New Phone--Cannot sign into Blackberry ID on new phone

Hi all, I have a playbook which i registered my blackberry ID with. However I just purchased a torch 9810 and I am trying to sign into my Blackberry ID (to register) and it keeps telling me invalid username or password, but I can sign in on my pc and on the playbook. Please help.

Hello nigel316,
Welcome to the forums.
Try resetting your BlackBerry® ID password as shown in this article: http://bbry.lv/I2HhIC Once this is done test again to see if you are able to sign in.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

Cannot sign into my icloud account on my phone

Hello
I am in Mexico and I cannot signed into my account, plus I don't have any service...

Not sure what it is you did. If you have your contacts saved in iCloud (you can check them by signing into your Apple/iCloud account at iCloud.com - check the Contacts there), then changing your Apple ID will have no effect on your iCloud content. Also, when you Sign Out of the iCloud account on your device, you are given the option to keep the Contacts on that device. If you select "Keep", then when you sign back on with the updated Apple/iCloud ID, it will ask you if you want to merge the contacts on your device with your iCloud account. If you select "Merge", then it merges them.
Also, what the instructions above are having you do is change the Apple ID that the iCloud account is linked to. It is the same Apple account, you are just changing the ID itself. The iCloud account associated with that ID is not changing or being affected in any way. If you created a new Apple ID, then that is the problem. A new ID would be linked to a new/different iCloud account.
However, either way, if you keep your contacts and then merge them even if you set up a separate ID altogether (which is not what the instructions are telling you to do), your contacts would be intact.
Cheers,
GB

My old apple id account was deactivated and i now have a new apple id but i cannot sign into icloud -- how do i handle?

my old apple id account was deactivated and i now have a new apple id but i cannot sign into icloud -- how do i handle?

Try contacting Apple for assistance resetting the password by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.

I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

I cannot sign into my iCloud account from my MAC. In the System Preferences I have two mail accounts iCloud

I cannot sign into iCloud Mail from my MAC. I have tried everything that I can think of to change in System Preferences, even deleted the mailbox and reinstalled it ..... nothing works. It is fine on my iPhone 4S!!! Please help ... about to go crazy! There seem to be two accounts one from MobileMe (mail) and iCloud (calendar and contacts find my phone). I have tried moving the mail to iCloud and unticking it on MobileMe but it will not allow me to submit it!

This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699

HT201406 Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :(   My warranty

Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything    My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have too many free acounts on my iphone, how do I delete them? I cannot sign into icloud because of this.

Cannot sign into icloud, too many free acounts on phone, how do I remove them?

Free accounts? What free accounts? Where do you see these? What do you have them for? Help us help you by providing some details...

Cannot sign into creative cloud; cannot use creative cloud to access XI, want to use XI on more than one computer

Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup

Cannot sign into acrobat reader in order to export a file

cannot sign into acrobat reader in order to export a file

I understand it is free that is why I chose to pay for Adobe ExportPDF Annual (Other,English) on March 15 order number AD002275956. Thanking you in advance for your help?

I cannot sign into itunes. get error on computer ipad and iphone and i have latest version

cannot sign into itunes.. i have the latest version. wanted to download an app

I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
You can report it to them here ....
http://www.apple.com/support/itunes/contact/

I cannot sign into I messaging. It just keeps going back to the screen saying to sign in. What do I do?

I just changed my apple ID password And now cannot sign into iMessage. It says
"you were signed out of iMessage because your apple ID or password changed. Sign in to turn on iMessage. It will not let me sign in. FaceTime works. Only iMessage won't! What do I do?

Sorry!! I cannot sign into FaceTime either!!

I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
http://support.apple.com/kb/ht5312
If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699

I cannot sign into i tunes

hi i can sign into my other accounts using my user name and password but i cannot sign into i tunes can anyone help

Hello there, wirey54.
The following Knowledge Base article offers some good recommendations for troubleshooting connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I cannot sign into mobile data to top up

I cannot sign into my mobile data to top up it says we are unable to login to your credentials please check and try againg. It is on the ipad

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

Cannot sign into Visual Studio Community 2013 to extend lincence - VS attempts to start Internet Explorer

Hello,
I noticed that my trial period for VS Community 2013 expired. While waiting for my company to get a real purchased licence I have to continue working one way or another. I would like to extend my licence by signing into the VS community. However, the MS
Internet Explorer is disabled by company policy due to safety issues. Now, VS Community 2013 only and always attempts to open MS Explorer whenever I try to sign in, or check for updated versions, or whatever. I cannot find a workaround to open the links in
another browser but MS Explorer.
Please help me to extend my licence so I can keep working! I cannot (!) ever use the MS Explorer for this, so I need to find another solution. Any suggestions, please?
Thanks in advance,
Nadja

Hi Nadja,
As you said that when you sign into Visual Studio Community 2013 without using the
MS Internet Explorer browser, but you cannot sign into successfully Visual Studio Community 2013.
So could you please provide me the detailed error message after you sing in the Visual Studio Community 2013?
What browser you use to sing in this VS Community 2013?
Generally, I know that we can sign in this VS Community 2013 successfully using the default MS Internet Explorer browser.
So if possible, I suggest you could try to enable MS Internet Explorer browser and then try to sign in this VS Community 2013 check this issue again.
In addition, I suggest you could also try to sing in a Microsoft web page such as a Hotmail email using your browser and then check if you could sing in successfully.
However, I suggest you could try to consult about how to extend license for this VS Community 2013 by
calling 1-800-426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific Time) to speak directly to a Microsoft licensing
specialist, and you can get more detail information from there. You can also visit the following site for more information and support on licensing issues:
http://www.microsoft.com/licensing/mplahome.mspx.
Best Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

New Phone--Cannot sign into Blackberry ID on new phone

Similar Messages

Maybe you are looking for