missing music gone forever???

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