New phone and new computer

IF my computer where itunes was installed crashed AND I lost my phone the same day, how can I restore my backed-up data from Itunes that was stored prior to losing the phone and having the computer crash to a replacement iphone?

- If you have an iCloud backup restore from that backup. See:
iOS: How to back up
- If you have an iPod backup that iTunes makes like in a computer file backup you can restore from that too using the above article. The following says where that backup file is located so yo can get it and place it in the correct folder on your new computer.
iTunes: About iOS backups
To restore app date all the apps have to be in the iTunes library since apps are not included in the backup that iTunes makes.

Similar Messages

  • Having trouble syncing my new phone and new number

    i am having trouble syncing my new phone and new number with my back up. it keeps saying autorize this computer I did but still not syncing please help

    Maybe I am missing something here, but I don't see a toolbar like that on my 4.0 version. I had already seen the help information. Thanks. I thought perhaps those were the directions for version 3.0? Am I missing a toolbar?

  • I just got got a new phone and want to put my music and pictures on it from my computer.  My music is in in itunes and when I sync my phone the music does not come over. What's going on?

    I just got got a new phone and want to put my music and pictures on it from my computer.  My music is in in itunes and when I sync my phone the music does not come over. What's going on?  I'm using itunes ver.11.0.5.5

    Hi, gcmar.
    I would double check to make sure that you have selected the options for syncing.  Look over the article below to make sure you have the items that you want selected to sync over.
    iTunes 11 for Windows: Syncing overview
    http://support.apple.com/kb/PH12311
    Thanks for using Apple Support Communities.
    Regards,
    Jason H.

  • I got a new iPhone, and entered all my new information, but when i plugged my new phone into my computer weeks later it synced all my old information onto my new phone. any way of getting my new information back?

    I got a new iphone and entered all my new information, but when i plugged my new phone into the computer with all my old information, it synced that information onto my new phone. is there any way to reverse it?

    While that may work9I do not think it will) with iTunes purchased music it will not work for other music.
    - Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - For other music you will need a third-party program like one of those discussed here.
    Copy music

  • HT201320 hello I have been trying to set up my mail from my computer on my new phone and it keeps saying its the wrong user or password and I had it on my previous phone I had 4s and now i switched to 5s

    I have been trying to set up my mail on my new phone and keeps telling me its the wrong password and user name

    Hello alize246,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

  • I purchased extra icloud storage to back up my phone and photos. Purchased a new phone and went to download phtotos on new phone and only a portion of my photos are back on my new phone. How do I find all my photos and get them on my new phone

    I purchased extra icloud storage to back up my phone and phots. Purchased a new phone and went to pull my photos from icloud and only a portion trasferred to my new phone. How do I get all of the photos moved to my new phone?

    Not photos, just data synced with iCloud shown in Settings>iCloud.  If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now).  Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
    When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

  • I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup".

    I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup" to have all the other information I had from my other iPhone load up to my new iPhone. Hope you can help. What is the difference between "Backup" and "Restore Backup"; is all that different from synching.Thanks. Ana

    That's up to you. Do you want the data on your old phone on your new phone? If so, you follow the directions here:
    http://support.apple.com/kb/HT2109
    If you want to setup your new phone as a new device, then there is nothing you need to do.

  • ITunes consistently thinks my iPhone is a new phone and wants to set up as new

    I have had an iPhone 4S for 4 weeks and have had every other iPhone since 2007. I plug my phone in regularly to my computer and change the content that is synched to it. Something happened yesterday, however, that makes iTunes think it's a new phone every time I plug it in -- instead of the usual media selection tabs at the top, iTunes gives the "Set Up New Phone" dialog with the option to restore a backup. I have restored from my most recent backups, erased and restored, and today even got a replacement from the Apple Store, all to no avail. There is some file on the phone that makes it appear to iTunes as a new phone and it won't give up.
    I have now restored from an October 14th backup and I get the options back, but obviously lose a good bit of stuff that I'd really like to have had. It has been escalated through AppleCare to engineers, but it could take a couple days to hear from them. Thoughts are welcomed and I'm not afraid to get messy with some files :-)

         Do you mean that you bought a new iPhone and are trying to sync it with iTunes, or that you restored your iPhone and are trying to set it up as a new phone? In either case, iTunes will recognize the phone as being new. If you actually bought a new iPhone, you can't change how iTunes recognizes the phone. There is no personal data on the phone because it's new, so it will need to be set up as a new phone with iTunes.
         If you restored your iPhone and chose to set it up as a new iPhone, but no longer want to, you will probably be able to go back and choose to restore it from a backup with either iCloud, if you set it up, or iTunes. If not, you can try to do a restore from iTunes if it's available after the phone is set up, or while you're setting it up.
    I hope that's not confusing. What exactly are you trying to achieve?
    Hope this helps.

  • HT1414 Can anyone help me? I just want to know if I just put my iPhone 4 which has been fixed can I start it as a new phone and still have my contacts and photos as it won't let me log in with my iCloud address

    Can anyone help me? I just want to know if I just put my iPhone 4 which has been fixed can I start it as a new phone and still have my contacts and photos as it won't let me log in with my iCloud address

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

  • HT203167 i set up iPhone as a new phone and just want to redownload old purchased apps not in list

    i set up iPhone as a new phone and just want to redownload old purchased apps not in the list ("not on this phone"). 
    a few apps don't exist and only exist on a computer with an old sync.
    i don't want to sync, but I want those apps again.
    if you can help, please let me know.   Thanks!
    Tony

    Transferring information from your current iPhone to a new iPhone

  • Please help!  My iphone was stolen so did restore on new phone and LOST!

    Hello fellow iphone users! Please help me. I was on vacation, my iphone was stolen. So decided to buy a new iphone wile on vacation. Couldn't sync/restore my info till i got back home to my computer. So while I was still on vacation I continued to use the new phone and take pictures and videos. So when I got home and restored from a previous back up, it erased ALL MY newest/latest video and pics that I had just taken. Does anyone know if there is a way for me to get those new pics/videos back? They were of great value to me and would be an awful way to end my vacation after my phone got stolen. Thank you all in advance for any guidance you can provide.

    When there are photos/videos in your iPhone's Camera Roll, your iPhone is also detected as a digital camera when connected to your computer. Photos/videos in the Camera Roll can and should be imported by your computer as with any other digital camera.
    When you chose to transfer the backup for your iPhone that was stolen to your new iPhone, all data on your new iPhone that is included with the backup (which includes photos/videos in the Camera Roll) was replaced by the backup for your iPhone that was stolen. It doesn't merge this data on a new iPhone, it replaces it. Transferring the backup of an existing or former iPhone to a new iPhone is designed to be done as the first step after getting a new iPhone. If not and the iPhone is used for a period of time before doing so, photos/videos in the Camera Roll should be imported by your computer as the first step as with any other digital camera before transferring a backup for a previous iPhone to the new iPhone.
    The photos/videos that were in the Camera Roll on your new iPhone are now gone.

  • I have transferred my itunes to a new phone and all my apps are greyed out on itunes

    i have transferred my itunes to a new phone and all my apps are greyed out on my itunes account,the apps still work fine on the phone

    Nothing is stored on the sim card on an iPhone.  If you backed up to your computer the backup will contain your calendar events.  Otherwise, if your phone isn't functioning there is no way to back up or extract your calendar at this point.

  • HT203167 I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.

    I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.

    Audiobooks are currently a one-time only download - have you not got them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/support/itunes/contact/

  • How to activate as a new phone and sync from a 3G

    Well my phone has left Anchorage and I am trying to figure out the best way for me to activate it. From my reading it seems there are two options, 1) use a 3G backup, or 2) initialize as a new phone and then sync all of my contacts, calendar, music, apps, etc. I understand how to do the first method has that is what is described in the instructions. I have not been able to find the detailed instructions for the second method. Can someone please post them, or point to a thread describing the process?
    Thanks
    D

    gdgmacguy wrote:
    What will NOT transfer to the new phone is any application data (like scores for certain games you might have played) or any photos taken by the old phone that you didn't import into a program on your computer.
    Well, I'm not sure of that. After activating my new IP4, I synced my music, apps, etc to the new phone. The programs that contain data appear to have copied all the data to my new IP. So far, the only ones I've checked were a gas mileage app and a password app. All previous data for these 2 programs are now on my new IP4.

  • I just got a new phone and deleted everything from my old one even my icloud and now on my new phone it says i have two devices on my icloud. i need help it wont let me delete my old phone from my icloud

    so i got a new phone and i am using my icloud on tht new phone but itb says i have two devices on my icloud. i am trying to delete my old phone on my i cloud but it wont let me. i got an email saying that because in deleted my icloud from my old phone now i no one can delete it from the icloud account or try and find it. so *** do i do. and hown i can i delete my storage so its not to full because now my stuff cant be backed up

    Settings>iCloud>Storage and Backup>Manage Storage. Select the phone that doesn't say "this phone" then scroll down and choose Delete Backup

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