New pc running on Windows 8.1 and OfficejetPro L7480 but the printer won't scan.

Have new pc running on Windows 8.1 and OfficejetPro L7480 but the printer won't scan. It will print via usb and I've downloaded the full drivers Full_win_WW_140_408 but won't install. I've also tried to install the original drivers but they were for windows XP. The printer is approx 7 years old but still works (or did!)

Hello RevPhil,
Welcome to the forums!
I noticed your post about your printer not installing properly for you on your Windows 8.1.
I would suggest trying to use the HP Print and Scan Doctor to install the printer.
If that doesn't work, please let me know what exactly happens when you try to install, for example, do you see an error message or code? Does the installation stop?
Have you tried installing both USB and wireless methods?
Hope to hear back from you shorly!
Enjoy your weekend,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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New pc running on Windows 8.1 and OfficejetPro L7480 but the printer won't scan.

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